clean and comfortable. on-site laundry was helpful. room was great!

laundry

my friends and i loved the pool. the water wasn t cold

not really anything maybe more for breakfast

the parking was great because we had our boat

the pool is outside and is always closed

parking lot was pretty rough, full of potholes

came as a group to also enjoy the pool

pool was closed due to season but that was ok

room was overpriced gym was closed full of junk carpet was dirty

the gym was nice and i liked that there was a water fountain and ice dispenser immediately outside of

location and breakfast was awesome the rooms were very clean and beds were great the atmosphere and staff

we no lie live 2 minutes away but this is our little getaway from life and kids

our 2 kids enjoyed the pool table

our 2 kids enjoyed the pool table

screaming from the pool through the walls

false advertisement the pool was closed and so was the free breakfast

it has indoor a pool.

cleanliness, hot tub, indoor swimming pool , hot breakfast and friendly staff.

cleanliness, hot tub, indoor swimming pool , hot breakfast and friendly staff.

perfect location and the free laundry was an added bonus

trash cans in the room, tv was big and very movable, staff was very friendly, and they had free laundry

we also loved the pool & gazebo area

it was really nice! we enjoyed the pool and grills

easy check in/out. parking, clean, room clean and comfortable. quiet

breakfast.

breakfast didnt open u til 7am on weekends. i was already gone by that point.

you could have a little something more on breakfast bar

desk showed great customer service, breakfast buffet was nice, fitness center was very convient, staff was very

excellent breakfast

when i checked in there was a car sitting in the parking lot as far away as you can get just sitting there

quiet, clean, good breakfast options

provided in each room (most hotels do not provide microwaves in each room anymore), free parking, and breakfast

hot breakfast

very roomy and has nice amenities. it has refrigerator and microwave and continental breakfast

had laundry machines available to guests

then in the morning the kitchen and laundry staff were very loud

the comfortable beds and pool.

indoor pool has a very overwhelming smell of chlorine coming from it and can be overwhelming in the first

breakfast arrangement in the morning was greatly appreciated

laundry isn't free anymore..

i finally got a lady from laundry to give me a spray

pool area lock broken, could not get back into building through pool area door

entertainment room in lobby had pool table, air hockey, and comfortable seating

small kitchenette is a huge plus when we travel for games

they did give us coupons for the breakfast bar for our whole stay for a mistake on our booking

loved the pool and hot tub also

enen for kids that don't eat

was charged $6.00 for incidentals, yet i didn't use wifi or drink the water in my room.

we appreciate the pool being open late to let the kids unwind after a long day of traveling

the hotel did have laundry facilities and the hotel smelled good

my room was on the first floor by the laundry room and fitness center its was yo loud

laundry room was closed

smelled of pet odor in elevator and common areas. pet friendly hotel

quality of service was top notch they were very flexible and willing to adjust around our needs breakfast was

they advertised an indoor pool but didn t say it wasn t heated

love the indoor pool

the kids went to swim while i was walking back to the room to get our stuff packed up and ready to

it wasn t till i went to the hotel across the parking lot to requested a room there and it turns out that

very clean and were very friendly to accommodate a late check out

was very convenient to elevators, laundry, pool etc, great for elderly guest

the cleanliness and good breakfast selection especially with family

comfortability, breakfast bar and staff. location was not bad as well.

friendly and helpful staff. clean environment. great breakfast buffet.

pool room cold

wish i was able to spend more time around the hotel to use the pool and fitness center

was friendly and helpful and i loved that they allowed my grandkids to enjoy themselves in the pool and i would

a used crack pipe in the parking lot

everything was great from the location, to the pool, and the complimentary breakfast!

modern updated hotel wifi worked well and plenty of free parking breakfast was free and good

kitchen facilities

i had to beg and wait for the kitchenware.

not breakfast

housekeeping on the weekend (but was able to obtain towels from the front desk), very limited breakfast items

i just wish for the price it would have had more options for breakfast

updated, free hot breakfast, gym, laundry, and a pool

only dislike was i did not feel breakfast was being restocked as it could’ve been

broken gym equip

beds were comfortable, and the kitchen had more amenities than we needed

clean bigger than i expected , bathroom very clean i like everything and lobby a lot of sitting parking so close

thee front desk employee told me to go down to laundry to get them

someone left their laundry in the guest washer when i needed to wash.

also, the laundry room for housekeeping and cleaning room should not be so close to hotel rooms

laundry services were decent, we enjoyed the indoor pool and hottub, rooms next to each other,

the laundry room

weird smell in the room, someone s dirty laundry on the

no change machine for laundry or place to buy detergent etc, dryer max is 40 min for 2

didn t eat breakfast

breakfast should have more variety of foods

wifi

parking

of cleanliness in the hallway, stairwell, laundry room; trash everywhere; my room floor was very very nasty as

very nice staff. excellent wifi. lots of parking.

it was up to date and the wifi connection was immaculate

parking space

used no deposit so basically if we bath no deposit so me and my wife went and bought us and our kids some towels

rooftop pool is incredible

access from the bna terminal, clean rooms, late check out available for a fee, restaurants on site

love the rooftop bar and

we enjoyed time at the rooftop bar area and the bartender was nice

very nice rooftop bar area

closeness of laundry area to my room.

bed - clean room - area seemed safe - handy laundry facility

laundry area had a smell that was awful and you could smell it throughout the entire hallway and

the size of the pool was great. the breakfast was exceptional. very accommodating.

the size of the breakfast area was bit small (lack of tables)

having laundry onsite is convenient

useful laundry

laundry facilities cost me extra money as it didnt work properly, gym equipment didnt work properly

location of the room was an issue only because it was directly next to a laundry room that was going most of

was right next to laundry so it was a little noisy late into the night

laundry, exercise room, convenient to restaurant, live music and supply store

laundry facilities were good

the location of the room, the hotel laundry was on the same hallway

the laundry unit was out of order :(

work perfectly especially in this hot weather, free breakfast, fitness room, laundry, clean room and bathroom

clean and comfortable room with a swimming pool and laundry facilities!

no laundry is available

laundry was outside

poorly placed ice machine and laundry machines right next to the room for added disturbances

room location on ground floor, next to laundry and ice machine, without much light or any view at all

had a laundry facility which was very useful

laundry on site - and i did not want to do dry cleaning which may not have been available anyway

they had laundry facilities there and it was very helpful and convenient

of nice features with laundry in fitness center, modern decor, very clean

no laundry bag

we asked for extra blankets the staff told us they did not have the key to the laundry room

onsight laundry

laundry lady was rude and just always unpleasant and never helpful very loud full of what seems to

it had laundry facilities.

no ashtrays in a smoking room

laundry was cheapest we found at $1

laundry, gym and internet/printing facilities also good

free airport shuttle. laundry room breakfast bed comfort proximity to airport

needless to say i never received my sheets that i asked for so i wind up washing them in their laundry facility

the price was reasonable and i liked that they had a self-serve laundry room for us to wash our clothes, as

self serve laundry was expensive

low water pressure in shower and laundry was out of order

that the 4am shuttle to the airport was on time

modern, excellent staff and very good breakfast

of the room, the cleanliness, the condition of the furniture, the walls and the floor the lack of room service

baby friendly no laundry machines which booking

being outside and was told you had no laundry room, needed to wash a few things

location, clean, decent breakfast

shuttle service perfect

the breakfast was excellent

breakfast, laundry, room size, airport shuttle was great

laundry bag for the room would have been nice

there is a laundry room , indoor pool and fitness room food room has board games

laundry as the washer would not work( accept the money) i did not find this out until after i had

laundry room, staff, free breakfast

staff ,leaks throughout the building, flooded laundry room and they didn't have their parking lot cleaned from

was spacious and i loved the fact it had a kitchenette with a 2 burner stove (no oven) and the laundry facility

the room was very comfortable and the laundry facility was excellent.

it was nice to have a laundry room located in the hotel as well

free guest laundry

guest laundry available very handy - $2

plenty of parking, laundry, gym and pool

in at 9 pm trash on floors dirty laundry in halls

area was great fro the kids staff very nice and accommodating breakfast very nice and the staff patient with us

room service didn t clean every morning

fairly loud window ac. no air conditioner in guest laundry room and only 1 chair.

only 2 things we didn't like was the very slow elevator and the dryer in the laundry room on 6th floor

room was too small and we were next to the staff laundry room which was very noisy

workers (sorry i don't remember all their names now) that gave me directions to my room, pool, laundry room,

free drinks and buffet. free breakfast. indoor pool and hot tub.

did not have a guest laundry

no guest laundry

there was no laundry to wash and the pool was green during the summer

was amazing aside from housekeeping walking in my room after i called front desk and asked for late check out

no kitchen was available and couldn t order room service either

guest laundry doesn t have the soap so i have to walked to walgreens

laundry room available

laundry facilities

t have enough change on hand for laundry carpet was ripped and needed replacing in our room shower curtain

need to have change for the laundry at the front desk

the breakfast was good as well

clean, attractive, convenient, free shuttle

great, clean, breakfast was great and the service is wonderful

location, cleanliness, comfy beds, indoor pool, lobby area

no free breakfast

were put in room next to laundry and fitness rooms

to get clean towels if asked i was told all the way up till the day i checked out they where in laundry being

have never been to a hotel that did not come in daily and remove trash and dirty laundry but this location never

the hotel charges for laundry and won't give you quarters

not sure about regulations, but no atm and coin exchange machine for laundry.

laundry was $3 per load and $3 per dryer. expensive.

there is easy access laundry downstairs self service

nice gym facilities and coin operated laundry on first floor

the laundry room smelled bad.

it made for an interesting night sharing the 72 bed with my spouse and two kids under 5

8/20 overnight worker was a bit overbearing when using the laundry facilities.

only thing i could see that could be improved is making it easier to get change for the laundry room

only thing i can say is to maybe have a change machine to get quarters for the laundry

he kept following us and kept a close eye when we were heading back and forth to laundry mat

we were also super grateful for the shuttle and timeliness of it

nice hotel, clean breakfast was wonderful and the staff was very friendly

breakfast good. location was safe. rooms were nice and big. staff was very kind and helpful.

breakfast buffet was really good too (was included in our room price)

very clean , modern amenities, friendly and professional staff, good breakfast

breakfast had good choice. the room was beautiful and spotless. staff friendly and very helpful.

vending machines should be in lobby or hallways, instead of out of the way near laundry room

my hubby went downstairs at 1200 to ask if he can buy quarters to wash laundry before we go, management then

it was clean and bed was comfortable, liked having a whole refrigerator. pet friendly too.

walls were paper thin, i could hear everything from conversations in the parking lot under my window, arguments

the room is spacious the kitchen is nice the appliances are a little older but they work since i love to cook

room service would have been nice, but overall i have no complaints!

good value for room service and breakfast in the restaurant

enjoyed having an on site restaurant, bar, and pool

parking lot roped off

clean, quite, great service, easy parking

and i had to pay for my laundry detergent and all the staff was

we were not served breakfast. was told it did not come complimentary with our booking.

lack of breakfast.

good parking and excellent service

with the exception of the sub-standard breakfast buffet, everything else was exceptional!!,

felt the vending machine could offer laundry detergent since it s located in the laundry room but perhaps

also, there is a sign on laundry room door that says,

laundry and back of building needs to be cleaned.

you could see the dirty laundry facilities from the front counter

ice no breakfast only a vending machine in the laundry

clean. good staff. indoor pool. sports bar

staff was super helpful as we needed early check in and the room was very nice and comfortable

location was excellent. gym was adequate but i didn't make time to work out.

the room service was also timely and delicious

the spa was very dirty and the gym did not have water in it.

free laundry and room kitchenette was handy

well-equipped, bathroom great, spacious suite with extra bedroom, sofa bed and recliner chair, laundry on premises

free laundry facilities full size refrigerator room was very clean/like new

would not bring us any clean linens and expected me to bring a full laundry basket down floors in order to give

amazing! conveniently located, huge rooms, helpful staff, clean, laundry on site

i am not sure if it was for laundry or air but, not somewhere i would want to sit on the balcony and enjoy the

they couldn t provide anymore because laundry had gone for the day

no laundry.

they have a nice pool area and a bar which makes it great for our little getaways from the kids

nice, even pet friendly

soon as we stepped off the elevators the smell of mold, dirty carpet and dirty laundry hit us

liked the quick check-in and that it had items such as a laundry center to wash clothes

laundry facilities were great and the room was a very good size for relaxing after a full day of

took this location because it was also pet friendly once we were arrived we were informed we would have to pay

breakfast was really good, indoor pool was great for the winter time and everyone was super

there was no laundry facility. for this particular trip i really needed that.

i think the room that i am in where was laundry room. it was noisy

no laundry facilities to use but that was ok

charged me $75.00 to bring my pet

the people at the front desk were awesome and they made us feel welcome, they also allowed pets without anything

pool was inviting

size, pool, modern, clean

no kitchen

loved the pool area !!!

and shorts while everyone else was dressed professionally, we felt out of place going to the pool

if you need to do laundry is only 2 for wash and 1

asked for more towels, didn t get them, was told we had to wait til the laundry staff came back the next day

00pm and unfortunately there was no room for us all, thank god our kids are young and we could make them sleep

had shuttle service from the airport and back

close to airport and restaurants! good shuttle service

at the bar too expensive

kids were slamming doors in the late hours

pool area

on the negative side, bar lady on friday night i found rude

the room service person showed up too early and never came back to clean our room the entire day

had to pay an additional $111 and some change in pet fees (understand) but i m not following embassy s way

there were fake flower petals on the floor of the room from a previous guest that had thrown them around to

would have appreciated a message either from front desk or notice in room that daily room service is not provided

pool was heated and the pool room was hot

was nice the property was clean, the breakfast was fresh and hot

nice large room, well-equipped kitchen (except no dish washing soap).

forgot some necessary kitchen needs and it was already supplied

free parking and wifi and the breakfast was great also

the breakfast was awesome and i

we needed an early check in and the staff made that happen

the rooms were very spacious and clean. the breakfast was amazing.

that these jacuzzi pool closes too early

spa/pool was closed.

the rooms were comfy. the hot tub was amazing. the gym was pretty good to.

appreciate free parking

no laundry bags

room missing bags for dirty clothes/laundry.

breakfast was great many options i have picky eaters and they ate this food my son surprised me

property needs renovations, upgrade on wifi, better pillows and more parking

gym was not adequate. no remote in the gym to watch tv

location for easy access to the airport - can leave your car there and take the shuttle or uber to the airport

sound like kids running around

need to get a shuttle bus to get to local places. need to add a pool.

free breakfast

had to call the front desk to request the kids jumping in the room above stop

laundry left outside our room in the hall over night

had no soap or laundry bags

from 5 to 7:00 pm banging breakfast and if you and your significant other wanna late dip with no kids from 10:

the pool is not heated and was very cold

the gym had multiple equipment out of order

laundry room was dirty and no soap available but target was right around the

we had to stay an extra night because of severe weather up north so the laundry and fitness rooms was a welcome

laundry area was filthy

there's a need for more varieties of foods for breakfast including healthy meals.

parking limited and pet policy

had empty and full beers, food laundry heck i asked if someone was staying in it

my clothes stolen from laundry and then somebody breaking in my room and stealing my stuff

raw sewage the laundry facilities took my money but didnt wash my clothes had to go to laundromat they refused

was absolutely no wifi even tho they claim they have it every towel and rag is stained and covered in hair along

it was quiet plenty space in the parking lot to hang out with the family

slow wifi

staff the pool breakfast

kitchen was nice

wifi could be better.

wifi service was spotty is really the only complaint

we purchased a couple of beers at the small bar they have

amenities including a starbucks brand coffee along with bar as well and in your room you ll get paul mitchell

even after asking for room service, the maid merely refolded dirty towels and did not replace some towels

wish there was more parking

my kids enjoyed the pool

cleanliness, staff, laundry room, etc

collection of trash and laundry.

the pool was not available and i specifically picked this hotel for the indoor pool.

tight parking

night parking fills up quickly

didn t provide a laundry bag for dirty clothes

free wifi

hotel offers an airport shuttle

it was just as hot in room was never blowing out cold air and was miserable in our room and all 4 kids was

the wifi was a little difficult to access but we figured it out

is not i don't like it but atleast maybe the laundry soaps for laundry can be included in the room rate if its

when a family member used the guest laundry facility some items were stolen

the laundry facilities were much appreciated, because we hadn't packed enough clothes for an extended

the breakfast was fantastic every morning-something for everyone

gym and pool area was clean

amenities like fitness center + laundry

the convenience of the bar, laundry and indoor pool

the breakfast was super, we really enjoyed it each day

the continental breakfast was great- the kids loved it

liked the parking garage and the location was very nice

dead insects on ceiling, laundry smelled of only bleach, comforters white with stains

a truck driver and when i treat myself to a hotel, i expect a laundry room with working washers and dryers and

the laundry room could have been part of the room rate.

they had onsite laundry and an ice machine? that s about all the good i can say.

one bath towel, dirty room upon arrival, slow draining sink, no bath tissues, unhelpful staff, laundry machine

the laundry facilities were a plus

breakfast great selection, very friendly desk attendants, comfortable room

good coffee. cookies in the lobby. clean room and pool. accommodating, friendly staff.

the pool area was outstanding as well as the lobby and breakfast areas.

were told the pool would be open during our stay

i wish the kitchen and bar were open later.

hard to find someone at the front desk and bar was closed due to no staff

slow wifi for free.

kitchen staff needs to see the clip give them the pickle

ordered room service on a friday night, the next morning the tray was still outside our door

laundry machines overpriced

unable to use laundry because they could not get anyone to fix it on sunday

laundry and amazing breakfast display including cereal choices, scrambled eggs with sausage and

went to use the laundry area and there was no change machine, front desk had no change available

, good location had all the family we needed , such as free parking , microwave, fridge and coin laundry

the only thing i didn't like was a separate laundry room

there were no laundry srvices, which seems odd for an

cool if there was a plastic bag for dirty laundry

they say pet friendly but waa want $45 non refunable

i was told the pool is beautiful during the summer; however, my room overlooked the pool, and it was very dirty

was disappointed that they had a fee for early check in

security clean roomy breakfast on sunday is absolutely phenomenal the coffee is great brand new laundry facility

brand new laundry room

next door to the laundry facility

room was clean & smelled fresh used the laundry facilities & was impressed

had laundry facilities

the guest laundry was a complimentary service, which was amazing

value for money, free parking included, pleasant swimming pool, laundry facilities.

laundry machines were free; inside/outside pool were nice; conveniently located to downtown and

need more working laundry machines for a hotel size that big.

seem old out dated for the price, laundry hard rough dried, no coffee in room, bed look half made

in the morning when i was packing i was looking for a dirty laundry bag and looked in the closet

the kitchen was so sticky our feet would stick to the floor

kitchen facilities and hospitality of the front desk representative, hotel employee made our trip a

it was the best room we could have got in the hotel. it was near the washer/dryer and the pool.

the breakfast was bout the only thing i didn t like

we couldn t even use your laundry facilities bc of how sketchy the place was

the laundry room was filthy and machines broken

my room has everything i need to be comfortable, they have convenient laundry facility

leak from the air-con which soaked the carpet, toilets were not cleaned right, facilities (laundry/vending)

room you had to ask for these from the office breakfast very basic pre packed bars etc clean good laundry no

up on the 3rd floor laundry breakfast work out room pool

housekeeping brought us towels once they were ready from the laundry

everything , breakfast, laundry was

also the bathroom floors were dirty, the laundry room door was broken, and the pool door locks barely worked

very nice in sooo pool large bed ave couch very much like home for a price that was unbeatable

noisy (room next to the laundry and pneumatic still all day long

loved the pool. rooms were very clean. great service by the check in staff.

colt was always there in the morning to get us our shuttle on time, nisha in the evening was very helpful and

the shuttle driver on monday morning, the 11th of march, was way over the top

interior courtyard and pool location with balcony to relax with.

the laundry services were broke

too many things were being repaired - pool, guest laundry, guest printer..

two out of 4 workout machines in the gym are broken

there were leftover rose petals all over the bathroom from whoever stayed there previously

breakfast was not very good. coffee was very good

access to laundry room & mini kitchen/ dining facilities in room

the kitchenette, refrigerator, and laundry room were bonuses i wasn't expecting.

horrid wifi