laundry area for guest ( that one kinda shocked me)

the pool was extremely cold and the hot tub was extremely hot.

hostess at breakfast was amazing

the morning breakfast was fantastic.

modern, clean and quiet with a very nice breakfast selection.

it was definitely spa and resort like

bar food menu; no proper dinner nor room service

wifi was very poor

easy parking, next to the main road

no room service as listed

onsite laundry was great

kept hearing banging and thumps during the night, made me wonder if i was below the laundry room, was a little

had a laundry room and was close to everything

no shower door and had to pay for laundry

more working laundry needed

very happy with everything there wasn't anything about the room i didn't like i was right by the laundry area

plus loved the bbq area and the laundry facilities

full bath, iron, hair dryer and ice & laundry facilities also very handy

laundry facility and the staff are helpful and friendly

we didn’t go to the pool but people were there and it locked like they were having a fun time there

wifi is the worst ever

the carpet looked burned and so did the bedding for a non smoking room

my room was supposed to be non smoking, it was not smoke free

terrible location , people loitering in parking lot , rancid stench in room.

and on ad it had pet friendly but the manager came over to inform we couldn t have our dog in room so why

staff and pool

clean and friendly staff beautiful pool and amazing shower

no cable, wifi is terrible, people rude and loud really late at night,no parking,no maintenance

monitor for the swimming pool, there were guests that swam at 1am and being loud, caused an interrupted sleep

was looking forward to a pool and hoping for pet friendly place for future booking

i figured i was just sensitive to the laundry chemicals they used to wash the sheets

bring others later but never showed up no soap shower has mold all around bottom of shower no laundry

front desk didn't have change for the washer and dryer and the laundry soap dispenser didn't have soap so i

the laundry area is not kept up

the availability of the laundry room

laundry facilities were locked

and the towels are nasty and they have some stains in the laundry room

housekeeping didn't bring towels after the laundry service took up the dirty ones

the laundry room opens atv10'30am and closes at 3pm

price, cleanliness, pool and breakfast!!! made our beds and clean towels the next day!!

laundry room washer and dryer wouldn't work

the laundry machines, both washer and dryer, just took $4 in quarters

pool was inviting. close to lackland.

it a wonderful stay and pet friendly

the early check in.

the on-site coin operated laundry facilities were helpful

all rooms should have a microwave and fridge. also the laundry room should have a coin changer

there was no laundry room

middle of a remodel, so many amenities were missing like pool was empty, no ice machine and no laundry

laundry area, no restroom available..only one drying machine working.

full kitchen, laundry

the front desk person was overwhelmed cleaning rooms and doing laundry that towels were never available

pool water was freezing, there was a roach in the laundry room

laundry facility

one day room wasn t cleaned at all and kitchen trash and wash rags were forgotten frequently

no laundry facilities. heater didn't work and doorentering my room stuck

is a laundry list of items that i didn't appreciate relating to this hotel

breakfast was wonderful and wifi worked the whole

the staff was very helpful and also like breakfast

everything was good and comfortable staff was good breakfast was great

no laundry facilities

laundry towels and sheets felt new

the wife was very friendly and helpful. sweet to my kids.

we were not bored with the wifi provided, the pool was a nice place to hang out, the beds were comfertable,

to be longterm, as in month to month, so early evenings had a air of neighborhood comfort ie; kids riding bikes

washer and dryer so i could do my laundry and iron with ironing board so that i could press my clothes for the

it was very nice with the kitchen and laundry facilities.

like the laundry area um and it was smoking room thank u enjoyed my

there was a lady next door to our room who was hanging her laundry on the balcony

there also is a laundry area

cigarette burns in the comforter (non smoking

should have got non smoking

the room has an odor of smoke even though it was suppose to be non smoking

it should know and then he said he's got to run it now and it's going to cost $5 more and no smoking and i said

no wifi at all like it says

like that there was a guest laundry and a that there was a pool and a hot

housekeeping were on their phones everytime we walked past the laundry as door was wide open

it was good, no soap to wash laundry to purchase at facility though

tub and sink, dirty water run out very slow. laundry dryer don't get hot none

laundry on-site

old, smelly, their laundry room wasn t available when i need it it.

they had a pool , free breakfast! & laundry facility

i liked the laundry mat as

free breakfast

breakfast was good and perfect the for price on the hotel just maybe needed a little more

dryer for laundry, took a very long time to dry cloths

laundry is free

, the hotel provides a laundry facility for free, exercise room and all kinds of snacks, frozen dinners and

free laundry, clean facilities & helpful staff.

there s also a laundry room where we can wash our clothes since we stayed for few nights and days, and the

laundry facilities were unavailable

the whole motel area and parking is well lit and feels so secure, we will stay again if a need comes up

rooms were very clean the staff were very nice i will return again the pool was very clean

the lady didn't let me get in pool at 7pm, and that was the point of staying that day

parking was well lit and generous, check in was easy, receptionist called my room to ask if there

think the guest laundry area could have been a lor better

restrooms didn t work, pool wasn t the size , laundry room appliances didn t work, only one elevator worked

the second floor hall halfway i the laundry room the floor felt like it was unsafe

we were near the laundry room

laundry facilities

the laundry was very modern, with machines that only accept credit card, i had some problem with it

laundry facilities were clean

great location for access to seaworld, easy to use laundry facility, great parking

we even asked them if we were expected to do the laundry ourselves and they said oh no

nothing but they need to checkout the gym and clean the laundry room

in addition the onsite laundry room open to the public at no charge is a big help for travelers with children

and the guest laundry was a lifesaver

we loved the free laundry down the hall when we figured out that it was there

free parking at the hotel and free guest laundry area both make this place an absolute value for families on

it was nice to have laundry however the front load washers are broken and moldy

pool not open

breakfast due to covid-19 no pool due to covid great staff owner on site awesome guy

also, the pool wasn't open and the kids wanted to swim, which was one reason i picked the place

there were three carloads of people repairing an auto in the parking lot

the parking had reserve spots

villas are prepped with dishware/coffee etc, they offer tide and fabric softener for laundry

wifi was awful

bring your own drinks into pool area but the pool bar was not open

the whole place was very well maintained, lazy river and temperature controlled outdoor pool were amazing

walking distance rooms to parking and pools.. not enough parking

i love that had a laundry station , sell the laundry soap and had money change for the machines to return at

wifi didn t work

the staff is friendly and helpful, the breakfast was great

the parking lot was a bit small.

the pool opens up to 10 pm and always clean, it was nice to chill by the pool after long fun days

i had to choose something i disliked, it would be the guest laundry room

laundry facility needs more than two units to accommodate 4 floors of guests

breakfast, wednesday happy hour and free laundry

no ice machine in second floor , wifi password doesn't work

loved the gym and pool

laundry facilities on the 2nd floor were abysmal

laundry soap dispenser didn't dispense box of soap had to go to office

parking is very convenient right in front of the hotel

indoor pool, the gym area

the indoor pool water and room itself was cold

the location, was close to everything. breakfast was great also.

just a personal preference, turn off air conditioning in the pool area.

breakfast was great. friendly staff.

the water was heated and clean, kids loved it

close to anything you might need on a trip with elders or young kids

great room, everything included. and the kids really enjoyed the pool.

very clean and warm american breakfast

my husband and i were enjoying the patio real nice they had a couple of big grills next the pool

great room, everything included. and the kids really enjoyed the pool.

my suggestion is if there are kids place them on the bottom so they are not disturbing the other

friendly staff, good location, laundry was excellent!

shuttle to sea world awesome saved a lot of money in parking

behavior of the other guests (extremely foul language from adults at the pool which was full of kids)

gate to get into the pool was so difficult to open

the breakfast wasn't stocked very well, many items were out.

the extra charges for the waveblaster which i feel should be part of the water park activities.

better room service. microwave in rooms

- very pet friendly, but also respectful to those who don't wish to encounter them during their stay

it was a 5 star resort and spa when i was just expecting a 4 star hotel

was fantastic, pools were awesome, you were close to everything, but felt a thousand miles away

improve the variety of breakfast, as recommendation, it would be great if they extend the breakfast hours

the pool water was too cold in the afternoon

we appreciated that the hotel is pet-friendly, as we were able to stay with our dog

every single day we were there and staff always made excuses made for why it was closed my kids were very

only negative about my stay was the loud music being played from the kitchen area during breakfast

, laundry and trash

paid for a room with a balcony - no balcony - no housekeeping unless you pre order it, no laundry service

i think because we smelled the laundry and dryer

having to go to the lower level laundry room was the only down side

the laundry area. there was only one washer and it had sand in it so i didn t use it.

i got a bad rash on my neck from the pillows. maybe the laundry detergent they use. idk.

bed was a little stiff, pillows too fluffed and no bag for dirty laundry.

the coin operated laundry.

the pool was nice and big and had swim up bar but only on fridays (booud83dudc4e) the room we had king suite

pool and gym

i wanted to use the laundry room so we didn t have to travel home with a bunch of dirty laundry but $8 to do

the laundry room and exercise room could be replaced with new equipment.

our room was next to the laundry room, the whole hallway had a foul smell

this hotel is so close from sea world, only 6 minutes away. the breakfast was so good.

is my place to rest in san antonio when visiting my great grand kids

no space parking the laundry area too loud

although they did have a small laundry area and mini-market inside

after a day in sun they had a lil market had drinks and snacks few other things like razors and laundry soap we

tried to use the laundry facilities and both wash machines took money but did not work

laundry are was not free and it was open to anyone losing by on the outside

the hotel s laundry facility only takes quarters (no credit cards or bills)

the on-site laundry facilities were very convenient

very good breakfast

complimentary breakfast was really good the kids really enjoyed the selection that was available staff were

love that the pool was indoor my kids had a blast while me an my wife relaxed in the jacuzzi, the front staff

the laundry facility was not

the laundry facility was not very good.

hotel was filthy and there were people doing drugs in the lobby and parking-lot

cable tv is crappy and does not get all the channels wifi is non existent

weak unreliable wifi.

sheets were dirty mildew, mold, or dirt on the walls & ceiling bathroom smelled like urine kids running down

to rid sketchy vehicles from parking & hanging out

sheets was stained, room had nets, n i booked 2 adults n 3 kids but they only gave 1 face towel

wifi slow and no cash machine change change.

car alarms going off at night and kids playing in the hall later at night.

used on site laundry facilities and front desk was happy to give me change for machines

note, the smoking rooms are not part of the main building that has the pool, laundry, or the office

no chair or table in laundry room

needs a laundry room

clean, including laundry

kids loved the pool, family member did laundry

they went out of their way to help with directions and laundry

it irritated my kids skin and the chlorine fumes were extremely strong to the point of having to leave after

swimming pool is too small

none. we always had excellent room service!

we made use of the pool and laundry machines

great pool area that was heated. helpful staff. large rooms, comfy beds.

friendly and it had two separate bedrooms on the same for us and our kids

pool to much clorine and should have rooms for people with pets and another rooms separate in other

everything was awesome. great breakfast.

pool water looked a little dirty.

kids were not happy that first thing in the morning the schedule was full

love the breakfast in the morning. very convenient!

from dallas visiting seaworld great friendly staff great rooms&breakfast was great & indoor pool

mine was late when my kids were already in bed

everybody was helpful, even the laundry attendant was super friendly to me.

did not understad a lady knocking my door saying laundry around 8 30 am maybe she was just doing her

dumpster next to pool bad smell

loved the swimming pool

hotel itself was nice, staff was courteous, rooms were great very spacious and last but not least breakfast was

not very clean washer and dry gross no laundry soap

breakfast no working swimming pool no working laundry machines not a clean place dirty

american roaches in the landscaping came out at night and terrorized me while i was getting my laundry

wifi

tub wall that water would just go into, the entire time we were there we had no hot water at all, wifi also didn

man standing outside smoking in the only open parking space at 130am

kept dropping wifi

didn t work, some lady was working on her truck while i was trying to sleep,the hostess was smoking weed

man standing outside smoking in the only open parking space at 130am

laundry room needed a good cleaning

had to do some laundry, but i waited to our next destination

location dirty laundry bed bug

they only have one washer in laundry

no onsite fitness, restaurant, or public laundry area

add a more pleasant soap (smell good) laundry detergent to the bleach when washing sheets, pillow cases and

enjoyed my stay it was friendly grate service enjoyed poll liked that it had kitchen and laundry matt stay was

this place was an extended stay so people were drying their laundry on the balcony

enjoyed my stay it was friendly grate service enjoyed poll liked that it had kitchen and laundry matt stay was

wifi was one bar lost connection frequently

laundry room facilities we're good to have, but not enough machines

some of the services (e.g., laundry) were restricted

parking lot is fenced in and secured

parking always full at night. the room needs some repairs. the a/c was noisy.

laundry onsite is very convenient

not really anything to dislike, maybe just that the laundry room door can be a bit tough to open

nice room for an extended stay. very good laundry facilities too.

that the wifi didn t work

the laundry room was taken over by their linens and towels

was nothing major to dislike, but a few small improvements in breakfast variety and room updates could make the

no breakfast, very damaged is not how it looks on pictures

much they advertised a continental breakfast and there wasn't anything available at any time in the morning, no

though breakfast is advertised online there was no breakfast no towels in our room room needed vacuumed

the bed, free laundry, great parking

the laundry facilities were very convenient

pool was cleaned and there was a free laundry facility

it was clean. the 24 hr. availability of hot tea. the workout/laundry room.

has simple kitchen facilities to cook eggs. free laundry.

the laundry room is out dated. dryer takes 3 times to dry

was able to get my laundry done and the staff was accommodating to my needs

liked the fridge and laundry facility

hotel was comfortable, close to public transport, reasonable value for money and had a guest laundry

you need laundry, it's $4

a couple times and help opening it, very inconvenient when coming in with a whole bunch of tired kids

the parking lot was well lit with multiple cameras for safety and personnel was there to greet patrons

rooms were spacious for a family of 1 adult and 3 kids

requested an early check in when i booked on booking

good breakfast. coffee available most of time. room very comfortable.

i have a laundry list of complaints >keys not working >2nd set of keys not working correctly >pool closed

it was well decorated and the outside facilities lo like the pool were enclosed by the building so you were

gym was closed

did not like that my room was next to where the room service staff store their stuff

breakfast, lunch, room service, parking garage everything was excellent.

guest laundry

the hotel laundry room was next to that and the noises from the staff and workers woke us up every morning in

laundry had to be sent out at a cost

included hot breakfast. on site coin operated laundry.

staff, free parking, cookies in afternoon,fruit at breakfast was nice, clean and comfortable room, walking

the former guest must have used the kitchen to cook something with a lot of curry

staff was super friendly and the breakfast was awesome

it's not the hotels fault but that's about the only thing i didn't like about the area, the parking it kinda

there is construction going on in the parking lot and you can almost miss the hotel entrance

the room was huge and amazing, great free hot breakfast

was perfect but once we came to room service, our sheets were not changed, used the same sheets our room was

no free breakfast

good gym and pool

complimentary breakfast and no decaf tea

looking at a bbq sign and a bunch of trees while when i was at the pool i am seeing people with kids or only

missing some toiletries items and the laundry/bag that hangs in closet for cleaners

slow elevator, the few towels, no laundry plastic bag, the generally old everything about the room, the bed not

2 washing machines in the laundry

pool nice and guest laundry

staff realized they were out and had to get some from laundry room but i had been sent on a wild goose chase

i also had to wash my clothes, and they had no laundry facilities on the premises

no laundry.

no laundry

when i asked if they had a guest laundry room the lady had no clue

our room was by laundry room so it was horribly noisy the entire time

comfortable bed;good laundry facilities;walking distance from rivetwalk

nice laundry room too

fitness center laundry facilities

coin laundry (not complementary as seemed advertised) was disappointing, no easy way to get quarters for

coffee available 24 hrs. laundry facilities as well as small gym and pool. staff was great.

got there in time for the complimentary bar and enjoy relaxing after our 4 hour trip

wish breakfast hours were extended until 10:30am on weekdays for leisure travelers who are on

me, breakfast, and cleanliness

appreciate the spa e in the rooms amd the fact rhat everywas very clean

beautiful hotel. loved the open bar from 5-7pm and the breakfast is phenomenal.

and we had to go get our own towels from the laundry room

rooms, pool, laundry facility, and even the parking lot

the laundry facilities are not working properly

laundry took too long to get done for one loads!

no interaction, he couldn t tell me where anything like a shop was, i asked for change for the laundry, he

rooms, pool, game room, helpful front desk

; valet parking; comfortable 1 bedroom suite with a true separate bedroom and an excellent kitchen

pool was amazing....the views from the pool was amazing! the beds were comfortable.

the room is excellent, we enjoyed the jetted tub. the kitchen was nice.

large rooms with kitchen and dining area as well as den/tv sitting area with balcony view

this is not the only service they lack, they also have no laundry

no laundry facilities. came here for a soccer tournament needed to wash uniforms.

wifi connection is poor/intermittent

breakfast could have had more variety.

sheets on our beds were stained, we removed them, placed them on the floor in a corner so room service can take

it didn t have a guest laundry facility

also my room was above laundry room & could hear & feel it

having to pay a $15 per day parking. no guest laundry

was on end by laundry room doors started slamming early every morning next time id rather stay in middle but

says they have laundry but there is no guest laundry

i overheard a member of the staff overwhelmed in laundry saying everyone left for the day and left him to do

did not have laundry facilities.

no laundry supplies available

gym was insufficient, only treadmill mill and light dumbbells

breakfast is good

quiet.. well lit parking.. close to ihop..

smelled like smoke on the room that was non smoking

big parking. and well lights and security camera

the best part of it all is that they don't charge a fee for having your pet

other then them accusing me of smoking everything was great.