it was a little chilly when we arrived an indoor pool would have been greatly appreciated

winter not a lot was open, expected but was hoping at least the heated pool bar would be open

room pools slides kids area the watermelon margaritas the margaritas the i mention the margaritas

it was already sunny ** no lifeguards in the kiddie pool; definitely a safety issue ** no daily room service

the gym equipment could have been better.

my room was right next to a the laundry room so i was awaken by the staff at 7am

loved the warm pool

pool not open

bigger breakfast selection

overall the room was nice and clean and very cozy and it was the pool was amazing

to keep entering wifi password

basic kitchen items make cooking there easy

close to restaurant with additional pool and eating lake side

the cleanliness of the place, the very friendly host, the spacious rooms, the swimming pool right by the lake

pool is closed on monday

liked the price, the staff, the area, that it had laundry (washer and dryer) and that it was clean

was close to the laundry area and it was noisy, a/c wasn t cold enough, partially dressed vagrant hanging

the eggs at breakfast were a little rubbery.

the wifi

the gym

nice clean pool

breakfast was a hit

tv did not work. lots of big truck parking on the street in front.

the pool and hot tub was wonderful and and the facility was very clean and up-to-date

breakfast was delicious

great breakfast and very friendly staff

of construction trucks take up most of the regular parking spaces

parking and access to outside electricity.

breakfast was great

location was great, breakfast was okay

laundry room was old and dirty

laundry facilities and unlimited hot water

password for wifi never worked for me. nothing else was an issue. it was clean and quiett.

very surprised to find there was a kitchenette for that price.

loved the small kitchen it has

they have a laundry room you can use. you pay, but the convenience was worth the charge.

place we ve stayed in this vacation staff was so accommodating great breakfast beautiful pool away from the

parking lot could use more lighting

clean, comfortable, friendly staff, excellent breakfast, extra amenities

gas grills, well lit parking lot

smelled like spoiled, sour laundry

breakfast selection was great. pool, laundry, dining and grilling area was very nice.

it was nice & clean good breakfast, parking, staff was nice

breakfast is good. nice large rooms. good location. i would stay here again.

clean, comfortable beds, gym,pool overall very nice place

friendly staff, clean room and areas, guest laundry facility, noise level.

the pool was in a spot very visible whereas i prefer more privacy .

parking for the rental car was good

nice room quiet good breakfast

the hot breakfast was wonderful as was the pool.

the laundry room was out of order

breakfast great but need to add sausage gravy to the selection.

bar was above what we normally see

secure parking lot, friendly staff, free breakfast, air conditioned rooms

the location is central with easy access to the freeway. there s a nice pool area too

just one of the things she did was the guest laundry facility was out of order and she had her laundry personnel

i have stayed here several times and it is always clean and they have a great breakfast.

good location. easy access. large room. parking on-site.

room was a little musty smelling and pool didn't open until 10am.

really good breakfast and great location

the only complaint i have is that the dryer in laundry was out of service.

no pool, wi-fi didn t work, laundry room didn t work the whole place reeked of marijuana the night clerk

good tv and wifi. easy access room.

parking was convenient

parking lot.

issues with laundry machine, pool didn't open at time posted on sign. no coffee pot in room

only 1 washer and 1 dryer worked so it took 2 hours to do 2 loads of laundry

nothing but vending and laundry

laundry and drink and snack machine had to go to office every single day i stayed there cause room

the pool and the comfort of the bed,,,and the location.... i will stay there again.

we took our towels to the laundry room and the hotel staff exchanged them there for us

was clean & the parking lot was great, great location closer to work with the inclement weather right

they started on the description that it was a pet friendly hotel

convenient, very very clean , plenty of parking for our truck and trailer

didn't have breakfast,lady at front desk was great very nice and helpful

its pet friendly, our room had a funny smell

friendly staff,amenities were very great. fitness center and pool was nice.

the location, easy to connect to internet, the pet fee $50 for stay

the stairwells looked like they need or are getting carpet replaced

the breakfast is normally good, but we didn t eat there this time

limited laundry facility on site

the next morning when i planned on sleeping in that our door was right across the hall from the laundry room

room smell like wet laundry, ask to change rooms

i was put in one room that the toilet didn't flush and every time i've tried to use the guest laundry, i was

the treadmill in their gym didn t work

construction and trash around the ground. no laundry or vending facilities.

charged pet fee for service dog

not enough parking.

the second room they moved us to somebody had been smoking in there

there was people working on vehicles in the parking spots in front of my room, i had to park in back walk around

laundry facilities were not good

couldn't connect to the wifi

breakfast could have been better.

the button for the blowers in the spa tub had to held down to keep the blowers on.

did not have breakfast there.

excellent customer service clean room close to everything fast easy breakfast

the wifi sucked

breakfast, friendly staff

comfortable beds, wifi. desk area. helpful front desk on printing boarding pass.

big red neck party in the parking lot ended up taking the space in front of my room - and 4 spaces each way no

breakfast was great

pad in the back was awesome for the kids and location is very convenient

my only complaint was that the pool needs a key card to get back into the hotel

wifi worked

good breakfast

i have to ask for room service and that the laundry equipment are not digital, like where am i going to get

of the beds was very soft ( kids slept in it so they liked it) very glad other bed was not as

breakfast was convenient, my pets were comfortable

we were very happy with everything from the sparkling clean pool to the very clean room.

good breakfast and awesome staff

i booked this best western plus in the parking lot of my other hotel, just really wanting somewhere safe to

location, free parking, breakfast, friendly staff, clean

also the outdoor pool was the best

gym needs an upgrade

was roomy and comfortable and i always like an included hot breakfast

kitchem in the room and laundry mat included.

no laundry, pantry wasnt available

free laundry and coffee

meaning back parking door, and laundry/gym doors work occasionally; and thus has been a reoccurring problem

free laundry the dog area for the pictures to potty

insufficient laundry equipment

- the location was good with a choice of restaurants around - ample parking for cars - swimming pool with a

microwave and coffee pot not working in kitchenette

liked the size of the suite; large island in the kitchen with bar stools and desk chair; two closets; large safe

we have stayed here twice and i will continue to stay here when my kids have soccer tournaments

laundry facility was not working properly

a lot of spiders and webs on patio, pool had a lot of bugs in it

location, great fully equipped rooms, delicious free breakfast, and wonderful front desk staff

nice breakfast options

we do having this feature negates the need to fiddle with the apple tv hookup - if the hotel's wifi protocol

the breakfast is low standard. the fitness center is very small and has no bike available.

tv didn t work and the wifi signal was

the entrance and parking

the first room had no wifi and one electric plug did not work

kids liked it and we did too. it was very clean and looks updated. breakfast is warm and fresh.

i didn't use the gym nor pool. next time i will.

food and breakfast available right at the hotel

new looking hotel, nice pool and patio area

felt brand new. in-room exercise gear was a nice surprise that i preferred to the typical gym.

clean hotel room with gym equipment which was very surprising but a very nice touch

one laundry room with one washer/drier for the whole hotel is not enough, especially when you arrive

as needed and i never had to change room and the breakfast was wonderful and they have on site laundry

gym is a bit small and limited

with the property it was unnecessary to charge that amount then refund it back later, the 24/7 room service food

pet friendly

i like the convenience of a laundry room on the property

all rooms are suites. great staff, free breakfast, comfortable bed.

that big of a deal, but with kids it's much easier to have a detachable shawer head in the bathroom

love being able to have the kids separated from me and my husband but still close enough to feel safe

the area and that parking was close to rooms.

laundry room out of order

completely out and was given a blanket that was not folded it made me think it was off the dirty laundry

the laundry room isn t open

laundry room for guests wasn't accessible

laundry facility

pool could be a bit bigger

happy hour, infinity pool, trolley to take guests to local businesses, plus they let me have a late check out

breakfast was outstanding

think you could use a 3rd person at the bar during happy hour

we don t do room service in the morning - they said

full hot cooked breakfast. easy to operate laundry room.

the laundry machine also out of order

elevator didn t work, laundry for guests out of order

there was the ability to do laundry but i wasn t told about it until i was checking out

subsequently i did feel inclined to do my laundry immediately upon returning home just in case

front desk usually has rolls of quarters available to buy, to feed the laundry machines (an excellent resource

great staff, clean, new, nice gym.

great location, free parking, very nice and clean hotel

the pool and weight room are available with quarantine restrictions

the location is great, rooms were comfortable. the gym was great and well-appointed.

wasn't ready when we arrived, staff at check in was disorganized, housekeeping had dirty laundry all over

surprise charge for parking and the overpriced charge for a pet was outrageous

the pool was refreshing. the breakfast was delicious and fresh. nice and friendly staff.

the 'restaurant' was a bar that took orders for things that were too expensive and very limited

pool area could use updates but really it was nice

great location for attending a concert - within walking distance. breakfast was really nice.

we did not experience any of the extra amenities at this hotel such as breakfast, the pool, or the gym, but we

booked but we were very pleasantly surprised to find our own mini apartment with the living room/kitchen in a

that there is a indoor pool fireplace outside with patio is lovely i loved that the room had a kitchen

24 hour pool access, good breakfast, spotlessly clean, and friendly staff

everything was very clean, including the laundry facility and machines.

gym is well stocked with the right equipment , laundry roomand ice machines on each floor was a great bonus too

we also loved the pool view even though it rained during our stay

super clean, great location, friendly staff, good food choices for breakfast. highly recommend.

the breakfast was soooo good

so the fact that our room was by the ac equipment located outside and next to the service/ laundry room, made

don't like the fact that they don't include breakfast

only had room serviced every third day

free parking. location adjacent to i-45.

there needs to be more handicap parking up front.

free parking close to

just wish that the pool would have stayed open longer than 10 pm but that's nothing to say it was a bad place

accommodating parking area

the lobby and gym were clean and nice.

only negative thing i can say is that the pet deposit is rather high at $100

nice hotel, great gym, pool, laundry, parking

1 elevator was working, i tried to do some laundry 1 washer out of order i couldn't get laundry completed with

sorry i didn t try the breakfast

the breakfast was wonderful

so there was a lot of yelling and screaming from the kids having a good time which is completely understandable

air wild not cool. staff and pool were wonderful! and the buffet was great.

breakfast was good

liked that they were still offering pool and gym services by appointment

loved the room the pool as well really enjoyed my stay best breakfast iv had at a hotel in a while

rooms are very comfortable and loved having the small kitchen for convenience

room must have been by the laundry room because we heard a door shut every 30 minutes during the night

room, very comfortable, nice pool and gym, the bistrot was nice and had all i needed, the plus is the lovely

also the pool is pretty outdated and has zero room for kids/kiddie pool which would have been

one whole side of the parking lot was dark because of burned out lights, so everyone parked next to each other

amenities - gym

room was welcoming rooftop pool/spa was amazing staff was nice and attentive

breakfast was nice, loved it had a lot of stores around the property.

the food(room service) could have taste a lil better for the price of it.

pool and location

wifi is top notch

laundry machines weren't working when i was there, so be sure and ask if that's important to you

i m not sure but there was not info about a fitness facility and laundry services

location, friendly front desk staff, safety, guest laundry

like the well lite parking lot felt safe

thankfully we were already in the parking putting our things up

close to the waterway, close to coffee shop and restaurants, hotel had a pool and laundry room, 3rd floor had

room service (typical) wasn t useful to me but there are plenty of restaurants within walking

room service was a big disappointment

pool could use a service person

food in the bar was not that great.

our room was next to maybe a laundry room but it was tolerable.

i also loved the gym

location, helpful staff, a true 4+ star experience, fine dining, pool is resort quality, room service, great

pets were an option

room service food and service was on point

by sitting there we were also close to the bar/food, and where all the events for kids would take place

the massage spa was to high in prices

thoroughly enjoyed the resort's amenities, but unfortunately, the room service food fell short of expectations

the gym is quite outdated and too small.

the resort ....overall.....love the pool with the bar the slides....lazy river awesome!

access to laundry facility and low fee, and an on-site pool

laundry facility where the ice machine was kept was unbearably hot, and because of covid the pool

parking is too closed each other,,,,(to small)

was clean, smoking rooms available was a plus, staff was extremely friendly and responsive, great hairdryer

a room was available when needed and parking was available also

stay, helpful staff - great laundry facility and breakfast

everything was very clean (room, common areas, pool/patio and laundry room), breakfast each morning, dinner 3

the laundry room was a great idea

had to go down and ask him it the had ice, he told us he didn t have any, he said it was in the kitchen, so

bit outdated staff are polite but not helpful the stove was practically unusable pool was close hot water was

the dryer in the guest laundry did not work

breakfast was limited

ad said breakfast included and the hotel did not offer breakfast.

parking was plentiful and easy

no breakfast

flood lights in the parking lot flooded our room (on the south side of the building) with bright light at

to have shuttle service but only one van available to hold up to 14 people

clean! nice staff! good food for breakfast!

the lack of hot breakfast

breakfast was very good. are was clean and well stocked

wasn t able to connect to wifi as the password they gave us wasn t working

there was good parking right in front of my room

it was more of a motel than hotel. a lot of random ppl walking in the parking lot late at night.

well lit parking lot, staff on site 24/7

the wifi only worked for about an hour

everything that this placed offered i discovered days later like an elevator, laundry room & no housekeeping

no laundry detergent available

ice makers, no laundry soap for the machines

they charge a lot of money to do your laundry here

the pool was broken the ice maker was broken the elevator was broken the laundry room was

the kitchen was surprisingly well appointed with everything one could need for an extended stay, the

loved the shower bed kitchen

wish the breakfast was 100% back but i understand about covid procedures.

level of pool equipment or ac condensers (both near my window) measured very high decibels at night, could

pool

bonus they have a laundry room that you can use that s free

we also liked that the laundry facilities were free and very well maintained

laundry was non existent

although i returned to the laundry room at exact time of my completed drying

laundry services and the property itself had a great layout for its location

staff was freindly every thing was clean.we stay here when we come to visit our kids.

friendly staff throughout. very comfortable and clean room. nice breakfast.

breakfast choices

breakfast was varied and plenty

facility was good the pool was awesome and the breakfast was really good

no seats in pool area

lighted parking

close to restaurant, target. lots of parking. quiet. breakfast.

the pool was inside but not heated.

the breakfast was not good

was down but was fixed during our stay and no guest laundry, however, they do offer to wash your laundry for

guest laundry on my floor

pool was ice cold would have liked to swim laps but too cold

the parking spaces were for compact cars, which is rare in

it's exceptionally quiet; parking is well lit

breakfast not up to standards, pool was drained and had not been going in along time

pool is a slimy pit

pool was green and unusable

the breakfast was better than most continental breakfasts, because they had eggs & meat

free breakfast was basic but just fine for me

room service they bring towels and it feels more like home than any other motel, laundry mat there

that they can update themselves upon would be quarters having quarters to be able to watch the laundry little

kitchen supplies as for as pots more forks and spoons eat with and cooking utensils inside my room

room was smelling cigarette smoke when l checked in which was supposed to non smoking

people outside smoking weed until 8 am the next morning.

laundry machines were located in the hallway opposite my room

could not use laundry after 9 pm or before 9 am

clean. laundry on site. convenient location

was a free laundry service

washing machine but no laundry powder

room was next to the laundry room

next to elevator was a door to the parking lot

the pool area was very little

breakfast staff were friendly and helpful

the gym was not sufficiently equipped

would like to see a laundry facility and breakfast

they are very accommodating, reasonable and super polite!oh and the bf loves the breakfast :)

there wasnt any eggs or bacon or sausage which would've been the big breaker for me, also, the pool is permanently

wish the pool had been open but really didn't book the room for the pool (wasn't shown on the

was polite and courteous, breakfast was decent, i enjoyed my stay, could use a few upgrades, but i enjoyed myself

new rooms, good location (for me) and gym and laundry facilities.

i had to stay up late and do laundry myself

the pool was too small

breakfast could be better.

needed a night light in bath would have liked more choices for breakfast.

guest laundry (coins)

the complimentary breakfast was great bacon omelets oatmeal great cereal choices for the kids fresh fruit and

hotel has free parking lot.

breakfast not included in the booking and not included in this price.

parking i was told all included but had to pay ~$33

quiet location, good breakfast, clean comfortable room. clean hotel overall.

room was big enough for myself, my husband, and our three kids

clean, quite, safe, convenient parking, breakfast!

have liked the pool to be a bit bigger but, it was fun swimming for my teenage kids and very clean

was plenty of parking available

has a laundry but no quarters available for payment

super clean, good breakfast, close to sam houston state university.

he also saw a pickup truck driving across a parking lot next door with all its lights turned off

need more lighting in the back parking lot

the continental breakfast.

they didnt have a save box and even though we had a smart tv in our room it wasnt wifi connected

the parking is easy and conveinent

apparently the front desk clerk was in the kitchen preparing a pizza, unknown if it was for him or a guest

hotel was very nice had fun with my kids.

great hotel clean and spacious room. loved the pool area outdoor bar with tvs.

laundry facilities on

the location was wonderful and close to everything we needed like restaurants, shopping,laundry etc

pet friendly

didn't bother cleaning the pool at night or morning, the floors in the rooms were dirty

someone else's dirty underwear was left in the room, dirty blankets, the tv didn't work, wifi wouldn't work,

of coffee, there were no toiletries, the room did not smell clean, there was no plastic bag for laundry, there

front desk stated they didn't have any towels or clean linens until the next shift comes in to do laundry

my kids and i honestly love this place

parking at this particular location seems to be an afterthought

only complaint was the pool was not open

appreciated laundry facility and cold a/c unit.

we check in, no pool access it was green, ice machine didn't work, laundry facility was out of order, vending

the parking lot was clean and well lit

decent location, could bring pet.

the room was beside the pool which was a little noisy for us.

gated parking and conveniently located. very pleased with our stay.

ac pool was nice.

the hot breakfast was delicious

the place is spotless (they are the type of place that lifts beds off the floor to vacuum), the breakfast is

the room was bigger than expected, comfortable, and had a nicely set up and clean kitchen

was no breakfast due to covid , and the sign directing me to the facility was buried in weeds

was a single woman traveling alone, and there were a few guys hanging in the parking lot, which made me a little

offer breakfast due to covid19, otherwise it was a convenient location to shopping, restaurants, etc

breakfast was being served, even though it was advertised on web site

not sure, maybe compensation for no breakfast.

staff is kind and considerate. modern furniture and love the fire pit. amazing breakfast.

breakfast was just ok

was very disappointed with the breakfast

kitchen was dirty. stove was broken. toilet ran constantly. pipes in the walls were very noisy .

need to bring variation in their breakfast, every day its a repeat

i wish they'd had an indoor pool. other than that i don't have anything negative to say.

the pool was also dirty

clean and ample parking.

hotel is new with modern decor, very clean. pool and basketball court for kiddos.

have breakfast and open the bar as you advertise

hotels decor, they offer a clean pool, workout area, bar and dining and 24 hour access to both a laundry and

staff was super friendly, the room felt like it was cleaned properly, my kids absolutely loved their stay

there was no free wifi or breakfast like stated when we booked, you had to be a diamond member.

easy parking, fast easy check in, fast easy check out

free ev chargers are like the icing on the cake

clean lady didn't put the paper sheet for laundry in the room, had to remind her and she forgot the very next

location and the pool.

great hotel great location great bar great food

didn't have a poolside view. dinner menu was ok.

pool is very small for the amount of people who were out there lots of kids

we asked the front desk for more towels and an extra laundry bag she told us that s not a me thing you need

better meat selection at breakfast.

pool could have been a little bit deeper. it was only 4.5 ft deep.

the bed was great, and the hotel very clean, nice pool also.

room was clean, hotel staff were friendly and helpful. easy to access and well lit parking.

nice pool, gym, and laundry room

no water provided in the room, and no laundry service

it would have been nice to have a bag to put dirty laundry in

brandnew, everything very clean, very good breakfast, nice gym

cleanliness, great staff, great breakfast and wonderful location

the pool was under maintenance and the gym was small and they were short on towels.

wifi.. very poor

room with comfortable bed, good selection of hot breakfast items, knowledgeable and courteous

no complaints except for the wifi which was extremely slow

room was spacious and breakfast was full service (waffles, egg, sausage, etc

wish they had a laundry facility

room- always clean and if it s labeled no smoking that s exactly what they mean

our non-smoking room smelled like cigarettes

the pet area is not cleaned up and everywhere you step there was animal yuck

asked for a non-smoking room and my bed had a cigarette burn hole on the bedspread

wifi was free but slow and often stopped working

they had good wifi and dish network tv.

no smoking area

location and smoking rooms

room smelled like weed even though it said it was a non smoking room, the sheets weren t fully clean

extra pillows not available. laundry room wasn't open.

website showed that it would have a full kitchen and the pictures displayed full kitchen

very clean and well maintained,parking lot well lit.

newly remodeled. super bright parking lot

wish they accommodate all renters for the breakfast from 6-9 because a lot of working coming 4 or 5 am and leave

washer and dryer yet they do not have quarters to give thepeople that stay there to do their laundry nor any

everything just dont give free breakfast

no late check out and limited parking

there is no breakfast on site

wifi terrible breakfast not included even though booking advertised it calling at 1030am to pay