we had a terrific break, swam in the pool, relaxed in the lovely gardens and chilled out

great breakfast

wifi signal is weak and unstable although the router was very close

wifi kept dropping out. only 1 pillow. bath didn t work. no bar. quiet isolated location.

location, staff friendliness and efficiency, breakfast and parking

the bar wasn't open for any food or drinks

location, receptionist, parking, good space, big enough.

from first level of room to the bedroom not ideal if your unsteady on your feet or have young kids

the terrace could be cleaner and wifi could work better.

pool, short walk to the bus stop

booked a room for 2 adults,2 kids and 1 baby at the time of booking the manager told us that the cot was an

rural location with lovely views. quiet and pet friendly.

car parking

facilities are also great, heated swimming pool

you get there - aal cachucho has a beautiful garden with plenty of parking

restaurant and breakfast bar were accessed via a crazy paved path through a garden, very pleasant but not so

parking was easy

free wifi which is excellent even in bedrooms and free secure car parking

wifi didn't work (room110) restaurant expensive. didn't seem to be anywhere else.

breakfast was held in the bar with plenty to chose from, very good value at just 5

friendly and helpful staff and the location great for evenings out and taking the kids to the park etc

friendly and helpful staff and the location great for evenings out and taking the kids to the park etc

lack of international tv channels. wifi needs reconnection overnight

new and clean room. i like to gym and i could, however the gym room is small.

clean rooms, great location across a park with amazing playgrounds for the kids, free street parking available

the bar hours were a little short and out of 5 nights only able to visit once.

nice room, good breakfast

very friendly staff. great breakfast and very clean room

breakfast was delicious and varied

breakfast, nice, comfortable room with wifi

the town has plenty of public spaces, many play grounds for kids, rich in dining spots

great place to stay with good breakfast. everything was easy!

mini bar was not mentioned in room facilities but we as a family we need it so i recommend it

the breakfast was nice

wifi is terrible hotel lacks relaxation areas with comfortable seating and is devoid of atmosphere

very comfortable bed, great wifi coverage, cleanliness;

room service etc

very small tv, no foreign tv stations. breakfast starts not before 7:00. slow wifi

i had to work from the hotel and was concern their wifi not fast enough, i was given another wifi connection

of freshness of the breakfast bar gives a lot to be desired

the wifi is non existent and the breakfast is ok

couldn t fault the place - friendly staff, clean and comfortable, and ample underground parking (for free)

the wifi works well

we left our car in their private parking, which is securely closed at night, and relied on public transportation

could not open window as room was above a bar terrace which remained noisy till around 00:30

location was good and had good parking. on site bar and tapas were very good.

very clean and courtyard seating outside bar below hotel

the price was excellent for 4 people in one room. the air con and wifi was great

clean comfortable friendly staff excellent location with parking although it is limited

needless to say, i went to a local bar the following night for some tapas and a few beers

bar did not open until 20

easy arrival and entry to garage parking, nice quiet neighbourhood with a handy bar nearby.

very comfortable room service very good

on arrival we found the bar does not serve draft beer only wine and spirits and the cafe was closed being a

the breakfast was beautiful but the price was a little steep

intermittent wifi connection inside the room, couldn't connect laptop or ipad.

everything you need including a very nice breakfast

the breakfast is overall good, some items were not replenished as required

i could not connect to the wifi as the signal was weak.

no laundry no restaurant or coffe breakfast is not nice

was an exceptional hotel, that offered a complete breakfast and nice customer service from all the stuff

two pillows, good wifi, breakfast selection very good, coffee good

unfortunately stayed at room 101, right next to reception and bar and is definatelly a room not to stay again,

very good breakfast!location too!

30 is over priced and the cost of laundry, best bring spare socks and undies cheaper to buy new

a hotel for business people .hotel bar not open during our stay

wasn't too pleased that the hotel's bar was not open over weekends, as we were staying there for the weekend

the room was clean, with access to fast wifi and the addition of a coffee machine was an added luxury

in the booking site it offers spa and relax zone and it only has a small sauna near the gym

no laundry option

have laundry service

location. parking. wifi. very nice room and staff.

basic and old equipment in the room; sober breakfast buffet and a struggle to connect to the wifi/internet

i could not connect my pc to the local wifi.

also no laundry service even though it says there is one

clean laundry

the breakfast was plentiful and delicious

apparently there is a gym... i could not find it and nobody was available to tell me.

interior on ech floor digerent nive touch and staff very happy and helpful food and bar ok

room service was great and affordable

wifi connection unstable and not always working

room and breakfast

friendliness of the staff, easy check-in, amenities, the bedroom and the incredible breakfast

everything was fine, breakfast doesn t have huge variations but few and very good products .

laundry damaged my trousers, lost colour in some places (just one-off as i often used it, but still

spa is small

the pillows were heaven. and the room service was good !

the spa area

like madrid, when a hotel is far away from the city centre it has to have an outdoor swimming pool to compensate

no decor airport shuttle only goes to terminal 4

easy shuttle to airport in the morning- right on time

could add something for kids to play at

shuttle bus worked very well too, it's only 10min drive and for free

pet super friendly!!

> no iron device in the room. > laundry pickup , you need to give it to reception.

we had flexibility for early check in and luggage storage after checking out, which is really important in a

the pool is amazing too and in general the stay at the hotel was really pleasant

cheerfully accepted my luggage for the storage and provided me wifi access before the check-in

too really good pool lifeguard lady was brilliant as was hamza on reception and manuel in the bar nothing was

the bar and dining room are small but cosy and staff is friendly, food is good

thing of note is that the free drink tokens for the bar were misleading

location (near our office) breakfast choice, bar food and staff.

doesn t have gym

not a deal breaker at all, just an observation as one of my kids was looking to have a bath

there was some awful construction work and hotel was nice enough to not make me pay for my mini bar as a token

room service is supposed to be 24 hours but when i ordered at 5am it's closed

room service was available and room had a mini bar also

good staff, bar food was ok. rooms very clean. gym was ok

told me the sauna was not working (the sole reason i was staying far from downtown), and that the gym

facilities, laundry service, breakfast was phenomenal

the broken laundry service wewash. could not connect.

easy parking garage close to the airport grocery store next door laundry machines available $ helpful staff:

the hotel has a gym, a swimming pool, and laundry facilities available for an additional charge

also the laundry downstairs operated by wewash is easy to use and access

no room service and pool wasn t available

no towels for the pool or sun loungers.

my son used the gym which was good

expensive breakfast, 11 euro was way too much.

are spacious and comfortable, nice modern design, beds are comfy, room service is quick, stuff is friendly and

more affordable laundry service would have been nice for everyday washing - or even a diy within the hotel

it took me a lot of effort not to be annoyed by everything technically the room cleanness the laundry service

friendly staff, toilet was very good. room service was very quick.

amazing room service ! perfect hosts - i'll come back asap

great size rooms. lovely pool and gym. super friendly and helpful staff.

pool is small and shallow 90cm it would help if it is deeper also, it would be nice if it was

a nice pool on the roof, and a small but usable gym on the ground floor

room service menu provided in the room wasn't actually the menu

room service is awful

i liked the pool and the gym, the bar, really nice breakfast. was also a pretty good location.

the gym is very small only one walking machine

room was very comfortable, the room service was speedy and super nice

service in the bar was very disappointing. a hotel bar should not have inexperienced staff.

loud construction going on continuously during the day which was incredibly disruptive and the wifi in the rooms

the bar area has ~4 areas off it for relaxing with friends or having a drink

all staff speak english; i need to ask laundry bag every morning; i need to ask for free aqua replacement in

laundry service is very expensive and charged per

prices at the bar where extremely high. 8euro for 330 ml local bear.

location good wifi room sizes

location, cleanliness, wifi and friendly staff

laundry machine was noisy and going late next to our room

by the way, of you need to do laundry, there s a self-service laundromat that s about 10 minutes away

close to the airport and great breakfast option

separate bedroom for kids was a plus

spacious clean room, comfy bed and some privacy from the kids, good breakfast

room was a little small although perfectly functional and located opposite the laundry room, so at 6 am when

bar wasn't open on saturday night charge for use of garage should have been included in the

wifi was a bit slow

nice personel, early check in and made our stay as confortable as possible with our little

also bar madrid a block from the hotel had great latte we went a couple times a day

is very small, wifi is very slow and disconect constantly, there is not outlets by the side table to charge the

wifi was subpar, kept going in and out (this is late at night)

wifi isn't very good in the 2nd floor chambers

- close to the airport and metro station - wifi available - clean room - towels provided

the room was good and also the wifi

the laundry mat was near by

no laundry facilities

laundry service provided and the breakfast options were not that great

i loved how late check out was an option !!!

spacious room and good enough wifi

the staff were really pleasant, there was a good choice at breakfast time; and the bed comfy.

they have late check out time and a decent breakfast, i've found everything as i expected and i recommend it

pet allowance

stylish and comfortable rooms. nice bar area with friendly staff.

say it's sound proof, it's not i can hear kids playing outside and people walking all night long

do not dare to touch their laundry paper or they will charge u whether u like it or

the top laundry bill, 114 euros for a small bag of washing

the pool was nice, towel service and the little gift for the kids

excellent hotel to stay at before my flight. very clean, great breakfast, easy shuttle services.

the gym was clean and well-equipped

laundry facilities were a

the courtyard out our window bestowed views of hanging laundry and a scant lifestyle - not what i'd expect from

laundry service is tremendously expensive

do not request for laundry service, your clothes will be ready in 5 days

wifi didn't work on the first night of my stay

breakfast was great and staff helpful , sadly no laundry service but i walked about 6 minutes to find a

after i went to reception to pay my bill and i asked if was the same price for adults and kids and she told me

rooms comfortable, good free wifi

staff in the restaurant and bar were exceptionally friendly helpful and made me feel safe

after i went to reception to pay my bill and i asked if was the same price for adults and kids and she told me

wifi was temporarly broken, so it didn't work as it should in the room, but the aerial close to the

no indoor pool facilities but all other things great

advice regarding food from reception staff was great as we found a small tapas bar just nearby that was just

gym is acceptable but small

no pool

are stingy, charging a fortune for clothes laundry service and only give you one bottle of water on arrival

i wanted to get some laundry done and they did not clean my top or delivered it before i checked out (4 nights

a laundry room where i could do my own laundry would have been nice.

the breakfast was delicious with lots to choose from

small criticism was a faint sewer smell in the gym showers but probably undetectable to most

laundry is expensive, so we didn't use it - however for a short stay this is not a deal breaker

the staff was absolutely wonderful and the on-site laundry was great!

no room service after 22:00

we also went straight to the bar as it closes at 11

we were offered early check in even before we could ask

the housekeeping manager should check the towels - i think it has to do with the laundry soap they use

wifi was bad

staff was very helpful. great location, very central. wifi was excellent

late check out

it s time for renovation also room service closes very early

big rooms. laundry service was excellent.

wifi works well all over the place

from the room you get a glimpse of the golf course

lack of kitchen personnel between 10 and 20, no bar to have drinks or tea and no room service

most of the facilities were closed as the restaurant and the bar and this must be advise when you book

novotel sevilla - no gift for children at check-in - no option for wash only (no ironing) laundry

the recption and bar staff were nice

i will definitely return in the future, maybe in the summer it's even better because the public pool looked so

there was not really anyone who spoke much english to help, one of our items was stolen from the gym which was

breakfast is very good, but i hope the food can be more various

wifi was available at all times, no issues with insufficient bandwidth

room service was a disaster (took nearly an hour and 3 phone calls to deliver fried eggs and chips)

bar in the back of the place

the bar was never busy as the prices were very expensive for this location.

the restaurant and the bar are perfect at night time

ground floor room opening to garden ideal for accompanying pet

comes with a mini bar filled with drinks (have to pay obviously but ideal if you needed / wanted something last

for a pet is 12 euros, which is fine but i wish they had it listed somewhere so i could know in advance

the poolside area. pool was cold but area was not crowded. very relaxing and great for kids.

paid for half board due to the fact we were travelling with small kids

location space services gym 24h/7 room service personal

, facility is family friendly, with the play ground for kids and a park close by, also loved the bar and

the breakfast was not amazing but good. the churros was cold

hotel kindly put our two kids into adjoining rooms which made our stay peaceful with our own space

the gym should have more activities for work out; more or less only for running.

to be peaky, at the bar, the bar tenders had no idea how to make gin tonics, but we drank anyways

incredible room, amazing breakfast, fab staff

not much space to layout and store clothes during stay. no self-laundry facilities.

laundry was too expensive, 7 for a t shirt

nice clean rooms and next to a park with free self laundry service.

no condiments supplied when room service meal ordered

room service was available and so i could really relax before starting a long travel day the next

considering that there is major construction going on, and there's no bar or restaurant, we couldn't even get

room service i was not helped with my luggage upstairs the restaurant menu was only in spanish so

i liked the coffee bar and restaurant

weak wifi- common in most hotels

the only downside was the bar was being refurbished

gym appears to be closed all the time, so has jan ventilation

20 a day for a pet is very expensive!

service at the bar was excellent and the bed was very comfortable.

gym was unusable, treadmill and bike were broken, dirty towels left lying around and the

1. the fact that it had a gym. 2. small restaurant with very good and reasonably priced food.

room and breakfast

variety of choices for breakfast was excellent

nice bar area and a small restaurant

bar closed a little early as did room service (for those late arrivals or long working days)

the bar and restaurant staff were also very friendly

great gym and spa. renovated rooms were beautiful. buffet breakfast was fabulous.

room service also was excellent, i will be back here when staying in madrid again

they were incredibly accommodating, especially since i was traveling with my pet

location, rooms, breakfast, team

the pool area could really use proper maintenance, and some of the tiles are broken, which could

in a good area of madrid,tree lined streets and cute restaurants,shops,laundry nearby

was no microwave in the room to heat up food, nor was there a place to dry the laundry

wifi not working vert poor insonorisation in between rooms and room and corridor

we had a problem with wifi, but finally we could change a room and everything was ok.

breakfast

we entered the room there was a smell like smokers had been there - or old laundry left too long

laundry pickup to early (around 6:30) and the driver is not very smooth.

gym has everything you need too

wifi in room (far end of corridor), very isolated - car essential

quiet place, on site parking, the bed is super comfortable

front desk has given me false information about the services available he hidden that they have laundry services

such as kitchen and laundry

the pool is not too deep, for an average sized person, except a depth to the half of the body

the pool, the cleanliness of the room

pool available

breakfast friendly staff, helpful with kids good wifi connection close to metro station

breakfast friendly staff, helpful with kids good wifi connection close to metro station

room was clean and tidy every day, and the wifi was fast

the room was very quiet, the bed good, and the wifi excellent, better than in many 4-star hotels

excelent wifi

there's a great little playplace for kids and lots of green space for them to run around

that does not offer room service

the free shuttle is quite convenience to come and go to the

close hotel to the airport offering shuttle bus service

pool was great kids loved it

room service restaurant s menu has limited choices of food- a hot water boiler and tea supply

jaime was really excellent in helping us obtain a vegetarian main course and he was great at the bar too

the room was just right, good wifi, very clean, friendly

good value north of madrid center...easy access to airport and good wifi.

good wifi

fast laundry service

gym was to small

advice would be to limit window opening- it may be dangerous for kids

my room didn't have coffee machine like my kids room

wifi wasn't available in the room but in the main lounge area.

there was no note on file about me bringing my pet, even though i put it in the reservation a month before

shuttle service from and to the airport, professional staff, modern room with all the comforts, bar and restaurant

grilled chicken dish and pizza that we ordered in with room service was outstanding and welcome after a long

convenient location for transit through madrid, convenient parking. it is possible with a pet.

gym and pool are great

it would be nice to have on site washer and dryer to use for guests to clean laundry

laundry

the hotel also has a laundry service during the weekend, and during the week, you can wash your clothes in the

the view was of a bunch of beat up old building the laundry hanging

not ideal for kids

don t know what they use for laundry, but the sheet smells like formalin, which you may find in a old hospital

no gym, and kind of outdated

bar and restaurant area was lovely, very relaxing

i can think of except for the fact that there is no sauna, fitness room or swimming pool, which i knew before

no adjoining rooms so my partner and i had to split rooms as our kids are under 18 and weren t aloud to spend

close to the airport, clean, good food and pet friendly.

comfortable beds, overlooking the pool

pet friendly with lots of green space and parks

to a coffee bar and not having to pay for water would have been nice in between meals and throughout the day

swimming pool and gym good. good restaurant next door

says the hotel offer laundry when i booked the room, but the staff said they don't have it when i actually got

no laundry services and when i asked front desk clerk if there were laundromats in the area, she

i loved the pool, and the hotel itself was very nice, super clean and a wonderful staff!!

had a problen with connecting to the wifi, but they solved it at the reception

the rooms are a little small, they are very clean and new, and really liked having the kitchenette and tea/coffee

several different types of business close - restaurants, laundry

there are coin laundry self service @300 meter walking distance, good for who need do laundry during the travel

wifi service was easy to connect, fast and reliable

very stable wifi (colleague in the other room was satisfied though), breakfast consists mostly of sweet and

great location near metro and convenience store complementary stuff in bathroom included strong wifi