no laundry on site

pool, bar/restaurant

didn t work, shared a balcony, & room service didn t do a good job

i liked parking on same level as my room

parking garage is ancient

travel buses staying over night and passengers loitering the parking lot area

they had enough towels and space in the room and it had a kitchen

it had another room that was a kitchen. i really liked it and so did my family.

it had a separate kitchen and the restroom was reasonable.

guess the only thing i didn t like was that the pool didn t had enough shade

men smoking in the pool area and leaving ashes in the pool so my son wasn't able to swim because of that and

the pool

that it was close to restaurants and room had a kitchenette

liked the pool. looks like new!

the sound of the pool water feature which was close to my room was a bit distracting.

the noise and that the wifi connection wasn t working.

wifi not working, immediately after arrival i had to ask for changing bed sheet,

late check out

table in the room, wifi was borderline useless, no lounge and no ice dispenser

light in sink/kitchen area didn't work

we loved that there was a laundry room in case you needed to do some laundry but didn t see a machine to make

i was then given pool towels

near la plaza mall, orher shops, hospital. there is a denny's just across the parking lot.

the breakfast was delicious

the pool closing at 10pm ( maybe extended since we got spring break/summer and kids wanna stay a little

did not liked that they close the pool really early at night and my kiddo was not allowed to enjoy it for this

big, clean rooms, great bed and shower. good wifi signal and superb location.

i know there was a pool

excellent wifi, superior ac, close to stores and restaurants

the front desk were very friendly and very helpful at all times, my only one complaint was the parking lot, i

the laundry facility needs to be revamped, its outside.

mistake i selected a smoking room

the parking. just needs better parking and breakfast

everything was great, we left early didn't get to try breakfast.

terrible continental breakfast!!!!

i went out in the lobby and it was a woman drying her clothes because there is no door on the laundry room and

the breakfast room was way too small for the number of guests.

pool to small

the breakfast was great. the room was large and spacious. the bed was comfortable.

took care of dps which is good but asked guest to park at other hotels parking i understand dps takes priority

laundry facilities, no laundry soap in dispenser and none at front office

-extra pillows -room change -coins for laundry exc

pool

t add more soap no microwave or fridge random water everywhere can t be out late due to no parking

the weekends is very busy so parking was limited

parking at night was difficult

the pool area. no places to sit outside, benches or relaxing chairs?

quite an old hotel , very dirty, the smell of the kitchen goes up to the hallway, the room carpet is dirty and

parking

was so nice and helpful friendly, pleased with our stay that my kids don't want to

self-operated laundry facility is a good ad-on for long stays

rusty iron and insufficient laundry room.

improve laundry process

smell like rotten eggs in bathroom water. bugs in pool

no pool party beer

no breakfast

the kitchen was well stocked with utinsels

pillows were soft the mattress was soft it was a good experience was very pleased with my steak breakfast

size, price - fully equiped kitchen, proximety to the grocery store and restaraunt

staff was friendly and courteous. breakfast was good..

no quarters for laundry and the dryer needs to be replaced

mcallen is not a walkable town, though la copa hotel is just across the parking lot from the largest mall in

working was rude, told us only 2 pool towels and i have 4 kids

the pool had alot of stuff inside i had to clean it

need property to be updated, easier parking,

the place has a laundry

when i stopped by the laundry room, i saw

my bed smelled like a dog had slept in it and the floor was full of pet hair

pool was cleaned every morning

wifi not working , not clean ,

the ice machine on our floor did not work and out of 5 washing machines and 4 dryers in the guest laundry room

laundry service

the laundry room needs attention

no parking!

their were lots of kids for a football tournament which we were also attending

pool water was a bit dark. my daughter enjoys swimming, but it was not the greatest experience.

pool was closed and never got any notification of this

staff accommodated late check out when requested

great hot & cold breakfast options and great location

i did not try the breakfast or the pool as i was too busy

the pool was locked and dirty

there was a fight in parking lot and they wouldn't do

parking was great, not alot of vehicles

everything was great. especially the swimming pool area.

very clean room and pool

i liked the free breakfast. pool area was nice.

it would be nice if the bar would've been open during the weekend

swimming pool was nice but the size is too small

noisy parking lot with full night lights

the water from the pool was really cold

at the corner of the wall where the furniture was , obviously they have remodeling going on the gym was closed

some one clean pool

no weekend newspaper and no umbrella/shade at pool.

loved that the pool was still open for the kids to swim

location was great, staff was very friendly . breakfast was great

the pool speaker music was too loud

great location, shuttle service is a plus. breakfast was great.!

locations being so close to the airport and having a shuttle

fitness center great, breakfast and facilities excellent.

respectful attendant in the front desk. swimming pool

very comfortable rooms. breakfast was very nice with plenty of choices.

breakfast was great!

a very clean motel and one of the few in good price range with an indoor pool.

liked the gym, hot tub, and the staff were very nice

the breakfast was bad

but what i didn t like that no one supervised the pool i really didn t enjoyed there were kids throwing a

the breakfast was very decent, my kids wife and i loved it. wide variety of hot,filling food.

liked everything specially that the pool it heated cause it was cold that day and kids wanted to

good for couples without kids

there was alot of kids in the pool

clean room, amenities including free laundry, great breakfast.

hot breakfast that offered local favorite menudo (not my thing, but nice to see the popular choice

very roomy, comfortable bed and great breakfast!

rooms, very friendly staff, great breakfast, mtw social hour free breakfast and free drinks wine or beer

yes the hot breakfast was a let down

lock on door wasnt engaging properly had to lift door to make it secure laundry area for guest can use

comfortable beds, good laundry facilities. breakfast was good especially the scrambled eggs.

easy access rn 128 was next to parking. corner room, clean

get a room on the inside facing the pool, and you may prefer it

breakfast was amazing

the restaurant & bar staff were extremely friendly and gave great service.

room service manager was very friendly and apologetic for the menu item(s) that were unavailable

also, there were too many maskless people in the first floor bar a d roaming around

very clean; breakfast was great!

room service options were not very good

breakfast was very good staff was friendly

the breakfast menu

the pool and great customer service

airport shuttle was advertised (reason i selected this hotel), they don t offer transportation until

also someone kept knocking on the door at night when we woke up for breakfast there was a feminine pad stuck

at room inside also,parking lot, hall way main, entry ,dark no even one light bulb i'm reported to the reception

microwave was badly damaged wifi worked one day but not the next

clean and friendly personnel and it was pet friendly

was great, no complaints about the stay at all, the pool and elevator were not working on 08/30-08/31 so just

it was easy to find, clean and pet friendly.

the complimentary breakfast tacos were delicious too

very clean employees very friendly great breakfast

very clean hotel, friendly staff, 24h gym is also a big plus

the indoor pool was very clean, warm and comfortable

indoor pool, friendly staff, very clean, has a nice lounge with bar and family games to play

didn't like some kids running on the concierge they were trying to play football while i was having breakfast

staff polite, security on site,parking area

didn't see a bar tender .

super comfortable room and an awesome breakfast. the bar was really nice as well.

i liked the availability of the shuttle and location of the hotel.

breakfast options

was a little dirty, kids were diving, and was a little bothered by it as my toddler was in the pool

pool area and bbq pits

not disparaging the staff - a shuttle for close in transportation to surrounding area.

it was hard to connect to the wifi

enjoyed the pool and hot tub in the morning was peaceful and quiet

best place to stay in mcallen! room, gym, pool, hotel bar, location, etc. top notch!

the amenities were above average - bar, restaurant, gym, pool

room service procedures were not explained and we went 2 days without clean towels and sheets

dryer didn t work no room service for 3 out of the 4 nights i stayed for the price i expected

there was damage to a kitchenette cabinet

i like the location, the pool area

we had everything we needed. the gym was cute, and the staff were all very kind.

2 bedroom suite with kitchenette was very spacious. like staying in a mini apartment.

hour and dinner are included in the price - in addition to breakfast

breakfast ends at 10am.

breakfast not fancy but really good enough for the price of the room

location are great, the room was clean. breakfast its simple but it has necessary food

indoor pool was clean and water was warm

beautiful hotel, very clean, great location and nice breakfast

we asked for non smoking gave us smoking

the bed was nice and comfy the tv worked, the wifi was good

property has a very nice location with all kinds of fast food restaurants near by has an awsome pool also has

wifi was not working could not connect tv to wi-fi

parking lot was very well lit and plenty of parking available

they was excellent service rooms clean excellent wifi

friendly staff pool parking

limited laundry hours

had requested non-smoking rooms at being of reservations and it didn't updated correctly

parking lot and lobby were dirty , staff not very friendly.

requested a non smoking room, guess what, our room was a smoking one, it was so dingy

it was out of order and kids were still getting in

old property. rooms need updating. and laundry needs more towels. wi-fi is lack luster.

although we didn t cook during our stay, the in-room kitchen setup, with a small stove and a full-sized

additionally, this is a long stay hotel, it has a kitchen

the location is great, rooms are spacious and pet friendly

the price- and the kitchenette. the staff was top notch.

spacious room, having a kitchen was nice! slept like babies

my 7 year old played mini golf and then just for being guests, we got 20% off at the sky park place behind the

plenty of sweet bread, only complain was too many kids taking too much on their plate and wasting

also, the bar was depressing and so was the bar staff

the rooms were very comfortable as well and equipped in the kitchenette

the breakfast was very good

great location. great staff. great breakfast. nice pool.

pool closed at exactly 10pm

i asked for extra towels and didn't get any and the pool site was very messy

didn't like the sausage breakfast. eggs same everyday

the dining area had enough varity of breakfast items and excellent coffee

no breakfast though it said there was. no dishes in the room

water cold in pool outside ud83eudd76.

reservation was done online bye booking and when we arrived at the hotel the swiming pool(it was a reason that

good price for having breakfast and a pool

the pool and breakfast

pool and hot tub were closed due to painting the building that was very disappointing

the business center and the pool were not available.

friendly staff and great breakfast.

linens & great breakfast

bedsheets and towels were clean but the room smelled like wet laundry

easy access to the interstate, good parking near the front door

cleanliness, breakfast and coffee

property offers a fantastic location with easy access to transport and ample parking

gym facility was very muggy and and potentially moldy.

hotel was clean. easy to get to. laundry room.

available great laundry facility great air conditioning staff helpful within the limitations placed on them

no coins available to operate laundry facilities no kleenex or drinking cups

they gave me the room in front of the laundry and they were super loud all night.

clean room. great parking. nice city.

safe, mini fridge, clean bathrooms,direct tv, free wifi, pool, onsite laundry

that the front desk and room service were so friendly

good had the pool all to ourselfs

room was gross and smelt like smoking

i arrived there was a about 8 men drinking in parking lot

sure if there was a laundry room but would have been nice to know for our wet pool clothes love that check out

tv did not work, bed sheets did not feel clean. wifi was not working. no hot breakfast

clean, friendly staff, bed was great, breakfast was good, safe.

needs more lighting in the parking lot

the staff was great, the breakfasts were tasty, and the bed and pillows were comfy.

pool is a little small.

pool area has high walls

only thing is that the pool looks so sad

clean quiet room w wonderful mattress free wifi and best breakfast ive seen loved it paid 111$

kids also touching all the food

informed about meal times, pool, laundry nor cable

room was spacious, clean, wifi was great.

huge potholes around the parking lot. everything else was great

no shade in pool area

the breakfast was perfect with several options to choose and the swiming pool was clean

gave us a smoking room and we booked a non smoking, staff wanted to charge extra to change

booked because it had a pool and the price was right,however the pool was green and had grass was just not what

swimming pool n it being close to my meeting place

not enough parking

for booking online, they said their policy was to give us a smoking room, even though we asked for nonsmoking

wifi password either didn't work, or wifi itself didn't work

the lock at the pool wouldn't open the pool door

really enjoyed the pool

pool looked very clean

very good overall. didnt use the wifi but staf was great and service as well

place and they are pet friendly

wifi kept booting u out every 3 minutes

manager very unprofessional seen drinking at pool last time i stayed

clean pool and dining area

i loved that it was pet friendly and they had wood floors. the bed was perfect.

they don t have laundry facilities like washer/dryer to wash your clothes

the atmosphere was beautiful the weather the swimming pool jacuzzi

the kitchenette was nice but no cooking utensils nor pans, no dishes as well

the pool and hot tub were great and kept clean.

the breakfast that came with my stay was filling & satisfying and the amenities (gym, pool) included

our room was in an adjacent building, where we had to walk to get breakfast and use the pool and laundry service

the best breakfast

handicap parking was blocked off

had 2 little dogs with us and no pet charges

pool wasn t clean ud83dude2d

i finally knocked on the laundry door

great location. awesome staff. has laundry on site.

also, laundry room out of service for our whole stay

had a laundry facility

more space in breakfast room . it was crowded

peaceful quiet and plenty of parking

breakfast was like eating at a restaurant!! delicious tacos

vacuum to cleaning myself and i also cleaned the a/c and when i asked for towels, they gave me pool towels and

just the pool very clean

how clean the room was and the pool restrictions

would have like to not been next to the laundry area for customers

rooms were clean, friendly staff, good parking lot.

very good breakfast except maybe adding bacon/sausage would make it even better

couldn't get the spa bath to work.

the pool and breakfast were closed because of covid but i dodnt mind it because the price was amazing

small swimming pool

rosy the breakfast staffer did a superb job at serving us the entire week

lounge bartender was very rude

the free breakfast was much better than other hotels

room had a mini kitchen, dining table and chairs. fabulous room for a few days.

front desk (and no noticable concern about the issue from another staff member) when trying to do laundry in

the breakfast can be improved with more variety

variety at the breakfast bar

breakfast was nice, not very elaborate only cereal, milk, juice , coffee and waffle maker

hotel was absolutely filthy and our license plates were stolen from our car parked in the hotel parking lot

very clean and new. the breakfast was really good, and staff was nice.

you just need improve the breakfast seasoning and put an extra waffle machine and thats all

breakfast hours and check out hours

we had to have early check in they made sure our room was ready for when he got out of surgery

easy to get too and good parking

laundry facilities and fridge and microwave in room

nice rooms spacious and loved the full kitchen, great location to restaurants walking

breakfast was great and the room was very clean

the breakfast was good and the location was in a great spot

the breakfast was fresh and delicious and they serve till 10am which is awesome

hot tub and pool were nice

the full kitchen is a great plus

t even explain how marvelous it was the staff and everything was just simply amazing and the breakfast was

swimming pool was not opened that was the whole reason i got this reservation ?

quiet, clean, nice large rooms with kitchen

we had to go way to the otherside to do laundry, so i felt i needed to stay

guest laundry out of order

@ 1:30 waited to check in @3 but couldn't get the room till 4:30 after i had called for an early check in ,

breakfast is simple but good

excellent service during breakfast. the staff made sure to greet everyone and refill as needed.

had to go to spin and dry laundry mat down the street

it does have laundry room

my room had no bar soap besides that everything was very satisfactory

we loved our hot breakfast

breakfast was wonderful

fact the staff couldn t find a way to connect my pc to the wifi until the second day there on my stay

was enough parking

parking not enough we had to park on the other side of the bushes and there were many transport

more variety of breakfast maybe

the pool looked inviting

breakfast was great

additionally, the exterior parking lot lights go off at 6:00 a

my rooms were all close couch was a rollout bed.breakfast was excellent.my kids enjoyed the pool

i didn't like the swimming pool it had lots of clorox and my kids got sick.

front desk young girl even said you can't take anything up to room even if you have kids in room

we also loved the pool

location! pets allowed

wifi kept going in and out. but otherwise fine.

pool area.

did like the fact that we could take our pet outside without much hassle

the laundry facility had machines that do not work properly

price ud83dudc4dud83cudffb clean and safe great service at the desk ud83dudc4f pet

every time the neighbors went out to smoke, the smell of what they were smoking came in thru the ac and lingered

the location & she helped me out with an early check in

i reserved a room with a walk-in shower and a non-smoking room but the bed sheets had cigarette burns on it

pool was working and parking was very clean

availability of free wifi during my stay, the cleanness of the room was decent

loud kids running on top floor

convenient location, property well kept. clean pool and the staff very friendly.

asked to move and was told only other available room was a smoking room

had a crew of tree trimming company, staying made parking super hard when you drive a big

i booked for 5 we got 2 pool towels only

i booked for 5 we got 2 pool towels only

i liked the swimming pool

the parking area had so many hugh trucks cramping the vehicle parking spot.

had underground parking, wi-fi, restaurant, small pool, and restaurants/shops nearby

wifi in the rooms was really bad. signal level is insufficient, constantly disappearing

wifi was almost completely dysfunctional

restaurant closed saturday at 6 pm, no room service, no assist from reception ordering food

the continental breakfast has the best fruit you ll ever have

didn't eat breakfast that day. sorry !

available free parking close to the entrance

breakfast not included

good location, room service

pool was cloudy

staff very nice and polite. room very clean and excellent room service.

parking lot was dirty and seemed unkempt

parking was ok

everything staff was rude. room was not clean. asked for non smoking and gave me a smoking room

beds,mini fridge, microwave you can use, no loud people, good wifi, fast food is right nextdoor

parking and excellent programming on tv plus close by fast food restaurants

we had to order online, for room service

breakfast was good

to tie the parking lot

great family owned hotel. pleasant staff, clean room, nice environment safe parking.

the bedroom and the breakfast

people out partying by the pool and with noise till 5am also the very little choices you get for breakfast

lots of music in the room very loud and people drunk in the pool area very late in the night

service so bad, too much noise the have party at the swimming pool with speakers and too much noise until 4 am

wish the pool was open

noise the have party at the swimming pool with speakers and too much noise until 4 am , plus the breakfast so

they have laundry parking was easy

good breakfast, nice exercise room, laundry room on property

and microwave a coffee machine a large bathroom comfortable bed great cotton sheets cute pool and very quiet

clean and wifi

parking was limited in the evening.

pet friendly good breakfast

pool was nice

very poor breakfast and is not included if you go with kiddos you have to pay for it

help me, but they refused to even provide me with a menu from the restaurant so i could order room service

parking

everything, the pool area was so relaxing!!!

excellent and delicious breakfast that is included

hot water poor breakfast no room service i think they change ownership and the new owner wants to make fast

the guard who opened the parking lot door was very attentive and has a great attitude

hot water poor breakfast no room service i think they change ownership and the new owner wants to make fast

now their are just on the floor, first day they only left half of toilet paper and no extra one, breakfast area

the location was great, near to reynosa mall, the breakfast was great

breakfast was just ok

the breakfast wasnt good, we only got two pieces of bread and coffee..

didn't like that the wifi was not working, not a single minute, the bathroom was so dirty and the worst part

the pool and hot tub were very cold and not useable.

pool

complimentary breakfast would've been excellent

the gym was a lil bit less than i expected

the breakfast was fine

breakfast and cleanness overall

good hotel. great value for you money. fairly good complimentary breakfast.

friendly profesional service , clean and modern facility . breakfast variety was great !

people super nice and the breakfast wow delicious

my friends called the hotel and said no shuttle service

this property is well maintained and the morning breakfast buffet is really delicious.

a very new business hotel with good a/c and nice small rooms and attentive staff airport shuttle is available

breakfast was good and all the staff were very friendly

i liked that my car was in a safe place because the parking lot is gated

really loved the fenced in parking lot with the guard, and the breakfast

decoration of the rooms doesnt seem to suit the overall look of the building, pool water was

breakfast was good and great selection

overall awesome hotel for the family , great location , pool was amazing

parking was off

the full kitchen is great especially if your staying for a few days

not have breakfast due to very early leave but they were very accommodating with early check in that was very

wifi was not so spotty

lots of parking, right off the freeway and very cose to several places to eat, shop and even the theatre

breakfast was amazing

people hanging out in the parking lot all night -lots of noise

hotel itself, room, staff, breakfast

parking lot. needs more light.

laundry room was like a sauna!

the hotel was very nice and clean, breakfast was great and a lot better than what's served in other hotels and

happy first room was hot ac didnt work then i wasn't told pool would be rented privately took my kids to get

pool needs a little attention

swimming pool needed upkeep. unable to swim because of its appearance.