they didn t have enough rags to give us and i had to wait until their laundry stopped

i was in was next to the laundry, so a little noisy

might be because we were close to the laundry, but it smelled strongly of cleaner

the laundry room was dirty

they only have outdoor pool but have arrangements with hotel next door w/inside one

the pool was also very clean even though i did not use it

breakfast was great value was good and staff excellent

the pool was closed with old furniture in it

room smelled like a pool with soaking floors

it or not the pool was actually a little warmer than i anticipated, but it was immaculate & still fun

cleanliness and professionalism and laundry and breakfast.

no grab bar in shower

fitness centre though it was advertised with one, wifi was terrible and we were there for three night needing

rated for a smoking room, very quiet and calm for a wonderful, relaxed stay with no prejudice of what you light

i called office twice in one night for the room two doors from us was party smoking weed and alcohol some was

closet had a checklist for laundry if we wanted to have items cleaned, but there was nothing to put the laundry

i used the laundry room to wash clothes super convenient but the stairwell smells horrible they need to fix

checking got make up on white laundry to determine a deposit it crazy

they had no laundry soap and there was no sign in the laundry room indicating it.

had issues with the dryer in the laundry center

could not wash clothes at their property due to no soap available in their laundry room

smoking through out microwave and refrigerator in room breakfast was good guest laundry free wifi free parking

the dryer was out of order. therefore i had to wash the clothes outside at the laundry mat.

there was noise at night. sounded like someone doing laundry.

the laundry facilities were unavailable as the machine was broken, and i was forced to find a

there 4 nights (with no laundry service as we requested) but needed extra towels and coffee for the last night

entrance floor at the back of the lodging building was the basement which was next to the laundry room so was

eventually walked through the laundry area to find someone to assist

work and it took until 10:30pm for a response and an offer to change rooms but we have young kids so it was too

the pool and the grounds were beautiful.

big rooms with couch, clean room and linens. guest laundry and offers weekly rates.

clean, nice staff close to parks golfing shopping. guest laundry.

and had been allocated a smoking room when our booking confirmation was non smoking

car was hit in the parking lot while i stayed there when i asked the front desk they did not have a camera to

parking.

comfortable bed. clean room. friendly atmosphere wonderful breakfast too

the pool was closed but it was understandable.

warm staff, location, clean facility, delicious breakfast!

location and shuttle service were the only favorable points for me while choosing this hotel

the pool was under renovation

i’m paying there’s no gym no restaurant no guest laundry the elevator doesn’t work lost power on half

the guest laundry room not working

door to shut properly, keys kept not working, no laundry said the machine was broken

gym, no room service, no daily paper, no guest laundry room, elevator works only 20% of the time ac/heat doesn

at one point i was locked out of the room doing laundry in my slippers, after calling the front desk 5 times

they didn t bring clean laundry every day.

wifi a bit flaky and i appeared to have booked a smoking room using booking.com (no way).

wifi didn't work at all

parking spaces were awkward. ac unit not quite beefy enough for the size of the room.

ample sized rooms. well lit parking lot.

microwave refrigerator shuttle service to airport free snacks given at front desk cleanliness of the overall

convenient shuttle, close to airport, friendly staff, comfy bed

staff was friendly, shuttle bus driver was friendly

unexpected parking fee

good hot breakfast!

gym did not have cleaning supplies for pre/post work out.

the friendliness of the staff and availability of shuttle service on 24 hour basis to airport.

clean, comfortable beds, shuttle to airport on time

was a miscue on my airport shuttle pick up time

pool closed so early

hallway carpets are dirty, outside has trash everywhere, laundry room was not clean

the fitness center actually had dumbbells up to 50s and the laundry was free to use

laundry room has multiple machines out of order

really liked that the hotel was pet friendly and we were able to bring our dog

smelled like smoke even though it was supposed to be a non smoking room

trees surrounding the property. free laundry. good location.

the laundry room also had some issues

the on-site laundry room is a great

our room was right across from the laundry...noisy to say the least.

also the laundry room was connected to the gym

laundry facilities

liked the pool & hot tub

didn t like that the pool was not open that was why i was staying till monday doing could go in hot tub and

proximity to airport, free parking

better bar and food.

the property didn t have a laundry accommodation.

s no laundry service to wash clothes

wish they could have had a laundry facility

wished there were laundry facilities room could have been vacuumed daily

the front desk was super nice the 2 ladies that worked allowed me some extra time in the pool and i really

indoor pool was closed for maintenance the entire stay which was a huge inconvenience

seem to want to do anything restaurant bar breakfast not available nobody could say why and pool not

friendly and helpful close to airport fairly clean nice little fitness center very very comfortable bed and

and shuttle were great

pool still not open bar not open still not cooking

laundry facilities were not adequate

i was able to utilize their laundry facilities and parking was always easy to find

they have a nice gym, jacuzzi and pool, and a laundry room

we were on third floor, but it sounded like perhaps the laundry area was below us

the use of the laundry was a little steep.

were brilliant, lads on night shift were so helpful knowing we had laundry to do and yet laundry was not working

we checked out at 3:30 am because we could not sleep due to someone in house keeping washing laundry right

great choices for breakfast

great hot breakfast

some parking spaces face the rear of those stores

very busy so the rooms you can hear everything through the walls, many families so you just hear kids all the

pool is tiny but ok for kids

had to request for room service clean, my stay was long and in third day, they didn't go to clean my

staff. valet. bar staff. hotel itself. location.

the lobby was nice the bar very spacious hotel. in walking distance to different things

close to the laundry room so we saw roaches

disappointed we booked to use the pool for a day on our vacation but the pool was green

clean, updated, comfortable bed, decent breakfast

pool closed

this hotel is clean, the pool and a hot breakfast is a plus.close to shops and restaurants

the food is well above average and we love the great drinks in the cozy lobby bar where i always make a friend

big pool and clean hot tub

the pool was closed

and did not have room service

small room, $4.95 a day for wifi, overpriced parking...not a good value for the price.

bar wasn t open but it was a monday night

i loved the bar and restaurant was excellent

the inability to self park and no gym were drawbacks.

was good but a limited room service menu during thanksgiving night was disappointing

were traveling with a pet, no problem there, but it appears that a previous pet had an accident, or a person

the hotel has a laundry room and a small workout room

it was new and fresh clean with laundry facilities.

liked the cleanliness, room size, nice size frig, kitchen sink, and the location next to the airport

clean and spacious room. loved mini kitchen and table.

kitchen poorly stocked

her so low because she was in the laundry room and a housekeeper told her i needed help and she said where is

laundry facility was out of service.

smoking but no ashtray

that you can smoke in the hotel and the breakfast

ample parking and multiple entrances

inn is a lovely boutique hotel - welcoming staff, great location, lovely courtyard and bar to wind down in

the wifi signal is very weak- nonexistant on the upper floors

the wifi dropped constantly.

the fireplace could be covered better

the wifi wasn't very good in the room and it was slightly loud due to the downtown location.

not clean, no proper breakfast, dirty kitchen and dishes. very old property, not worth the price

it has a full kitchen and offers breakfast

inform people no pool

was very close to airport, the shuttle was on time, and it was very relaxing (we got the 1-bedroom unit and it

the breakfast was great, staff very friendly

laundry should definitely offer the contactless option to pay for the service (now it s coins

the laundry/ice area on the second floor smelled like urine.

everything is perfect, only one question was about laundry

they re pet friendly but charge an extra $100 per room for any pets which was not disclosed when i booked

the bar could be cozier and more inviting

room appeared clean but i m not sure if it was the laundry detergent used or something else but my family was

the bar area was nice

also i like the fact that there was an indoor pool because i like to be around water

pool

didn t have a free breakfast. at the price we paid, you d think they d have that.

we enjoyed an evening by the fire pit followed by a dip in the pool which was both warm and clean

breakfast had a nice variety

we were there for a field hockey tournament and so had dirty clothes but the laundry machines on our floor were

the roof top bar was really nice but the drinks were twice as much as what we paid for in the fancy restaurant

the room was big beds were comfortable. great location. good breakfast.

and the restaurant belle southern kitchen that has an entrance from the hotel was absolutely delicious

the breakfast was also very good

the room was stocked with all the little necessities you would need in the bathroom and kitchen

rooms were big and clean. the staff were very friendly and breakfast was great

breakfast buffet and monday thru thursday they have a happy hour with free wine, beer, and a light

the space and kitchen facilities

i loved the lobby, the lounge area (breakfast and computer station).

breakfast was also understaffed for size of crowd and food and coffee ran out so didn t get

the breakfast choices were limited, but sufficient.

was friendly and accommodating and remembered you when you walked through the lobby or went for breakfast in

one incident with the breakfast service person

hidden valet parking cost and high pet fee.

pet fee is $100 for a night

well-equipped kitchen

shuttle to the airport and free parking for our vehicles was so awesome and we will stay again the

breakfast was nicer than we expect from this type of hotel

multiple soccer teams at the property and lots of the kids and some adults were not wearing masks

could offer a better breakfast

shuttle to the airport and free parking for our vehicles was so awesome and we will stay again the next time we

richard/drove the courtesy shuttle/ was also great

it is difficult when you travel with kids as they gets hungry at any time

that it didn't have a shuttle to transport if it rains and parking deck prices are to high.

gym facilities being closed but understandable with covid-19.

i cannot connect wifi to my laptop

guest laundry services were supposed to be available

no laundry room bags for the guests

wifi was incredibly slow

the restaurant and bar are still closed due to covid, which isn't too surprising.

the hotel is very dog friendly, and the room service from the onsite restaurant was excellent

on premise laundry would have been nice.

no laundry

( no one to do the laundry per staff at the desk) the air conditioner in the room was leaking all over the

no guess laundry

the staff running the breakfast cafe went above and beyond to ensure an excellent breakfast.

room service was expensive and very slow

to the tobacco company, as well as offering its own fun porch for breakfast and lunch, a small gym, and a pool

ordered room service for dinner, and was delighted at the plant based options on the menu.

the pool was cold, but not too cold for kids to enjoy.

the room service was prompt, and delicious

also appreciated having laundry facilities

was close to ice machine (they shared the same wall) and hotel's cleaning staff laundry room was across the hall

was in close proximity to the hotel's laundry room

heard someone doing laundry in middle of night and through out night would get whiff of sewer smell which i

friendly, clean, laundry options, breakfast variety, price, free airport shuttle.

wanted early check in they never responded to me and they didn't had laundry area so l had to go sit at a laundry

no laundry

was no laundry facility available for the customer to use

excellent breakfast options and delicious waffles

great parking and vending

entire property and room was dirty, and dingy- trash, cigarette butts, bags of food all over the parking lot,

easy check-in and room was ok, although a bit worn. my room was convenient to the parking area.

quick check in and allowed my pet.

the location of this property was convenient and they are pet friendly.

no one gave us the wifi password

,i didn't want to bother the one housekeeper so i thought i was doing good , the shoot was for laundry it had

room was not up to par, ran into several issues with my stay. laundry was not quite clean.

no laundry bag provided, soap was tiny, a/c unit was noisy

breakfast but continue to advertise they have one

no breakfast

the housekeepers were walking into the rooms and laundry room smoking

had to go to the laundry room for clean towels and take out the trash

that the pool wasn't open.

wifi was not free.

paid pet fee but couldn t leave my pet

everyone (from the cleaning people, front desk people to the laundry people) spoke to us and was pleasant

they're bar is, and food ordered was great

it was great having the free shuttle available to go to dinner at a nearby restaurant and to get to the airport

also the shuttle to the airport was excellent, especially as we had to leave at 3:00 am

pool was cold

dirty laundry sat in the hall way over

believe that for the price, location and star rating of this hotel, room service should be extended to 24/7

breakfast we received was room service delivered the lady whom took my order over the phone and then delivered

also, there were a lot of kids in the pool that we’re not being supervised and there was no lifeguard on

it had a gym and pool that was clean

laundry machine didn't work.

and not a lot of parking around

the remodel job wasn't that good! no dishes in the kitchen no ice machine in the hotel

t finish and went to pay for another day and the lady in office said that they had put me in a no pet room and

smoking room option is a plus , and the staff gives you privacy

they had roaches and don t have enough smoking rooms

it was also quiet, lots of parking

sent 2 people to say we were in violation hotel and needed to vacate early ,,, the rules state 1 pet free a fee

were put next to a family with 2 crying kids

the indoor pool was ice cold

no table, no fireplace

i loved the terrace with fireplace just wished it worked

pool towels were given to us instead of bathroom towels after housekeeping did not come

microwave in individual rooms my room was down two hallways from the front desk, next to the laundry room

pool was down , lights very dim in bathroom , no laundry facility for guests

not clean dirty laundry

laundry piled up in hallway for over twelve hours

the food and bar service also were excellent

breakfast was served every morning but they had grab and go options so i was able to grab a drink

room service or even cleaning ever came

room not ready and no late check out even when we are delayed getting into my rooom

the lobby area with the pool table and games was very nice touch as

they have a game room pool table, shuffle board, and an outdoor pool

too noisy by our room close to the housekeepers room/ laundry , shower had low water pressure

pet fee excessive, no continental breakfast and they did not inform me of meal plan option

pool was closed. bar was out of jameson.

needs a bigger gym

parking was convenient

laundry area has missing and inoperable machines, the pantry was bare-nothing really good to grab

it was close to my work place and had free laundry

although we didn t make use of the gym or laundry room, we did pass them and they looked clean

free laundry

i didn't get a chance to use the gym but maybe on our next visit - we will be back

one guest waiting behind me in the lobby kept going to the door to watch the laundry area because, his words

laundry facilities dirty with several out of order machines

on site laundry is reliable and accessible

i liked the extended stay facilities, laundry and refrigerator.

from people outside thier rooms at night, some people were just rapping out into the parking lot to a non

easy check in, no deposit. laundry room and snack machines.

having a kitchenette and laundry room on premises was also a plus as i had planned to stay a few weeks but

laundry room dirty

staff is now careful with the laundry, i had two towels that hair embedded in them and a pillow case that was

breakfast

who took care of breakfast & special food events was exceptional

breakfast was great and location was great.

great apartment with large kitchen and bathroom space

the pool was dirty!!! my kids really want to use the pool but we could not!

i was referred to wifi set up

i also enjoyed using the excercise room and the laundry service

the wifi in the room was somewhat slow

indoor pool was freezing, and i had a very disappointed little man that was hoping to enjoy it

room had a small kitchen, including full size fridge/freezer

we were there for my child's competition so we decided to go to the pool after it

the gym equipment needed to be wiped down, maybe put a sign up to ask people to wipe down equipment

no-kids hours at the pool would have been appreciated

i ordered room service breakfast but didn t use the door hanger thing

only 1 bar of soap, only a single packet of coffee

didn t know it was a pet friendly hotel

great attendants which help me with change for laundry and all

,, for as sweet as everything was, i would think that your breakfast would be like the comfort inn on west broad

i was so grateful that the pool was accessible given the limitations at many facilities during the pandemic

cleanliness, comfort, wifi, refrigerator, microwave

was disappointed to learn that the outdoor pool was not yet open as i had selected the facility partly because

the machine ran out of laundry detergent and i couldn t get my money back without having to call a number on

first, checking in took forever like she didn t know what she was doing then i requested a non smoking room

i had a smoking room

i reserved a non smoking and was given a smoking room because my reserved room wasn t available

people wandering the parking lot at all hours of the night

also the swimming pool and hot tub was perfect

breakfast is great

other guest was nice, really like how they had multiple doors to enter because they had a great parking

really clean and everything worked. the breakfast was good and the waitress was very friendly.

the wifi

we utilized the on-site exercise room and the laundry room

i went downstairs to get quarters for laundry detergent and desk clerk gave me a box

laundry that worked

the pool. the laundry. the hvac.

i was first given room 108, upon entering the room had a odor, which was not pleasing and the laundry room was

continental breakfast available in nearby econo lodge, no laundry, etc

close to restaurants,had laundry facility

really enjoyed the pool and it was great that it was pet friendly

is pet friendly but there s not a lot of places to walk your dog

charge extra for pet our pet is a federal registered small breed for support for wife

did lots of laundry and was easy with facilities and front desk provided detergent

the pool was cold but very nice area.

wine and beer in the ice box, not a bar set up

pool very small

bar was nice and the sitting environment was very comfortable

they promote laundry and the facilities but nothing works

the staff was very unprofessional and would not let us eat breakfast and they cut power to room and left it off

breakfast was crap

place promotes continental breakfast, but it's just cereal and coffee

parking access to building clean property

left with a headache and needing to hit the laundry mat

breakfast was a lil lacking and my tv didn't work, but i was mostly there to sleep and was out and

breakfast was very minimal

dirty,no wifi signal had to buy xfinity pass,cops sit in parking lot,people hanging outside like it s the

wifi is inconsistent, tv reception snowy

the newcomer who told us that the hotel did not have laundry facilities - only washing machines that the guests

there as also a popular bar down the road

dark.. the rooms had poor lighting as well as the bar area

bathrooms too small. water machine in gym was empty. tv in gym not working.

the balcony was super small & the pool was kinda small

i absolutely love that there's a laundry facility on the property

very informative about the local shops surrounding the hotel & it is a pet-friendly hotel with veterinarians

burn holes in bed of a non smoking room

location and price and pet friendly were attractive.

took my dog for a walk there was dog feces everywhere - other guests did not clean up after their pets

nice and clean and had a laundry room on site.

a great little room with a fridge, stovetop and kitchen sink.

room was not clean. roaches in the kitchen and bathroom..... only coffee available.

wifi issues

the big refrigerator in the kitchen and the big room

our coffee maker didn't work and the kitchen is not stocked with napkins, plates, or basic silverware

poor customer service, 2 kids under 2 - said there would be a crib but there wasn t any, room keys didn t

beautiful rooms, friendly staff, very clean, very private pool

the staff was friendly and we loved the pool

there was plenty of free parking

used the laundry facilities and for the cost of washing and drying i expected my clothes to get dry in an

the laundry machine didn't work.

staff's kitchen or laundry room was sharing the same wall as my bed and woke me up in the mornings

hot tub was not hot...guest laundry was broken and bathtub looked dirty.

guest laundry facility was great

laundry

self serve laundry service

bonus was the free laundry with soap

free laundry room was a life savers

it was closer to the highway. it had a gym and laundry area.

pool is very small and looks like it s only for kids under 13

the breakfast was ok, and the location was great.

the pool was not opening the kids where upset

the pool was perfect temperature to enjoy

gym wasn't clean

and comfortable rooms, large and very clean bathroom, gym, laundry, extremely friendly staff

24 hr fitness center, guest laundry, enjoyed the breakfast

there was kids running up and down the hallway when we checked in our room wasn't sure if the kid was staying

pool, room, space.

they don t have room service for breakfast.

to charge me for upgrading to a 2 bed, tv and wifi didn't work, i almost got kidnapped in the parking lot

no pet fee for one dog, gentle staff, clean room, spacious room.

room to park a big truck

i booked a non smoking room. this definitely wasnt the case. dirty. delapitated. loud.

check in, he laughed and told us we didn't get a smoking room

oh and no bag for dirty laundry in the

the location was good, close to the interstate. the breakfast was great!

realize the area was hit with weather not prepared for; but the parking lot and walkways should have been cleared

sufficient parking

the pool was closed. the faucet leaked a little in the bathroom.

the parking

there's no breakfast

deal in parking lot on arrival, dirty linens and bedspread had holes all over and was absolutely disgusting