help me a lot for staying, laundry, facility...everything. and the location

the wifi signal was weak on the third floor but the view from the balcony was great.

no wifi on the upper floor and bare wires protruding in the bathroom.

the wifi was sporadic and unreliable

wifi in our room quite good

- fantastic dinner at the pool - very friendly staff of the restaurant - good music

breakfast coffee had to chase staff , they need little training to avoid

bar area was nice

kitchen was well equipped

excellent hotel, good choice of food at breakfast the restaurant was exceptional

plenty of parking, nice showers

the bar looked nice and the beer was nice and cold

door to use instead of going through the bar is tricky to use - hard to open when shut and doesn't automatically

for my needs the location was spot on friendly staff good price plenty of parking space

parking is next door which is good

the laundry service is convenient, but also means there are no iron/board in the room.

laundry service helped out in a pinch

the pool and pool area were very good

dining excellent, staff friendly, room and shower were great, excellent parking, great swimming pool and bar

bar tenders and reception very professional and helpful

loved the small detail of the honesty bar and the breakfast was great

we opted for breakfast every morning which was of a very good quality and gave us a great start to the day

lovely breakfast

we had a family room with our kids and it was spacious and comfortable, the shower was also really good

great hotel, good breakfast easy asses to the metro to valencia.

dont give you an iron, you have to buy the whole laundry service to get an iron

outdoor pool was closed and no loungers around outside area

pleasant room, clean, very nice breakfast

smell in the corridors poor wifi no phone list in room to connect front office or house keeping

good breakfast

nice breakfast and drinks

very nice coffee in the morning and good wine in the bar in the evening

the buffet breakfast had ample selection of various foods including spanish specialities

clean, convenient location close to airport, large parking lot, restaurant on-site and very good breakfast

lovely place to stay and rest, beds good, breakfast nice

the laundry delivery service was right outside at 2am and made all the noise possible

no laundry a bit ............

enough parking places in front of the hotel and one may need to park his or her car outside the hotel area

- spacious free parking

breakfast was excellent, and the bathroom was clean and very well utilated.

they have a coffee bar attached, but it was closed when we were there so no breakfast available

francesca supervised breakfast on both days and she enabled us to change rooms as we had no wifi signal in the

good wifi

comfortable bed, good wifi

no bar or restaurant

unusually for spain there is ample parking in the central square (plaza mayor) providing you are not too late

in a pleasant quiet square in the heart of the old town close to the castle and offers free car parking

building and rooms pleasant but the hotel was pretty much closed - no restaurant running, no bar open - the

suggestion i would make would be to provide more pet amenities in a pet friendly hotel - e

free parking right outside

wifi signal was very weak in our third floor room, had to park a long way away, although were able

only got wifi occasionally in the room sometimes i had to go downstairs to lounge area.

helpful staff, excellent value, street parking easily available nearby, lifts to all floors, good wifi, fridge

clean, quiet, comfortable bed, good wifi. i would stay here again.

the wifi didn't work from my room.

everything. clean and comfortable room. great wifi.

we didn't have breakfast as we went into the city in the morning as we had an early check in at our apartment

right next to the airport, clean rooms, kind staff and good breakfast.

bar area was well designed and the food good

they offered breakfast for a fee but we opted out and ate on a local cafe/braque one block away, to support

the bar serves pizza all night which was great

wifi is free only if you book directly on their website

wifi not great.

next to the metro. early check in without charge.

wifi available in the hotel could be better

the villas are located in a secure complex with gym pools etc

very good size swimming pool, tennis, trampolin, badminton, bbq, quiet environment, what else

was amazing, beautiful oasis, with everything you need and a ton of things for the kids to do

the resort has a beautiful palm tree garden, nice pools and various sport facilities

was also able to chill out here), whilst the tennis/basket ball courts, football nets and small gym kept my

the breakfast was fine,all fresh decent food

the only other bar open wasn't doing food either

the selection at breakfast got smaller through the weekend.

bar meals seemed to be available but we were never offered them and went into lliria about 1

breakfast was ok but no freshly cooked options

no evening meal and no room service

wifi worked great

very firnedly but inattentive during breakfast - only after claiming the coffee machine, fruit bar or bread

helpful and friendly staff on the reception hotel lobby and breakfast bar area very nice and comfortable

of things: - spa and pool were closed - the usual covid excuse

stayed for 2 nights and couldn't sleep until 2am in the morning because people sitting in the bar were really

good bar and breakfast

we had wifi issues during our stay in which the connection was weak.

the wifi was also quite slow

wifi and hot water pressure

no provision for laundry but may not be big problem as there is a public laundry few minutes of walk away from

booking ad did not show that pets were an additional cost

the staff was more than helpful, especially those from breakfast

breakfast was excellent!

big comfortable room, good wifi, available free parking just near the hotel

got the wifi to work

wifi did not reach very well in the bedroom in all parts

the internet (wifi connection) was atrocious. it would cut off and on constantly and was slow.

no tv or wifi at all

it is noisy. wifi is slow

we asked what is the possible extra services, she mentioned only laundry (unnecessary for one night for us)

the walls are very sound-proof and you can hear all the hotel guests doing their laundry and using the toilet

own fault for not understanding- but do not get your laundry done here

staff was nice, laundry service very quick

we are vegan and we re able to find options for breakfast, they had cereals with soy milk, fruit and toast

there was no laundry service or iron in the room

available parking and hotel

no bar in the hotel. you can buy drinks to take to your room.

tesla chargers in the car park bar restaurant with good food reasonably

the parking is free

the service was amazing and the location great for kids. the pool was also a beautiful surprise.

wifi was working well and was fast

snack or bar facilities when we arrived

hotel was very nice, comfy and we enjoyed the facilities, like sauna and gym

the gym is extremely poorly equipped.

mini bar & safe

breakfast buffet, room was large and very comfortable

nice hotel with good kids area

the reality was a small rooftop pool overrun by screaming kids, the pool water was very cloudy and unappealing

didn t get to eat in the restaurant but bar food was good and breakfast was really good with a huge choice

aaaaand by mistake my shorts went with the laundry, instead that i received in my room an extra pillow case

116 eur for laundry service - really expencive. no pool bar.

helpful staff, swimming pool, jacuzzi, gym, nice and clean rooms

great size gym, pool area was great

the wifi was sometimes unstable

sheets laundry detergent got both of skin allergies reactions, till now 5 days later arms / legs skin

staff, very quiet and comfortable room, close to markets, laundry, restaurants, shopping, and both walkable

for example, we can use a kettle for coffee or tea, get sufficient amenities, and have a good wifi connection

the wifi was a bit unreliable.

breakfast had plenty of choices, and the kids enjoyed it

rooms the rooms ware cleaned: the laundry changed almost daily accommodation with a fridge in the room parking

the front desk was very helpful, giving us a map and informing us of where we could do laundry

on the request to wash our clothes we were informed we could use the laundry service but for the regular rates

rooms are very big for families with kids

extras: the hotel also has a beautiful swimming pool

the restaurant had limited opening and room service only between 20

i came back and asked it there was room service being the restaurant was not open

if you are alone or at least without kids , for sure you should stay at this hotel

wifi was poor for my room.

so very comfortable room and provided kettle for tea/coffee as well as mini bar

very efficient and relatively inexpensive laundry service

housekeepers stole my laundry bag from my room

the pool was a little bit old and there were no mini bar or fridge in the room

nice location and wifi is ok.

wifi in room

no iron. clearly to make people pay for their laundry service

i was informed that i could only use there laundry service if wanted any ironing done

public transportation available, hotel facilities were great, even used their laundry service and it was pretty

we would like to use laundry, i asked about price list, in the reception said: 'okey, 10 minutes and we will

complimentary like soap, they gave us only one, no free lotion, toothpaste, toothbrush, only one laundry bag,

no laundry service.

the staff, the breakfast, the near by site seeing, the warmth, the fridge in my room, free wifi

kitchen staff wasn t very attentive during breakfast, many items ran out and we had to ask for

staff, lovely room with a huge double bed, bathroom with a spa bath and double vanity, close to lots of

the room service is poor

i wish there was a laundry service as well. everything else was perfect

connectivity value for money breakfast buffet early check in and late check out

wifi problematic. had to go to the lobby to get wifi

hotel with fantastic breakfast available at good times and we also opted for dinner at the hotel which was really

wifi could have been better.

good hotel but food wasn t great and needed better food for room service

had specifically asked if the pool would be open in may

time for room service

combined rooms for family traveling with kids and still have privacy.

good wifi connection

if you need laundry, there are many around, just few minutes walk

laundry service was good albeit somewhat expensive

great location. very comfortable room with large bed. good breakfast. convenient parking.

the gym was very small and lacked air conditioning making it unusable in the heat

the room was very spacious and room service was excellent

also we asked for laundry the first day and the say

i also called to ask if there was a laundry nearby and the lady that answered said she would call back but she

beds too hard.ridiculous laundry prices!!!!!

they accept pets but are not pet friendly, they have impossible rules (like not letting pet alone in room but

gym is outdated

a guest laundry facility

appreciated the fact that there was a laundry, right next-door where we could wash our clothes and, as a bonus

inexpensive laundry service

the wifi sucks

generally our stay went well, breakfast good, solid wifi

curved toiletries didn t smell nice restaurant closed service minimal - didn t even drop laundry put in back

wifi connection wasn't as good as i thought it would be.

amazing rooms, strong ac, and the gym, while sparse, is very usable

hotel was clean, large bedroom, comfortable bed, good wifi signal, clean and big bathroom, shower pressure

poor gym. although not really important.

wifi,..tired furniture..

kids beds could be a bit bigger.

we travelled with a pet and this hotel really makes it easy

the room bit small for a family of two kids but still it was a good comfort stay

the provide free bikes and even strollers for people with kids

limited information from. staff about laundry services. please provide a sign

good wifi

friendly and helpful staff and such a good location in the heart of valencia very clean lovely breakfast

wifi was fast

the breakfast looked very basic for the steep price- cheap motel style

smell of laundry

bunk beds unfortunately we couldn t avail of the top bunk as my kids move so much at night and there was no

probably a well themed room if you have kids

bunk beds unfortunately we couldn’t avail of the top bunk as my kids move so much at night and there was no

good free wifi

laundry practlically not operating

at reception they did not have anything for children and they didnt bring a plate of fries so kids with no food

kids loved the rooftop pool

room service offered a good selection of meals and was cheerfully served

wifi service unreliable

i didn t use the gym but it was great that they had one

kids under 6 enjoy a free breakfast

gym is very poor quality, very little equipment (barely any)

good bar and restaurant facilities

kids play room

our laundry was not collected from our room even thought we placed it in their laundry bag

the pool area was a bonus, and a real treat

small pool, but nice escape from the heat

intermittent wifi and ac.

all the room facilities worked,wifi was good

no smart tv. it would be great to have this especially with kids .

it was a great room and enough space for the 4 of us (parents plus 2 adult kids)

even had a kitchen sink, fridge, microwave and a safe

nice late check out 12pm

one weak point: really weak signal of wifi

no price list provided in the room booklet for minibar items and laundry services

iron available - only a laundry/ironing service for a fee - i find this unacceptable and very rare

iron in room or available from front desk - only option given was the laundry service

great location , room well maintained and clean and nice rooftop plunge pool

wish the wifi was a little better

washing machine or laundry service could do with a small washing room

i didn't know that was a pet friendly hotel and hygiene was not the best because of

more uk tv channels. designated area where you can eat breakfast with your pet.

is no kids' area, some small table for kids with colors will help the kids to spend some time

have liked a room with two beds for a family of four- the kids had to sleep on a big cot, basically

no laundry machine

very comfortable beds, frequent changes of bedlinen and towels, room service every day

no room service for drinks or food available

the central location and immaculately kept rooms. good free wifi

rooms were kept spotless by room service

nice vibe in downstairs bar

ceiling height is so high (which is great) but i was cold for several hours on my first night the gym is nice

everything was perfect especially the breakfast

the rooftop bar was undergoing repairs

fresh towels are provided daily, and the room service is excellent

cleanliness, spaciousness and modern decor of the room

really enjoyed the space itself - master bedroom plus a living area with a pullout couch for the kids, classic

every thing i like maybe something i want is to improve the gym a little

wifi was also very slow

wifi very good

let me also add that the hotel has room service, mini bar, laundry service and more

the only thing i missed was a little notebook to pen down the number of laundry pieces

they got us set up with doing our laundry which was appreciated

the gym at the top was nice

lovely continental breakfast with option to upgrade at a small cost

the rooftop is really nice, so is the bar but we couldn t enjoy it for too long because of the opening times

location was great right in the the middle of the shopping, we loved the view from the bar, but felt the bar

hotel doesnt really have a lobby or bar or anything like that, and they did not have towel slippers for the room

the breakfast and evening bar food was pricey

roof top bar and restaurant was lovely, the views were superb

the gym is nothing but a set of light dumbbells

location bar and terrace

drinks in bar area were reasonably priced

fitness centre was not great even for hotel gym

to the technical problems, i didn t have wifi for 2 days

sent lots of items to the hotel's laundry and one of my tops returned totally shrunk, it could not fit a 5 years

no proper laundry service , i

exceptional nice stuff, very good room service

to the action/interesting buildings/restaurants, in city center, cozy bed, room service the best( thank you ),

the only thing i didn t like was that the outdoor terrace / bar was not in use during my stay.

furthermore, the prices for laundry service were literally a mockery, i

supplementary charges (laundry, bar) were very high

gym was closed for duration of our trip

receptionist is the one attending the room service

the hotel's free wifi was fast and worked without interruptions

wifi is a bit iffy

- the room service together with the breakfast was the biggest disappointment

only thing that was problematic was the wifi in both of our room was nearly unusable

more choice needed on the room service. the options are rather bland.

also there was no room service after 5:00pm

i did not remember (special thanks to her exceptional will to help), clean an neat, free laundry/ironing room

laundry facilities on site

spacious apartment. laundry facilities. lift.

great to have basic kitchen facilities and access to the laundry

there is a laundry room in the top floor (6th) but it didn't had any air conditioning, and with an outside

think if they had laundry facilities - it s would be beneficial for travelers especially in the old town

noisy with pipe work, for the 4th floor, then was woken pre 7am with the laundry

door to be quiet then on last night around 1 in morning a family arrived shouting and screaming kids running

walls are paper thin - i listened to my neighbours watching tv & playing with their kids until 1am

breakfast and coffee was good

they were very friendly with the early check in they offered when we arrived

very friendly, great location, beautiful art deco features, comfortable bed, wonderful rooftop pool & bar,

were having some wifi issues during our stay

100% already planning to return - roof terrace pool and bar are very much worth a

the bed was comfortable, the staff top-notch, and the rooftop bar a perfect place for a nightcap

i used laundry services and was delivered pretty fast- i got my order ready the next day

the room rates are great deals relative to the usa, i found the laundry service prices to be a bit high

hotel was fully booked), but as a consolation we have learnt that the sound was coming from the laundry area

this hotel had everything, two restaurants, a nightclub and a gym

baby bed for kids 0-3 years was only about 80cm long whih is too

there was also a problem with the wifi but it was fixed within a short time

the only thing when booking breakfast as part of our stay , it isn t made clear that the breakfast is served

was aware we had to go to a different sister hotel for breakfast so it was not a surprise but probably the only

breakfast at another hotel of this chain, a few minutes walk away

wifi was quite poor, really hard to work / have reliable zooms