pool chemical container was in pool area at childrens reach

wifi kept going in and out. but otherwise fine.

did like the fact that we could take our pet outside without much hassle

spa tub drain didn't work too good

but the spa bath in the room had leftover rose pedals from probably the day before i

i booked for 5 we got 2 pool towels only

i booked for 5 we got 2 pool towels only

the parking area had so many hugh trucks cramping the vehicle parking spot.

i liked the swimming pool

was private, not many people, just swimming pool was small but only one available due to covid-19

out friday night it seemed like our neighbors were having a party until 2am and they seemed like kids

clean, comfortable, breakfast real good and fresh

the lobby was clean, pool was super clean n very nice.

inside swimming pool temp cool

excellent location too where i was going. was able too get in & out of parking lot.

room was not clean well, found hairs on commode, pool was close kitchen close u could have let us know when

wifi didn't seem to work. not enough ice machines around

just the pool very clean

no wifi

no hot water in sink, shower did not work, scrubs were growing into parking spaces, no hangers to hang clothes

good breakfast, nice exercise room, laundry room on property

they have laundry parking was easy

clean hotel, staff were all friendly and helpful, the breakfast was good, it was an all around good

beds were very comfortable, very clean rooms, breakfast was great!!!

parking lot area not enough.

pool was not clean

for booking online, they said their policy was to give us a smoking room, even though we asked for nonsmoking

the pool was dirty

the pool was nice and the room was clean

swimming pool n it being close to my meeting place

bedsheets and towels were clean but the room smelled like wet laundry

drapes wouldn t close to block the bright spot light in the parking lot that shined straight into our room on

gym facility was very muggy and and potentially moldy.

the lobby was nice looking. the parking lot was good.

awsome staff great breakfast

sure if there was a laundry room but would have been nice to know for our wet pool clothes love that check out

you need a huge sign w/ large letters in the pool/hot tub area no glass allowed etc

i was pleased with the hot breakfast and bagels with cream cheese

pool/ jacuzzi location near restaurants and bert ogden arena

i didn t visit the pool or fitness center but if we ever go again i ll pack for both

even though we didn t have a kitchenette

couldnt use the pool ect because of covid

wifi didn't work, no ethernet, half the channels in a foreign language, no hot water 2nd day,

it was clean and pet friendly and quiet hope to be back soon.

wifi wasn't working and i had an important meeting so i had to go to somewhere else and the phone

we loved the pool

pool with palms

in addition rental car was hit in parking lot but no fault of red roof inn

the pool.

location & pool were perfectud83dudc4cud83cudffd

informed about meal times, pool, laundry nor cable

location and separate rooms for us and kids.

location and friendly and accommodating staff breakfast was very good with snacks and beverages in the evening

i also didn t like how it said free wifi as an amenity but when i would try to connect it was a hassle

2 treadmills in gym very nice

our room was in an adjacent building, where we had to walk to get breakfast and use the pool and laundry service

parking was a bit tight but not a big problem.

parking space

for example, the light above the coffee/kitchenette area did not work, probably burnt lightbulb

the whole environment, cleanness and breakfast

beds really confortable, everything was very clean, plus we really liked the breakfast downstairs

the breakfast was very good.

the parking is also very convenient , each side has and entrance and close to elevators

no breakfast

the pool looks very relaxing unfortunately we didn't have time for a dip

old property. rooms need updating. and laundry needs more towels. wi-fi is lack luster.

it was non-smoking but smelled horrible

additionally, this is a long stay hotel, it has a kitchen

a non smoking room and put my family in a smoking room

the location is great, rooms are spacious and pet friendly

limited laundry hours

they didn t have a lot of breakfast options but food is food

pool jacuzzi n clean environment

the staff was great, and the pet friendly environment.

gentleman that checked me in was very nice and joked with me and my grand kids

pool wasn't clean,pillows were a little dirt

swimming pool no shade

friendly staff pool parking

they was excellent service rooms clean excellent wifi

no parking close to the room, had to carry luggage too far to get to the room

was not wifi compatible

wifi was not so spotty

huge area, front door parking, clean, great staff, friendly

great location. clean room. nice layout. plenty of close, free parking.

pool is in the perfect spot

the parking and the breakfast .

moved me to a smoking room because they had no non smoking rooms available but when i walk though hotel at 2am

availability of free wifi during my stay, the cleanness of the room was decent

in the upstairs stairwell, and guests being allowed to play loud music in the patio area near the pool past 11

no elevator, room had holes in wall, no plug for tub, no wifi code given nor made aware of breakfast offer

laundry facilities and fridge and microwave in room

the breakfast and the gym and pool! staff was so kind, room was clean. we loved everything

the pool got closed the next day nothing anyone would have don t and we understand why

breakfast was best we ve ever eaten at a hotel.

placement of the swimming pool on the north side of the building makes it to where the water is really cold

we had to go way to the otherside to do laundry, so i felt i needed to stay

guest laundry out of order

the breakfast was the best from any facility that we stayed on this trip

parking could have been a little larger space.

pet fee of $15 per day.

in room above us either had bricks for feet or it could of been kids running around the room

entire family used alltables, grill, filled the pool with kids and young adults for 5 hrs

lit parking lot and good security

gym hours were not posted in plain sight.

nice pool, gym and breakfast area

you just need improve the breakfast seasoning and put an extra waffle machine and thats all

gym was pretty nice for a budget hotel

not enough choice for breakfast

the breakfast buffet . i feel you all can have different

very clean and new. the breakfast was really good, and staff was nice.

the pool was broken and drained, but the hilton next door let us use their pool at least

lounge bartender was very rude

rooms were very spacious and breakfast available.

there was plenty parking spaces

the free breakfast was much better than other hotels

was small, curtains were falling down so the stadium lights from the pool area was making the room very bright

it was easy to find, clean and pet friendly.

pet friendly its all we liked

pet friendly

wifi didn't worked throughout the 1st day

the pool was locked and dirty

parking was great, not alot of vehicles

there was a fight in parking lot and they wouldn't do

very clean room and pool

everything was great. especially the swimming pool area.

lock on door wasnt engaging properly had to lift door to make it secure laundry area for guest can use

comfortable beds, good laundry facilities. breakfast was good especially the scrambled eggs.

wish they would of served decaf coffee at breakfast, they only had regular

clean rooms and good breakfast

the wifi didn't work in that room (even though it was a suite)

our room had a king size bed, large screen tv and was very quiet, even though it faced the parking lot

hotel itself, room, staff, breakfast

the grounds and parking areas were clean with no litter

the fitness facility

he even helped us get the car in a parking spot and call someone for repair

laundry room was like a sauna!

shade umbrellas would be good for morning use of tables if watching kids at pool area in mornings (we skipped

clean, food, pool

gym and the cleanliness of it. the free coffee and cookies are great.

pool needs a little attention

next to highway hot breakfast

no weekend newspaper and no umbrella/shade at pool.

i didnt liked the time they have for breakfast

loved that the pool was still open for the kids to swim

i enjoyed parking the greeting, and it is nearby all the major hospitals

had to go to spin and dry laundry mat down the street

it does have laundry room

the wifi was not working and the tvs are hard to use

pool looked good but it was cool when i was there

there were also dead and dying baby birds in the pool

shuttle limitations

inside pool and breakfast. bar and hotel elevator. my kids loved the view

awesome room, cool bar and i felt very rested

the breakfast was very decent, my kids wife and i loved it. wide variety of hot,filling food.

good for couples without kids

plenty of choices for breakfast, and the location is great to get dinner too

size, price - fully equiped kitchen, proximety to the grocery store and restaraunt

didn t use the pool on this trip so i can t rate that

no breakfast available

the breakfast is very good and the location.

the laundry facility had machines that do not work properly

the location & she helped me out with an early check in

people smoking. drinking. a disturbance.

wifi speeds were lacking, but i'm sure it's because there were like 10 kids on it at once

it would be better if kitchenette had spoons or stuff to cook

swimming pool was unsanitary

was so nice and helpful friendly, pleased with our stay that my kids don't want to

gave me a reach around answer that did nothing but prolong, im tired, my wifes tired and kids tired

was so nice and helpful friendly, pleased with our stay that my kids don't want to

service was excellent, amazing facilities, and loved the fitness center

everything except for the pool

staff accommodated late check out when requested

clean and spacious rooms, good breakfast and great location

pool was closed and never got any notification of this

bad wifi.

self-operated laundry facility is a good ad-on for long stays

improve laundry process

rusty iron and insufficient laundry room.

nice pool area

i researched the web site for this hotel, it stated that it had a bar which is the big reason i selected this

-extra pillows -room change -coins for laundry exc

laundry facilities, no laundry soap in dispenser and none at front office

all the drinking around our room parking was hard to find

was charged 5 for a wifi password

needs new a/c parking n no breakfast

the pool was clean and there was enough parking spaces

they had enough towels and space in the room and it had a kitchen

problem i had was in the parking lot someone stole my ford raptor emblem

three cockroaches in our room while we were there, the pool and room both have outdated furniture and the beds

pool being dirty

the sound of the pool water feature which was close to my room was a bit distracting.

that it was close to restaurants and room had a kitchenette

room was in front of swimming pool and at night was very noisy and people nocking my door

men smoking in the pool area and leaving ashes in the pool so my son wasn't able to swim because of that and

the pool

remote for the tv didn't work and the staff didn't have replacement that worked , the parking was a big miss ,

wifi very low signal

pool

only complaint was parking situation was tiny and camped.

the rooms were very clean. free parking on site.

the laundry facility needs to be revamped, its outside.

pillows were lumpy, the wifi didn't work, the parking was limited when it got late and it was like a club scene

the parking. just needs better parking and breakfast

everything was great, we left early didn't get to try breakfast.

wifi was not working

i went out in the lobby and it was a woman drying her clothes because there is no door on the laundry room and

took care of dps which is good but asked guest to park at other hotels parking i understand dps takes priority

my kids also loved the pool

parking

limited parking

clean room, amenities including free laundry, great breakfast.

the pool, the dining area

hot breakfast that offered local favorite menudo (not my thing, but nice to see the popular choice

very roomy, comfortable bed and great breakfast!

facilities in room, loved the little kitchenette, it even had a dishwasher

when i stopped by the laundry room, i saw

the place has a laundry

everything was clean. the room was big, and i loved that it had a kitchen.

towels in our room, the hall reeked of smoke even though i was in a no smoking room the hall was a smoking

front desk person was nice and personable, the room was cowan and quiet and had the kitchen, pool was fun for

we loved that there was a laundry room in case you needed to do some laundry but didn t see a machine to make

room, pool, gym and breakfast

the noise of kids running i think upstairs

wish that parents would stay with their kids while they fix their plates

excellent location, superior staff, excellent breakfast, all areas of hotel clean

the parking area was a bit small.

lwifi as advertised for 4 days

table in the room, wifi was borderline useless, no lounge and no ice dispenser

the room was really close to the parking lot.

the noise and that the wifi connection wasn t working.

need a bigger laundry room and fill the vending machines

new hotel. laundry, coffee machine, pets free. nice stuff. thank you.

there was an on-site laundry

all rooms were pet friendly

the surrounding areas (parking lot)smelled like fuel and musky pet odors.

breakfast'very disappointed

breakfast, indoor pool for kids and jacuzzi area

the biggest high light was the indoor pool for my kids

the construction around the pool.

breakfast, indoor pool for kids and jacuzzi area

the ice machine on our floor did not work and out of 5 washing machines and 4 dryers in the guest laundry room

the laundry room needs attention

laundry service

i also liked the breakfast very delicious

parking was terrible floors

no quarters for laundry and the dryer needs to be replaced

it is a pet friendly property, so i traveled with our dogs; and the room had tiles instead of rugs, which

free parking

wifi was terrible - in fact, it was unusable

our parking spot was painted crooked

noisy parking lot with full night lights

the pool is very small

parking, would have preferred covered parking

i liked that the fitness room was very clean with good equipment.

i liked the free breakfast. pool area was nice.

we asked for non smoking gave us smoking

the bed was nice and comfy the tv worked, the wifi was good

no laundry on site

pool

clean, but the restaurant was closed for breakfast for unknown reasons during my stay, when it is usually open

the room wasn t clean. the room service did not make up my bed or change the bath towels.

only had single attendant for everyone at spanish room for breakfast

was still plenty of time left for breakfast and they did not refill the the food they ran out

breakfast bacon was soggy. could have been a little crispier for my liking ?

the pool looked inviting

the parking could be a bit bigger with more lighting

plenty of front parking

the staff wore suits and ties, the breakfast was well done and served in the restaurant

the pool and great customer service

airport shuttle was advertised (reason i selected this hotel), they don t offer transportation until

clean, great breakfast

room was great had a view towards the city and the staff was respectfu, and breakfast was included was

parking and excellent programming on tv plus close by fast food restaurants

i booked a non-smoking room and the staff told me that there was not a non-smoking room available that i had

wifi didn't allow me to do my work on my laptop i travel from outta town for work and wifi is a

didnt offer breakfast, no free wifi network, jacuzzi tub broken with no hot water

beds,mini fridge, microwave you can use, no loud people, good wifi, fast food is right nextdoor

the bed, a/c, clean bathrooms, good cable, quick exits, good parking.

fitness center great, breakfast and facilities excellent.

fitness center great, breakfast and facilities excellent.

breakfast, location right next to the mall and other restaurants, very spacious room and huge

great pool, clean place all together, great breakfast, excellent hospitality.

small pool

, people in the pool that doesn't even have a room there

that people that were not guest would always sneak in in the pool and we could hardly get in

it was a smoking room but strong smell of marijuana. water from shower felt slimmy.

put us in a smoking room and it smelled

the pool and hot were great and nice to have laundry services on

laundry room dirty breakfast was not supplied had to ask for coffee and syrup

laundry was horrible

laundry basket in the isle where guests are to walk

given a key to go to a room that was already occupied by another customer embarrassing the gym had out dated

the young lady at the bar was very attentive and friendly

room service should not be delivered in a doggie bag does not feel like you are stating at a hilton

room service options were not very good

parking but it wasn t that bad

parking not enough

i didn't have the breakfast, but the limited complimentary options kinda sucked.

i also relaxed in the indoor pool and am so grateful for that area

the complimentary breakfast tacos were delicious too

indoor pool, friendly staff, very clean, has a nice lounge with bar and family games to play

no breakfast provided but they do have complimentary coffee and muffins

wifi is not reliable. if you work remotely, skip this place!!

i can't express that we did not have a complaint. even parking was available.

the kids also had room to relax and play in the room

they are pet friendly, which i really like about laquintas around the country

didn't like some kids running on the concierge they were trying to play football while i was having breakfast

breakfast was great and the hotel was very clean with great, friendly, and helpful staff

location was close to food and shopping. it s nice to have free breakfast.

breakfast options

room wasn t very clean, especially the kitchen

best part of our stay was the breakfast and beer tap

best place to stay in mcallen! room, gym, pool, hotel bar, location, etc. top notch!

i love the location of the property! the property was a parking space away from our convention.

spa, etc) used your gym and it was great

the location was near the main shopping centers and with good parking spots

comfortable bed, spacious room, bluetooth mirror in bathroom plenty of spacious parking

we had everything we needed. the gym was cute, and the staff were all very kind.

good variety at breakfast, friendly staff, nice location, nice pool and bbq area.

having kitchen!

hour and dinner are included in the price - in addition to breakfast

wonderful spacious room. plenty of towels and soap! breakfast done very elegantly.

shuttle service was wonderful

breakfast not fancy but really good enough for the price of the room

beautiful hotel, very clean, great location and nice breakfast

the day i went the water from the swimming pool was super cold kids couldn't enjoy it.

free shuttle was greatly appreciated

safe, mini fridge, clean bathrooms,direct tv, free wifi, pool, onsite laundry

pool was small, the pool chairs were all broken up and dirty and no breakfast due to covid-19

had originally paid for a honeymoon suit and was supposed to be decorated with rose petals and wine all over

extremely friendly staff. cozy room. nice pool.

the wifi was not working very well also

front desk (and no noticable concern about the issue from another staff member) when trying to do laundry in

variety at the breakfast bar

gym might is a bit small but manageable.

my room was smoking and i did not order a smoking room

the pool and the big room

the pool was comfortable and lots of parking

parking is a little tight

breakfast.

we did not use the wifi or the airconditioning

clean plenty parking

the ice machine was out of order, as was the guest laundry

other than no real breakfast but there's a restaurant next door

like the location alongside the pool, it was very warm and small

wifi

pool area was private & quiet

rooms , swimming pool for the kids was greattt!!

property location was horrible due to a local bar that blaster concert like music till 2:30am

the kids loved the golf area

we enjoyed the mini golf and pool/hot tub area with the kids and had a good evening time at the hotel bar

was dirty, rooms next to golf course were noisy with guests and a wedding party making noise all night

the spa and hot tub didn't work. could use some painting done.

breakfast had a great selection

my parents called the front staff while i was at the pool area and asked for new bed sheet, and they simply

the breakfast was okay. the bed was comfortable. the wifi worked very well.

great rooms, great breakfast, great staff, great location.

musty smell and y'all need more tables and chairs out by the pool.

location, breakfast and cleanliness

the breakfast was very good

breakfast not great

great location. great staff. great breakfast. nice pool.

the beds were good and also se pool , i definitely will return! the breakfast was good too !

the staff was very friendly, and the breakfast was great.

the pool and breakfast

the pool and breakfast

friendly staff and great breakfast.

pool being closed but the alternative was good

everything staff was awesome location awesome breakfast in the morning was awesome ud83dudc4c

breakfast is good

i would like to see the breakfast go a little longer otherwise all ok.

no breakfast though it said there was. no dishes in the room

it was clean n breakfast price of hotel

they don t have laundry facilities like washer/dryer to wash your clothes

breakfast bar had the necessary essentials (cereals, waffle maker, juices/beverages/coffee

only thing i didn't like not hate or like it's just i think that for summer they should leave the pool open till

breakfast- the chef was incredibly kind

the pool and hot tub were great and kept clean.

hotel was clean. easy to get to. laundry room.

available great laundry facility great air conditioning staff helpful within the limitations placed on them

no coins available to operate laundry facilities no kleenex or drinking cups

they gave me the room in front of the laundry and they were super loud all night.

the dirty parking lot

had a laundry facility

also, laundry room out of service for our whole stay

great location. awesome staff. has laundry on site.

i finally knocked on the laundry door

locacion and parking lot

available free parking close to the entrance

location, clean rooms great room service food was really good

staff very nice and polite. room very clean and excellent room service.

breakfast not included

kids were running around banging on walls and doors all night

had underground parking, wi-fi, restaurant, small pool, and restaurants/shops nearby

wifi was almost completely dysfunctional

they put me in furthest room with no wifi

the breakfast is was good and delicious

restaurant closed saturday at 6 pm, no room service, no assist from reception ordering food

the continental breakfast has the best fruit you ll ever have

would have like to not been next to the laundry area for customers

stayed in the room with the spa, if they could possibly install a less noisy pump in the spa it would have been

this was an exceptional value for a nice, clean room and good breakfast selection.

pool not heated for this time of year

breakfast food could have been better

difficulty getting and out of parking to the airport

the location and they don t have shuttle .

loved that they had a shuttle to the airport

real breakfast

shuttle bus stop to early

noisy at pool area

didn't have breakfast

breakfast was good

staff was all great leslie and lupita at the front desk and the kitchen man were great food was delicious and

breakfast was good.