breakfast was sufficient, liked that they had a guest laundry since we where on a longer trip

long line of folks waiting to do laundry into all hours of the night

the pool, fitness center and guest laundry are not open for use

were great- there is a shuttle to newport, a great restaurant, indoor pool, laundry facilities and an outdoor

the fitness center was not open but the pool was w limited number of guests allowed

large laundry facilities

entrance from parking lot (past laundry room, dismal decor, vending machines) to sole elevator to reception area

would be more convenient to have a laundry unit in bld

everything except the laundry options.

paid the price that included pool, laundry, gym

was very pleased to have laundry facilities self-serve on site

in proper room the 2nd was alot nicer then older building, under staffed halls were filled with laundry carts,

the ev parking was broken, but they re working to fix it

my kids complained ants were everywhere, and the tv remote didn't work most of the time due

i don't like ot have breakfast at room

had own laundry on premises

laundry facilities would be nice in the main building

breakfast selection brown sugar for oatmeal

no breakfast

difficulty in exiting parking lot onto a busy street

local great bus transportation shopping and laundry facilities across the street

easy to get to. access to shopping public transportation laundry

laundry machines available for a fee

no acces to the pool but is ok

the kids love the swimming pool too

early check in, helpful staff, great place,5minutes from the center of newport.

laundry bags

the pool water could be warmer and the air a little cooler in the pool and gym

all clean in plenty parking space

had a lot of options for kids and adults

indoor pool is very small and our kids refused to get into it although we purposely booked a hotel that has a

staff was very helpful and the amenities (pool,laundry,spa,gym) were all amazing

nice variety of food for the breakfast, rooms were very nice and clean, staff very nice too!

room was a good size and we liked having a kitchen

only complaint we had was the workers in the breakfast area, they never offered a kind greeting, they all sat

staff was very helpful and the amenities (pool,laundry,spa,gym) were all amazing

there was a large portion of the room taken up with empty space by what appears to have been a laundry room in

there are many entrances into the building once you have your card but in the back parking area it feels dark

grounds were well kept. lots of parking.

breakfast

indoor pool

to the fully equipped facilities like the large swimming pool, sauna, fitness center and even laundry and cool

also has laundry, a pool and a hot tub

parking spaces limited in number and size.

& accommodating, the lobby was beautiful and perfect for relaxing & getting away from the kids for a little

pool, jacuzzi and sauna were well enjoyed by our family and my kids loved the duck machine

the staff was phenomenal and the breakfast was top notch

staff was exceptional. location is convenient to everything. ample parking.

great kitchen, spacious suite, close to naval base

given that the pool & gym were closed due to covid, the price should have been decreased

spacious rooms and it had a kitchen area with a full-size refrigerator. that was amazing.

gym was under construction so not usable

breakfast was excellent but the location was ok however getting in and out of the parking lot was difficult

were on the first floor and the room had nice big windows but the parking lot was directly in front and you had

the free breakfast

getting ou of the parking lot could be much better.need to make some adjustments.

machine by our room ,broken, laundry broken,, no bathroom fans that worked, no garbage bags in trash cans

the pool was well-maintained and quiet- perfect to relax

there were problems with the wifi that reception was indifferent to solving -

breakfast not included

option of indoor and outdoor poolswe were able to open our door right out to the pool.

the room was awesome. fireplace,heated bathroom floors

they ran a courtesy car into town to save the problems of parking

it was drafty, both in the bar and in the restaurant

great bar with a neighborhood gathering place feel

the open kitchen beside the bar is one of the hotel s pleasures

the light and fresh self-service breakfast

we had a problem with the wifi which was immediately addressed.

great staff, delicious breakfast, and beautiful interior design/furniture.

one point wifi wasn't working, but mostly it worked well

ample parking , convenient location , approx 10 mins to shops and restaurants

that we couldn't stay a longer time. the parking was congested but at least there was parking.

location was great, very clean and quiet. private parking.

the hallways were dark and dingy with dishes and laundry strewn in front of different rooms

the gym is tiny, has no windows, and is placed next to the laundry room

even the kids said it was one of the nicest places they can ever remember being in

location was 5 minute drive from downtown newport but parking was easy to find

days, for many others) were not ready, so the lobby was filled with unhappy, agitated people (and kids, and dogs

wifi service was great

was very clean, updated, intimate, upscale, super high level of service, very pet friendly, great breakfast,

of a large 2 story loft room- creative breakfast choices delivered straight to your room- large gym, easy parking

we had our pet with us and they had a dog bed and dog dishes waiting for her in the room

wifi was very patchy and only worked in the bedroom, and even then not all the time

bed was comfortable and tv/wifi worked fine

wonderful room, great pool and the kindest staff !!

breakfast choices were excellent and were also very well done

breakfast was good but not included in the price

staff from valet to concierge to breakfast morn

in a shopping plaza ,resturanrs walking distance a laundry in parking lot area not over price a table and chair

had previously called about having coined laundry which they responded

situated conveniently next to a laundry and shopping center

cockroaches, laundry facility

smoking.

good location for harbor views has laundry

the staff and early check in, the comfort in rhe room

the bar is only open from 4 - 8 with a few bar snacks

locatio and pool is excellent

pool is great and rooms are very clean and

parking is free

poor cleanliness mouse feces in bathroom and cabinets in kitchen te area very dusty, surfaces not clean trash

view and kitchen

parking is a tad cramped but available.

the wifi didn't work at all. i had to use a personal hotspot to get into the internet.

so nice to have the coffee upon arrival, maps and directions, laundry, and an amazing rooftop deck

bathroom and kitchen tile grout was filthy

the view was spectacular! the kitchen was well equipped.

views from room and top deck kitchen was great, staff very helpful bed was great ,free parking, coffee and

the kitchen was impecciable with absolutely everything you could need

plus they have a laundry room which really came in handy

have been laundry or other room above ours so somewhat loud - no ceiling insulation blocking noises above us

room is very large and spacious, the kitchenette is well-equipped and comfortable, the laundry room is accessible

no longer have a small gym

wifi was absolutely dreadful and nearly drove me to distraction

lots of space, exceptionally comfy bed, basic kitchen, oversized tub in master bath and in unit laundry

kitchen was well equipped and organized

kitchen light not working

the kids had a good time in the pool

we enjoyed the indoor/outdoor pool and hot tub, which was even open during the off season

restaurant and bars within the hotel were great and the pool/gym nice and clean

we didn t get a long time at the pool because it was swarmed with young kids till about 9-9:30

large clean and comfortable, pool was a great feature, openness for kids to enjoy was great, staff friendly and

have liked free wifi; one of the three elevators was not working, making for long waits to get up and down and

the bed was very nice as was the bathroom and shower. room service was a+

room #5 gas fireplace inoperable, told this to staff on 3 separate occasions, but was not fixed, this was one

bedrooms where comfortable, great location and friendly restraurant and bar staff

my favorite part was the instant light fireplace - so cool

i adored the fireplace and the view of the water

the second reason why iscored a 8/10 is because the area is so pet friendly but the closet place to walk my

there are no coffee or tee at the room whereas we tried to have coffee at the restaurant s bar at 4pm, this

the room was available for early check in which was great

the bar downstairs feels as if you re in your living room at home but better

the service at the front desk and the restaurants was wonderful - the studio bar with its fireplace was cozy

salon bar had a good vibe and kay was an excellent bartender

our room was above laundry so it was noisey at times!

there were free laundry facilities on my floor and activities and movies every day

free laundry right across the hall? incredible!

and laundry from previous guest sat outside our door for hours

great laundry room

you arrive at the hotel lobby they have carts for the luggage which is very nice, also they have laundry facility

pool facility was amazing. lobby staff was so accommodating

have to walk outside to enter a separate building where all of the facilities are located (pool, gym, sauna,

free wifi was awful

overall, great experience. nice location, clean rooms, and the working kitchen was nice.

is off season so clearly there s no access to the outdoor pool

size and roominess, great kitchen, great water pressure.

pebbles around the pool were tough on the tootsies

it was clean, spacious and well-equipped. the kitchen was more than adequate for cooking in.

laptop couldnt connect to wifi

having a nice large suite for my husband and son, very spacious, glad there was a gym and washer/dryer

kind, professional and friendly, from check-in, to dinner/breakfast, to beach facilities, valet parking and in

the bikes that are available to guests were great for a morning ride along ocean dr before breakfast

breakfast was complimentary and delicious

impeccable service, wonderful dinner, breakfast and lunches

both the room and the private patio; lovely afternoon tea which was brought to the cottage via room service due

him to move me to a different room and he said it was not available and then went to the same laundry room three

there was someone's laundry left in my

dryer in the guest laundry was not usable.

more than 1 washer in laundry area, however i was thankful for the 1 and not having to go out in the snowstorm

breakfast was very good and both pool and gym were also very good

full kitchen, full fridge, large closet/drawers, a guest laundry up the hall

it s got the laundry on the fourth floor very convenient

breakfast, pool, workout room.

room with kitchen , parking easy .

the suite was excellent ; roomy , good wifi for the kids ; small but clean and comfortable pool.

local kids on bikes driving through parking lot several times harassing us for no reason.

crowd in the parking and traffick because of an event being held next door which is understandable but still a

breakfast options not great

very loud at night - kids running rampant all night; 6

parking was easy, just had to give reception the car and licence plate details, rather than faffing

the laundry room had a big sink to hand wash clothing

enjoyed the peace and quiet, the helpful staff, great location , laundry on site and well kept property

laundry facilities very clean

breakfast was fine

easy parking

a coin laundry would be an excellent addition. :))

breakfast and laundry!!!very helpful staff.

the continental breakfast was fresh, and again staff went above and beyond

safe location. breakfast. free unlocked wifi.

the breakfast was sparse, but they did keep it open past 930 which was convenient

place was nice,,pool was great!! waffles were good..laundry for guest was good

laundry didn t work, expensive. no corporate rates

laundry facilities, pool, basketball court, large yard area, restaurant about 50 feet away.

laundry not available

loved the plat area for the kids and the pool was very big and warm

comfortable beds and an indoor pool

variety for breakfast

pool being open until 11 is great

however , it brought in a little rowdiness from much older kids than mine and i felt like it became a free for

everything especially heated pool & breakfast

we liked the location & the use of a guest laundry was a bonus

they were helpful and let me finish my laundry

was friendly, all areas were clean and sanitized, room clean and the pool area was clean

pool very small and kids throwing footballs in pool

pool was chilly and very small, only used it once. the towels in our room won't soft.

location was very bleak parking lot highways nothing outside to enjoy no outdoor area

were apparently 2 groups of kids staying that night

kitchenette location beds are. very comfortable room was very clean and roomy wi-fi works well

the kids loved the pool in the room was clean

full kitchen and newly renovated rooms

it could really also use a laundry area truthfully

blankets the smoking ud83dudeac room need new blankets because the one in the room have too many burn holes on

smoking rooms! it s a shame they are so hard to come by these days.

- staff were very nice - free parking - right off the highway - if you needed it, mini fridge and microwave are

room reeked of smoke, i asked for a non-smoking room

some repairs like the laundry room, thank god we had family in that town since the dryer was a fire hazard and

just guests hanging out in the parking lot at 12a and later being noisy

was not happy paying $10 for parking

plenty of free parking. very clean throughout. great front desk staff.

breakfast was great

wi-fi did not work and the laundry did not work

it seems like many truckers and people visiting to work in the area use this location as i saw laundry facilities

they also had laundry machines on the 2nd floor so we didn't have to go find a laundromat

they had my items in trash bins, stuffed in laundry bin, and on the bottom of their cart

friendly professional staff, good standard hot/cold options breakfast, good coffee/juice, laundry facilities,

not have laundry service

check in staff were very helpful and twice went out of their way to help me (with laundry

availability of shuttle to airport and full breakfast buffet

excellent accommodation breakfast was great room comfortable and very clean staff very friendly

wifi was a little shaky, but still got the job done!

was closed ,tv remotes didn't work,asked for change for laundry machines and they had none,and dryer broke and

barely any amenities, no tea in the room, no tissues, no plastic laundry bag, no garbage pail in the bathroom

the carpet is terrible, even in the hallways, especially near the laundry/housekeeping

i also like the fact that they had a laundry room

i liked the hotel it had everything, breakfast, laundry room, microwave, it was great!

couldn t use laundry as it can be only paid by coins, and no where i could change coins.

kids was disappointed

it's walking distance to the airport and they have 24 hour shuttle service!

cancelation at another hotel and the front desk agent was able to accommodate us with an early check in

close to restaurants plus breakfast included close to airport

and hot tub were not working and my room was above the laundry room in which they did laundry until 11pm each

the free laundry, the free breakfast, and the decor of the room.

some of the breakfast was good. pool is indoors. free laundry.

have laundry in premises, could be a good option if longer stay and travelling with

pool and gym facilities need big improvement. tv system needs total upgrade.