not a tidy hotel, laundry & other items of sorts lay about in hallways hotel needs a lot a refurbishment,

good wifi connection and netflix on tv

the room was spacious and had a lovely spa bath, the bed was very comfy

ample parking and superb surroundings

views, lovely staff, garden and surroundings great for walks with our dog, lot of parking

213 was located above the service area to the rear of the property: brewery and laundry deliveries started at

only issue we had was our room was close to either a laundry or supply cupboard so early morning staff were

hills and clear running water mountain stream , a lot of clean air and peace and free parking and wifi

free parking during our stay

the wifi connection was very poor in our room.

lift was taken up with bags of laundry left in all one day - so my wife, who has mobility problems couldn&#

nice bar with pool table/ darts and good location

wifi in the bunkhouse was intermittent.

everything perfect room very comfortable free car parking, food delicious

no sink in the kitchen area

hotel for short break with family and pet dog

plenty of parking on site

easy parking close to the hotel

was good for village, breakfast was available ( not all covid hotels are able to fit everyone) michele in

i known in advance that opposed to being a pet friendly hotel, it was in my opinion a dog hotel that was human

there is a laundry but you need pound coins to use them which i didn't have

the spa was exceptional

have crèche so that couple could enjoy spa ( kids can’t be left alone on family

nice place, good breakfast, easy to find, plenty of parking spaces

highly recommend this hotel and the spa we will be back again in the summer

in north wales the staff were all extremely friendly and helpful lovely cosy restaurant and bar area where the

there was a slight issue in the kitchen with the grill so we didn t try the dinner menu but the beer was good

clean and tidy nice bunk bed room free parking

great location with good parking and friendly staff. rooms very comfy

parking simple and easy

dog friendly property and are well catered for a little goody box of essentials and pet bowls

was lovely also the lady who did the rooms was really helpful also the lady from behind the bar was very

real complaints; however, i am looking forward to the completion of the kitchen refurbishment to savour a dinner

good parking

know that wifi and tv are soon to be in place

laundry collection at 7

wish there had been better wifi

very up to date bathroom , how ever i was so relaxed in my bed i kind of slept late and missed breakfast even

parking was convenient

great location. very relaxed. food in bar fantastic. staff a joy.

picky some laundry bags left outside room which i eventually asked reception to get moved, which they then

laundry taken out of the front entrance to load into a van not good

when we booked in the corridor to our room 206 had a pile and dirty laundry opposite the room and further along

you might need to put some rules in place for the kids and parents

didn't like how they have changed the rules for the pool

we had a cottage close to the spa with a very large room

we used the pool, gym and massage

the spa is beautiful with a great pool and very friendly and professional staff

and welcoming, fabulous gardens which seemed to go for miles, spa is included with pool, hot tub, steam and

no wifi in public spaces, just room

wifi only worked well in public areas and not in bedroom

andy and shirley are great hosts, james, james and scott on the bar are all lovely and friendly

bar prices were a little dear but expected that being away

wrappers left under furniture by cleaning team. no room service.

comfortable, good location, plenty of parking. hosts and staff were amazing. food wonderful

only thing i was at all concerned about was that while the wifi was free, it was not password protected

pet friendly areas in hotel were good dining was good in pet friendly area we were able to have a

clean. tea and coffee, wifi.

wifi and internet very spasmodic. lot of walking down corridors!

had a great stay will stay again bar and bar staff very helpful

on the new sheets on the first bed we gave up something is really problematic about their laundry supplier

have asked for better would have been maybe the tv directly in front of the bed and a stronger wifi connection

friendly staff and owner, nice rooms especially for family which included a bunk bed that the kids loved, close

some information about the hotel/staff/owners and the wifi code would be appreciated

facilities like room service was very poor

old victorian build very nice lovely swimming pool and gym old but very well maintained

spa had a pool, sauna, and steam room plus gym but feels a little dated and has been added into the

4g very difficult to get a signal in the lounge area especially i know most hotels provide wifi but i think the

the wifi

perfect location- facilities were great - lovely swimming pool

staff great value for money so great with kids lovely location right by the centre but also right by the sea

loads of room and the kids just love it being away in llandudno

kids in bar area

it was great location nice cosy room friendly staff was nothing i didnt like and their pet friendly

friendly staff and lovely with the kids. very clean hotel and rooms and breakfast was lovely

parking a bit tight but reception were happy to move the car if needed as my keys were left with

decent wifi

food bar entertainment

staff in reception, the bar and restaurant couldn't do enough for us

couldn't be better right on the seafront with its own parking, breakfast was great lots to choose from on the

laundry not available

one lift to service the entire hotel from the guests to moving dirty laundry

when we checked out, we were held up for 15 minutes while laundry was delivered and picked up

had someone else's room service on my bill, good thing i checked it before checking out

the service in particular the bar and room service

wifi was a little iffy but nothing major

breakfast and the hard working staff

however, having checked the room book, they do in fact do room service

brilliant. loved everything. breakfast outstanding. loved the room. staff were lovely.

the new bar next door was very useful

there is a self service laundry facilities which is a bonus

laundry was piled up on each of the landings as we climbed to the top floor

situated next to a laundry room with the washing machine being on most of the night doesn t aid a good nights

woken up at about 7am on first morning due to noise and quite heavy vibration from laundry room

with 2 kids brings extra baggage and the family room was on the 3rd floor and no lift but the staff did

the bar and reception was closed and staff were leaving to go home but the lovely blonde gentle man

however, you only find out about the pet charge once you have booked

it was very clean welcoming and pet friendly

breakfast was lovely

unfortunately parking is a problem.

beds towels all freshly laundry

view from our bedroom window was brick walls and the back entrance to the kitchen we think

i was very surprised, happy, that there is a breakfast room available that is pet friendly so our little one

it is right above the kitchen extractor fan which is turned on at 6

staff made you feel welcome on arrival, very professional the rooms were very clean and room service was excellent

laundry

clean shower worked staff were helpful good atmosphere great location balcony to sit out from the bar wifi worked

no bar snacks

food very good , nice seating by bar and room very good with sea view .

lovely breakfast and very pet friendly

the exterior decor, beer garden and bar could do with a little love and attention.

people (staff) and lovely room with large bathroom (room 3) breakfast was something else - simply

staff, very good atmosphere - food excellent, wifi very good, good beer

lovely room with coffee machine and free wifi. mother of owner who did our breakfast was great.

cabaret was good in the bar later on

they used the area outside our room as a short cut to the laundry room

wifi was good but occassionally cut out and/or you needed to login again

good spacious en suite, very comfortable bed, good parking and excellent food

no access to wifi (wouldn't connect) and 4g was in and out

were very good, gym had a fantastic view out to the sea

very friendly service, laundry done promptly as requested

baytree lodge is conveniently located within walking distance of the train station, and the wifi worked well

wifi wasn't working, but seemed like they will be quick to get it fixed.

comfy bed and good wifi

the wifi was good too

they provide a well priced laundry service which we took advantage of

and the laundry service for only gbp 5

was a pile of dirty laundry in the corner of the room when i arrived that someone had forgotten to remove

wifi in some rooms could be better.

nice sea view, great breakfast, fantastic staff, good wifi

completely free wifi was a bonus

no room service navigating to your room wasn t easy!

we missed the dinner because we were a tad late, but breakfast was very good and quite a variety spread to be

for late check out as we arrived to bangor late, was woken up at 10

lack of room service on a couple of occasions during four night stay

laundry van arriving at 6:15am outside my window sounded like a giant drum.

of kitchen food, i asked for bedding to be change and they still had a bad smell, im thinking the laundry storage

there was clean laundry on the upper floor - i felt theses might be best suited in cupboards that could be built

laundry bags left out on corridors for longer than a day- just doesn t pertain to the rest of the

sauna, steam room and swimming pool were great