laundry facilities were not good

neighbors decided my parking space was better for them, not leaving me a great place to park.

breakfast could have been better.

i like a hot breakfast

breakfast was pick over by 0730 and not replaced

bed was hard. wifi only worked for 20 mins at time. oj was not real oj and room temp.

we didn t try the breakfast since mcdonald s is within walking distance, but overall, everything inside

parking

location- easy parking clean pool staff was nice

were power washing the parking lot and water got into the rooms

the dryer in the guest laundry did not work

feel that breakfast could have been more than just toast and cereal

would have liked the waffle breakfast. would like coffee in room.

breakfast was very minimal, but much appreciated

no breakfast or coffee. brought my own coffee pot

the stairwells looked like they need or are getting carpet replaced

friendly staff,amenities were very great. fitness center and pool was nice.

the pool is not a heated one

room was very clean, the beds were comfortable and they had a hot breakfast which was good

the parking was a problem, we had to park off the property in an adjacent business.

breakfast was fairly basic but there were options enough for everyone

was very well lit in the parking lot

the location was good. parking was ample. desk personnel were very pleasant and helpful.

the pool was inside but not heated.

nice room, good breakfast food choices

access to laundry facility and low fee, and an on-site pool

laundry facility where the ice machine was kept was unbearably hot, and because of covid the pool

been cheaper for the time we spent there, also the time we could go in the swimming pool and the breakfast was

should ve been moved to a smoking room and my tv never worked and they did not fix it during my stay

i had to ask for an ashtray and it was a smoking room,only one small pillow on the bed

breakfast was fine

breakfast was nice, but pancake machine didn't work.

clean! nice staff! good food for breakfast!

the lack of hot breakfast

breakfast was very basic

everything was great and we loved the pool

miss the real breakfast

outdoor swimming pool

i like the convenience of having a kitchenette but don't want to go and buy a bunch of groceries for a two

so comfortable, with loads of storage, work space, lighting, electric outlets, and well-stocked kitchen with

friendly staff. easy checkin. very comfy and quiet! breakfast was good!

breakfast choices

friendly staff throughout. very comfortable and clean room. nice breakfast.

facility was good the pool was awesome and the breakfast was really good

we were also so thankful for the healthy balanced breakfast the next morning as that was the only meal we were

although i returned to the laundry room at exact time of my completed drying

we also liked that the laundry facilities were free and very well maintained

bonus they have a laundry room that you can use that s free

laundry services and the property itself had a great layout for its location

was under renovation. no access to gym or laundry

guest laundry on my floor

was down but was fixed during our stay and no guest laundry, however, they do offer to wash your laundry for

ac didn’t work very well, however by the time we figured out the room wasn’t cooling off with kids it would

gym was a joke and machines didn t even work well or at all

bed and big clean room but gym is very small, had broken workout equipment and water fountain that shot water

stay, helpful staff - great laundry facility and breakfast

everything was very clean (room, common areas, pool/patio and laundry room), breakfast each morning, dinner 3

the laundry room was a great idea

bed was great, a/c worked well, breakfast was good

the breakfast was very tasty and there was a nice variety

i had to stay up late and do laundry myself

new rooms, good location (for me) and gym and laundry facilities.

the apartment kitchen

breakfast was good could have more choices.

breakfast, and especially the coffee, was a little poor.

my room was right next to a the laundry room so i was awaken by the staff at 7am

i feel the breakfast could have been better.

friendly staff, clean rooms & a good breakfast

bigger breakfast selection

close to the lake. had a nice pool if you didn t want to swim there n the lake.

breakfast, cleaning

pool area wasn t the cleanest, but not horrible.

parking was great

lots of accessible parking

i like the breakfast option of a

i have no complaints about anything except for i wish y'all had guest access to mobile chairs golf carts something

lazy river, splash pad for infants, splash pad for bigger kids, adult pool, swim up bar, pool with two slides

the parking was not good in front of the golf course cottages

the water park was amazing. being right on the lake was incredible.

the kids had a blast in the pool and waterslide will do again

there was a problem with the breakfast not being served at 6. also no wifi.

outdoor pool, and indoor fitness area

the breakfast was delicious. attentive staff in breakfast area. huge dining area.

not a wide variety of breakfast

the breakfast was food. that is about all i can say about it.

no detergent available in laundry room. not enough coffee pods for coffee maker.

that not good for the hotel makes it look not safe spacially for kids

breakfast was very light , only a few muffins, danishes, and bowls of cereal.

1st room was located 12ft from parking lot and exit door to outside

the breakfast menu

s a pet friendly property

room service was always delivered quickly. pet-friendly.

breakfast was outstanding

location breakfast pool

thought that the pet fee was pretty high especially since our dogs aren't dirty or messy to begin with

room service was professional and on time

thoroughly enjoyed the resort's amenities, but unfortunately, the room service food fell short of expectations

the best i've ever had at a resort and the property is beautiful, the kids absolutely enjoyed the pool

with the valet when we arrived and the gentleman that was our waiter at the restaurant near the golf and tennis

room service was to pricy for what it was tv in room had a white spot in middle of screen

as needed and i never had to change room and the breakfast was wonderful and they have on site laundry

one laundry room with one washer/drier for the whole hotel is not enough, especially when you arrive

in our room we had a sofa bed. the kids complained and wish it could of been more confortable.

i used their gym-not huge but had ellipticals and treadmills and maybe 1 stationary bike

pet fee of $75

laundry facilities are fantastic on property

main concern was perfumed laundry products, i can't sleep on sheets with it

additionally, part of our family came late and there was only one open parking spot and kids were standing in

the wall a/c unit was not working in the kitchenette area

the breakfast was delicious

towels were stiff/scratchy. no laundry bags available.

super clean; wide area for parking.

needs more handicap parking

breakfast area could be bigger

the hotel itself experienced power outage, no water, and limited breakfast items

the breakfast wasn't that good. ended up getting breakfast elsewhere.

i did not eat breakfast

the breakfast was delicious and there was a large variety

breakfast it could be better and could have cleaned the bathroom floor it had hair every where

you had to go outside to the lobby for breakfast.

the food(room service) could have taste a lil better for the price of it.

the outside pool

pool and location

limited room service hourd

we had 2 rooms and we got late check out in one of them

felt the rooms were quite dark and could use more light - particularly in the kitchen/living room

breakfast was excellent

and the breakfast was delicious

the room was clean and breakfast was impressive

clean, spectacular front desk employees, heated pool, breakfast, water pressure in the shower was great, hand

wasn't ready when we arrived, staff at check in was disorganized, housekeeping had dirty laundry all over

thing was no umbrellas or shade at the pool

th

the elliptical in they gym kept re-setting

the 'restaurant' was a bar that took orders for things that were too expensive and very limited

kitchem in the room and laundry mat included.

free laundry the dog area for the pictures to potty

meaning back parking door, and laundry/gym doors work occasionally; and thus has been a reoccurring problem

no laundry, pantry wasnt available

free laundry and coffee

the gym

pad in the back was awesome for the kids and location is very convenient

the staff was so awesome and allowed us a late check out so that the kids could play at the pool

excellent facility, good breakfast, fantastic shower.

this place is one of the best places to stay at. staff is great breakfast is great.

i have to ask for room service and that the laundry equipment are not digital, like where am i going to get

the only thing i didn't like is the pool was closed along with the gym. there was no breakfast.

free parking and wifi

the morning breakfast was excellent

hotel, very clean, easy access to shopping, breakfast spread was plentiful and most important pet friendly

was told pool closes at 10:30

parking.....there wasn't enough room in the parking lot to park after hours

will go to an actual pet friendly hotel next time

the pool hours were great, so we had time to enjoy those amenities in our schedule.

tv screen was blue. wifi kept disconnecting. weak signal.

the parking lot.

was no breakfast due to covid , and the sign directing me to the facility was buried in weeds

advertised breakfast but reality was not great coffee and twinkies

not sure, maybe compensation for no breakfast.

tv required setups by front office, breakfast was very meager even by motel standards

close to the waterway, close to coffee shop and restaurants, hotel had a pool and laundry room, 3rd floor had

totally messed up our room service for breakfast

room service because of covid

room service was a big disappointment

the room service was excellent

the motel allowed us to have a short late check out which was greatly appreciated

the wifi was excellent, no outages and very fast

well lit parking

floor very conveint, pool was well maintained

the breakfast really good

our room was next to maybe a laundry room but it was tolerable.

ordered room service one night

big clean stylish room, great infinity pool, perfect walking location and the best staff

location, very clean facility the pool and gym are very clean

the location, activities, staff, property, pool, gym, spa, restaurants, live outdoor concert, and my room with

i like the convenience of a laundry room on the property

hall and room had a strong pet urine smell

the wifi was also very good and there was even a office desk available to be used

soft mattress and pillows,friendly smiled from desk lady and maintenance guys, awesome patio and pool, lots of

and guest smoking at main entry

the spaciousness of our suite was in credible! we also enjoyed the breakfast.

kids were running upstairs all hours of the night and there were no cleaning staff

the breakfast was very good

rooms are very comfortable and loved having the small kitchen for convenience

rooms where very clean and had pool area all too ourselves

room must have been by the laundry room because we heard a door shut every 30 minutes during the night

swimming pool out of order, some machines in gym not working either

late night snacks and bar we re understaffed

the hotel has no breakfast, and there is a bar where they serve something to eat for breakfast, but it is very

everything. location, the staff, the room, the pool.

nice hotel, great gym, pool, laundry, parking

1 elevator was working, i tried to do some laundry 1 washer out of order i couldn't get laundry completed with

i booked this stay to have a weekend getaway with my kids so they could swim

breakfast was delicious, hot tub and pool area were very nice

excellent breakfast, friendly staff, clean facilities. great pool for kids

location, friendly front desk staff, safety, guest laundry

i m not sure but there was not info about a fitness facility and laundry services

laundry machines weren't working when i was there, so be sure and ask if that's important to you

guy upfront was unpleasant and a lot hispanic construction workers pulled a bbq pit in the parking lot and had

hotel was very clean and the parking lot was well lit

pool , great breakfast included, laundry facilities

staff were super nice and informative. loved the laundry facility available.

wish breakfast had more options but considering the pandemic i get it

the pool wasn t usable and the internet kept going out

friendliness of staff and great breakfast!

there are laundry facilities, but the washer and dryer are a bit old and take quite a bit of time to clean

and laundry machines

the gym facility is very basic

bad pool

there is a hot tub in pool and a decent-sized gym

the laundry is real expensive $4per washer load and $3per dryer load.

no laundry room

large rooms, free wifi, close to the high way, only interesting for business

staff was very friendly and helpful it was clean had a nice pool and gym would come back again

parking not made for big truck

i was put in one room that the toilet didn't flush and every time i've tried to use the guest laundry, i was

room smell like wet laundry, ask to change rooms

limited laundry facility on site

the next morning when i planned on sleeping in that our door was right across the hall from the laundry room

it s was clean, smelled good everywhere, nice breakfast options and friendly staff.

we took our towels to the laundry room and the hotel staff exchanged them there for us

parking was limited to cars only. we had a small trailer. luckily we were able to park sideways.

the breakfast could be improved.

no parking for me

parking lot was clean and did not look scary lol the room was clean

issues with laundry machine, pool didn't open at time posted on sign. no coffee pot in room

laundry and drink and snack machine had to go to office every single day i stayed there cause room

nothing but vending and laundry

only 1 washer and 1 dryer worked so it took 2 hours to do 2 loads of laundry

to many pet people trying sell drugs at motel.staff rude.

close to restaurant with additional pool and eating lake side

pool is closed on monday

to keep entering wifi password

gave me a huge hassle about a parking sticker because we drove 3 vehicles

the pool was only open 1 day and closed the other day

construction and trash around the ground. no laundry or vending facilities.

not enough parking.

there was people working on vehicles in the parking spots in front of my room, i had to park in back walk around

charged pet fee for service dog

the second room they moved us to somebody had been smoking in there

well lit parking lot, staff on site 24/7

no wifi! they will tell you it s something wrong with your phone. good thing i had 5g.

no pool ,

easy parking

parking lot was brightly lit and parking was no issue but everything else was bad

no laundry detergent available

everything that this placed offered i discovered days later like an elevator, laundry room & no housekeeping

dryer s are not all working there s no signs stating what s not working i have to rewash my laundry cause

and they don t clean rooms unless you re there for 7 days and you have to bring down your own laundry

had a kitchen and laundry room

laundry room was good for the price

breakfast in the morning

clean hotel, good staff and free use of gym

gym closed due to a leak from the 2nd floor which i was told did not have anyone staying on it

i heated the trail at at the gym , why don't you have lighters weights for women

no laundry facilities

friendly and helpful staff. clean and comfortable room, good breakfast

gym could have been better

breakfast was gone by 9:30, no coffee.

have is so big that we have some of her teammates sleep with us and let them just enjoy being kids

the only complaint i have is that the dryer in laundry was out of service.

no pool, wi-fi didn t work, laundry room didn t work the whole place reeked of marijuana the night clerk

i was very anxious walking alone from my car to the door in the back parking lot

no elevator to go upstairs no wifi + tv went out price is not worth the stay, go somewhere else

location had a lot of homeless people in the parking lot, one asking us for money for a room

great breakfast and really friendly

the pool burned my eyes and my kids eyes so bad it started burning my skin

some other perks are the free parking and it s quite close to iah

swimming pool wasn t clean as well

pool looked bigger online in the pics

would like to see a laundry facility and breakfast

dirty furniture, poor quality mattress, no conditioner, no breakfast or phones, smoking just outside my door

friendly staff, clean/cold rooms, breakfast is on point, can t beat the location, pool is clean and clear

we booked and paid for a room with a kitchenette but they put us in one without and didn t let us know

the breakfast was on point & enjoyed the stay

they have a laundry room you can use. you pay, but the convenience was worth the charge.

however, the breakfast looked good and fresh

wanted to go swimming but the pool isn t heated

could use some shade trees in the front & next to the parking lot.

facility with basically a full apartment type kitchen

the laundry room was out of order

family and i enjoyed the stay, everyone was very nice and had great customer service, breakfast was outstanding

bar was above what we normally see

breakfast bar was above what we normally see

staff was very nice, the place was clean, the room was very nice, the place was quite, and the breakfast was

room was next to the laundry room

the rooms,beds were really soft and comfortable;also clean and the kids enjoyed the pool.

there was some little kids above me and they kept running across the floor

had sheriff patrolling the parking lot, which gave us some peace of mind

the pool area was very little

just one of the things she did was the guest laundry facility was out of order and she had her laundry personnel

good location. easy access. large room. parking on-site.

really good breakfast and great location

everything was great! great breakfast, nice pool, ice machines on every floor, nice rooms!

swimming pool is outside

guest laundry (coins)

wifi never worked. but i didn't inquire at the front desk.

wife was irritated and kids were upset and none of us had the rest we expected to have after a long drainful

breakfast not included in the booking and not included in this price.

was quiet and relaxing the pool was great

and there are several little spots to hang at downstairs like the bar area, fire pit, pool, and the booths

the pool was nice, we had it to ourselves

the front desk staff was friendly and the bar staff made sure i had a great meal

room , comfy bed, great desk chair, relaxing pool and fresh flowers in the lobby

starbucks cafe and a swimming pool

extra pillows not available. laundry room wasn't open.

breakfast yay

website showed that it would have a full kitchen and the pictures displayed full kitchen

wish they provided better breakfast like eggo waffles and jimmy dean pan sausage toast etc

main thing breakfast.pay good money to stay in hotel.

was very disappointed with the breakfast

the breakfast was nice, included fresh berries & grapes as well as hot & continental items

kitchen was dirty. stove was broken. toilet ran constantly. pipes in the walls were very noisy .

breakfast was excellent. the oats and quiche were very nice. everything was very good

the pool could have been more impressive but, it was still fun for my kid.

smelled like spoiled, sour laundry

breakfast selection was great. pool, laundry, dining and grilling area was very nice.

enough parking when the truck shows are in town

breakfast is good. nice large rooms. good location. i would stay here again.

the room was huge, clean, comfortable beds, safe, plenty of parking, the pool was really nice with fresh towels

friendly staff, clean room and areas, guest laundry facility, noise level.

breakfast staff and options were great!

rooms, amazing staff & great breakfast

the breakfast was delicious as well

breakfast and early check in

parking was not convenient

was treated well by staff loved my room great outside sitting area along with fitness room

the pool was also dirty

the lights were not on over the pool at night, other than that great hotel

have breakfast and open the bar as you advertise

apparently the front desk clerk was in the kitchen preparing a pizza, unknown if it was for him or a guest

great pool, very clean and was open til a late night hour

decor, parking is conveniently arranged by the entrance

only concern was that the pool was not clean; there was a ball of hair at the bottom of the pool,dead bugs and

they didnt have a save box and even though we had a smart tv in our room it wasnt wifi connected

clean lady didn't put the paper sheet for laundry in the room, had to remind her and she forgot the very next

kids were knocking on doors and running away

the peloton bikes at the gym

hotel is located in an amazing neighborhood, with a beautiful pool and stunning views that made the stay even

food that i ordered from room service arrived cold and was not as good as i expected for the price

the complimentary breakfast and the cocktail hour (m-th)

gated entrance well lighted parking area

there is a basketball court and pool, which my kids loved

loved my overnight stay! great happy hour! great breakfast! clean room, hot showers!

the hot breakfast was delicious

breakfast ok. good wifi.

of construction trucks take up most of the regular parking spaces

could use more handicapped parking

parking was very sketchy and there were people roaming around every time i had to go out there

free wi-fi, breakfast, swimming pool, parking

was close to the laundry area and it was noisy, a/c wasn t cold enough, partially dressed vagrant hanging

liked the price, the staff, the area, that it had laundry (washer and dryer) and that it was clean

to be honest not much- maybe the fact it had wifi.

great location. good restaurants nearby. easy access and parking for my semi

the gym was only 3 pieces of equipment that didn t work very well

nice pool, gym, and laundry room

it would have been nice to have a bag to put dirty laundry in

no water provided in the room, and no laundry service

nice pool, gym, and laundry room

the free breakfast tops it all off

more towels for pool

parking lot was a little hard to navigate

parking a challenge

breakfast was a hit

the breakfast was well-stocked and very good

laundry room was old and dirty

laundry facilities and unlimited hot water

parking could be assigned to be closer to rooms.

paid for breakfast, but did not eat there

everything! price, location, very clean rooms, spacious kitchen

i also liked the fact that i was right next to the laundry area, ice machine, etc

it s just a little hard to find a parking spot due to some people parking bad

i also really appreciated how well lit the parking lot is and also how a lot of stores and food places were

parking

very poor wifi, low water pressure but at least water was hot.

hotels decor, they offer a clean pool, workout area, bar and dining and 24 hour access to both a laundry and

staff was super friendly, the room felt like it was cleaned properly, my kids absolutely loved their stay

only very basic kitchen facilities and we don t like shower curtains.

to the great and friendly bar tender, the ladies in charge of the breakfast were very nice and helpful

wifi printer

for them after the hurricane caused power outages but we had a week's worth of laundry to do and after washing

has guest laundry and dryer at $1

went to the front office and the staff were very kind and gave me some straight from the laundry

great laundry room. very clean room. the table and chair set in room was a nice addition

the apartment 201 was the laundryroom

we asked the front desk for more towels and an extra laundry bag she told us that s not a me thing you need

the pool area

was clean and relaxing, close to iah, great room service and nice big rooms and bathrooms

pool, bathroom, shower nice and clean

easy parking and spacious spots

it was very convenient to use the on-site laundry

laundry/washer no vending no 24 hour front desk no lobby no free breakfast will not honor any valid

parking area is small

the breakfast was great too

love the a-1 staff!!!!! great breakfast as well....

had to pay extra for the breakfast which was okay but the breakfast was equal to most of the free breakfasts at

i didn t get breakfast because the time is wrong on the menu

the location was convenient, and the pool was a plus for my son.

comfortable. great bed and sheets. real eggs, biscuits and gravy for breakfast

room and breakfast was great. the staff was pleasant and friendly. we will.stay again.

best laundry room!

bedding and pillows need to be thoroughly cleaned with hot water, laundry detergent, and bleach

this time i also used the laundry facilities

i asked if i could wash them and she said we could, but i needed to buy my own laundry detergent

nothing that i didn't like! other than kids running up and down the halls or above our room.

clean bar food

enjoyed the gym facilities, room was very nice, i wasn't feeling well in the middle of the night and went down

no pool, shower no pressure

they waited days to tell us the pool was our for maintenance first two days they just keep saying its getting

hotel advertised a pool online, but the pool was filled in when we got there

wifi was free but slow and often stopped working

on the couch and cigarette burn holes in the bed spread, even though it was supposed to be a non smoking room

location and smoking rooms

a biggie for us the wifi is extremely slow and weak

room smelled like weed even though it said it was a non smoking room, the sheets weren t fully clean

wish they had a laundry facility

poor wifi

have breakfast (something we were looking for to help during such a difficult time to ensure our kids had a good

great price location and pet friendly

thirdly my biggest pet peeve of all was the door

honestly, it was the gym next to the room

the parking lot felt tight for a top hotel chain

water was not available one day dew to a car hitting a pipe in parking lot

wifi reception was poor

breakfast could use more attention

laundry machines were clean

both ice & laundry service

parking lot does get full at night but very accommodating.

there was no breakfast because of covid not enough towels. not enough parking

really liked the kitchenett