decent size room, ample seating, pleasant and helpful staff, laidback atmosphere, self-service laundry

the staff was amazing the rooms was great the pool area was clean and the pool felt amazing

in hotel bar and meal service was a plus (didn't use, but great to have)

internet was down in the entire hotel (not the wifi, but the internet connection)

elevators were kind of slow? and the parking situation at night was a little difficult

like the fact they had laundry facility

too nice of a hotel for each floor to have a shared microwave in the laundry room

great beds and pillows. we had a very nice dinner at the restaurant. guest laundry.

there is no where to get coins for the laundry

fee for wifi

we saved $ staying here for 2 weeks. free laundry, amazing breakfasts & dinner served 3 nites!

one of four washing machines was working in the laundry facility

also, free laundry which was really nice

did like how u are able to do ur laundry and the bed was very comfortable and i was able to cook my own

free laundry

laundry room closed no forward mentioning anywhere

i like the fact that has laundry facility

laundry available but took forever and was super expensive

the other room was located next to hotel staff laundry room and i could hear the sounds and vibrations of the

did not like the fact that the exercise room and the laundry facility were not available to be used

breakfast included was awesome especially traveling with kids

there were lots of kids staying and many were running around the halls until late.

was on the desk when we stepped in from the hotel across the parking lot which was where we had reservations

the kitchen

which felt nice, but the amenities of the hotel was not fulfilling for my family, especially my kids

pool closed

manager was accommodating to my needs , allowed me late check out

beautiful pet friendly hotel

having kids the pool was very nice to have

breakfast was ok, the location was safe and quiet

tissues in room, no laundry bag, no pen or paper to write on, no bottles of water to buy, no butter or cream

pancake machine was not working for breakfast, my room was by the laundry room so i heard knocking from the

the staff was very nice, the whole hotel was very clean, and the pool area is beautiful

the wifi was fast

my kids live local

hard as a brick and the pillows felt like you were sleeping on a bag of laundry

the laundry room conveniently located near my room

laundry did not accept coins and the app charged more than advised on the washer & dryer

laundry facilities were used and fine

staff, room, laundry.

elevator was broke alot also the laundry room but rather than that every thing was ok.

was no laundry detergent in the system

laundry and ice maker out of order

breakfast was ok.

good grab and go breakfast. very clean room and comfy bed

towels, the lady doing the rooms working by herself did not have any more towels i went to the laundry to get

not sufficient towels told laundry was closed but reserved for 3

the hallways were narrow and were carpeted but had heavy weird stench like you keep adding laundry detergent

the laundry not was working

to wait for extra pillows because everything was wet in laundry at 6pm

was dirty laundry in the hall in piles on the floor over night which is nasty

also i tried to do a load of laundry but the machine ate my 3$ & i inquired how to handle it at the front desk

had to go to the laundry room to get fresh towels

door didn t lock, the hallways smells like smoke (both kind), someone was sleeping in the laundry room

stayed here for about 2 weeks now rooms are clean, staff is laid back, pets are welcome and the regulars are

wasn t a fan of the decor in the hallway a little outdated or the laundry options only one machine for drying

i love that laundry and ice machines were on each floor but they were old and in need of replacement

the wifi was also very reliable

also, no parking at night what so ever

parking in free and convenient

no laundry bag, but i bring sanitizer and wipes everywhere, so i cleaned and asked housekeeping for a

really a big deal but i would bring my own laundry detergent in the future costly in the store area

laundry room was a nice suprised as we'd been travelling for over a week being able to wash and dry

selection for breakfast was excellent

breakfast and also the staff, great staff and facility and parking was great, i like love the fact that it is

i liked the location, having a full kitchen, a separate sitting area and laundry facilities.

laundry broken, weird

the room was clean included full kitchen.

room, convienient location, breakfast, dinner, and kitchen made it feel like home

pool was dirty, tile and bottom of pool needed cleaned

laundry room should have more machines

no hot tub pool small

very comfortable stay and rest breakfast selection

very friendly efficient staff, excellent coffee, very clean pool and room.

next night a huge party of kids and adults came in noisily at midnight

the location was convenient. it had ev chargers. beds were comfortable.

could hear our neighbors and kids most of the night talking in their rooms

avg cleanliness gym bike not working place is always packed with groups of minors roaming halls and leaving

the indoor pool and jacuzzi was great!

very clean love the inside pool even though i didn't use it wonderful stay.

we exchanged them but the state said the whole laundry room smelled like that and that they didn't know what

one floor had washer and dryer ,which my money gotten stuck and had to go to off site laundry mat

older so the facilities aren't super fancy, but they are clean and in working order, ex pool, & laundry room

very close to major highways and the casino.

closest hotel to casino

staff were very apologetic and helpful, and immediately cleaned our room while we were doing laundry downstairs

laundry facilities were perfect for my road tripping needs

coin laundry, but you have to figure out how to get the coins

dog area was nice, kids loved the pool

quiet.plenty of breakfast food

complaints but i would suggest a change machine & vending machine that holds laundry soap & fabric softener to

business center and laundry facilities were great

they have service to the casino but not an event that is across the street

breakfast was ok

i was at peace, and so were my kids

the only thing i didn't like was the location of the only laundry facility

advertise they have laundry facilities but the washers are both out of service and have been for a long time

very pet friendly, very clean , always great staff

the breakfast was great with a good variety and no powdered eggs

the pool was refreshing

we didn't need these items but there was no closet/safe, no coffee maker, no laundry bag, no hair dryer and i

were unfamiliar with their facility stated policies; no coins for laundry room machines, dirty room, limited

the laundry facilities smelled, but we didn't use them

workout and laundry facilities were available, though i didn't stay long enough to need them this time

there's an awesome laundry room that have really good washers and dryers

fitted sheet had stains on them that would have came out in the laundry because bleach is supposed to be used

friendly staff, clean facilities, public laundry room, the pool area.

guest laundry facilities were very dirty and old

breakfast was a little sparse.

the bar was shut down

staff, the room space, the free wifi, free breakfast

put a jamdicap ramp at the back of the property by the pool

the pool was cold

internet wifi was down

close to a big mall and a top golf

the laundry room does need some attention.

locks are very tight, gives feeling that it is not opening same for door lock for laundry bathroom pipe not able

laundry. lost money with inoperable coin machines. upgrade!

very clean and everyone was nice to me and my kids!!

and my daughter love the pool

their laundry room was close

from drug users in the laundry area and those on drugs sitting on stair wells all day

it claimed to have laundry facilities, there were none

laundry out of order

hotel is definitely dirty including rooms plus no laundry, ice machine and the pull is covered with dirt, the

one washer on a back patio does not a laundry make

i requested non smoking accommodations but the room had a slight smoky covered up smell.

great pool. friendly staff

staff, clean rooms, pool area was nice but pretty small, the parking lot was great, was able to get ahold of

wifi wasn't that good, i was put in the very end of the second building so i could not connect to

used the gym, the pool area

outside of the casino when waiting for taxis or your car, there is no chairs

had a non smoking room, but being so close to the casino, it still had a smoky smell

to the hotel is connected to the smoking area of the casino so not good for a pregnant lady with kids

loads of free parking and complimentary wifi

previous person complained about that also went to the front desk to ask for a couple of plastic laundry bags

the breakfast was ok

small pool, no kids entertainment.

comfortable beds, free parking , nice breakfast

best inside the same parking lot

on line says laundry facilities but there isn't any no hair dryer

in a very convenient spot to catch the city bus and not too far away the city and they do have a laundry room

there were no laundry amenities like advertised

close to casino

ideal considering the area but it was very convenient to attractions like ybor city, hard rock casino, the

in a very convenient spot to catch the city bus and not too far away the city and they do have a laundry room

there were no laundry amenities like advertised

on line says laundry facilities but there isn't any no hair dryer

ideal considering the area but it was very convenient to attractions like ybor city, hard rock casino, the

the pool was dirty

breakfast was minimal

there was no real breakfast available, but i grabbed a coffee

breakfast

the breakfast could have been a little bit more stuff.

breakfast and nothing nearby like restaurants or bars

used the laundry facilities and had to run the dryer through two cycles to almost dry my clothes

pool was dirty along with jacuzzi so you couldn t use any amenities

customer service was great. breakfast selection was great.

daughter only complaint was that she wanted to get into the pool at night but it was a little cooler out and

breakfast was great, nice staff clean rooms comfortable and beds, what more could we ask for!!

the wifi in the rooms is great. the laundry on site was very useful. very friendly

room was clean, but the ice machine and laundry room were not

the wifi in the rooms is great. the laundry on site was very useful. very friendly

the wifi was good (but very quick to drop you for inactivity

laundry use was great and cheap

only negative was that the laundry is not coin operated but requires an app that for some reason is not available

laundry facilities

the rooms were phenomenal. awesome set up. breakfast was great. 10 out of 10

short back road drive to casino

then wandering to the bar the bartender joe was really nice and attentive

the waiter and bar tender reuben was awesome

we loved everything. the pool was very clean.

i went into business parking lot instead and i had to ask a cop where to go

parking was easily accessible

no laundry

microwave, fridge, laundry room for guests, swimming pool area

laundry was not available, the room was dirty, there was no hair dryer, it was noisy at night!

could be laundry related

parking lot filled up fast

people all around the property, people gathered in the parking lot like they were doing laundry or something

the common area is covered in puke, and will never be cleaned, and the laundry room is filled with puke, old

yes, there are a few roaches in the rooms and no laundry facilities however, the have a swimming pool that

$25 per pet fee at a pet friendly hotel

the wifi kept messing up

elevators and guest laundry were not so tidy as l expected

wide room comfortable bed laundry 24/7 super appreciated

nice and gave us perfect tips for the cityud83dude00 amazing is the fitnessroom and the laundryud83dude07

sofas in breakfast area badly stained need good deep cleanse

breakfast was more than expected no complaints, definitely will stay again

laundry room is a shared wall

happened because i wouldn't let them in without having a card to get in as i was walking to do my laundry with

we went to the receiption and asked for help to exchange coins from note of $1 for laundry machine but staff

that it was very clean and laundry and gym were available and plenty of available parking.

laundry was only coin operated so i wasn t able to do laundry here!

laundry facilities on both levels

took maintenance to give me back my quarters and tell me that there was, in fact, another working laundry below

humid smelly rooms, we got stuff stealed from the laundry room

need more than one washer/dryer for personal laundry!

please, fix your laundry on the second floor

wifi was really good for browsing, emails, facebook etc

the assistance with the shuttle service.

shuttle wait was too long.

the pool area was nice with the hot tub

liked is that it was close to where we were going , close to restaurants and shopping sites, the parking is good

laundry area was packed

laundry was a plus, hopefully the vending is stocked or you have to wait 30 mins

i also liked the fact that there was a laundry room so i could travel back to my destination with clean clothes

i wish that the pool stayed open longer and that there was more than one laundry room

nice parking. room was nice. close to the interstate.

plastic laundry bag 4

the room was clean, and the laundry machines were well-maintained and convenient to use

a small getaway from the kids

breakfast was good and had a great variety

nice pool and jacuzzi, very clean. good size room. nice breakfast.

washing machine was broken throughout my entire stay(there was only 1 washer and 1 dryer in the laundry room)

no laundry bag

was not included, the pool need more maintenance and we have to pay for the parking

3rd floor had a huge crowd of kids, running around with shirts off , couldn't get off elevator

small pool

our room and the facility (including laundry area) were clean and they took necessary precautions because of

was on the 2nd floor, shortly after checking in it sounded as if someone was doing laundry

we loved our master suite with kitchen and pulled out sofa

hot breakfast had variety and the larger lobby is used as eating space

breakfast was very good

very good hot breakfast

room was clean, the bed was clean and comfortable, parking was free and ease of access in out of the property

kitchen stocked with everything you need

the room was fabulous, it was a studio lots of room with kitchen.

the staff and breakfast were excellent. the location was perfect for us to go to busch gardens.

enjoyed the convenience of the pool the gym laundry availability i also got hooked up with a really nice room

room layout, side entrances, pool, gym, laundry, breakfast offer, staff, office area for guests.

other than that breakfast was good

the hot breakfast was also good

the pool and spa was a big plus

room smelled like wet laundry, our sliding door had no lock or latch on it

down to the pool(which was not clean so did not go in it) was uninviting and worker in the laundry room was

dingy with low to poor lighting. expensive guest laundry.

when i was walking to my room by the pool i saw a rat running across to the laundry room area

people in the parking lot wandering around at night

we were looking to do a bit of laundry, but the dryer was broken - worry not, we were offered the opportunity

laundry machines require quarters but there is no change available at hotel.

guest laundry appreciated

to busch gardens; the shuttle to busch gardens, the spacious room, pet friendly and staff was wonderful

the breakfast was good and gym well equipped

look like laundry bags maybe 10 years old, and police kept coming next door , look like bunch of druggies

king rooms are very spacious and comfortable with great location to pool and laundry

has everything you need laundry ice close to restaurants excellent for good night sleep

room didn't have parking right in front - was difficult to get invalid and all paraphania unloaded into room

was dirty and smelled of smoke even though we did get no smoking room

laundry room door didn't need a key to enter, so very nervous for me sitting in there doing laundry

on the comforter and the front desk guy said we would have to wait until the morning when the laundry crew got

the laundry machine could be a little cleaner but that was not a minus at all.

asked for a quiet room, we were placed in a room above the laundry, the laundry fan was on late at night, it

mat was clumped with hair when we arrived, the printer was broken, we paid 7$ to do a load of laundry and the

no modern connections for usb charging and wifi was very limited.

due to covid restrictions there was no room service which was not made clear on their site as it played a part

perfect location and super friendly staff. the bar was a plus too!

it has a nice little pool too

the gym was opened 24hours

no luggage rack or laundry bag

small parking and expensive pet fee. sofa bed very uncomfortable.

delicious warm breakfast attentive housekeepers and they are pet friendly

wifi tablet never connected to internet

the shuttle to the park was great, charles the driver was very kind and helpful

fitness room was great, and the laundry room was as well

new brand, professional staff, good breakfast, laundry area, swimming pool beautiful , good breakfast

wifi didn t work and staff members simply said they were aware

nice room with a full-size kitchen

outdoor pool water was ice cold on an 85 degree day

loved everything but wish it had a gym

amazing staff, beautiful room, awesome pool, fantastic onsite restaurant

didn t like that they have a mini bar and a snack bar in the room

we are excited to come back and enjoy the pool, as well as their restaurant and cafe

room service didn t have anything veg

laundry is a problem

was exceptionally clean and the breakfast was tasty

it's pet-friendly and is close to my son

the pool is small but perfect for a quick dip after busch gardens

clean and comfortable and bar open late.

i was never able to do my laundry as they were in constant use for the 2 evenings i was there

laundry facility and vending machines were good to have

and laundry is up on the third floor

friendly staff, clean and affordable rooms, pet friendly, location

parking only because it waa crowded

had to wait for laundry to be done before we received and additional towels had to pay for self

also our kids slept in the front room (fold-out couch) but we had to run the fan all night b/c there was so

was clean and everyone was very helpful. lady that did omelettes for breakfast was very nice

rooms were nice and room service was good

i loved that they give you 4 free drink tickets for the hotel bar upon check-in and the breakfast in the morning

price of laundry

laundry if needed and was by card which most are still coins

good parking and laundry facilities

internet, poor cleaning and many excuses to do housekeeping laundry facilities poorly maintained, some of them

laundry washer issues. only one of them was working.

we were able to use the laundry services

the laundry service was poor

there is a guest laundry on the floor

location, free shuttle service within 2 mile radius, great pancakes, laundry services available, and a workout

the guest laundry was not working

did not like that there was not complimentary breakfast as stated, the laundry was closed, no one came to out

when we arrived, the room was very dirty and the laundry didn t work

the staff was very courteous and efficient. laundry room was clean as well as the gym room.

laundry facilities

front desk told us that they didn t have extra towels or blankets because the laundry wasn t done

breakfast could have much more choises ( different as hyatt i have ever stayed) - laundry, dryer& detergent cost

he put us on the 1st floor ( i had requested upper) and right across from the guest laundry area

s literally a ghetto, bathroom aren t clean, mine was smelled like cigarettes, i do believe the laundry room

the shuttle to busch gardens and adventure island was a major plus

sports bar within walking distance

very embarrassing when my wife called and cannot pay for my kids food

breakfast was varied

the gym is very nice

pool, the staff, the room and the location were all stellar

very appropriate dress wear specially when kids around

loved having access to the pool and gym (and laundry) without going all the way to the lower ground floor

the total environment from the staff to the laundry to the pool was excellent

the gym and laundry services were closed at the time.

wifi air conditioning comfort of bed fridge/microwave/cutlery shuttle to cruise

size of the room good breakfast great staff location nice pool

there were no vending machines. yes there s room service but i wanted a coke.

to the point where all me and my wife did was stay in our room and order room service

eventually turned out to be a false alarm, leaving the kids hysteric, s compensation was not even suggested

quiet room and were 2 doors from the elevator and could hear the street noise and noise from the pool area above

ryan, a bartender at azure, always is so kind and professional

room service was exceptional

wonderful views! great pool and friendly staff!

although, we were only there for one night we had room service delivered and the food was very good

best french toast and cheeseburger through room service ever cheers to the chef

location was perfect for this trip. pool was lovely. drinks were great.

leave dogs alone for even 20 minutes (which i did to go downstairs to do laundry in the early evening and wasn

there s an excellent laundry room with washers/dryers

really appreciate the free laundry availability but the room could have been cleaner and the vending machine

and my laundry was lost before checkout

disappointed had to pay for wifi so didn't use it

it was just faster for me to turn my wifi off and use my data

the swimming pool and the king bed

room service did not clean our room the next day

had small ants ud83dudc1c all over our beds kitchen living room

room was not ready at check in time. expensive parking. no free wifi.

the pool and fitness center locations should be in the elevators.

breakfast could of been better maybe serve waffles and turkey bacon not just pork bacon and the

even the gym looked so great, i almost wanted to put on some sneakers just because

location of pool received no sun ud83dude0e

the kitchen was supplied with all that we needed

in the laundry room on the 4th floor it says that funds can be purchased at the front desk which is not

laundry only on 4th floor

breakfast was much better than any other basic hotel breakfast

very clean and modern facilities - including a state of the art gym with peloton bikes

beautiful place, comfortable, pet friendly

room service needs to be improved replacing coffee tea etc also our room wasn t cleaned one of

the staff at the bar and the gentleman who checked me in.

all the extra fees when ordering room service. a $40 meal turned into a $65 meal

i had to pay to use the wifi.

the pool was a little small..

very nice hotel. rooms are big. it s clean. good pool

the bar was well stocked and stayed open late

shady pool

nice bar and restaurant inside the hotel

and efficient staff, reasonable prices in bar restaurant, good location and comfortable room

the rooms have a kitchenette and kitchen utensils are available at the front desk

expected cookware, dining utensils etc as there is a full kitchen

i liked the fact that the manager daphne was able to do an early check in due to conflicting times we were

didn't use the kitchenette but will next stay

pet friendly which is huge to me

do not have any laundry facilities there on site and the computer office was right there in the main lobby open

i brought the kids there to relax before the baby got here but we was very unsatisfied

pool hours

the pool and the outside view

had no clue they served breakfast

nice self-serve mini-mart, bar and breakfast buffet in the lobby

good breakfast, friendly staff, clean room. i would surely return.

a hot breakfast, less gratuity charges, room was fine went left, we are not a messy family.

breakfast offered a good variety, including vegan-friendly options such as oat milk

big, clean, comfortable room. great pool area. friendly staff.

no i m house laundry, only a self service machine that needs 8 quarters, nowhere in the hotel had quarters

huge container of laundry left in middle of hallway, which is a fire hazard and eyesore

laundry bag it was used before and in bad shape

the view at night was very nice and the pool area with drink and food specials was good too.

wifi never worked

our fireplace was broken in need of repair ( we didn t need to use it but the looks of it would have

was an excellent place to stay at, close to everything nice pool area also sitting area was very

of wifi option is bit confusing between the free one and the paid one

the breakfast buffet was awesome

yum and a kids treasure chest of goodies

the pool was too cold to go in and even too cold to sit at because it doesn t get much sun

no complimentary breakfast, and wifi for bonvoy members only.

wifi didn t work

was the week of the bar exam, so they gouged us with high prices, mandatory valet at an additional 20/day plus

the staff were all extremely friendly, the hotel bar was very relaxing & the bartender was very helpful with

that the outdoor shower at the pool didn't workn

it really wasn t bad, i just felt as if my kids were probably getting on everybody s nerves at the pool

great location and nice gym; staff was great

and the bar staff was exceptional

location was great. staff was friendly. and love that it was pet friendly.

but they cleaned up the guest laundry space so that was an improvement

the laundry facilities were free, and there were 5-6 washing machines and tumble dryers, which were

very impressed on the guest laundry and no charge was a wonderful gift to the guest

complimentary laundry was such a welcomed amenity

there s a gym & good laundry facilities

kind and aware of my petition to have a private non noise room out of elevator, ice machines or laundry noises

laundry room only had 1 washer working

the room was very spacious, loved having the kitchenette

pet fee was high

the pool was really cold, a pool heater would be great but the staff was amazing!

didnt like the fact that the lady at the front desk would not give us change to do our laundry

pool was filled with bugs but staff assisted us with this matter right away.

pool area to small

it was super clean. great breakfast. welcoming staff.

parking was very limited, especially when trucks with trailers take up multiple spots

the hotel bar was also very pretty

thursday night we came back from dinner around 9:30 to have a drink and the bar was closed early

our room was near the bar and we could hear everything

there was an issue as the kitchen staff didn't arrive at the expected time but the staff dealt with us admirably

were a lot of bar items and the refrigerator didn't really have any space so i had to move things just to fit

rooms, lobby, lounge, laundry room and grounds are clean

they even had a guest laundry

center, laundry room, lil store located near front desk, super friendly staff, nice and clean

good location and parking

the gym was not open.

laundry facilities made it really convenient

we had to ask the maid in the hallway for towels, and to place our old towels in her laundry bin, we were asked

pool maintenance could have been better. always had clean towels for the pool area though.

the please was extremely clean including the gym and the swimming pool area

bed was super comfortable and we actually have enough space for 2 adults and 3 kids