the laundry delivery service was right outside at 2am and made all the noise possible

no laundry a bit ............

rooms are nice and offer wifi, tv and tea and coffee and fresh towels

outstanding front desk very helpful and professional. breakfast great.

enough parking places in front of the hotel and one may need to park his or her car outside the hotel area

used as a stopover as close to motorway and was pet friendly

nice room, friendly staff and good breakfast. close to the highway and the airport

baby changer unit in bathrooms down stairs (bar area) and impossible to change a nappy when the timer made the

room was good size for a small family (im a single mum with 3 young kids) and my group booking had been given

lovely place to stay and rest, beds good, breakfast nice

dont give you an iron, you have to buy the whole laundry service to get an iron

smell in the corridors poor wifi no phone list in room to connect front office or house keeping

breakfast could have been better but was ok.

bar man in the evening was friendly too

the bar and breakfast was good as well

there was a lot of noise at night as they move the laundry containers out of the building

the wifi worked well

nice bunk beds for the kids and a comfortable king bed for the parents

the kids particularly liked the bunk beds

the snack bar & restaurant had good menus and the food was very good and fairly priced

no wifi in rooms

wifi connection confusing. not free. bathroom shower was leaking.

downstairs bar and coffee lounge area

we had a drink in the bar area and it was very reasonable

wifi is free only if you book directly on their website

everything. clean and comfortable room. great wifi.

they offered breakfast for a fee but we opted out and ate on a local cafe/braque one block away, to support

wifi in the rooms, only downstairs, but otherwise it's just a budget room so can't really complain

from the airport with friendly staff, a bar and we had a great night s sleep

be nice if there was a bar and decent food in the evening, (didn't have time for

nice room , great pool and pool area , helpful staff when we had a problem .

really nice pool and garden area

wifi was very patchy which was frustrating, would be impossible if you were actually working from

car park, pool and garden comfortable bed

clean and amazing location for a gateway, the swimming pool was the icing on the cake, thanks for the experience

everything...staff was very friendly and the pool was nice.

the mini bar was dirty and the bathroom sink doesn't have a good flow.

swimming pool was used by some outsiders and there was a group of over 20 kids and their parents during 5pm to

the pool anf sauna where great

good breakfast, reasonable wifi, very well-located towards the airport and the area arround valencia

no provision for laundry but may not be big problem as there is a public laundry few minutes of walk away from

we couldn't open the window because the bar outside was full of people and noise wouldn't let us sleep

wifi was terrible

breakfast was a typical buffet, which wasn’t any

there were opinions about poor breakfast - not true

wifi worked fine

a little bit expensive but worth it at the end, didn't have chance to try the swimming pool and gym

nice people clean nice room nice garden with smal pool wery nice spa all service are wery good and wery profesional

small gym on site and nice basement spa, extras price

no lunch time or afternoon. bar service.

wifi did not reach very well in the bedroom in all parts

no tv or wifi at all

the internet (wifi connection) was atrocious. it would cut off and on constantly and was slow.

got the wifi to work

wifi worked well, staff were really

the walls are very sound-proof and you can hear all the hotel guests doing their laundry and using the toilet

own fault for not understanding- but do not get your laundry done here

staff was nice, laundry service very quick

we asked what is the possible extra services, she mentioned only laundry (unnecessary for one night for us)

food was excellent and the pool was perfect

big spacious rooms with incredible view, staff were friendly and helpful, food was lovely fresh and

being picky i would say would have been nice if indoor pool opened at 7am same as gym.

the breakfast was excellent-so much choice every day which set us up for exploring

breakfast: very wide range and great quality food

the pool, the level, the room, the view from the room (17th floor), the staff

116 eur for laundry service - really expencive. no pool bar.

aaaaand by mistake my shorts went with the laundry, instead that i received in my room an extra pillow case

we loved the sauna and pool and the staff were exceptional

food from room service was great!!

interior of the hotel, it's own dedicated public restaurant inside the hotel (and it also does room service)

on the request to wash our clothes we were informed we could use the laundry service but for the regular rates

the front desk was very helpful, giving us a map and informing us of where we could do laundry

rooms the rooms ware cleaned: the laundry changed almost daily accommodation with a fridge in the room parking

the steak we ordered for room service was ok, came a little cooler than would've liked.

no cereals for kids mainly just plain cornflakes and muesli

sheets laundry detergent got both of skin allergies reactions, till now 5 days later arms / legs skin

staff, very quiet and comfortable room, close to markets, laundry, restaurants, shopping, and both walkable

gift for kids - picture and pencils

room also had blackout curtains, which is always a plus when travelling with little kids

breakfast had plenty of choices, and the kids enjoyed it

nice breakfast, early check in and late check out available, polite staff

if you are alone or at least without kids , for sure you should stay at this hotel

i came back and asked it there was room service being the restaurant was not open

we couldn't enjoy too much the swimming pool but we experienced the gym and explore a little bit

the restaurant had limited opening and room service only between 20

very efficient and relatively inexpensive laundry service

housekeepers stole my laundry bag from my room

tiny bathroom, poor quality bed, no wifi i the lobby, some very unfriendly staff

such a lovely experience. great room, breakfast was fine, the gym was decent.

it was always full with kids (that is normal, because it's not a hotel just for adults)

public transportation available, hotel facilities were great, even used their laundry service and it was pretty

no iron. clearly to make people pay for their laundry service

complimentary like soap, they gave us only one, no free lotion, toothpaste, toothbrush, only one laundry bag,

the laundry service was out of order and the lift broke while i was inside

we would like to use laundry, i asked about price list, in the reception said: 'okey, 10 minutes and we will

i wish there was a laundry service as well. everything else was perfect

good location, very nice room, comfortable bed, excellent breakfast.

the gym of the hotel has enough equipment to do a good training, and you just need to ask the staff for

breakfast has a lot of choices, including some local food

wifi connection 'clunky' - had to ask several times for password, reboot etc

no laundry service.

the staff, the breakfast, the near by site seeing, the warmth, the fridge in my room, free wifi

spa bath, the location, the staff, the breakfast, the near by site seeing, the warmth, the fridge

as local restaurant kitchen was about to close the receptionist looked after our belongings allowing us to make

for two adults and two kids was too small

3m deep - so only for the kids really

good location across from the park. nice variety at breakfast. friendly staff and pet friendly

perfect room service, swimming pool, great breakfast, ideal parking in front of the hotel.

for fitness enthusiasts, the hotel houses a gym and sauna, ensuring an active vacation

breakfast, we didn't take it, so i could not tell anything about it, but we took dinner with room service, and

wifi and hot water pressure

good bar and breakfast

we had wifi issues during our stay in which the connection was weak.

good wifi, good parking, nice restaurant staff

the wifi was also quite slow

if you need laundry, there are many around, just few minutes walk

laundry service was good albeit somewhat expensive

wifi was very poor

previous stays ( not this time) it can be noisy on a saturday night as there is a bar across the road but a room

location, nice room, good breakfast and wifi, plus easy access to/from the airport by metro

appreciated the fact that there was a laundry, right next-door where we could wash our clothes and, as a bonus

a guest laundry facility

inexpensive laundry service

great location..free wifi, good breakfast

hotel for a trip to valenica with familie and kids

limited information from. staff about laundry services. please provide a sign

breakfast was basic although appropriate for the price

the breakfast could do with an improvement in the quality of the food. the coffee was horrid.

very friendly staff, clean rooms, good wifi

friendly and helpful staff and such a good location in the heart of valencia very clean lovely breakfast

laundry practlically not operating

town area easy to get around train station about 10 min walk lovely pool on rooftop with small bar very comfortable

rooftop bar was good too

the sole waiter juggling bar, room service and restaurant single handed on a saturday night couldn t possibly

spotty wifi

curved toiletries didn t smell nice restaurant closed service minimal - didn t even drop laundry put in back

wifi connection wasn't as good as i thought it would be.

they need to expand the gym and offer a weight machine.

hotel was clean, large bedroom, comfortable bed, good wifi signal, clean and big bathroom, shower pressure

i booked this hotel coz its pet allowed, and i didnt notice i need to pay clean fee, 20 per dog

our laundry was not collected from our room even thought we placed it in their laundry bag

newly opened rooftop pool was absolutely heaven, especially on a really hot day

location, great room, perfect rooftop pool, helpful attentive staff

the wifi is on and off at the 3rd floor. you have to log on very often.

wifi was quite slow, which is quite frustrating when you are trying to work.

smell of laundry

rooms based on films and our room felt a little disney, great if we had little kids but we did not

staff clean room and bathrooms location was good, but not right in the centre of old town wifi was strong

nice personal, great location if travelling by train, close to sights in the city center, kids liked the star

because the kids like harry potter, i asked for that room in advance via booking

room service didn't work online (no options to order using qr etc

it has underground parking and a kitchen in the room so we cooked a lot of our own food and it was very convenient

they made our stay very good, from the parking, which is challenging, to dinner reservations to wifi, they are

wifi a little slow sometimes.

large, bright , comfortable room with great self catering facilities for flexibility. also a gym

they got us set up with doing our laundry which was appreciated

the only thing i missed was a little notebook to pen down the number of laundry pieces

let me also add that the hotel has room service, mini bar, laundry service and more

(superior king room) great price, fab breakfast, including hot buffet, ealry check in and late check out and

lovely continental breakfast with option to upgrade at a small cost

iron available - only a laundry/ironing service for a fee - i find this unacceptable and very rare

no price list provided in the room booklet for minibar items and laundry services

iron in room or available from front desk - only option given was the laundry service

it would have been even better if the hotel had a swimming pool

good gym wi-fi ok helpful staff better than stay in boutique hotel

wifi was excellent

we also really appreciated the bar for cold drinks and the convenient luggage storage after check-out, which

maybe no bar area

it was a great room and enough space for the 4 of us (parents plus 2 adult kids)

wifi fast

the provide free bikes and even strollers for people with kids

the wifi was quite slow sometimes

the staff left a note with a small present for kids during the night when the three wise men come

you travel with kids the location is not perfect, there are a lot of adults drinking and smoking nearby, it's

family friendly hotel so can be a bit noisy if kids are running around

we arrived during a weekend festival, they were gracious enough to give us a late check out, and wait at the

issue with room service which were attended to by the manager to our satisfaction.

provide more drinking water. room service menu does not have food items.

everything about our stay was impeccable, from the communication with the staff, the room service, cleanliness

wifi quality can be improved

the rooftop bar was undergoing repairs

nice vibe in downstairs bar

everything was perfect especially the breakfast

ceiling height is so high (which is great) but i was cold for several hours on my first night the gym is nice

damaged my travel companion s clothing in their in-house laundry but refused to compensate for the 800 loss

damaged my travel companion s clothing in their in-house laundry but refused to compensate for the 800 loss

channel - bed is big and very comfy and with nightly turndown service - slippers, bathrobes + laundry bag provided

to request a few room service expendable items during our stay that were not replaced during room service

the one thing i would add are more vegan/ plant based options to dinner menu and room service.

fresh towels are provided daily, and the room service is excellent

no laundry machine

wifi could use a bit of an upgrade, as it s quite slow (not sure if it was due to outdated

wifi needs to be faster

staff was very gentle, the room had all that's necessary (safe, wifi, tv, fridge, hairdrier etc), and it was

friendly stuff, when i asked for late check out they easily

location right next to the wall, laundry, pharmacy, bakery, and stores

they have a phone but no room service and when i asked about laundry service they pointed to the self laundrette

room was next to the laundry and the storage room, slammed doors since 7 am, spinning washing machine running

staff are friendly and helpful and their was a laundry service next door which i used and was easy to use and

location was super (among other things next to a laundry place)

supplementary charges (laundry, bar) were very high

furthermore, the prices for laundry service were literally a mockery, i

no restaurant or room service, and bar service hit and miss

is under renovation, so when i was there, there was no bar, no dining room, sporadic power and wifi

nice gym

there is a laundry room in the top floor (6th) but it didn't had any air conditioning, and with an outside

spacious apartment. laundry facilities. lift.

i did not remember (special thanks to her exceptional will to help), clean an neat, free laundry/ironing room

laundry facilities on site

great to have basic kitchen facilities and access to the laundry

also there was no room service after 5:00pm

only bad experience here was to do with the room service (which isn t actually run by the hotel)

best reception team and cleaning room service!

customer service from the reception staff, comfortable bed, fast wifi and a delicious

shame the bar on the first floor isn t operational

special thank you to julia & francisca very ballanced and fresh breakfast amazing room temperature and confortable

property is ok and it s not a full fledged hotel, does not have lunch/dinner option and neither room service

it s a pet-friendly hotel so you can bring them with you and they welcome them with a bed, bowls, and even

they are totally pet friendly, we said we will come with the cat and they left in the room all possible

morning breakfast and staff were wonderful and

also we asked for laundry the first day and the say

i also called to ask if there was a laundry nearby and the lady that answered said she would call back but she

beds too hard.ridiculous laundry prices!!!!!

a pity, for a 4 star hotel at least some fitness/spa amenities should be available

outside was extremely noisy (school kids, non soundproof windows) low water pressure (i can go #1 stronger than

young ladies at front desk were very nice but i was unable to get laundry done due to fallas even though i faked

the wifi was included and had coverage throughout the building

no room service or minibar.

the wifi stop often

wifi signal was not perfect, could have been incidental

i used laundry services and was delivered pretty fast- i got my order ready the next day

hotel was fully booked), but as a consolation we have learnt that the sound was coming from the laundry area

the room rates are great deals relative to the usa, i found the laundry service prices to be a bit high

spotty wifi

our kids were in another room so this was definitely not “left” for us

sent lots of items to the hotel's laundry and one of my tops returned totally shrunk, it could not fit a 5 years

no proper laundry service , i

bar person was really really great

a lovely pizza place directly across from hotel which was perfect when our flight landed so late

excellent- perfect for early check in and late check out

location was great right in the the middle of the shopping, we loved the view from the bar, but felt the bar

roof top bar and restaurant was lovely, the views were superb

the breakfast and evening bar food was pricey

the 9th floor bar / cafe / restaurant is excellent

the rooftop is really nice, so is the bar but we couldn t enjoy it for too long because of the opening times

wifi was quite poor, really hard to work / have reliable zooms

the downside the room was small for a couple with cases, the wifi was a bit poor and tv didn t connect, the

wifi was rubbbish and ineffectual

breakfast was not good

would be good if there were any breakfast options on site

noisy with pipe work, for the 4th floor, then was woken pre 7am with the laundry

think if they had laundry facilities - it s would be beneficial for travelers especially in the old town

very kind staff, comfortable room and delicious breakfast

perfect location, clean, good wifi connection, friendly staff. great for a short stay!

breakfast adequate with sufficient choice and the hotel was def value for money