my parking spot was super reachable and visible

very quiet, easy check in, clean room, easy to access, free parking.

liked the cleanliness and organization and the price point was great with parking

the kitchen in the common area was very well equipped

place was quite: it was a bungalow next to the pond with its own little kitchen, and compact washer and dryer

free parking and laundry facilities. staff were friendly and helpful.

the heated pool and the location of the hotel.

getting into the parking lot and getting into the hotel was

to go inside and get a ticket from the front desk, then go back around and park in underground parking

also, there was free parking

were amazing, room was amazing, bar was awesome, overall fantastic if you don't have to be in downtown

pet-friendly, and staffed by very friendly people

the room service meal was exceptional and quickly delivered

some spots within the room could have been cleaner (found some pet fur/ hair) that was not ours.

wifi wasn t connecting well.

also, we had a pet so we had to stay on a particular floor

the staff was super friendly and the little hotel bar was lovely

location, close to many restaurants and shops. very clean and pet friendly.

parking available, walking distance to shops and restaurants but area is very clean and quiet

the hotel should have provided options for those who could not work out-- ie, another hotel or gym

the room idea itself, spa bath on room, cool idea

not clean , kitchen doesn't work

the free parking

a thing this motel is discussing, i would not even let my pet rat stay here, people need to stay far away from

couches and tables on the sidewalk, carpet in the parking lot

hotel was clean, staff were helpful the free breakfast was lovely the beds were comfy having a laundry in hotel

not good to young kids to swim there

are nice and friendly, breakfast is included and there is an indoor pool and gym

pool is small and cold but the kids didnt care and enjoyed after long day of sigh seeing

great tv and wifi

there was also good parking space

parking excellent

breakfast included

location , fair price, strong wifi , good variety of food for breakfast

clean room, as described. able to book a ground floor room as i requested. available parking

microwave in room and it was located in the laundry room with lint from clothes flying around when i wanted to

breakfast was great staff was excellent

from the time of check in which by the way they were able to accommodate an early check in

of restoration

breakfast is perfect, front desk is also very nice.

staff was very helpfull and the option to do my laundry.

the pool was beautiful and very serene

miss the direct doors to outside fir a pet

plenty of car parking and a pizza restaurant next door too

pets friendly. excellent brecfests. friendly stuff.

the pool was nice and the room was nice.

pool was closed so kids were disappointed but minor issue.

would be nice to clarify complimentary breakfast when booking and coupons given upon arrival

the gym wasn't ready and according to them it was under construction

was an boxing event happening on the saturday and parking was a disaster

my room was right beside the customer laundry room and it was very noisy.

laundry facilities and room size

was no laundry room, and it was about 18 min by car from the city center

no pool and the cleaning starts to early in the morning (8-8:30 am) and it s loud

quiet. big room good wifi

we were in the dark parking lot calling several motels until we found one that had a room available

bear the bridge. parking available. good price. was very clean. no complaints.

they allow late check out for a small fee per hour

free parking right in front of your room. wifi was ok.

free parking right in front of your room. wifi was ok.

was not able to connect my laptop to their wifi even though my cell could connect but wasn't great at all

the wifi was temporarily unavailable while we were there

wifi sucked

thing i didn't like was the the free wifi that didn't work most of the times, and i found the price a little

i like that there is a parking lot

easy parking at your door

nice fenced in sitting areas around the clean, up kept pool

pool was clean and clear and very nice, quite deep on one end which was nice for a change

the wifi was difficult to get onto and once on it dropped out. we could not use it.

parking was cramped, partly because of

i did get wifi but it was very complicated

pictures aren t quite as accurate as they ll appear it is absolutely pet friendly but there s a reason

i got a unit with a kitchenette so i could prepare a few things

wifi worked fine

not able to leave my luggages at the hotel and i had to leave them in the car at the bell center parking

restaurant never open. parking lot was very dangerous - inadequate snow and ice removal.

did not like that there was no room service; no one ever informed us that there was none, we had to empty our

fully cleaned, there was previous guest garbage in the bins, and there was a defective towel bar in the bathroom

clean, nice pool with sauna, exercise room, very complete mini bar with lots of variety and reasonable

also, a little note or something in the room and/or hallways to indicate where ice, laundry, pool, etc, were

breakfast included, no room service available, restaurant and bar had very limited hrs, distance from montreal

there was ample free parking and several restaurants and bars

populated rooms with multiple screaming kids

was the perfect getaway with in room spa bath

place is super clean, lots of parking and staff are excellent, knowledgeable and friendlyud83dudc4c location is

love the breakfast with lots of food choices, sauna hot tub and pool. clean rooms friendly staff

clean room , wife liked all the mirrors in the room. free parking

so comfy, and cozy! breakfast was great and loved the pool sauna and jacuzzi

the spa worked! good breakfast. comfortable bed. 2nd door to parking lot and private spot.

we particularly booked this one as it had laundry facilities but, unfortunately the dryer broke down

no coin op laundry, no pool, and breakfast not fully self serve.

the breakfast was good and we enjoyed it. room service was good. free parking.

beds were very comfy. easy check-in and friendly staff. very clean and convenient parking.

the outside was dated and the parking lot had a lot of potholes

hotel provides self-laundry, just pay for the detergent

laundry facility handy

really clean comfortable room, great breakfast included, parking included, free laundry

amenities: the hotel offers great amenities, including free laundry machines (tide pods are available for $1

for doing laundry

long stay with kids if we could have a shared washer it would be an additional help or lessen my laundry load

great breakfast buffet great gym/pool helpful staff clean room

parking did not feel safe at all

sign in was smooth, room was clean and cozy and the pool/gym was a great bonus

for our weekend away, great breakfast, nice gym and pool, friendly, efficient, accommodating staff

good size pool and fitness facility which we used

the staff will greet you, parking excellent, service excellent

i loved that the metro was right thereand the little pool for the kids.

pool was clean kids loved it rooms are clean friendly staff close to laronde our destination

unclear at first that you can enter parking lot prior to check-in and your room card once obtained, can be used

laundry buckets for garbage

basic comfortable clean beds and towel location - close to highway ample parking space good wifi

wifi was ok at night, good in the morning.

first place that ever inspected room to return $100 pet deposit.

pet friendly

wifi disconnects often

room was warm. poor air circulation. bed was just ok. and wifi the first day was bad.

the gym still really needs a set of 20lb dumbbells.

the wifi wasn t secure and i got fraud

of a bar can be inconvenient but i was aware in advance and there are plenty of local hostelries

i love the idea of it being an apartment as well so it has its own kitchen and laundry if i ever needed to use

close to downtown, semi-short walk to metro, comfortable bed, laundry in room

com) so perhaps it was just not communicated through the third party, but the 45$/pet/night fee was not communicated

room wifi, nice kitchen, plates and glasses.

modern, comfortable apartment with a nice kitchen and washing machine

gripe i have is we were on the first floor and it was very noisy both internally and outside with laundry being

i used the laundry service and they were really quick and did a nice job

no gym and rooms could be updated.

our trip to auberge du vieux port, everything was spot on; from the staff, to the room, location, room service

the rooftop bar and restaurant were wonderful and the views of montreal and the port were spectacular

they made a recommendation for a spa nearby and went as far as booking it for us

wifi was basically non existent.

great breakfast and coffee.

included breakfast was delicious and the espresso drinks offered in the lobby were an upscale and special

families with kids over age 8

the breakfast was very nice and michel was always there to attend to anything we needed

loved the fireplace

breakfast was very basic, probably not worth the bother, would rather have the room a bit

minor: pretty sure (and i might be wrong) the fireplace/heater was supposed to show flames

the room was very comfortable with beams on the ceiling, stone walls and a fireplace

only concern was the noise of the cleaning people slamming the doors to the laundry cabinets in the hallway

the staff, location and free wifi made our stay very nice.

a petite suite, loved the spa tub and comfortable king-sized bed

suite with fireplace

a family of 5, we booked our rooms to be side by side so that our kids could be in one room beside us

gym was small and limited, and this is such a nitpick

gym,rooms

the bar had a lovely atmosphere and the food very good

the gym did not have refreshments

the staff were amazing and the bar / restaurant area had a great selection

the pull out couch was very uncomfortable even for kids.

bar and restaurant were closed for private events two nights in a row

pet friendly, the size!, beautiful decor, the location, and friendly staff

clean, comfortable, small kitchenette, attention to detail, lovely and large spa like bathroom

modern yet traditional, nice and spacious work area if needed, the work area, beds, sitting area, kitchen were

hotel room was very comfortable and gym was perfect

was new with lots of options for lounging throughout the lobby and other parts and had a nice gym

another attached restaurant that stays open later which i think also serves room service and breakfast the next

what was really terrific was the rooftop bar for drinks overlooking the st

great location, great spa especially paul was exceptional

wifi was excellent

the rooftop pool and courtyard area as a surprise

just ensure that room service is available at all times

wifi at bit sketchy- was down completely one whole afternoon/eve

breakfast was okay...however we opted for other places to eat.

no room service, minimal bathroom supplies

lively bar and restaurant every night

noise and late night bar patron noise was excessive

nicely decorated room, very good breakfast and staff very helpful

evening room service would have been a nice option

no laundry detergent provided or bath mats

bring your own laundry soap if you plan to use the washer and dryer

and finally, the dryer didn t work it just tumbled the laundry around in cold air

there was in unit laundry with detergent

good location, clean and well fitted. nice to have laundry facility

tvs, tons of storage space (great for two people who love to unpack), a huge shower and bathroom, laundry, and

extra shout out to jamie, the night manager, who saved us when the door to our laundry room locked and we couldn

laundry was good to have

small thing- i would recommend putting the laundry soap near the washing machine

great location with clean rooms and laundry. ideal for business travel.

the free wifi and the cooked breakfast was a pleasant surprise.

wifi is not accessible

wifi was a little spotty

clean bright bedrooms with large windows, clean bathroom, excellent cleaning service , great tv & wifi connection

wifi in rooms meant we had to spend a lot of time sitting in the dining room to access the wifi

towels and toiletries are sparse and the burden is on the guest to ask for more or put out a laundry bag to

strong wifi, comfortable bedding, very quiet building, welcoming staff!

room service in the evening was very limited

would have been good to know in advance that the bar was to be closed all evening for an event, but the staff

treadmill in the gym was broken for the full stay

we double checked our bill on the way out and found some laundry accounts which were not ours, included - the

towels smelled like they are washed with the kitchen laundry- also they were thin and we were given just 2 sets

was helpful and friendly (rachel helped me out with everything from quick questions to arranging room service

really, if i had to say anything that may be constructive, i would say the gym could be bigger, if possible

the hotel gym was also fairly well-stocked for a hotel gym and reasonably well-maintained

room service would have been a nice addition

the only thing i wish they had was a complementary continental breakfast.

there are no cleaning supplies in the gym

be a little more eco friendly with packages (tiny bottles of bath stuff and individual jellies at breakfast)

the bar in the hotel was

we were allocated room 4th floor, next to laundry chute overlooking yard which housed rubbish bins

it'd also be great if it was clarified upfront that some hotel services (like laundry) are not available on

to use staff elevator but that one doesn't go to the parking and it had in it dirty dishes and laundry for the

booked a room with a kitchenette and expected to have a stovetop / oven in the room to cook the kids something

they also gave us vouchers for 2 free drinks each at the bar for happy hour which was

room view was disappointing, no privacy, while the laundry service was closed during two subsequent federal

unfortunately because of covid there was no bar , restaurant , valet or maid service

but would of wished that could been available for kids would be a game room and the adult the bar seemed to be

location, the kids loved the pool food was great

even though my kids didn't eat very much, we spent over $100 on breakfast

when i asked if i could use the laundry service free of charge, the supervisor agreed and confirmed a full

no laundry facility.

the staff is very helpful and the services quick, in particular the room service

spend a night for la nuit blanche and the kids are very happy

location very cozy rooms super clean stuff room service 24 h perfect restaurant and bar

it was also great to have an accessible self-serve, well equipped laundry

i was also the only person i could see using the gym towels that are stacked in the laundry room on each floor

areas are not finished: the laundry room that i d really appreciate wasn t there yet and around the hotel

room, pool, spa and sauna were great

the gym is very complete and new, and the pool/spa/sauna were clean and relaxing

it was wonderful not having to return home with chores to do (laundry)

good gym staff were amazing - nothing was too much trouble good having kitchen and laundry location was good

clean and have laundry inside of room !!! best city view

service of laundry in each room/apartment

is new, room space is big, with laundry and kitchen, which is very friendly for family

there were laundry facilities which were very handy

laundry was delayed so we had no towels on check in and the fitting sheet on the bed was too small

when we tried to use the laundry room, we found no detergent was available for purchase

the pool is very small, suitable mostly for kids, also the jetted tub didn't work efficiently and some jets

it was not suitable with little kids on the place

good laundry facility

can clearly hear doors slam and you will cringe from constantly hearing the squeaky wheels of a laundry cart

appreciated the late check out

we ran out of gas on the route from ottawa to montreal and stayed at a bed and breakfast to avoid being stranded

needs improvement; we took wine glasses from the bar and they were left in our room dirty and empty for the

room service wasn't great

hotel design and decor was great! room service was great! ;)

staff left stuff animals in our room for the kids which was a nice surprise for them

there is a bar at the mezzanine floor which parties till late

very big room which was super nice after a long drive: the cocktails were fantastic at the lobby bar and the

about this hotel, location couldn't have been better, staff very helpful, was able to my laundry which was an

to have a kitchen as well as some breakfast included, coin laundry available on site, some staff friendly and

they charge me for laundry in us dollars, but give me canadian dollars

personnel, room breakfast laundry facility

a bit rundown going to the basement for laundry.

to wait to use them because there is only one set for the entire hotel to use (there's another laundry room in

breakfast was wonderful and we were able to do laundry for free

friendly and helpful staff. good breakfast. laundry machine.

the hotel is expensive enough to have to pay extra for the products for the laundry.

not better facility for laundry

everything ! restaurant food was bad , bad customer and room service

- excellent service - spacious room - loved the gym and the outdoor pool

plus there was a nice but shallow outside, heated pool on a terrace on the 9th floor

very friendly staff, great views, lovely pool and sundeck

other than that, we had a great stay room was spacious and clean; staff was friendly; wifi was reliable and

the harsh chemicals from the laundry. overwhelming smell of laundry detergent.

it seems that those bedsheets/duvet are very old and only laundry can not clean it properly anymore

no laundry service

decoration, staff , location, comfortable, modern, wifi, .

1 server and 1 bartender for the size of that bar and restaurant

i have no clue if the laundry offers to do your laundry and i didnt ask

great breakfast

i love the breakfast. and common area. online check in and out.

parking was tight , older area, wifi was poor not wheelchair friendly

it also has amole parking and free breakfast

the laundry service was confusing

it even had a laundry room to wash clothes

i really liked the fact that they had a good iron and an iron table in the room and also laundry facilities

think that they should put the cleaned laundry straight in you room, rather than having to pick it up at the

laundry room (need to use coins) present

i used the laundry room (coin laundry) on the first floor two times

as the studio is well equipped with kitchenette accessories, the laundry room facilities are on the 1st floor

room had a kitchenette and the hotel had laundry which is great for those travelling for a few weeks

of restaurants close by the continental breakfast was better than most i ve come across coin laundry

advised re washing facilities for laundry but unable to buy detergent on site for one wash of clothes maybe an

plus they want 6 dollars to use the laundry machines

i also liked the value for money and the laundry room service

laundry room was good

microwave was in the laundry room

the laundry/microwave room was a bit gross

there is also laundry room

great room, wonderful breakfast, good laundry facilities, nice courtyard

there was laundry available

got upgraded ( 2 queen & extra sitting room) - breakfast was plenty - eggs in little fridges- laundry access -

laundry on site for $2/load

the hotel provides a free laundry room with four each of washers and dryers

excellent location had many amenities such as laundry and luggage storage.

helpful staff, easily accessible laundry room, no charge washers and dryers, great location

place living room to do puzzles good customer service elevator free laundry center

onsite free laundry and coffee

had a smell to them and the laundry closet has a clear leak that soaked half the hallway

some of the staff were very nice and offered me late check out until 3pm

there's a small kitchenet but no coffee or muffins were to be found

the wifi us ok

i had the basement and wifi didn't work for all my 2days stay

there's no laundry room

bed were just too small for two power outlet didn't work room servicing was late in the day no laundry

upper bunk beds are made for kids

location, updated furnitures and breakfast.

very well located, but quiet at night. good breakfast choice. small but usable gym.

pet charge was disclosed only after arriving

lots of food options closeby and above all the hotel is pet friendly

wifi speed is too slow

gym could be bigger. 4 pieces of equipment but otherwise good

no onsite restaurant or room service, but close to other eateries.

laundry quality

the hallways inside hotel were a bit aged and both room service trays and bags of room laundry from house

staff repeatedly left their cart outside my room, along with dirty dishes (not mine) and bags of laundry they

heated pool, room service, cleanliness, overall vibe

room service breakfast was amazing

cheap laundry service

maid service great got laundry done

great that we could do our laundry here as well, for free

no laundry provided.

when people check in, they should be told there is a laundry service, a pool table, ice machine

white shirt during room service to be frank it probably got picked to in the white towels for laundry

my kids adored the hotel

the night they lost my room service meal order. but they more than made up for it the next day.

the hotel states 4 ev charging stations

the hotel is very well equipped, the room accommodated very well our family ( 2 adults + 2 kids) and they loved

they have a fantastic gym and a laundry that guests can operate independently so it's great for longer stays

no hand cream laundry machines defected rude staff in case you don't know french

very helpful staff i liked that you have guest laundry facility i liked your gym facility

we could hear the laundry machine going. every day! through all spinning cycles.

location from train station, also they have a laundry facility

no on site guest laundry, crowded elevators at key times

nice hotel with all facilities, more than enough free laundry

lobby was full of huge buckets of bedding heading to laundry

only 2 critiques would be that the hotel should seriously think about having an on property laundry room for

elevator wasn't working. toiletries not provided. not laundry bag. not worth the price i paid!