i also used the laundry service and apparently they lost the paper i've given them and do only laundry to my

good wifi

access to rooftop bar for premium customers only

the room is abit small. the breakfast is standard

breakfast was the best we had in 2 weeks of travel in spain

noisy and it would have been nice if the front desk could have helped me find a laundromat to do laundry

they also arranged a same day laundry turnaround at reasonable prices

location was great, the staff were friendly and the room size for 2 adults and two kids was great

adequate gym for holiday workout with steam room and sauna as a bonus

we used the spa to relax after a long day sightseeing & the buffet breakfast was delicious

no facilities such as iron or laundry service, the room fridge was not working and no kettle to make tea

a bit dated tv and wifi ...

complimentary breakfast not included & had to pay for it.

breakfast was well cooked with a wide range

the breakfast

the hot water, water pressure and wifi are more than adequate

location close to loads bars and restaurant, great bar staff in hotel bar and hotel staff very

comfortable bed and good wifi

we ate in the bar restaurant which was lovely and the special dishes were very well priced

no where because they thought my room was flooding based on white noise audio i had to sleep the kids

wifi worked well too

the wifi was no good - very slow, kept cutting out, 1-2 bars when it was not cutting out

wifi seems to be restricted which made it difficult for downloads to help with planing the next

wifi connection worked but with some strange issues, such as it didn't allow connection via our vpn

was clean and good facilities apart from wifi

wifi wasn't working

there was a shared kitchen on my floor, but was very dirty and messy every day i was there, so i didn't use it

room, wifi connection worked well and within walking distance from the main attractions

wifi was reliable

nice location, not too noisy (although i had a room to the street). large shower, good wifi.

no frills , no coffee in the room, no paper tissues, no bath rope, not even a laundry bag

warmly after a long challenging journey and arranged for us to get a couple of beers just as the bar was closing

maybe a few more lounge chairs around the pool area.

staff were very friendly and the roof top pool was clean and refreshing

food or drinks available at the hotel between breakfast & 6pm so you can t order drinks to the pool in the

the restaurant was not open for dinner but they served some of the same menu items in the bar and they were

good wifi and nice breakfast

room service did not provide fresh new towels or any slippers which we had to request for on return

has in the room nespresso, and a mini bar (so you have a little fridge)

i have not manage to use coffee maker but the coffee in bar was likely much much better.

laundry service was very expensive in light of over service costs

there was also laundry service, bathrobes and slippers, which i didn't use though

wifi was very good

wifi speed could improve further

wifi very strong in the rooms

nice spa with a hot tub, sauna and pool

and a well-equipped gym

gym doesn’t open until 10

warning - the spa (pool, sauna and hot tub

bar prices very reasonable

the laundry service was very expensive - make sure to get a quote beforehand

using their laundry service is very expensive.

no room service seemed

pool area full off 20 something s drinking, not suitable for kids

nice clean room, excellent breakfast, adequate gym.

wifi was good and the room very

if is something to mentioned the slow wifi but it was not a real problem

breakfast in the restaurant next door was lovely as was the accompanying bar & the meal we had in the evening

we had 3 rooms: a ‘triple’ room, has a sofa bed perfect for 2 kids and separate large double bedroom, and

i like in-room service, but i do like more coffee (only one was possible)

the lobby was interesting, but we the robes and slippers provided were helpful, as was the laundry service, as

parking, dinner reservations, booking massages at the turkish baths, and even arranged same day laundry

a booklet in the room indicated laundry service was available, but it wasn't.

superb breakfast, excellent service and a really quirky hotel.

we booked this room specifically for the spa bath, which didn't work throughout our 3 nights' stay

wifi was just too slow

wifi was shotty

the wifi didn't work the first day so we asked to be moved to another room

excellent wifi

wifi really slow. no bath tub. no leisure facilities.

helped me with laundry service and booking tours for al hambra after all the tickets were sold out online

did a bag of laundry for 25 euros

the rooftop with the pool was definitely a highlight, the views were amazing at all times of day

rooftop pool was awesome

the facilities were great and the pool area on the rooftop was a great bonus

limited seating for breakfast which if busy would be a problem

breakfast was nice and included in our stay

with parking nice breakfast on the roof of the universal following morning

central in the city centre and close to some attractions and the breakfast

had only 2 choices of cereal for tge kids but rest of the food was ok

our room was next to the laundry room, bit noisy in the morning

great roof top bar with view of the alhambra

we couldn t figure out why anyone would chose this kind of light for anything else than a kids room and

it had a tv and wifi

staff very friendly & obliging. roof top terrace bar very good

, the room size is excellent, refrigerator and safety box are available, the ac was amazing and wifi was

wifi worked well, great location, ac was cold, staff super helpful

could not get wifi except for a little while at start made life very difficult

air con very good, wifi excellent

wifi was a no-go for any video call.

wifi is horrible

this wifi is a bit dodgy, i just gave up on it in the end

wifi connection good, and location is very convenient

wifi didn`t work

the wifi wasn t very strong

we also did our laundry in a nearby laundromat that was so clean and modern = the best

restaurants and a laundry shop are a few steps away

the breakfast buffet was also great; the best we ve had during our 2 week stay in andalusia

pet friendly (really friendly, no charges)

there's no cocktail bar as advertised on the booking

wifi worked with no issues

no spa bath breakfast was average

good wifi, we managed to work a bit

bathroom was nice - but i couldn't work out how to use the spa bath

could have booked 4 star cheaper with pool etc

bar should stay open later than 10 pm, i was shocked to find closed at 10

the wifi basically didn t work in the room

wifi spotty

no bar but not a big issue.

i used a bay around the back which was reserved for bikes bar 8 to 11 weekdays

laundry rates were ridiculous just get an airbnb to do laundry

the next room people talking and the old man was snoring loud whole night, also i guess the hotel laundry room

we had laundry done at the hotel and, while it was quite expensive, they did a nice job and gave us a

location! breakfast had everything! beds were comfy.

poor wifi in room.

laundry done in 1/2 day for 22

there is no laundry service

many restaurants nearby and a good tapas bar behind

little bit noisy from the street as the bar downstairs works until late, but i am night owl so was absolutely

40 euro luggage storage facilities and great wifi

room could have been nicer ( ps i produce hand made rugs and it was not one of mine :) the mini bar was not

the spa was amazing

conveniently located valet parking below the hotel with ev charging

hotel,friendly staff, perfect location and the best breakfast i've ever had

the room, the spa, the alfresco - all wonderful

had a terrible wifi signal in my room; i couldn't connect at all

wifi is a nightmare

is no internet: the wifi doesn't work in the bedroom and even the 4g doesn't work correctly no breakfast available

the wifi connection is too slow

mobile worked fine on the hotel's wifi; however, i had difficulty and was unable to connect my laptop

helpful in tending our needs especially for an early check in and advising us where to do our laundry nearby

the hotel will even have a bag of laundry serviced for you for a slight fee

kathy was helpful in many ways: she gave us directions, tips about the alhambra, sent out our laundry and had

appreciated the mini-fridge, elevator and able to have prompt laundry service(for small fee)

could hear everything, cleaners in the morning, nextdoors shower, to laundry guy at night

next to noisy laundry

wifi was slow or not good wifi

wifi was a disaster and definitely needs to be updated

great breakfast - good selection of hot and cold food

location to visit all of cordoba on foot and also easily catch airport bus, reliable and stable wifi, friendly

location , room, laundry service . staff

lively square, the nice staff, the great location, the reasonably sized room and the decent wifi: it

wifi was not great

wifi could definitively be faster; and bed covers could be a big thicker so that one can sleep with

breakfast was lovely too

good to have a safe and also had some laundry done

laundry service was fast and affordable

cheap efficient laundry service

loved the patio, terrace, food options, helpfulness of staff, location & laundry service.

doing laundry there was relatively

the view of the apartments with laundry wasn t the best but since we were out all day it wasn t a big

- friendly and helpful staff -gym -sauna -perfect location - big patio

good and free wifi

we booked a room with a pull-out sofa, which worked well for kids staying with parents

the treadmill in the gym was not plugged in (power cord missing) and the tv was also not setup with no remote

hammam and roof bar excellent

excellent shower and bathtub), staff is always taking care of you, breakfast is very good, gym is very well

roof top bar earned its reputation as the best in the city and the view

spa has steam room, bath and massages available

the gym and spa facilities are a bit small but very nice

no coffee in the hotel and no laundry facilities.

location great ,nice interior ,desk allowed us to get local laundry picked up .

the laundry service that we desperately needed wasn't working

wifi not good in triple room

good breakfast and wifi

is no swimming pool and the laundry prices are way too high (3 times what we have seen in sevilla, jerez and

breakfast was excellent

the bar is small but very good

the water temperature in the spa room - was expecting a hotter bath.

the luxury of the kids having their own bedroom and bathroom was perfection

that did not have laundry service

wifi and breakfast was also okay

wifi wasn't great, if you need wifi for business then have another option with you

were there for business and we really needed the wifi working

shower was good with plenty of hot water and the wifi worked well

no iron in the room and when i asked for one i was told it can only be used as part of hotel's laundry service

laundry charge was very high.

hotel is very conveniently placed, close to the cathedral, shops and bars

i paid accommodation for 3 adults and 2 older kids and they provided beds for 4.

threading very thinly, the wifi in the room wqs a bit slow at times.

the location is one of the best possible, everything is near, including sightseeings, shops, laundry, even

kids playing basketball or soccer until very late midnight or later

there was no bar which we didn't know until we got there

the included breakfast was very good

very nice hotel, good location, good staff, clean, good wifi, great breakfast

the wifi was superslow. impossible to use.

we had a well sized room that was very comfortable with a small kitchenette.

need to get help from the staff which we feel quite uncomfortable to disturb the staff at the kitchen

seating area and little kitchen in bedrooms was nice

the hotel might want to look at plumbing in hot water to the kitchenette, but i m sure like, us most people

the jacuzzi/spa bath was amazing

interior view was not specified, and wifi never worked. never had my roomed turned down.

sometimes had to wait for the waiter of the bar to finish attending the tables, because the waiter was in charge

wifi not working so good

hotel well located and had all the facilities: bar and restaurant.

having laundry service in the hotel was a welcome, and much needed, surprise

they even offer laundry services, which we needed

wifi was not working. the breakfast was very simple. i missed vegetables.

possible at ground level was really nice, being able to order drinks sent up to the terrace from room service

gorgeous room with a balcony, strong wifi and good shower facilities

no slippers water pressure not enough laundry was a bit expenssive.

we couldn't have 2 rooms next to each other wirh kids

was amazing gym was great roof top terrace had beautiful view of the city staff was very kind and helpful room

the wifi did work at the gym on the top floor

good breakfast. great speed and stable wifi.

the only con is that wifi is extremely unstable.

the place was great, the spa awesome and the staff was super friendly

apparently 5 star hotel and no pool or apparent room service?

no problems with wifi

we didn't eat in the restaurant so can't speak for that but room service was quick and efficient

were given a room that apparently shared a wall with the laundry or utility room

staff were great and friendly, particularly with kids

small, clean pool, although some of the beds need changing

gym equipment wasn't functioning.

rooms , helpful staff and roof terrace with sitting area and pool

also the ambient sound in the bathroom sounded like there were a laundry room nearby

there is a self service laundry behind the hotel, how convenient

the terrace with the gym was locked

bar/cafe facilities on monday

the beds were very comfy and it was luxury for the kids to have single beds to sleep on rather than a sofa bed

nice pool area

hotel is beautiful and full of character with nice rooms and furnishings and lovely bathrooms; breakfast in the

very minor things - not enough milk in the room for coffee (but accessible from breakfast bar) and shower door

lovely atmosphere and very kind staff. also delicious breakfast. highly recommended!

coffee and tea with biscuits is super convenient if you travel with kids

the hotel is lovely, with an olde-worlde feel, we had a huge room with spa bath and rituals bath products, and

the spa bath was a treat to relax in at the end of the day

would have liked a proper bar and didn t detract from a good

breakfast could be more varied

hotel had no bar but we found one very close by

plenty of bars and restaurants in the vicinity

the wifi is poor

wifi did not work the first few minutes when i arrived, but later was

also as we travelled in winter the spa bath was amazing

a pool would have been nice but further everything was perfect

also laundry delivery happened both days before midnight right under our window, which we could hear

nice and kind staff good location which is easy to access to the historical site good laundry and vallet parking

they also went the extra mile to get our laundry returned in on the same day

hotel is also equipped with small fitness room and spa service

there s a cute bar down the lane called st germain which was authentic granadian; handing out tapas for free

the complimentary laundry service was a thoughtful and convenient addition

facilities like the kitchen, daily room cleaning, laundry room, and balcony spaces are all great bonuses, as

appreciated the laundry facility- so able to wash my travel clothes

location, kitchen/laundry-room/gym-room/seminar-rooms

full kitchen on the main floor, and a very fancy lounge to hang out downstairs, there was even a gym and weight

stayed in room 16 which is just opposite the laundry room

it was nice to have a laundry service -very reasonable price

there was a very good laundry service at a reasonable price

the staff were very friendly and did laundry for us for a very reasonable price

in room laundry service was convenient and quick/

the hotel manager arranged for a taxi to pick us up at the airport and arranged for our personal laundry to be

limited 5g reception in the room, but free wifi.

free wifi

poor wifi

wifi speed is very slow. will be very frustrating for anyone traveling with kids / teens.

wifi strengh not high enough. stay 2 nights: the wine glasses were not clean the 2nd day !

the kitchen utensils were cheap the furniture was very cheap

kitchen equipment could have been better quality - better knives and utensils.

didnt affect us as we were only there one night and did not use the kitchen but it was a little bit down at heel

room included a kitchen, but this is specific to the apartments we were moved to and might not be in every room

we had some laundry done and that was the most expensive one

a problem like giving a laundry bag late and asking them to deliver it back for the following morning has been

the laundry also collected from this point very early in the morning and very noisily

laundry one small load 140

staff at this hotel helped me a lot whenever i need any help (tour, parking, laundry service, transportation,

spa and facilities closed. the room was too obscure

in the evening hung up on me while trying to call to ask for menu for room service

great restaurant and bar area

i don't see the reduced fitness facilities as a problem (it's a restored building so limited space for this

the server tried hard to get us food for the kids as fast as possible

do not do your laundry there, it is very expensive and we didn't have the price list in advance

i send message via booking to ask about price of laundry, never get respond

extra fee for use of spa room size a bit small.

bed too hard wifi so slow i didn't bother using it

no kids in pool & extra charges for everything.

laundry across from hotel

people working there are very nice and the rooftop bar is a nice addition

the wifi on the 4th floor rooms was not stable.

also antonio in roof bar was great

a small lounge where you could sit, would be nice. better wifi signal.

and the laundry prices are extortionate - 9 euros to just iron a shirt

iron (only paid laundry service which is not really an option if you'd like to iron a shirt in the morning), no

but don't have a iron for lend to anyone, when i asked one, the front desk said to send to the laundry services

2) due to severe stomach illness i asked for extra laundry soap to wash

noise very much also the noise from the hotel service staff was loud as our room was beside the laundry area or

the building has lots of souvenir shops, mom and pop restaurants, small grocery stores, and a laundry mat where

no laundry facilities in suite

the kitchen and room was very clean has everything you need and the staff very helpful.

the kitchen was really high quality and there was a small balcony, standing room only really, but you

convenient location. good lounge and bedroom and good wifi. polite staff on reception.

no soap for sink, choppy wifi

price and location are great. clean comfy and the wifi worked well.

good wifi

friendly staff, good location, wifi, clean room, comfortable bed and good value for money.

next, the wifi is useless in the rooms

hotel design- kindness of the staff - the spa the room and some facilities need some touch up here and there

the bar and pool area were a nice place to chill out

location was excellent and cafe bar staff were super friendly.

the spa was very nice, we enjoyed massages as well

good coffee at the bar in the morning (albeit late opening)

was a noise of a washing machine that started working, probably the room we stayed is near some laundry or

warm the room * no hair dryer (but it was delivered after asking for several times) * what is wifi password

the wifi was really bad

wifi didn't work for us at all which was very frustrating

room service staff was also very polite and helpful

laundry service was an added plus

the staff are terrific, and they even do some laundry for free

we really appreciated the offer of free laundry and coffee, snacks and sherry in the snug panelled area close

the hotel quoted euro 40 for laundry.

ingo, eva, lola and the other staff were always ready to help - even with our laundry and ironing

can have an update in the kitchen , dishwasher was not working

no wifi (the name advised on the welcoming message not available) and no answers about this from the

fully functional kitchen with tea and coffee supplies

and that s one of the reasons i chose that room so a little disappointed also the sink in the kitchen area

you can keep your style but by putting functional equipment -unstable wifi -bad communication from the staff

the free wifi. the free computer. the smiljng accommodating staffs.

very friendly staff, good wifi and very clean hotel room

bathroom was extremely clean and the room had everything one would need including, a/c, tv, good wifi, soap,

they give us early check in

staff, clean, good location, comfortable bed, nice toilet, good wifi, good price, quiet

our laundry was returned with a pair of trousers that were not ours. not resolved.

location and facility treated really well by staff in facility and bar and restaurant staff was so helpful in

also, they could offer amazing spa services given the historic context

next to alhambra very good in house restaurant very helpful and efficient front desk excellent wifi

the extra 25% charge on room service from the already exorbitant cost of eating in the restaurant and cafeteria

bed is hard noise mainly from neighboring guests no place to dry laundry despite having a washing machine

only reason we dropped one star was because the very modern electric stove top and laundry machine with digital

laundry machine and the shower

kitchen equipment sufficient but not great

lovely clean room with small living area , washing machine and kitchen facilities.

there were bags of dirty laundry all over the hallways, which made the whole place seem dirty

we had to go back later for better explanation around wifi password and other things

not located in the attractive center but still ok, accessible by walk. has wifi.

comfortable bed an bedding . early check-in and late check out

wifi does not work well, when i was booking it said they have bathtub but there was only shower

smell from the drains in the bathroom, outdated furniture, and ready poor wifi signal

secondly , there is a bar in the hotel , so it is not like the hotel has limited space

room was so noisy early morning, with cleaners and laundry workers outside my window moving bins etc

a group of school kids staying at the hotel loud yelling and noise in the hallways late at night

location seems to me safe and can go with kids as well

a group of school kids staying at the hotel loud yelling and noise in the hallways late at night

excellent wifi

we used the laundry service which was speedy and

great on time laundry service which was crucial for our stay

breakfast was excellent

staff, location, room, room size, luxurious touches, pool, pool area, gym, parking service, price

the breakfast layout was great with lots of choices and egg dishes were cooked to order

the bar prices.

no regular pool use. must pay 19 for one hour of spa use.

room service menu poor

rmally i don't use the pools but this time i did dur to the heat wave, 44 c that day) the gym does not get air

please make the spa timing better

however the rooftop pool is more of a bathtub, it s not possible to swim, but good to crouch down and cool off

rooftop bar and pool is a great plus

very good breakfast buffet. nice staff. functioning wifi.

slow wifi

hotel stated as 4 star but no internal room service, over 60 channels on the tv but all spanish, no bar or food

tram from bus station or train station leaves you 50 metres from your hotel spacious room lounge bar in hotel

nice bar downstairs

friendly, professional bar and restaurant staff and good food,well presented and prepared and excellent wines

bed is comfortable, with daily room service .

good hotel in prime location with a nice bar and terrace.

their capacity to do laundry for 7 and deliver it to the door was great

office super helpful with all the information about area surrounding and even with our need for laundry service

stains of blood, wine, hair dye, shoe dye or similar, the hotel will charge the extra cost of the laundry service

i used the laundry service during my stay and it was very convenient, well done, and reasonably priced

there are no laundry facilities

rather small rooms and expensive laundry

washing machine in the room, (although the hotel manager offered to sort out laundry)

room with super comfortable beds, quiet location, great water pressure for showers, free wifi, air conditioning

those who might need to do some online work, we found the wifi a bit slow and sometimes patchy, but it is probably

beds very comfortable and mini bar fridge so we could have fresh milk in our tea and coffee

laundry services was prompt and reasonably priced

clean rooms with all the accommodations, bar with stunning view, definitely will comeback when in spain

to the ciity , and 15 mins walk to the alhambra , friendly and helpful team , super small bar with views over

staff were all lovely, bar area has great views as well

great facilities and bar open late if needed