help me a lot for staying, laundry, facility...everything. and the location

the wifi signal was weak on the third floor but the view from the balcony was great.

no wifi on the upper floor and bare wires protruding in the bathroom.

the wifi was sporadic and unreliable

wifi in our room quite good

- fantastic dinner at the pool - very friendly staff of the restaurant - good music

breakfast coffee had to chase staff , they need little training to avoid

bar area was nice

kitchen was well equipped

excellent hotel, good choice of food at breakfast the restaurant was exceptional

plenty of parking, nice showers

the bar looked nice and the beer was nice and cold

door to use instead of going through the bar is tricky to use - hard to open when shut and doesn't automatically

for my needs the location was spot on friendly staff good price plenty of parking space

parking is next door which is good

the laundry service is convenient, but also means there are no iron/board in the room.

laundry service helped out in a pinch

the pool and pool area were very good

dining excellent, staff friendly, room and shower were great, excellent parking, great swimming pool and bar

bar tenders and reception very professional and helpful

loved the small detail of the honesty bar and the breakfast was great

we opted for breakfast every morning which was of a very good quality and gave us a great start to the day

lovely breakfast

we had a family room with our kids and it was spacious and comfortable, the shower was also really good

great hotel, good breakfast easy asses to the metro to valencia.

dont give you an iron, you have to buy the whole laundry service to get an iron

outdoor pool was closed and no loungers around outside area

pleasant room, clean, very nice breakfast

smell in the corridors poor wifi no phone list in room to connect front office or house keeping

good breakfast

good wifi

they have a coffee bar attached, but it was closed when we were there so no breakfast available

francesca supervised breakfast on both days and she enabled us to change rooms as we had no wifi signal in the

no bar or restaurant

lovely bar

great hosts. great dinner easy parking. visiting local vineyard

speedy free wifi too

a bit of a challenge with parking, as the hotel does not have its own parking lot.

bar / hotel manager was very rude to staff and guests

spa and interiors !

no laundry a bit ............

the laundry delivery service was right outside at 2am and made all the noise possible

good parking availability

wifi in rooms worked well

the bar as it was unexpected but needed by the time we arrived

clean, quiet, comfortable bed, good wifi. i would stay here again.

helpful staff, excellent value, street parking easily available nearby, lifts to all floors, good wifi, fridge

the wifi didn't work from my room.

wifi signal was very weak in our third floor room, had to park a long way away, although were able

central location. good wifi. very nice room and bath.

limited free of charge wifi

room is modern and very good quality of everything, including free wifi and lots of channels on a modern big

right next to the airport, clean rooms, kind staff and good breakfast.

breakfast available already at 6

they offered breakfast for a fee but we opted out and ate on a local cafe/braque one block away, to support

wifi connection confusing. not free. bathroom shower was leaking.

we had a drink in the bar area and it was very reasonable

if you ignore the first bar across the street walk to the left and up to the main market there are several bars

next to the metro. early check in without charge.

thing only is there is no tea or coffee facilities in the room, however there is a bar downstairs and comfortable

nice bar and people working there.

breakfast was ok but poor value for money at 10e with nothing cooked on offer

food, although breakfast was basic

wifi was good

delicious breakfast, however, it was exactly the same for 14 days in a row

i would recommend the place any time especially for families with kids

swimming pools are very deep

very well maintained and there was plenty of shady spots to relax with our little dog while the kids played

was amazing, beautiful oasis, with everything you need and a ton of things for the kids to do

the kids can run around, be in the pools, etc

the mini bar was dirty and the bathroom sink doesn't have a good flow.

wifi worked great

room because of covid-19, they can not put coffee or tea make in the room, you can not use sauna /spa but what

pool and sauna were very welcome and wifi was very good

everything...staff was very friendly and the pool was nice.

the wifi was also good

food was fine { i alwys trust a place where locals come to eat] , coffee excellent and bar had everything that

glassing, so traffic no problem, big room with air conditioning, clean throughout, plenty of parking, comfortable

clean, fast wifi, easy parking, friendly staff. bath.

plenty of parking in front the hotel

no provision for laundry but may not be big problem as there is a public laundry few minutes of walk away from

limited room facilities, no coffee machine, very poor wifi, very week aircondition

i arrived with my two little kids at almost midnight travelling in from madrid and i asked why the receptionist

to city and offices in technology park, breakfast, hotel staff are polite and supportive

a nice choice of typical spanish breakfasts, not much choice of other

the wifi was also quite slow

we had wifi issues during our stay in which the connection was weak.

good wifi, good parking, nice restaurant staff

good bar and breakfast

wifi sucks

there was no laundry service or iron in the room

choice although the hot food wasn't hot at breakfast

this time, the restaurant and bar were closed, but we hadn't been forewarned

parking was taken up with multiple empty tesla charging stations.

it was easy to find and there was plenty of onsite parking

no tv or wifi at all

wifi worked well, staff were really

wlan has no internet (use hotel wifi)

got the wifi to work

wifi did not reach very well in the bedroom in all parts

the walls are very sound-proof and you can hear all the hotel guests doing their laundry and using the toilet

own fault for not understanding- but do not get your laundry done here

staff was nice, laundry service very quick

we asked what is the possible extra services, she mentioned only laundry (unnecessary for one night for us)

good wifi speed

pool could be bigger and bar staff kept disappearing.

the only thing was the pool was a little too cold, but everything else was wonderful!

the free wifi was slow and struggled

the wifi is also one the best i have had in a hotel very fast at all times

pool area & gym were wonderful, very relaxing

parking was free, staff was very friendly, room was big and bed was big and very clean

the first morning we went to the bar to have breakfast and the staff was a bit rude

the pool was lovely, on 2nd floor so it was great to be up higher

it has a little gym for husband and swimming pool that kids enjoyed during hot weather.

gym equipment were not well maintained

aaaaand by mistake my shorts went with the laundry, instead that i received in my room an extra pillow case

116 eur for laundry service - really expencive. no pool bar.

swimming pool is quite nice with a separate little pool for little kids which our 3 year old son liked the most

didn't know about the kids club, which was a big plus

we reserved deluxe room with spa access- but spa was closed on that day , and breakfast - 16 per person and

the front desk was very helpful, giving us a map and informing us of where we could do laundry

on the request to wash our clothes we were informed we could use the laundry service but for the regular rates

rooms the rooms ware cleaned: the laundry changed almost daily accommodation with a fridge in the room parking

the guy from the bar was closing but he still served us

our two kids are only 2 and 6 struggled to get to sleep squashed up together in a pull out sofa bed - i was

very efficient and relatively inexpensive laundry service

housekeepers stole my laundry bag from my room

tiny bathroom, poor quality bed, no wifi i the lobby, some very unfriendly staff

access to gym and swimming pool with a good timing over the day

unbelievable breakfast very friendly and professional staff the place to stay

the restaurant had limited opening and room service only between 20

i came back and asked it there was room service being the restaurant was not open

if you are alone or at least without kids , for sure you should stay at this hotel

wifi was poor for my room.

so very comfortable room and provided kettle for tea/coffee as well as mini bar

sheets laundry detergent got both of skin allergies reactions, till now 5 days later arms / legs skin

staff, very quiet and comfortable room, close to markets, laundry, restaurants, shopping, and both walkable

wifi could be a little stronger signal (especially when everyone is in the restaurant/bar) but very

breakfast had plenty of choices, and the kids enjoyed it

everything from the staff until the bar downstairs is 10/10

we would like to use laundry, i asked about price list, in the reception said: 'okey, 10 minutes and we will

i was informed that i could only use there laundry service if wanted any ironing done

public transportation available, hotel facilities were great, even used their laundry service and it was pretty

the laundry service was out of order and the lift broke while i was inside

no iron. clearly to make people pay for their laundry service

no laundry service.

staff, lovely room with a huge double bed, bathroom with a spa bath and double vanity, close to lots of

for two adults and two kids was too small

the spa bath and its fittings were very old and discoloured making it look less clean than it probably

spa bath, the location, the staff, the breakfast, the near by site seeing, the warmth, the fridge

i wish there was a laundry service as well. everything else was perfect

breakfast is superb and the staff working there is lovely

a private parking included in the price and available only for hotel guests, and also a very nice gym

the gym of the hotel has enough equipment to do a good training, and you just need to ask the staff for

it has a nice small gym which i enjoyed a lot

rooms - great solution for famillies; in the hotel is the swimming pool with the bar where you can order the

great gym and lovely terrace with year around

wifi was good

pool on the roof which is great as well as the terrace where you can do some workout on the gym or eat and drink

very good breakfast. wifi in the whole hotel area. nice personnel.

laundry service was good albeit somewhat expensive

if you need laundry, there are many around, just few minutes walk

great choice for breakfast

quite small gym was adequate

the room was very spacious and room service was excellent

inexpensive laundry service

a guest laundry facility

appreciated the fact that there was a laundry, right next-door where we could wash our clothes and, as a bonus

the staff were friendly and helpful, and the breakfast and wifi were very good

very nice hotel, excellent wifi.

beds too hard.ridiculous laundry prices!!!!!

also we asked for laundry the first day and the say

i also called to ask if there was a laundry nearby and the lady that answered said she would call back but she

the gym needs to be updated big time.

early check in was allowed which was a big bonus as we had a very early morning start

limited information from. staff about laundry services. please provide a sign

the breakfast had only sweet things.

they offered breakfast

the place was clean overall and wifi was good

or in the nearby rooms), too firm pillows, very limited breakfast, very slow and unstable wifi

curved toiletries didn t smell nice restaurant closed service minimal - didn t even drop laundry put in back

parking and pet surchages are on the high side but happy they have a garage and accept pets.

would recommend to stay here except for the wifi connection

hotel was clean, large bedroom, comfortable bed, good wifi signal, clean and big bathroom, shower pressure

the location, staff is friendly, room and bathroom agreable. wifi is good. will come again.

showers very hot always, wifi amazing & room very clean

kids beds could be a bit bigger.

had a room that all five of us could fit it (2 adults and 3 kids)

we learned of their liberal pet policy in the night, when one dog started barking and then another fellow

location was great, room was fantastic. kids love it.

laundry practlically not operating

the wifi wasn't especially great. disconnected regularly.

room service was excellent

the location, the staff was friendly, we were able to get early check in, and we were able to leave bags at

lovely pool but wish it could be bigger!

smell of laundry

staff clean room and bathrooms location was good, but not right in the centre of old town wifi was strong

nice to know that it is pet-friendly

the ac and the wifi were good

rooms based on films and our room felt a little disney, great if we had little kids but we did not

our laundry was not collected from our room even thought we placed it in their laundry bag

modern hotel in a great location. good wifi and shower.

roof top pool a welcome addition in the heat and a great location

lovely having the pool on the roof, a coffee machine and great views of city streets

easy check in, great wifi

probably one small fridge in a rooms and a small push up with gym equipment

great hotel! there was also a special room for kids.

the gym was very small

elevator closes before you get in. no area for the kids.

wifi was good and stable

fabulous location, clean, helpful staff, bar not over priced.

little variety of food, not very tasty, few options for kids

city and within walking distance of all the historic sites, museums, shopping streets, numerous bars and

the bathroom was great and the rooms are big with a kitchen space and lounge area provided

nice late check out 12pm

iron available - only a laundry/ironing service for a fee - i find this unacceptable and very rare

no price list provided in the room booklet for minibar items and laundry services

iron in room or available from front desk - only option given was the laundry service

i didn't find the room service available.

satyed only 1 night and didn't use any of the awesome facilities such as the gym and spa on the deck

cleanliness, spaciousness and modern decor of the room

we love the clean spacious suites, comfortable beds, the spa and above all the friendly service we met from

the suite was a good size and had kitchen facilities

location was excellent, the suite was a good size with a very well equipped kitchen

my kids loved it

no laundry machine

the wifi works well

very comfortable beds, frequent changes of bedlinen and towels, room service every day

wifi could use a bit of an upgrade, as it s quite slow (not sure if it was due to outdated

nice helpful staff and very good wifi

nice vibe in downstairs bar

the rooftop bar was undergoing repairs

ceiling height is so high (which is great) but i was cold for several hours on my first night the gym is nice

everything was perfect especially the breakfast

fresh towels are provided daily, and the room service is excellent

let me also add that the hotel has room service, mini bar, laundry service and more

they got us set up with doing our laundry which was appreciated

the only thing i missed was a little notebook to pen down the number of laundry pieces

maybe more kids friendly food, but still, you can find something to eat.

they even had some extra routers (with password) because my partner needed a secure wifi to do some work

unfortunately, the roof top bar wasn t open on the nights we stayed

hotel bar not open to guests in the evening when we stayed from march 11 to 15th

location was great right in the the middle of the shopping, we loved the view from the bar, but felt the bar

the 9th floor bar / cafe / restaurant is excellent

the breakfast and evening bar food was pricey

washing machine or laundry service could do with a small washing room

i didn't know that was a pet friendly hotel and hygiene was not the best because of

the internet(wifi) is not good

room was little tight on space with 2 kids for a family room, but the staff were really

waiting over half an hour to get served at the bar

gym was minimal - weights were dumbells up to 10kg - no other weight machines

drinks in bar area were reasonably priced

very friendly, helpful and speaks good english, room was clean, modern, comfy bed, great shower, wifi was strong

wifi had no password

they helped us get a late check out we really needed :-) the room is average size and it has all the things

furthermore, the prices for laundry service were literally a mockery, i

supplementary charges (laundry, bar) were very high

hotel bar was only open at limited times, however, this is not really a problem given the choice of

room itself and room service impecable

the restaurant was closed so no breakfast or room service

no proper laundry service , i

sent lots of items to the hotel's laundry and one of my tops returned totally shrunk, it could not fit a 5 years

wifi is good though so maybe bring a laptop or macbook and watch films on that

the rooftop bar wasn't open however this was probably due to covid times...

helpful staff, nice relaxed atmosphere, comfy beds, late check out facilitated

room service available both days we were there

wifi signal was too weak and slow

shame the bar on the first floor isn t operational

view only walls outside no catering except breakfast which was very good could ask for room service but we did

only bad experience here was to do with the room service (which isn t actually run by the hotel)

great to have basic kitchen facilities and access to the laundry

spacious apartment. laundry facilities. lift.

laundry facilities on site

there is a laundry room in the top floor (6th) but it didn't had any air conditioning, and with an outside

i did not remember (special thanks to her exceptional will to help), clean an neat, free laundry/ironing room

i used laundry services and was delivered pretty fast- i got my order ready the next day

the room rates are great deals relative to the usa, i found the laundry service prices to be a bit high

hotel was fully booked), but as a consolation we have learnt that the sound was coming from the laundry area

a special thank you to guillermo, who arranged to let us have an early check in

the wifi sometimes dropped out.

noisy with pipe work, for the 4th floor, then was woken pre 7am with the laundry

think if they had laundry facilities - it s would be beneficial for travelers especially in the old town

location perfect. wifi worked well. the staff were all very nice and friendly.

door to be quiet then on last night around 1 in morning a family arrived shouting and screaming kids running

walls are paper thin - i listened to my neighbours watching tv & playing with their kids until 1am

they were very friendly with the early check in they offered when we arrived

the rooftop pool is exceptional

100% already planning to return - roof terrace pool and bar are very much worth a

lovely hotel, great location, friendly helpful staff. really nice pool and rooftop bar.

rooftop pool was essential during our stay