picky some laundry bags left outside room which i eventually asked reception to get moved, which they then

laundry taken out of the front entrance to load into a van not good

when we booked in the corridor to our room 206 had a pile and dirty laundry opposite the room and further along

choice of kids movies

facilities were closed which we were informed of before arrival but not before booking wifi quality in the room

spa felt a little tired and the refreshments were very expensive and not very imaginative / healthy

and welcoming, fabulous gardens which seemed to go for miles, spa is included with pool, hot tub, steam and

were fortunate to have the spacious mostyn suite with huge bed, separate sitting room and 2 bathrooms

my room in a spa cottage was fine for me, but would have been difficult for someone who didn t fancy walking

we loved the spa and enjoyed massages and time in the good sized pool often having it to ourselves

laundry collection at 7

no wifi

wish there had been better wifi

wifi poor

was nothing that i didn t like about the hotel, the wifi connection wasn t great in the room that we were

stayed here for 2 nights with free car parking and went for a meal one of the nights in the restaurant downstairs

can t do enough very friendly bar great food exclusive breakfast out standing clean very warm love

wrappers left under furniture by cleaning team. no room service.

the drinks in the bar wasn t expensive either which is a plus, breakfast was nice too

the building is nice, the golf theme and the british pattern look very well

on the new sheets on the first bed we gave up something is really problematic about their laundry supplier

room service, clean

some information about the hotel/staff/owners and the wifi code would be appreciated

always able to find a space in the hotels private car park was a bit of a problem - we were a golfing party of

efficient check in lift to the upper floors very clean well equipped room satellite tv wifi tea/ coffee biscuits

orme bar on the first floor with music, karaoke and darts with kids area is a brilliant place to spend with

the fact you had to give a 50 deposit for your pet to stay but they don't state the exact amount before

friendly staff and lovely with the kids. very clean hotel and rooms and breakfast was lovely

there is a bar on site

loads of room and the kids just love it being away in llandudno

after previous bad experiences at other hotels the imperial really set the bar above and beyond

live singer in bar in the evening excellent

breakfast on the terrace!

location, the swimming pool and gym facilities are great, nice and clean rooms, all the staff were friendly and

we loved the swimming pool and the breakfast.

free wifi was a bonus

staff tip top. accommodation lovely. parking great. looking forward to staying again.

no room service

room exceptionally warm, fan very noisy. bar prices higher than expected

parking could be a problem there is a hotel car park at the back on first come first served

there was a large group staying on the saturday, and the kids were banging on out doors and running away

clean. tea and coffee, wifi.

room too hot club seaview - looked much bigger when booking for the price was expecting a better room service

had a lovely two nights at this wonderful pet friendly hotel, we really felt welcome with very friendly staff,

the standard of the room (not a complaint) staff very helpful and friendly, good service and good room service

laundry not available

one lift to service the entire hotel from the guests to moving dirty laundry

when we checked out, we were held up for 15 minutes while laundry was delivered and picked up

a bath put over all still a nice room shower was lovely and the staff where so nice and friendly bar area was

30pm) so no access to ev charger

couldn t access wifi in

wifi patchy

we had a drink in the bar lounge as well as outside with no issues

looked good, areas to sit. nice bar area, staff excellent and helpful. really good service

parking plentiful

woken up at about 7am on first morning due to noise and quite heavy vibration from laundry room

laundry was piled up on each of the landings as we climbed to the top floor

there is a self service laundry facilities which is a bonus

situated next to a laundry room with the washing machine being on most of the night doesn t aid a good nights

nice comfy rooms and a small bar if you

good rooms well stocked with a full welsh breakfast and a bar all run on honesty.

no wifi n room

clean, well appointed, staff lovely. good value for money good choice for breakfast

a non pet friendly room and got a pet friendly room complete with dog biscuits

breakfast was lovely

beds towels all freshly laundry

lovely bar and terrace with a view to enjoy

being close to the kitchen extractor fans which started at 6.00am.

location, decor, the room and view, the bar and friendly staff.

staff made you feel welcome on arrival, very professional the rooms were very clean and room service was excellent

laundry

another 40 deposit for roomud83eudd37 and pay for dogs even though they advertised as pet

the balcony off the bar lounge overlooking the sea

lovely breakfast and very pet friendly

totally unlike the grand at scarborough, where the foyer bar closed early at 10:50pm,

plenty of parking at venue

real complaints; however, i am looking forward to the completion of the kitchen refurbishment to savour a dinner

nothing. wifi was down but that's was a positive with 2 kids in tow...

no cooked breakfast, only continental as of sept 2023 whilst the kitchen awaits grade ii listed building sign

size (family room) was brilliant, staff very friendly and good with kids, breakfast fantastic

there is a laundry but you need pound coins to use them which i didn't have

the breakfast and evening meal was good

bar tenders weren t the most skilled, receiving a gin and tonic without ice or lemon

lack of healthy food in kids menu.

stayed in a pet friendly room, which we paid an extra 50 for

not a tidy hotel, laundry & other items of sorts lay about in hallways hotel needs a lot a refurbishment,

breakfast was good also

room had lots of character, beautiful historic building with lots of parking

the lady at breakfast was helpful and a cheery character

only downside was our spa bath, yes it worked and my kids loved it but its a little on the small side for an

special thanks to lyndsay who looked after us so well and cooks a great full breakfast

no wifi code

nice meal in the restaurant and good atmosphere in the bar area

lovely room with coffee machine and free wifi. mother of owner who did our breakfast was great.

people (staff) and lovely room with large bathroom (room 3) breakfast was something else - simply

they used the area outside our room as a short cut to the laundry room

spa facilities were nice although the pool is very small and not much room to swim in

also we had to stick to a time schedule for breakfast and swimming

only minor fault was lots of children in the spa/pool in the evening dive bombing and screaming which wasn t

the swiming pool and the spa

and the laundry service for only gbp 5

was a pile of dirty laundry in the corner of the room when i arrived that someone had forgotten to remove

they provide a well priced laundry service which we took advantage of

the parking space for my horsie was a bit of a struggle to find

evenibg meal was delicious. bar staff were polite and friendly.

very friendly service, laundry done promptly as requested

wifi worked well

comfy bed and good wifi

stephany was very helpful and attentive. the wifi was fixed whilst we were there.

the wifi was also great

everything excellent bar the wifi

bar 1884 has a lawn facing the waterside, a great place to chill and enjoy the grand view

i would have liked the bar to be open but it's still off season, so i understand.

the response time to questions on the app and accomodations made for late check in and late check out were fab

nothing , well maybe how to get bar person ,it wasn't clear

there was a slight issue in the kitchen with the grill so we didn t try the dinner menu but the beer was good

only thing we struggled with was low water pressure in the shower, and you could hear the kitchen door banging

smart rooms, and the bar is old, but character old very nice

phone signal was variable, but the inn has good free wifi

rooms, bar particularly that they have retained the old building.

213 was located above the service area to the rear of the property: brewery and laundry deliveries started at

only issue we had was our room was close to either a laundry or supply cupboard so early morning staff were

the location, the atmosphere and bar was lovely. breakfast was amazing.

all areas were spotlessly clean and included a restaurant, grill room, a lovely stable bar and outside seating

is perfect, breakfast and dinner was excellent

lift was taken up with bags of laundry left in all one day - so my wife, who has mobility problems couldn&#

pet friendly and nice areas to eat with your dogs

the staff,my border collie was well looked after and enjoyed his stay,especially the sausages for breakfast from

bar staff outstanding, especially emyr court

be ideal if breakfast could be started from 7:30 as often want to leave early for walks.

by the front door, dogs allowed everywhere accept the dining room - but option to eat in the bar area

didn t eat at the hotel but used bar which was good.

hotel's wifi was awful.

easy parking close to the hotel

wifi connection could be better but when we had a problem the staff resolved it so quickly so i

laundry van arriving at 6:15am outside my window sounded like a giant drum.

of kitchen food, i asked for bedding to be change and they still had a bad smell, im thinking the laundry storage

there was clean laundry on the upper floor - i felt theses might be best suited in cupboards that could be built

laundry bags left out on corridors for longer than a day- just doesn t pertain to the rest of the

sauna, steam room and swimming pool were great