heated pool with provided towels was just perfect

room service was always delivered quickly. pet-friendly.

premium fee to use wifi if not an honors member

location and rooms were nice! the 2 free beverages and breakfast buffet was delicious!

when the show started we couldnt see anything at all so we pulled our kids out of the pool and watched from

as needed and i never had to change room and the breakfast was wonderful and they have on site laundry

one laundry room with one washer/drier for the whole hotel is not enough, especially when you arrive

our kids loved playing in the

pool was nice and easy to access. bigger pool towels would have been better.

perfecto location, great breakfast, super clean and amazing staff... the perfect stay!

wasn't ready when we arrived, staff at check in was disorganized, housekeeping had dirty laundry all over

the pool was refreshing. the breakfast was delicious and fresh. nice and friendly staff.

room was great and we loved the breakfast buffet

kids running up and down the halls

thing was no umbrellas or shade at the pool

the room was better clean and modern. it has a small kitchen which was perfect for my snacks.

great location for attending a concert - within walking distance. breakfast was really nice.

24 hr pool

we did not experience any of the extra amenities at this hotel such as breakfast, the pool, or the gym, but we

clean, spectacular front desk employees, heated pool, breakfast, water pressure in the shower was great, hand

the hotel itself is elegant, staff are friendly & welcoming, & the bar is fabulous

the location and our room was a suite with a separate seating area that overlooked the pool on the 4th floor

limited room service hourd

breakfast was amazing

live music outside of jasper s bar patio as well as tommy bahama s will definitely be back

liked that they were still offering pool and gym services by appointment

loved the room the pool as well really enjoyed my stay best breakfast iv had at a hotel in a while

kids were running upstairs all hours of the night and there were no cleaning staff

indoor pool and spa was great

rooms where very clean and had pool area all too ourselves

room must have been by the laundry room because we heard a door shut every 30 minutes during the night

full bar and excellent food

picture of the swimming piol online made the pool seem much bigger than it actually was

room, very comfortable, nice pool and gym, the bistrot was nice and had all i needed, the plus is the lovely

late night snacks and bar we re understaffed

close to the waterway, close to coffee shop and restaurants, hotel had a pool and laundry room, 3rd floor had

room service stops at 11pm. most local food delivery stops at 11pm as well.

they have great gym and comfy rooms, stuff are super nice and helpful!

room service breakfast was good

room service was a big disappointment

full hot cooked breakfast. easy to operate laundry room.

the laundry machine also out of order

there was the ability to do laundry but i wasn t told about it until i was checking out

elevator didn t work, laundry for guests out of order

subsequently i did feel inclined to do my laundry immediately upon returning home just in case

nice hotel, great gym, pool, laundry, parking

1 elevator was working, i tried to do some laundry 1 washer out of order i couldn't get laundry completed with

the room was great and a nice little gym

breakfast was good just did not want to eat the same thing for two days straight

the pool area is nice as well

our room was next to maybe a laundry room but it was tolerable.

late night room service was fast

bar closes to early would rather have had a night cap and a little something to eat at the hotel

we loved the pool, our room was lovely, super comfy bed, luxurious bathroom, and awesome nightclub

beds were wonderful location awesome we want to come back in summertime to use pool

laundry machines weren't working when i was there, so be sure and ask if that's important to you

i m not sure but there was not info about a fitness facility and laundry services

location, friendly front desk staff, safety, guest laundry

guy upfront was unpleasant and a lot hispanic construction workers pulled a bbq pit in the parking lot and had

, check in staff very helpful (stayed on the phone with us until we pulled into the parking lot

completely out and was given a blanket that was not folded it made me think it was off the dirty laundry

laundry room out of order

laundry room for guests wasn't accessible

laundry facility

the laundry room isn t open

i like the convenience of a laundry room on the property

the suites were able to accommodate my family. the hotel is pet friendly.

pool was super clean

the gym is small, but has all the basics you need

it was terrible to bring my kids there

gym is well stocked with the right equipment , laundry roomand ice machines on each floor was a great bonus too

everything was very clean, including the laundry facility and machines.

the pool was perfect for my small children

kitchen area is nice for longer stays

if you hit the gym, or you are thirsty in the middle of the night, you should buy your own water bottles, as

so the fact that our room was by the ac equipment located outside and next to the service/ laundry room, made

staff, location is really good, great happy hour at the bar, shuttle to the woodlands pavilion was awesome, very

we went to the front desk to connect to the wifi and we still could not make calls on the wifi

also the pool and gym are nice

they also provide zero kitchen supplies, just some flimsy, tiny plastic cups

the pool table/lounge area on the ground floor were nice

the pet cleaning fee was $100 which is really high in my opinion for one

they had big screen tv and a bar so it was amazing to watch the men s final four games

my daughter loves the pool

is always seemingly a big group of kids when i stay here

front desk usually has rolls of quarters available to buy, to feed the laundry machines (an excellent resource

like that both the bar and the kitchen are open

plenty parking

there was about 10 kids running the halls knocking on doors kept us awake for hours

good location, modern looking, good gym.

the worst part is elevator shake that scare my kids the most

breakfast needs improvement

you have to pull in a restaurant parking lot to get there

the entrance and parking

wifi was good. ac worked good.

laundry facility was not working properly

the bed, breakfast, location

wish the pool area had lights. that's it.

clean room with full kitchen. nice workers. check out is at 12:00 pm which is great!

really clean rooms, have small kitchenettes.

due to hurricane there was no breakfast.

marquilla in the kitchen was so kind and nice to my children

pool was ok but at parking lot and bed was uncomfortable

free parking

bar open at night

insufficient laundry equipment

mobile check in was nice. early check in was better.

pool and hot tub was clean and just the right spot for shade around mid day ud83dudc4c .

the parking is all sort of far from the doors/elevators

it was very clean and served hot breakfast still

no laundry, pantry wasnt available

liked that all access to the building, room, & laundry/gym was key activated

kitchem in the room and laundry mat included.

meaning back parking door, and laundry/gym doors work occasionally; and thus has been a reoccurring problem

free laundry the dog area for the pictures to potty

bathtub drain was broken, and when room service came, they had to return as they didn't have a pen

the pool area is excellent for kids and they have a great wait staff for the adults.

wifi difficult to get on to

previous visits, there have been more activities for kids by the poolside

the pool, the lazy river and the hot tub, amazing

i have to ask for room service and that the laundry equipment are not digital, like where am i going to get

i have to ask for room service and that the laundry equipment are not digital, like where am i going to get

wanted to get a king suite with a sofa bed but the site would not let me because i had 2 adults/2 kids

hotel was very clean, the pool and gym were really nice

free parking and wifi

good breakfast and location pool was great

easy parking for a rental car and walmart and costco easy access

the place is older so it was a little bit dusty in the hallways, and the pool was pretty murky.

the pool was closed while we were there!

also, parking lot is super small

wifi was horrible

easy parking

well lit parking lot, staff on site 24/7

there was good parking right in front of my room

the wifi only worked for about an hour

wifi was very slow in my room and in the common area

breakfast was great

like that it had a splash pad for the kids in addition to the swimming pool

then charge extra if you want better wifi

did not eat breakfast. had bar service and it was excellent!

no laundry detergent available

ice makers, no laundry soap for the machines

and they don t clean rooms unless you re there for 7 days and you have to bring down your own laundry

everything that this placed offered i discovered days later like an elevator, laundry room & no housekeeping

dryer s are not all working there s no signs stating what s not working i have to rewash my laundry cause

room was next to the laundry room

pool and hot tub right next to noisy i-45. breakfast abbreviated. lobby computers not working

no cartoons for kids at night

pool kind of small. a few kids in there and they pretty much owned it. minor complaint though

kids running halls playing at 10:40 pm both nights. ball teams in town.

would like to see a laundry facility and breakfast

main thing was as i requested a smoking room downstairs

they are very accommodating, reasonable and super polite!oh and the bf loves the breakfast :)

would like to see a laundry facility and breakfast

the most basic cable & wifi connection was constantly lost

guest laundry (coins)

excellent amenities and free breakfast

excellent location, great rooms, beautiful pool and jacuzzi!!

that fairfield offers a great, free hot breakfast

the variety of individual cereal boxes for the kids

they didnt have a save box and even though we had a smart tv in our room it wasnt wifi connected

wish the bar and food service did not close early

very helpful and always present at desk to answer any questions the art work is fitting easy parking comfy

huge rooms, very nice interior, free parking, nice breakfast

great hotel clean and spacious room. loved the pool area outdoor bar with tvs.

breakfast was plentiful, staff was helpful, welcoming, beds were comfy, room was spacious, the

ac pool was nice.

there is a basketball court and pool, which my kids loved

loved my overnight stay! great happy hour! great breakfast! clean room, hot showers!

the complimentary breakfast and the cocktail hour (m-th)

hotels decor, they offer a clean pool, workout area, bar and dining and 24 hour access to both a laundry and

location, great staff, comfortable room, lots of parking

parking lot security officer at night

to the great and friendly bar tender, the ladies in charge of the breakfast were very nice and helpful

staff was super friendly, the room felt like it was cleaned properly, my kids absolutely loved their stay

we asked the front desk for more towels and an extra laundry bag she told us that s not a me thing you need

great breakfast with a huge variety.

+ good free wifi quality (12mb down, 08mb up, 10 ping) + spacious room + big bed (i am 190cm) with a lot of

parking lot was completely full by the time i checked in.

outdoor pool and hot tub were amazing, along with the friendly staff and janitorial service

clean lady didn't put the paper sheet for laundry in the room, had to remind her and she forgot the very next

hotel is located in an amazing neighborhood, with a beautiful pool and stunning views that made the stay even

didn't like the over an hour wait for room service

appreciate that they re pet friendly

was a full service sit down i was looking for something quick and did not want to order room

clean and ample parking.

have breakfast and open the bar as you advertise

the pool was also dirty

parking was not convenient

the lights were not on over the pool at night, other than that great hotel

breakfast was just ok

need to bring variation in their breakfast, every day its a repeat

kitchen was dirty. stove was broken. toilet ran constantly. pipes in the walls were very noisy .

breakfast was excellent. the oats and quiche were very nice. everything was very good

was very disappointed with the breakfast

nice pool, gym, and laundry room

it would have been nice to have a bag to put dirty laundry in

no water provided in the room, and no laundry service

just that the pool was closed. due to maintenance i suppose !

the staff was very accommodating. the breakfast was good. the room was quiet.

only place to walk the pets was the little lawn out front, which was small and close to a busy road

room had a slight smell to pee, perhaps due to being pet friendly they use an odor treatment or

would like to see all hotels use less plastic, especially the breakfast.

bacon was good waffles were good beds were comfortable pool was nice cold water

pet friendly is always a plus

was no breakfast due to covid , and the sign directing me to the facility was buried in weeds

advertised breakfast but reality was not great coffee and twinkies

no breakfast covid has been a non issue for a while

offer breakfast due to covid19, otherwise it was a convenient location to shopping, restaurants, etc

they've got security cameras for the parking lot

the parking was great and the room was clean and comfortable.

staff was extremely helpful, and the breakfast was amazing

breakfast was a bit thin.

the pool was under maintenance and the gym was small and they were short on towels.

room had everything one could ask for, the bed was very comfortable and the breakfast was better than i had ever

construction and trash around the ground. no laundry or vending facilities.

the second room they moved us to somebody had been smoking in there

charged pet fee for service dog

not enough parking.

there was people working on vehicles in the parking spots in front of my room, i had to park in back walk around

limited laundry facility on site

room smell like wet laundry, ask to change rooms

the next morning when i planned on sleeping in that our door was right across the hall from the laundry room

i was put in one room that the toilet didn't flush and every time i've tried to use the guest laundry, i was

swimming pool

wish they had a laundry facility

room- always clean and if it s labeled no smoking that s exactly what they mean

since i travel with kids, a hotel with breakfast is a must, but i ended up having to leave the hotel in the

thirdly my biggest pet peeve of all was the door

it s a pet

location and smoking rooms

no smoking area

a biggie for us the wifi is extremely slow and weak

wifi was free but slow and often stopped working

on the couch and cigarette burn holes in the bed spread, even though it was supposed to be a non smoking room

the laundry room was a great idea

stay, helpful staff - great laundry facility and breakfast

everything was very clean (room, common areas, pool/patio and laundry room), breakfast each morning, dinner 3

front office person he was acting like he didn t want to be there, 1st we couldn t find a parking place,

to get to off the highway, plenty of parking, grassy area for pet, front desk employee was super friendly, close

new rooms, good location (for me) and gym and laundry facilities.

i had to stay up late and do laundry myself

the apartment kitchen

the ones near the handicapped parking were obscured by cars and out of the way

breakfast could be better.

we took our towels to the laundry room and the hotel staff exchanged them there for us

decent parking

website it said breakfast but wasn t notified no breakfast until i paid should of mentioned when

hotel was breakfast included

wifi was very slow in my room, made it difficult to work on my laptop during my stay.

laundry and drink and snack machine had to go to office every single day i stayed there cause room

nothing but vending and laundry

issues with laundry machine, pool didn't open at time posted on sign. no coffee pot in room

only 1 washer and 1 dryer worked so it took 2 hours to do 2 loads of laundry

wifi was in and out

washer and dryer yet they do not have quarters to give thepeople that stay there to do their laundry nor any

there is no breakfast on site

better parking lot. was really hard to find a spot close to the room to park :/

no breakfast as was advertised

there is no coffee or breakfast

extra pillows not available. laundry room wasn't open.

well lit parking lot, clean rooms, and nice fixtures.

to get a kitchen

wifi did not work

very clean and well maintained,parking lot well lit.

no pool, wi-fi didn t work, laundry room didn t work the whole place reeked of marijuana the night clerk

the only complaint i have is that the dryer in laundry was out of service.

materials in the parking lot

i was very anxious walking alone from my car to the door in the back parking lot

location had a lot of homeless people in the parking lot, one asking us for money for a room

laundry facility for guess there was only one washer one dryer outside so anybody can just walk up

breakfast option

also, they need a better breakfast selection wasn t hardly any breakfast choices

hotel offers breakfast

improve on breakfast

they only had that type of laundry and drying facility one option that was it but overall the facility is very

laundry facility was down

breakfast was great and front desk lachar was awesome.

and i had to figure out something to do for an extra hour and find somewhere to eat since the kitchen was down

curtain in room,bathroom fan, lamps didn t work dishes in kitchen were dirty

bath towel, no cups for coffee or water, doubtful group of teens hanging around lobby, dirty laundry on counter

laundry doesnt work, coffee mashines in room dont have filters, they put everything to make coffe,

breakfast was prepared nicely, staff was great. my favorite part was the pool and hot tub.

pool wasn t open as stated and the workout machines not functioning

staff was professional, room was warm and comfortable, pool temperature was perfect and breakfast was outstanding

pool looks no to clean, water is cloudy. laundry room was out of service.

no laundry facility.

the pictures said it had a laundry facility onsite there was not one!

for example by the pool, lounge area, bar, outside lounge area

staff was friendly, good size room, clean. had small pool, hot tub and simple gym

great that i could bring my pet

no pool are breakfast

the breakfast wasn t good at all

there that should have been, management, wouldn't help us with extra pillows or blankets, and the pool was dirty

was very poor, breakfast was very late and all the food was not there that should have been, management, wouldn

then on friday when i asked about the laundry facilities, i was given the code, bit had no idea where they were

had to make a call to get the wifi password and access

is bad, illegal drug use in parking lot, from other hotel guests, and surrounding area

the parking was so bad

many cats in the parking lot

staff member came to me while i washing my laundry and told me the secondary side exits were not to be used by

texas shape waffles, costs of laundry use, very good location, easy access, low prices

no laundry as listed and the pool is closed permanently

all the kids that was on floor 3 hanging out and be loud

kids loved it here it's like a vacation for them, for me it was a nice hotel with friendly staff

the pool was open and clean. my kids enjoyed it

staff, super clean pool

had become more strong and when i went in the room the tv and the phone is not working and the wifi sucks and

the pool,beds,desk,tv & the piano

don't be alarmed by remodeling. good place to stay, excellent pricing, great pool, very clean

access to laundry facility and low fee, and an on-site pool

laundry facility where the ice machine was kept was unbearably hot, and because of covid the pool

access to laundry facility and low fee, and an on-site pool

a room was available when needed and parking was available also

pool needs maintenance.

the laundry area wasn't to pleasant.

don't know who does the laundry to keep your linens that white but they need a raise and a huge bonus

advertise a pool, that is being filled with dirt

i love thar their pet friendly with no extra charge.

the parking was convenient and wi-fi worked well

just one of the things she did was the guest laundry facility was out of order and she had her laundry personnel

the breakfast was convenient

breakfast was ok

room was a little musty smelling and pool didn't open until 10am.

under remodeling made parking a little tight

the laundry room was out of order

i could not close the curtain all the way on the window facing the parking lot and i was on the first floor

bar was above what we normally see

breakfast great but need to add sausage gravy to the selection.

great location, nice breakfast area and good selection

guest laundry on my floor

was down but was fixed during our stay and no guest laundry, however, they do offer to wash your laundry for

thank god i didn't have my kids there

parking was a little cramped

ac didn’t work very well, however by the time we figured out the room wasn’t cooling off with kids it would

breakfast was very basic

the lack of hot breakfast

close to venue. clean, comfortable and great breakfast.

parking was challenging at times. might need to add more parking

to have shuttle service but only one van available to hold up to 14 people

the parking

highly dislike: being put in a smoking room when i reserved a non-smoking, seeing dead roaches smashed on the

hit our car in the parking lot in the middle of the night and tore our bumper off

i didn't like the fact that you can hear all the activities that was going on in the parking lot

furthermore, i alsk requested a non-smoking room but immediately upon entering the room i was greeted by the

bonus they have a laundry room that you can use that s free

laundry room.. could use more body wash..or better soap in shower..

laundry services and the property itself had a great layout for its location

was under renovation. no access to gym or laundry

although i returned to the laundry room at exact time of my completed drying

breakfast choices

the breakfast area was set up and ready for guests before 6:00am and the coffee bar was well prepared

staff was freindly every thing was clean.we stay here when we come to visit our kids.

i hate to paid for wifi

friendly staff throughout. very comfortable and clean room. nice breakfast.

loved the shower bed kitchen

full functional kitchen

room is beautiful, the hotel has a great pool, and everything was super clean

the breakfast was great. the room was one of the best i've ever stayed at.

wish the breakfast was 100% back but i understand about covid procedures.

they have a laundry room you can use. you pay, but the convenience was worth the charge.

breakfast was good. the location was close enough to luminaire wedding venue.

no grill by the pool. no hot tub. there is 1 pool it is outdoor only not heated.

however, the breakfast looked good and fresh

very crowded parking

the cleanliness the free breakfast lol the laundry area everything was clean and neat

parking

parking was no problem

great wifi, televisions are awesome

our room phone doesn t work so when i went to call the front desk to ask what the wifi password was so my

was nice size, full-size frig, gym, newer and modern room furnishings, clean towels, and the laundry was usually

a full kitchen, open concept rooms, smoke free, super friendly staff, complimentary use of the laundry room and

quiet, free laundry, free gym, friendly staff, spacious suite with everything we needed for cooking meals with

comfortable,clean, nice amenities, free laundry

free laundry room, just have to pay for your soap

smelled like spoiled, sour laundry

breakfast selection was great. pool, laundry, dining and grilling area was very nice.

it smelled great and had an excellent breakfast

it was also nice to have an actual little kitchen

had no hot water for two nights so were not able to shower after 2 days if playing golf in a tournament

friendly staff, clean room and areas, guest laundry facility, noise level.

wished that the handicapped parking was more than 1 by the front entrance

breakfast staff and options were great!

the atmosphere was nice!it had a very modern look. i also like that parking was free

great breakfast

room and inside the property it was clean the morning we checked out we saw someone cleaning the parking

it was very hard to dodge them because they were directly in the middle of the turn into the parking lot

also a lot of light came into the room from the parking lot

great place to stay as long as you don't plan on using the pool

breakfast was very good

the dryer in the guest laundry did not work

breakfast was very minimal, but much appreciated

didn't eat breakfast but had a little time to talk to the manager and enjoyed the interaction

feel that breakfast could have been more than just toast and cereal

no breakfast

clean, friendly staff, good breakfast, rooms are renovated wonderfully

limited breakfast items but did not leave hungry!! ud83dude0a

indoor pool was too cold to swim

have stayed at many other hotels that serve breakfast and this one was my least favorite

no seats in pool area

laundry only on one floor.

well, free breakfast..had pool, gym .overall good experience

breakfast was excellent

enjoyed the bar and my mom was really nice and clean

need more tables and chairs for pool area.

breakfast did not have much variety or abundance

the room how clean and the parking lot

parking lot, walk way and steps are nasty it needs power washing badly the ac /heater filter was

the wifi was garbage and had no effect on my ipad

lots of activity for 1am in the parking lot

i was emailing to check pets fees

laundry room was old and dirty

laundry facilities and unlimited hot water

very clean inside the room, very clean bathroom and kitchen

easy access and close parking,

breakfast is cereal, tea, coffee, juice, mini cupcakes, mini cinnabons and pancakes

parking was very sketchy and there were people roaming around every time i had to go out there

very clean, efficient staff that were helpful. a good location for travelers. enjoyed breakfast.

lumpy pillows & tiny pool

of trash in surrounding property due to guests grilling out and drinking beer in the back parking

free wi-fi, breakfast, swimming pool, parking