had a pool but it was closed as autumn time

i would rather do that than pay an arm and a leg for parking in downtown granada

and a very small parking lot, but we found a place

free parking on the street

good location if you come with the car, close to a alhambra, free parking, helpfull staff

residents lounge wifi was not working

room was very small and wifi coverage was not there..

friendly staff, the room was very clean, the facility is renovated, wifi in the room worked perfectly

you will find a restaurant with fine dining great food and family friendly and small park for kids

quite long check in procedure. not convenient with little kids waiting.

also, they assured the laundry service within 24 hours

no swimming options for kids. no kettle in the room.

is an on-site hamam in the hotel so i was hoping that it would be possible to use the spa area free of charge

wifi is very slow and weak

the breakfast is excellent, lots of food choices on bar menu and room service

upgrade to the suite the buffet breakfast the spacious room the room service giving by the nearby restaurant,

i assume this was because it is out of season (no bars, room service)

pool beautifully clean

large, new and smart appearance and bar overlooking the swimming pool

pool, free wifi, hotel was pretty much empty when we went so felt v

wifi was literally unusable

for those travellers touring by car this is ideal as parking is plentiful , safe and free

great breakfast, super kind service

there was plenty of parking places and short distance to city center

liked the breakfast, delicious, shower really hot and powerful, nice big bed, good bar prices, great style and

and mine dress for evening became creased arptbtge bottom - no iron available only a chargeable laundry service

we could hear kids shouting, women shouting, men talking very loudly

can't think of anything. plenty of families with kids but for us it was not an issue.

the alhambra stunning - only a 5 minute walk to the ticket office- great breakfast excellent bar easy parking

pool is really good, the room is small but comfortable

wish there were more basic amenities provided to the guests like disposable slippers and laundry

nice sized room and bathroom and strong wifi

wifi was non existent in my bedroom but available downstairs. a minor gripe.

tv didn’t work and the leather couch was falling apart and we had to keep the kids away from the peeling

but meals served in the bar and lounge area were good

laundry services was prompt and reasonably priced

staff were all lovely, bar area has great views as well

we didn’t pay for a view… the breakfast room / bar certainly had one

fantastic views, fantastic bar (open all day), superb staff and a great location

the view from the terrace bar over the city is exceptional and this is where you eat and drink

the property was also close to a laundry shop, a few grocery stores and restaurants

only window in the room overlooks the communal dining room, poor breakfasts, closed swimming pool, staff did

get the bad reviews location excellent staff lovely and very helpful breakfast coffee tea cereal toast big

breakfast was very minimal, wifi was not working and didn't get fixed.

we missed the hot water kettle and unfortunately, the breakfast was lacking nutritional values.

great on time laundry service which was crucial for our stay

we used the laundry service which was speedy and

staff were lovely and bar and restaurant looked good, although we didn't use them

the breakfast at 19euros, we went out and found a cafe, it's included if you book direct.

24h room service menu could be extended to more than just a sandwich considering it's a five star hotel

room clean pool area fab pool cafe excellent

reception staff was helpful but dry, had to ask to open the gym and seemed our request was an annoyance (why

swimming pool excellent but no gym/spa

great breakfast buffet, nice intimate gym.

the pool is a plus

our laundry was returned with a pair of trousers that were not ours. not resolved.

a room service carry was in hall overnight

location. staff assistance. early check in

also, they could offer amazing spa services given the historic context

location and facility treated really well by staff in facility and bar and restaurant staff was so helpful in

we had some laundry done and that was the most expensive one

the laundry also collected from this point very early in the morning and very noisily

laundry one small load 140

staff at this hotel helped me a lot whenever i need any help (tour, parking, laundry service, transportation,

a problem like giving a laundry bag late and asking them to deliver it back for the following morning has been

no laundry facilities.

cost of laundry was a little excessive.

unable to access wifi

the gym was filthy with all the equipment broken and dirty

booked 1-night package containing twin room, breakfast, parking and spa access

rather small rooms and expensive laundry

washing machine in the room, (although the hotel manager offered to sort out laundry)

impossible to find with gps. slow wifi.

no bar etc but i knew

wifi was poor with no internet connection

the location is one of the best possible, everything is near, including sightseeings, shops, laundry, even

room spacious, wifi, excellent friendly helpful guy on day shift at the reception

g lounge, bar etc, non-existant, or, if they did exist, hard to locate

no kettle in the room, also there is not a lobby bar to have a drink of coffee.

very good size bedroom and bathroom and no problems with wifi

we also did our laundry in a nearby laundromat that was so clean and modern = the best

restaurants and a laundry shop are a few steps away

wifi was very weak

staff very helpful, location superb, breakfast very good and i loved the roof terrace

good wifi connection, comfortable beds

we were told to give clothes for laundry which can be expensive

noise very much also the noise from the hotel service staff was loud as our room was beside the laundry area or

but don't have a iron for lend to anyone, when i asked one, the front desk said to send to the laundry services

and the laundry prices are extortionate - 9 euros to just iron a shirt

2) due to severe stomach illness i asked for extra laundry soap to wash

the next room people talking and the old man was snoring loud whole night, also i guess the hotel laundry room

laundry rates were ridiculous just get an airbnb to do laundry

we had laundry done at the hotel and, while it was quite expensive, they did a nice job and gave us a

gym didn t have the same equipment like on the pictures

very helpful staff, very comfortable room and bed, great breakfast- freshly cooked eggs to your taste- lovely

at nightfrom my room, stairs inside my kids room which makes it difficult to carry luggage and theres nobody to

however, there is a full kitchen and a washing machine

and friendly, location was amazing for alhambra and city, comfy bed, fridge/mini bar, balcony, wifi etc

room service would have made it heaven!

didnt affect us as we were only there one night and did not use the kitchen but it was a little bit down at heel

the hotel manager arranged for a taxi to pick us up at the airport and arranged for our personal laundry to be

great wifi also

free wifi

wifi speed is very slow. will be very frustrating for anyone traveling with kids / teens.

everything in the room worked very well: wifi, air conditioner, shower, etc

in room laundry service was convenient and quick/

there was a very good laundry service at a reasonable price

the staff were very friendly and did laundry for us for a very reasonable price

stayed in room 16 which is just opposite the laundry room

it was nice to have a laundry service -very reasonable price

wifi wasn't very good as it only worked if you were in the bathroom

i used a bay around the back which was reserved for bikes bar 8 to 11 weekdays

bar should stay open later than 10 pm, i was shocked to find closed at 10

wifi was very patchy on the third floor

bar in the hotel was not really open and it didn't have a full selection of drinks available

good to have a safe and also had some laundry done

laundry service was fast and affordable

doing laundry there was relatively

cheap efficient laundry service

loved the patio, terrace, food options, helpfulness of staff, location & laundry service.

but the restaurant and bar were not open

we enjoyed the breakfast and walking to many sites near by

breakfast is very good. and they're so kindly.

breakfast offered a large variety of drinks, juice, protein food, breads, cheeses and meats and

would have liked a proper bar and didn t detract from a good

wifi worked with no issues

wifi was basically nonexistent in the room

nice shower that worked well with plenty of hot water. the wifi was strong.

good location, very clean and quiet room with nice street view. good wifi

for 5 min, no sound proofing(i can hear everything what is going on in the room next to mine), no room service

accommodation has no kitchen facilities, at all

the tap in the kitchen is like an impact drill and the upper neighbours walking sounds down like rumble

can have an update in the kitchen , dishwasher was not working

kitchenette with fridge and mentioned in previous review, absolutely no crockery or cutlery

first room on the ground floor onto the internal patio was nice, but the kitchen was abysmal, there was a fridge

wifi not working so good

interior view was not specified, and wifi never worked. never had my roomed turned down.

loved the large bathroom with spa bath.

no wifi which is disturbing

wifi never worked

room service every day

4) the wifi is free with great speed and connectivity

also as we travelled in winter the spa bath was amazing

no wifi in most parts of the room

location, staff and wifi

free use of small kitchen

nice location, not too noisy (although i had a room to the street). large shower, good wifi.

there was a shared kitchen on my floor, but was very dirty and messy every day i was there, so i didn't use it

it's worth noting that while the inner garden is a lovely feature, there are no kitchen facilities available,

wifi was reliable

location - design and atmosphere - staff - the room - room service - food

good wifi

great location, superb breakfast, very clean and detail oriented staff

lovely atmosphere and very kind staff. also delicious breakfast. highly recommended!

beautiful breakfast area and wonderful afternoon tea

was clean and good facilities apart from wifi

wifi seems to be restricted which made it difficult for downloads to help with planing the next

the wifi was no good - very slow, kept cutting out, 1-2 bars when it was not cutting out

wifi connection worked but with some strange issues, such as it didn't allow connection via our vpn

wifi worked well too

no where because they thought my room was flooding based on white noise audio i had to sleep the kids

location close to loads bars and restaurant, great bar staff in hotel bar and hotel staff very

wifi reception in the room (at the reception the signal was ok, maybe it was only my room)

wifi was not working

was really bad - kids complaintes a lot

a booklet in the room indicated laundry service was available, but it wasn't.

the lobby was interesting, but we the robes and slippers provided were helpful, as was the laundry service, as

parking, dinner reservations, booking massages at the turkish baths, and even arranged same day laundry

breakfast could have a bigger selection.

wifi didn t work at all

the laundry service was very expensive - make sure to get a quote beforehand

using their laundry service is very expensive.

no room service or phone directory

room, great location, rooftop bar was amazing and excellent breakfast

we missed an important basketball game and our kids could not watch tv

laundry done in 1/2 day for 22

there is no laundry service

clean and comfortable with good wifi and shower. parking free in the hotel car park

room with everything needed, including water and tea for free, and adequate priced mini bar 3

the location is perfect, the whole hotel was spotlessly clean and very comfortable and the bar and restaurant

next to noisy laundry

breakfast a good choice

wifi was a disaster and definitely needs to be updated

wifi was slow or not good wifi

location to visit all of cordoba on foot and also easily catch airport bus, reliable and stable wifi, friendly

no slippers water pressure not enough laundry was a bit expenssive.

gym had great equipment. breakfast was nice. staff were pleasant and helpful.

super friendly staff, jose in the roof terrace bar was a superb host

the bed was comfortable, the room was quiet and the wifi worked very well

good breakfast and serviceable gym

that did not have laundry service

wifi wasn't great, if you need wifi for business then have another option with you

everything was great! wifi not super fast, but fast enough.

shower was good with plenty of hot water and the wifi worked well

excellent location. comfortable beds. free efficient wifi

had a terrible wifi signal in my room; i couldn't connect at all

is no internet: the wifi doesn't work in the bedroom and even the 4g doesn't work correctly no breakfast available

wifi failed for 2 days, not being able to connect

the wifi connection is too slow

mobile worked fine on the hotel's wifi; however, i had difficulty and was unable to connect my laptop

no facilities such as iron or laundry service, the room fridge was not working and no kettle to make tea

the wifi worked well and the windows had soundproofing so you couldn't hear anything at night on the

complimentary breakfast not included & had to pay for it.

good wifi

brilliant location, great breakfast, large bedrooms, very clean. helpful staff.

there was also laundry service, bathrobes and slippers, which i didn't use though

laundry service was very expensive in light of over service costs

wifi speed was variable during my stay

wifi speed could improve further

very clean, good water pressure, decent wifi, nice buffet breakfast, central to the old town.

no frills , no coffee in the room, no paper tissues, no bath rope, not even a laundry bag

or anything else as staff rarely seem to wander into the restaurant (always had to go to kitchen to find

very generous room size for two adults and a pull out bed for two kids 5 and 7

honor bar at the pool

given to kids upon check-in

price of sending laundry to be done

the hotel offers many additional services, such as massage, room service, laundry cleaning

hard bed and sheets, limited room service hours, no coffee/tea service in room

the pool in the last floor is really nice

the pool was narrow and long, with a maximum depth of 1

i also used the laundry service and apparently they lost the paper i've given them and do only laundry to my

my children like the bunk bed and special book for kids. the location is very good.

room service refusing to bring up ice bucket rather told us to go down to restaurant

great location comfortable bed good wifi

good breakfast

kathy was helpful in many ways: she gave us directions, tips about the alhambra, sent out our laundry and had

helped with getting to various areas and arranging for laundry service

appreciated the mini-fridge, elevator and able to have prompt laundry service(for small fee)

helpful in tending our needs especially for an early check in and advising us where to do our laundry nearby

the hotel will even have a bag of laundry serviced for you for a slight fee

they also arranged a same day laundry turnaround at reasonable prices

noisy and it would have been nice if the front desk could have helped me find a laundromat to do laundry

the beds weed a bit uncomfortable, fine for the kids.

the wifi was awful (even light web use was tough) don t try to work remotely here.

traveled with my husband, 3 kids and 2 parents

we really appreciated the offer of free laundry and coffee, snacks and sherry in the snug panelled area close

ingo, eva, lola and the other staff were always ready to help - even with our laundry and ironing

the staff are terrific, and they even do some laundry for free

laundry service was an added plus

the hotel quoted euro 40 for laundry.

i send message via booking to ask about price of laundry, never get respond

do not do your laundry there, it is very expensive and we didn't have the price list in advance

our overnight stay to see a show nearby and the spa facilities were great, a refreshing way to finish the stay

so called gym is a joke

30 called for room service for drinks (hotel description mini bar in room , but only one small bottle of cava

have been good if they kept some coffee and tea in the room rather than us having to call room service for it

excellent value for money - even the room service prices were great value

the wifi was superslow. impossible to use.

mini kitchen in rooms with coffee/tea/fridge

wifi reception in the room was almost non-existent

you have to pay $8 euro to use the gym and it smells of the chlorine from the jacuzzis

of the time and with the exception of the gentleman who checked us in on the first day and the barman on the

nice spa with a hot tub, sauna and pool

we did not use the spa or gym so we cannot say, but remember that the spa is not included and this time was

and a well-equipped gym

the laundry service that we desperately needed wasn't working

location great ,nice interior ,desk allowed us to get local laundry picked up .

no coffee in the hotel and no laundry facilities.

wifi is not well in the top floor , hope it can be improved in the future

wifi was super fast

decent gym and nice to have the hammam (warm pool and small steam room)

we took advantage of the hammam (baths) multiple times and would have liked to use the gym if we had enough

staff beautiful property great location very good gym . spa average

the gym and spa facilities are a bit small but very nice

roof top bar earned its reputation as the best in the city and the view

central location, very nice interiors, warm staff, excellent breakfast, strong wifi, very clean.

room service did not provide fresh new towels or any slippers which we had to request for on return

has in the room nespresso, and a mini bar (so you have a little fridge)

good room service

the bar in the hotel isn't the coziest, but there must be literally 350

kitchen public area is great if you want to microwave your food or have warm water for drinks

air con very good, wifi excellent

wifi was a no-go for any video call.

wifi worked well, great location, ac was cold, staff super helpful

could not get wifi except for a little while at start made life very difficult

wifi signal very bad

we requested a suite because i was traveling with wife + 2 kids, and our rooms were very spacious and clean

spa and massage was excellent

ask they do have room service available but no restaurant

shame that the spa costs extra...

helped me with laundry service and booking tours for al hambra after all the tickets were sold out online

did a bag of laundry for 25 euros

they offer a free wifi hotspot so you can have access

location, helpful staff, great breakfast (including gluten free options)

the breakfast was also good and we miss granada already

refurbished hotel, nice ambiance, very clean, well located, great wifi, tasty and fresh breakfast

wonderful staff, great bar downstairs and excellent location

very convenient location to both downtown and nearby train station, cute rooftop bar and best breakfast in

the wifi seemed slow but only a minor issue.

wifi was good and the room very

the view of the apartments with laundry wasn t the best but since we were out all day it wasn t a big

wifi was very good

good gym, nice view to the cathedral

wifi was a bit sketchy on second day. breakfast seems expensive at 20 euro per person

parking onsite ( 19) gym booked for hubby and i for 45min slot

the bed is comfortable, the wifi is good and breakfast is ok (not great)

my room didn't have a good view & the wifi was slow.

perfect for my one night stay. wifi was choppy but other than that great hotel and location!

wifi was just too slow

the wifi sucks super slow

poor breakfast options

with parking nice breakfast on the roof of the universal following morning

breakfast is good and personnel good

kids crying next room no shampoo and body gel

wifi as advertised also no bar open as advertised because there were not many guests the food was

our room was next to the laundry room, bit noisy in the morning

staff very friendly & obliging. roof top terrace bar very good

wifi was working well

the roof terrace bar is a must to visit

wifi was strong

also laundry delivery happened both days before midnight right under our window, which we could hear

nice and kind staff good location which is easy to access to the historical site good laundry and vallet parking

they also went the extra mile to get our laundry returned in on the same day

lots of bars and restaurants within a 5 minute walk

room service, no plug in the bathroom sink, no minibar, missing 'free' toiletries

the wifi wasn t very strong

the wifi could be better.

wifi connection good, and location is very convenient

good wifi

friendly service & early check in

have time to give us a city map, etc) and very unfriendly when trying to accommodate the kids in our room

the server tried hard to get us food for the kids as fast as possible

no valet for parking, no bellboy, dated rooms, no spa or pool (although i can understand for a european hotel

free wifi was very slow

wifi was great

location , room, laundry service . staff

rooms medium size with small balconies overlooking at a square with cafes& bars

no bar or lounge to get a drink at the end of the evening

there was no tea making facilities in room (but room service was very good)

wifi was not great

- good price - perfect location to explore the city - clean - good wifi - modern room

next, the wifi is useless in the rooms

the shower, the vending machine (the coffee one), the air conditioning, the room service

friendly staff, good location, wifi, clean room, comfortable bed and good value for money.

price and location are great. clean comfy and the wifi worked well.

also, the spa was really nice and the staff helped us with all questions we had really fast and easy

room service food was average

the location is perfect, the facilities are brilliant, the bar is lovely, the spa is luxurious, the breakfast

no swimming pool

breakfast was also very nice - although too expensive

having laundry service in the hotel was a welcome, and much needed, surprise

they even offer laundry services, which we needed

place has good wifi connection, lovely terrace on the rooftop and possibility to get a breakfast was very

wifi is good

wifi bit slow

there is a self service laundry behind the hotel, how convenient

also the ambient sound in the bathroom sounded like there were a laundry room nearby

the beds were very comfy and it was luxury for the kids to have single beds to sleep on rather than a sofa bed

always happier if there is a gym!

excellent location, amazing staff, room service is at its best

were given a room that apparently shared a wall with the laundry or utility room

additionally, the gym, while not extraordinary, is quite comprehensive

wifi, didn't work properly, it was keeping disconnecting

breakfast + clean rooms + comfort + spacious room + location + quiet room we had a pleasant stay at

small, clean pool, although some of the beds need changing

the building has lots of souvenir shops, mom and pop restaurants, small grocery stores, and a laundry mat where

no laundry facilities in suite

wifi was a bit hit and miss. rooms a bit dark.

free wifi

location and big, well stocked room with a full kitchen if you wanted to cook in the apartment

is no swimming pool and the laundry prices are way too high (3 times what we have seen in sevilla, jerez and

everything, from the hidden bar to the rooftop

when the roof terrace bar gets its licence in june 2023, i would then further improve my rating to best rating

the pastries at breakfast were also so delicious - light and oh so flaky

and i don t think i ve had such an amazing breakfast

no iron in the room and when i asked for one i was told it can only be used as part of hotel's laundry service

laundry charge was very high.

room service was prompt

wifi worked well, there is a mini fridge which was very useful

the bar next door which belongs to the hotel does a good breakfast our stay here was terrific value

location, value, clean, very friendly staff, good wifi

pool is tiny and was not the cleanest

meetings 2- nice staff at the reception and the restaurant 3- cleanliness of the room / good room service 4-

enough sun beds - at least 3 to 4 could have been added maybe more where the tables were near the pool

there is only one lift functioning during our stay and wifi can be enhanced to accomodate every customer as my

the room was clean and had enough space, wifi worked really well

they give us early check in

the wifi signal was unstable.

the free wifi. the free computer. the smiljng accommodating staffs.

friendly staff, location, parking, pet friendly, cheap : ticked all the right boxes to us