ripped carpet areas, bad odor in room and a noisy parking lot

parking was awful breakfast is okay

very quiet and clean place. the faculty was very nice and polite. this was a pet-friendly place.

only thing that bothered us was the fact that there was a family that had a pet and left it in the room most of

plenty of parking close by

easy to park the truck.

love the laundry room, cheap to wash and dry $0

they now have breakfast again and it was quite good

new breakfast

gym was disgusting, wipe before using anything in there

staff, cleaness, breakfast, the furniture, tv all great last but not least was the price for the stay was

no refried beans for breakfast-- where's the sausage & gravy !

pet friendly, lots of places to walk the dogs, great breakfast, very comfortable

breakfast did not have any yogurt or whole grain cereal, just 3 selections of sugary cereals

helped accommodate one early check in and two pets

the parking could be better

washing machine (laundry) is very loud and needs maintained

breakfast was great, location was excellent

unfortunately, the pool was under maintenance and having my kids with me, really bummed us out.

the breakfast was a great value

rooms spacious. beds comfy. breakfast was great. kids enjoyed the pool

the laundry facilities were out of order!

breakfast could use more variety of foods.

the pool was dirty, the bathroom was not very clean

gym a/c is currently not working.

there was little to no breakfast left at 8:30 am

laundry is a bit on the high side 3 dollars for one load to wash and another 3 to dry

enjoyed the pool

breakfast could have been a little better

thing was when non guest came in to use the pool the first night, we were there

front of the entire hotel and then called the police because i used the luggage cart out to the parking lot with

breakfast needs to be a little longer

comfort of the room and bed were very good, breakfast was good with a variety of choices.

pool was not very clean

room was a little stuffy and had a small odor ,the beds sheet looked old ,not a good selection on breakfast,but

web describing the amenities at this location weren t accurate ie no wifi

clean and has laundry with good machines

breakfast was to early in the morning didn't make it. had laundry room and kitchen in rooms.

no overnight staff why have a kitchenette with no dishes or pots supplied ***no coffee inside or outside the

not a big deal but didn't care for bathroom near the kitchen

the kitchenette was perfect for my stay

noisy neighbors barbecuing on parking lot.

was clogged with hair and smell bad toilet wasn t clean room had a bad smelly odor woke up sick kids was

no wild drinking parties or loud music that went on till day break and parking lot bbq's

room, comfortable beds, on site guest laundry and fitness center

very nice and they have guests laundry

laundry prices are a full two dollars to wash and dry

loved the kitchenette area, it was very clean

breakfast was great

there was dirty laundry in the hallways, stains on the floor

the late night staff was rude to us and kept asking us if we paid for a pet fee.

the breakfast and the staff

people who work in front office are super awsome people even the lady morning who cooks the breakfast, she so

they say there is a pet fee, understandable

thank you for being pet friendly

the staff was very friendly and the room mostly clean love that it s pet friendly

a nice and clean room with a kitchenate, microwave mini and full size of refrigerator

location and beds,kitchenette

was amazing, front desk staff was awesome and the laundry lady cleaned our room and she went beyond our expectations

they didn t have quarters in exchange for our our change to wash our laundry

they searched laundry room after laundry room of soiled towels

the staff's friendliness, the clean and cold rooms. the swimming pool and use of it.

friendly staff and a great breakfast to start your day with.

laundry area for guest ( that one kinda shocked me)

clean staff friendly, buffet for breakfast was great

in was easy, room was clean and spacious, staff was uber friendly and breakfast service was great

loved the complimentary breakfast!

wish i knew i could have requested another bed cause we have 4 kids and that would have helped

the housekeepers, maintenance, pool man, and laundry lady, were polite as well

they also had laundry room and super clothes to convenience stores

friendly and love the plants everywhere very clean the pool was nice sight and breakfast was

parking was also an issue

large parking lot

bring others later but never showed up no soap shower has mold all around bottom of shower no laundry

the availability of the laundry room

i figured i was just sensitive to the laundry chemicals they used to wash the sheets

of had more industrial style washers & dryers for laundry room

front desk didn't have change for the washer and dryer and the laundry soap dispenser didn't have soap so i

did not understad a lady knocking my door saying laundry around 8 30 am maybe she was just doing her

everybody was helpful, even the laundry attendant was super friendly to me.

location, breakfast and friendly staff

truck parking. helpful staff. clean rooms. breakfast.

parking was great and this hotel is in a pretty good location not to far from anything major

no pet fee and very comfortable beds!!

location is safe, room is clean, ice machine works, plenty of parking available, elevator works ,

pool not open

the parking had reserve spots

outdoor swimming pool filled but gate locked, no guest access

they also have a huge sitting area downstairs with a bar and they give you a drink card for happy hour and one

parking lot is dark

the restaurant and bar area was also very inviting and the service was great

hotel staff was very friendly, rooms were a good size and set up was nice, as added bonus free breakfast was

i love the evening social with free drinks and the breakfast was amazing.

no indoor swimming pool & no scramble eggs on breakfast

breakfast was great, the carry and go box was perfect.

i loved the breakfast and fitness center.

it would be nice if there is an heated indoor pool so the kids can have more fun.

breakfast wasnt so good

there was only one laundry machine

also, the laundry room was out of order

oh and the laundry was out of service they said we could go next door to the hampton inn suites and tell them

laundry facility works half the time. very old machines. mattresses are like plywood

could of used a laundry facility

was no sign in for the laundry room

the hotel is clean, rooms are nice, pool is great and breakfast is delicious

breakfast, pool and gym

pool and parking were a bonus.

breakfast was a plus and the room was perfect

the pool area cleanliness of the room laundry room

pool was dirty sadly receptionist lady was amazing and professional will book again

pet friendly means sleeping next to a kennel

the stores and walmart and other restaurant is close by and the breakfast is definitely good and pet friendly

pool closed early, worked late.

the only thing that was not up to standard was the cleaning of the pool

breakfast was fine.

i didn't have time to swim, but the pool looked very appealing

breakfast was amazing

had good tv with all the channels , great wifi , good ac in room , great showers & bath

very happy with everything there wasn't anything about the room i didn't like i was right by the laundry area

full bath, iron, hair dryer and ice & laundry facilities also very handy

laundry facility and the staff are helpful and friendly

plus loved the bbq area and the laundry facilities

kids loved the pool

other then them accusing me of smoking everything was great.

wasn't aware of was a pet deposit tell i got there i guess i could've checked before i booked it, a learning

walking distance to ihop . quiet and pet friendly. close to alot of place.

the noise from upstairs and the pool floor needs repairing

room they gave us was one where smoking was allowed inside

this is not the only service they lack, they also have no laundry

no laundry facilities. came here for a soccer tournament needed to wash uniforms.

pool too small, breakfast too limited

nice location free parking comfortable room indoor pool is nice and clean

wifi connection is poor/intermittent

american roaches in the landscaping came out at night and terrorized me while i was getting my laundry

breakfast no working swimming pool no working laundry machines not a clean place dirty

not very clean washer and dry gross no laundry soap

it's was nice in the rooms just they have no smoking in any of the rooms

pool was closed, which is the main reason why i got the room in the first place, but other than

had a laundry room and was close to everything

onsite laundry was great

no shower door and had to pay for laundry

more working laundry needed

kept hearing banging and thumps during the night, made me wonder if i was below the laundry room, was a little

all rooms should have a microwave and fridge. also the laundry room should have a coin changer

also could use a change machine for laundry instead of having to go to the front desk for change

laundry has no change machine or vending for soap

the fitness center/laundry was out of order

the on-site coin operated laundry facilities were helpful

pool water was freezing, there was a roach in the laundry room

the front desk person was overwhelmed cleaning rooms and doing laundry that towels were never available

laundry facility

full kitchen, laundry

wifi & tv didn't work

laundry towels and sheets felt new

no laundry facilities

detector needs re hung correctly, the door seperating the rooms lock needs fixed, the swimming pool light needs

parking spaces directly near room . good wifi . awesome tv channels available

room was clean staff was nice parking is great working tv working a

is a laundry list of items that i didn't appreciate relating to this hotel

no laundry facilities. heater didn't work and doorentering my room stuck

easy parking and nice employees

breakfast and pool

swimming pool

i love the laundry service being available as well as the pool till late

free laundry facilities

laundry is free

also we were under the impression that laundry detergent was free for the laundry room but we found that you

free laundry, clean facilities & helpful staff.

couldn t use free wifi that was listed

cigarette burns in the comforter (non smoking

asked for a non smoking room but we received one with an unbearable cigarette smell

the website has smoking room but when i got there it was a non smoking facility

my profile i have been indicated that i want no smoking room, the manager at this location always tries to give

the carpet looked burned and so did the bedding for a non smoking room

terrible location , people loitering in parking lot , rancid stench in room.

my room was supposed to be non smoking, it was not smoke free

the staff is amazing. i do make reservations for double smoking.and sometimes i end up w/1 bed

00 deposit for smoking room and it had to be cash only and it's $25

the laundry is ridiculously expensive, $5 per load

laundry/work room door was always open and the cleaning carts were often congregated in the hallway

laundry on-site

tub and sink, dirty water run out very slow. laundry dryer don't get hot none

we had wet comforters put on our bed and had to go to desk and was told there was no laundry person on site

i liked the laundry mat as

they had a pool , free breakfast! & laundry facility

old, smelly, their laundry room wasn t available when i need it it.

like the fact that we got the kitchenette for the same price it was quiet peaceful, breakfast wasn't bad it was

nice swimming pool, and we love the location for easy access to restaurants

there also is a laundry area

there was a lady next door to our room who was hanging her laundry on the balcony

washer and dryer so i could do my laundry and iron with ironing board so that i could press my clothes for the

like the laundry area um and it was smoking room thank u enjoyed my

it was very nice with the kitchen and laundry facilities.

laundry facilities were unavailable

parking was well lit and generous, check in was easy, receptionist called my room to ask if there

wifi service was very weak if any

the lady didn't let me get in pool at 7pm, and that was the point of staying that day

check in was fast and easy, room snelled nice, and ample parking

enjoyed my stay it was friendly grate service enjoyed poll liked that it had kitchen and laundry matt stay was

add a more pleasant soap (smell good) laundry detergent to the bleach when washing sheets, pillow cases and

this place was an extended stay so people were drying their laundry on the balcony

like that the free wifi didn't work

parking was a breeze

laundry facilities were old and ugly

laundry

breakfast

pet friendliness, easy access to ice

courteous staff, and the breakfast was good had different options to choose from.

need to find a better system for the laundry

front desk empty had to wait for someone most of the time and had to do laundry

went twice to get change for laundry but no luck sink, shower and towels full of hairs it has 3 cell towers

laundry room floor was dirty

room was perfect for my family and the pool was a plus for my kids...

the hotel was pet friendly though.

well lit parking lot.

no wifi

plenty of hot water and good water pressure. cable and wifi were good.

clean and friendly staff beautiful pool and amazing shower

housekeeping didn't bring towels after the laundry service took up the dirty ones

and the towels are nasty and they have some stains in the laundry room

the laundry room opens atv10'30am and closes at 3pm

laundry facilities were locked

being honest about a non-smoking room

the laundry machines, both washer and dryer, just took $4 in quarters

laundry room washer and dryer wouldn't work

could have better lighting in parking lot. it was those dim yellow kinda lights.

nothing but the rain wish i could use the pool

druggies all around driving thru parking lot all hours of the night

the laundry facilities were very convenient

the bed, free laundry, great parking

has simple kitchen facilities to cook eggs. free laundry.

it was clean. the 24 hr. availability of hot tea. the workout/laundry room.

pool was cleaned and there was a free laundry facility

the laundry room was taken over by their linens and towels

no breakfast, very damaged is not how it looks on pictures

was nothing major to dislike, but a few small improvements in breakfast variety and room updates could make the

you have is across the street and i wanna park there cuz i know the owner of this hotel the breakfast last time

though breakfast is advertised online there was no breakfast no towels in our room room needed vacuumed

you need laundry, it's $4

liked the fridge and laundry facility

was able to get my laundry done and the staff was accommodating to my needs

having laundry facilities was a nice bonus and can use 24 hrs a day

the laundry room is out dated. dryer takes 3 times to dry

rooms were spacious for a family of 1 adult and 3 kids

great breakfast

kids stayed on double beds in one room and we slept on the sofa bed which was comfortable

although we kept everything clean as my kids were with us

the kids liked the pool and hot tub

laundry was outside and rusty/full of dirt

i was denied a room said children wasn t allowed a you had grown men out in the parking lot drinking an

reserved 2 non smoking rooms

no loud people in the parking lot

i asked for non smoking and was placed in a smoking room

the hotel laundry room was next to that and the noises from the staff and workers woke us up every morning in

laundry had to be sent out at a cost

guest laundry

included hot breakfast. on site coin operated laundry.

breakfast area is a little bit too small. was a bit tight. first world problem. loved our stay.

feels more like a proper apartment parking on premises just 20 minutes away from river

the only thing i didn t like was that you had to pay for parking.

nasty breakfast. ..dirty bathroom. ...and late room service

pool seemed not clean location is quite sketchy

free parking, breakfast and room space

pool gym and laundry as well as free parking

hotel provided free parking, breakfast, and laundry facilities (cost to use)

2 washing machines in the laundry

staff realized they were out and had to get some from laundry room but i had been sent on a wild goose chase

pool nice and guest laundry

we had to order a $25 pot of coffee from room service

the terrace the pool the bar the food

no way to reheat coffee or warm kids milk etc

i didn't know wifi was not included. and other hotel hidden fees.

beautiful green territory, good size outdoor pool, nice bar and restaurant

fitness center laundry facilities

coffee available 24 hrs. laundry facilities as well as small gym and pool. staff was great.

comfortable bed;good laundry facilities;walking distance from rivetwalk

nice laundry room too

coin laundry (not complementary as seemed advertised) was disappointing, no easy way to get quarters for

pool, friendly service, laundry facility on the river walk

the laundry facilities for their guests! very dirty machines!

also my room was above laundry room & could hear & feel it

having to pay a $15 per day parking. no guest laundry

was on end by laundry room doors started slamming early every morning next time id rather stay in middle but

no room service

complimentary breakfast and no decaf tea

pool was refreshing

was perfect but once we came to room service, our sheets were not changed, used the same sheets our room was

paid parking, paid breakfast and construction!!

i loved the rooms, the pool, the location is great!

bar, gym, pool, and our room all had amazing views of the city

hotel was amazing from the rooftop bar and pool to the free drinks between 5 and 6 and coffee in the the morning

main thing was room service we had to call to get it done every day

nice pool, bar, sitting area

i overheard a member of the staff overwhelmed in laundry saying everyone left for the day and left him to do

no laundry supplies available

did not have laundry facilities.

the bed was comfortable. wifi.

is more of a trundle bed under the couch, asked for more blankets due to having 2 adults and 4 kids one being

location; pool; room size and layout

kitchen available; space was sufficient for our plans

; valet parking; comfortable 1 bedroom suite with a true separate bedroom and an excellent kitchen

room was perfect - hot tub and pool was wonderful with an absolutely beautiful view

grandsons enjoyed the game room i enjoyed the view from the swimming pool you can see all of downtown beds were

rooftop bar had a beautiful view

pros -nonna-on site italian restaurant-yum -lobby bar front and center when you walk in lobby -friendly staff

there are two excellent restaurants onsite, and a great lobby bar and rooftop bar

love the rooftop bar and staff was very attentive - the best ever

the fairmount has a a new bar and restaurant - i tried one of their signature drinks and it was amazing

i have a laundry list of complaints >keys not working >2nd set of keys not working correctly >pool closed

the fact that we pay in cash our room service but we were still billed on the card.

we had to use the speaker phone to order room service but it wasn't a big deal

found the pet fee to be very expensive for 2 small dogs and i ended up paying more a night for them then for

pool was not to clean

the construction and maybe a little more parking spaces

wish pool stayed open longer need heater in bathroom

parking lot was well lighted employees very friendly and courteous pool was very cleane

the pool was warm and there is a limit of guests

view was a lot of parking but not a big deal i mean i if i was on vacation it would be preferable to stay with

free laundry

the hotel gave access to pool, laundry, and fitness center

no laundry plastic bag was in the room either

loved that you offered complimentary laundry facility.

breakfast had several good options and we were pleased to have an on site laundry room in good repair

the a/c, laundry machine running at night, and ice machine were loud

all the hotel provides laundry bag, this didn t

there was no laundry.

we were greeted by the most friendly staff which helped us with anything we needed from our laundry to getting

free parking too

laundry facility could use serious updating

the guest laundry being out of order. the lounge chairs at the pool chained together

arrived to replace the battery, which i was not mad about, the lady said my roll of quarters for laundry could

pool, and gym were very small

anna from room service was wonderful when i ordered pizza on saturday evening

this level, also it is strange how it is possible when you book the room for two adults and two kids 4 years

was not a hotel for kids

did not eat breakfast. i am not a breakfast eater.

the hotel should keep guests without pets should be on different floors

room service isn t no longer room service bringing food in plastic containers is not

guest laundry being located by the parking garage was slightly inconvenient

loved the many options for room service also

no snack bar 24/7

san japan convention had several very noisy kids up and down the hall all night on saturday night

i enjoyed the hotel bar and lounge with outdoor patio, with great food, and really appreciated that you had an