they didn t have quarters in exchange for our our change to wash our laundry

they searched laundry room after laundry room of soiled towels

was amazing, front desk staff was awesome and the laundry lady cleaned our room and she went beyond our expectations

the staff's friendliness, the clean and cold rooms. the swimming pool and use of it.

they did a great job from breakfast to places to go visit,

the housekeepers, maintenance, pool man, and laundry lady, were polite as well

they also had laundry room and super clothes to convenience stores

amazing breakfast and very clean area

was very friendly anything you needed they brought to you quick a very pet friendly place also main manager gave

hotel had great breakfast and great customer services

breakfast wasnt so good

hot tub and pool. pet friendly with fees of course.

pool

it would be nice if there is an heated indoor pool so the kids can have more fun.

very clean and the breakfast was delicious

oh and the laundry was out of service they said we could go next door to the hampton inn suites and tell them

laundry facility works half the time. very old machines. mattresses are like plywood

could of used a laundry facility

there was only one laundry machine

also, the laundry room was out of order

did not understad a lady knocking my door saying laundry around 8 30 am maybe she was just doing her

everybody was helpful, even the laundry attendant was super friendly to me.

truck parking. helpful staff. clean rooms. breakfast.

beds, enclosed shower, cupboards and delicious variety of hot breakfast

breakfast was empty and the lady had attitudes throwing pans inn the kitchen

was no sign in for the laundry room

nice pool and workout space

they do have a pool, its on the smaller side but it was clean

bed was very comfortable & breakfast was good

breakfast was great, very quiet and comfortable, staff were very friendly, loved the location

the pool area cleanliness of the room laundry room

this might not be a nice place for a family with young kids

, housekeeping, pool beds are small but comfortable and need queen size instead of full

treadmill at gym was broken.

loved how everything was convenient for us around the hotel and the cleaniness of the room great breakfast

had good tv with all the channels , great wifi , good ac in room , great showers & bath

breakfast was fine.

lots of people around the area then, helped to secure the parking lot

parking was not great but it was workable

not a lot of selection of breakfast

pool was always clean

i did not really like the room service menu

everything great customer service, location, spa and the food was excellent.

the spa is not complete.

parking space it's to small for hotel room capacity we can't find park quickly

parking is rather scarce close to entry.

the room is big, the bathroom is confortable and the shower worked well. there is good wifi.

was hot in the hallway, and the pool needed cleaning

smoking

claims to be pet friendly that's why i selected it

no laundry facilities. came here for a soccer tournament needed to wash uniforms.

this is not the only service they lack, they also have no laundry

the breakfast was nice and the staff was friendly. very clean environment!

maybe could lower the price on rooms and have money for better breakfast

not all parking is available

laundry was outside and rusty/full of dirt

rooms were dirty, towels and linens were dirty, all rooms were smoking rooms

wifi had restrictions on it.

i was denied a room said children wasn t allowed a you had grown men out in the parking lot drinking an

i asked for non smoking and was placed in a smoking room

the pool was closed because of rain

the pool was clean and relaxing

parking is free

no u-haul trailer parking inside gate

good breakfast

of had more industrial style washers & dryers for laundry room

the laundry area is not kept up

bring others later but never showed up no soap shower has mold all around bottom of shower no laundry

front desk didn't have change for the washer and dryer and the laundry soap dispenser didn't have soap so i

chair or two in the laundry room would be nice - and maybe a fan or something - it was pretty toasty in there

laundry room floor was dirty

went twice to get change for laundry but no luck sink, shower and towels full of hairs it has 3 cell towers

front desk empty had to wait for someone most of the time and had to do laundry

need to find a better system for the laundry

my kids loved the hotel

laundry facilities were old and ugly

laundry

service she made me feel so comfortable n the rooms were clean my daughter had a good time in the pool

wifi access

there was plenty parking and it's located just by i10 so that's a plus

pool was clean

outdoor swimming pool filled but gate locked, no guest access

also, the pool wasn't open and the kids wanted to swim, which was one reason i picked the place

pool not open

location is safe, room is clean, ice machine works, plenty of parking available, elevator works ,

not very clean washer and dry gross no laundry soap

american roaches in the landscaping came out at night and terrorized me while i was getting my laundry

breakfast no working swimming pool no working laundry machines not a clean place dirty

there wasn't no breakfast due to vuirs going on but other wise great stay great price

wifi was

wifi is hit and miss

didn t like that the parking lot spaces were not designated to the rooms we had to park very far because people

the parking lot was very brightly lit

parking spaces weren t respected as per room

she is very polite and everyday makes sure we r good and do not need room service

laundry facility on site

the laundry mat took over five bucks and my laundry still wet

i liked the rooms comfort,i liked the available onsite laundry and adjacent convenient store and

laundry might as well be a steam room

asked to switch rooms since the room we were first given was next to someone smoking weed in the parking lot

this establishment has what i needed in the premises like laundry

laundry was on site

hard beds, outside noises, cigarette burns on tub but i get that we requested smoking room.

pool was closed water green

clean, we just slept there do didnt even see the pool or anything

ac smelled like mold. laundry out of order. no breakfast

has laundry but don't use washer and dryer they are outside and smell

laundry facility.

the pool was open

the location isn t the best, the front staff was didn t seem friendly, the pool was foggy.

she told me that the laundry was still going and she would let housekeeping know

quite and the parking area is close to the rooms

nicely renovated and clean room. pool was open. location was close to everything

we appreciate the no pet charge for bringing our dog with us

the room was clean, the pool was in good shape.

i wanted to take my kids to the pool

parking lot was well lit.

about the property maybe just the trees and the parking

wifi connection

no pool and no ice

front desk attendant helped dry my clothes when guest laundry dryer failed

guest laundry washer worked but dryer didn t .took my money.

water pressure was good, price was right. has a laundry room, but was to tired to use it.

essential the room was clean allll around, a mini kitchen in the room minus the stove , a laundry room in the

so if you have to do laundry you probably should just go to the nearest laundromat

no laundry

no continental breakfast but everything excellent

breakfast in the mornings

it is pet friendly and has tesla destination ev chargers

breakfast, had cereal but no milk

good access to highways and laundry. the front desk very friendly and accommodating

laundry doesn t open until 11am and no breakfast

the room was also in general disrepair, the pool was too filthy to swim in, and the laundry on site was quite

lights in parking lot were so bright that they kept the room lit all night

breakfast was offered and wifi didn't work even though there was a smart tv

it was dirty laundry that was too heavy for me to lift so i left it beside my vehicle

the free wifi since out tv had no remote or cable

the pool was open and clean housekeeping was available plenty of parking

the property still under construction and it was hard to find a parking spot

were clean, bathroom clean, no tobacco odor in the room as it was a smoking room

all the hotel provides laundry bag, this didn t

there was no laundry.

we were greeted by the most friendly staff which helped us with anything we needed from our laundry to getting

the a/c, laundry machine running at night, and ice machine were loud

brightly lit protected parking

staff is great it's clean i they have a pool with water and laundry and it's right by a coffee shop and a

was whirlpool but non operable with hair stuck in jets and black residue around it smelled sewer in restroom

the pool was not available but 1 day....

it's a chill spot and i really too much going on there and peaceful has a pool

poor wifi

people hanging out in the laundry room, yelling back and fourth running and fighting

the cats in laundry room, in front office area where check-in and by entrance door to office

office lady and laundry person very friendly

they charge for truck parking

said no smoking but it was still pretty heavy of cigarette smell it s definitely not the hilton but you

pool closed too early for us.

everything was nice wonderful breakfast

very quiet, great showers and bath, nice to have a small kitchen sink and microwave and fridge

single king room was split into 2 areas by placing the bath and kitchenette in-between giving us a lounge and

wifi didn't work and staff didn't check in our room until requested

loved that you offered complimentary laundry facility.

breakfast had several good options and we were pleased to have an on site laundry room in good repair

the hotel gave access to pool, laundry, and fitness center

the complimentary laundry mate was a big plus

no laundry plastic bag was in the room either

i would definitely recommend this hotel to the families with kids, because there is a huge play area with water

good restaurants, pool and staff

beautiful green territory, good size outdoor pool, nice bar and restaurant

room service was awful

they had a bar and restaurant

this place was an extended stay so people were drying their laundry on the balcony

enjoyed my stay it was friendly grate service enjoyed poll liked that it had kitchen and laundry matt stay was

add a more pleasant soap (smell good) laundry detergent to the bleach when washing sheets, pillow cases and

you could park in front of your room and they are pet friendly

love kitchenette feature

pool and food was amazing. hotel rooftop was awesome.

noting that their only positive feedback was the comfort of the mattress and the welcoming of pets

staff was super helpful and greeted my kids with stuffed

staff was super helpful and greeted my kids with stuffed

hotel was amazing from the rooftop bar and pool to the free drinks between 5 and 6 and coffee in the the morning

there are two excellent restaurants onsite, and a great lobby bar and rooftop bar

we returned from a concert at the alamodome asking for one drink at the bar for 4 ladies

love the rooftop bar and staff was very attentive - the best ever

rooftop bar had a beautiful view

pros -nonna-on site italian restaurant-yum -lobby bar front and center when you walk in lobby -friendly staff

guest laundry being located by the parking garage was slightly inconvenient

the beds were comfortable and clean and we went down to the pool area it was clean as well and they offer you

we heard kids and others at the pool starting at 8 am until the pool closed at 11pm each day

more when there is a lot of kids

overall it was fine as the kids quieted down eventually

it was our honeymoon. it was perfect. the breakfast buffet at ruth christie was supurbeb

we were at the pool the rules were no electronics, well on friday a group of ladies had their bluetooth speaker

there is no room service now so the only breakfast options are at the starbucks/deli which was a 25 min wait

i loved how close it was to the river walk. the pool and the view were a plus!

there was no breakfast - but that was expected.

nice room, cool views, free laundry, central location if wanna get to things

kids enjoyed the pool area and that the laundry facilities were free

breakfast not being available

we were even given access to the sister property when the pool had to be closed down

parking for the night is costly and there is no free wifi.

the laundry facilities for their guests! very dirty machines!

pool, friendly service, laundry facility on the river walk

says they have laundry but there is no guest laundry

was on end by laundry room doors started slamming early every morning next time id rather stay in middle but

it didn t have a guest laundry facility

they had a small gym good enough to get a quick workout in and they also had a laundry room with coin operated

l liked everything, bed is comfortable and breakfast is very good

breakfast was delicious and hot

convenient access to highway. room was clean. beds were comfortable. breakfast was great.

parking was convenient

my pillows had dirty laundry smell as if they hadn't been

location to the riverwalk, decent size room overlooking the city, check in was very easy, clean laundry facilities

noise during my stay and my room was across from the laundry which added to the noise

happy hotel had guest laundry facilities with us

the breakfast was delicious. the laundry room was great.

no laundry supplies available

did not have laundry facilities.

i overheard a member of the staff overwhelmed in laundry saying everyone left for the day and left him to do

rooms are nice, kids loved the pool, and the complimentary breakfast is delicious

but never would i sit him on the table, i understand they are pet friendly, but i would not allow them in the

pool was cleaned and there was a free laundry facility

it was clean. the 24 hr. availability of hot tea. the workout/laundry room.

the bed, free laundry, great parking

the laundry facilities were very convenient

has simple kitchen facilities to cook eggs. free laundry.

arrived to replace the battery, which i was not mad about, the lady said my roll of quarters for laundry could

laundry facility could use serious updating

the guest laundry being out of order. the lounge chairs at the pool chained together

size if the room and ameties such as a tiny pool and gym plus the cost for parking

the pool also went too deep to 7 & 8ft & it left only a small area for the kids to swim

the laundry and beds were not comfortable

towels in room after check-in, requested towels; i was told to go retrieve them from the laundry room myself,

they supplied laundry service at a minimal cost parking: paid parking ($15 daily + tax), though i found this

no breakfast. hot coffee and laundry machines for guests not working

laundry room on my floor

you need laundry, it's $4

guest laundry is $1

having laundry facilities was a nice bonus and can use 24 hrs a day

liked the fridge and laundry facility

was able to get my laundry done and the staff was accommodating to my needs

stay we had there was very comfortable, the indoor pool was clean just a little small

pool and fitness center was open and free breakfast

pool and fitness center was open and free breakfast

the breakfast, the friendly staff and inside pool

there isn t enough parking since a lot of truckers and there rigs frequent this hotel.

would be great to have laundry services

nice laundry room

staff were very friendly and went over and above to make our stay pleasant, including using laundry facility at

also the free breakfast had so many options

facility for having kids enjoy the amenities

kitchen available; space was sufficient for our plans

the room is excellent, we enjoyed the jetted tub. the kitchen was nice.

pool water too cold - they pump cold water into it in the mornings, which may be helpful in july

rooms, pool, game room, helpful front desk

but we hung out and played pool / chess

an area were guest can do their own laundry would be the only thing i can think that could be improved

i loved the breakfast, and the heated pools. the laundry facilities were nice too

pool needs a lot of cleaning from inside, laundry room should have more machines instead of candy machine, i

the laundry facilities were all out of order except for one drier

no soap in laundry room and it didn t require the key or have a change machine

the laundry room was taken over by their linens and towels

the breakfast was decent and helped start the day well

much they advertised a continental breakfast and there wasn't anything available at any time in the morning, no

the parking lot was small

breakfast was fresh and convenient, giving a good start to the day with enough variety for a short

the pool was freezing cold

the sink was located in between the 2 rooms and right next to the kitchenette

of it once we told them and i did not like the fact that we had noisy neighbors above us with kids running around

spacious and free parking

parking lot size, gotta be early if you want to park.

pool gym and laundry as well as free parking

missing some toiletries items and the laundry/bag that hangs in closet for cleaners

2 washing machines in the laundry

when you are on vacation you do not want to spend 3 + hours doing laundry at the hotel

staff realized they were out and had to get some from laundry room but i had been sent on a wild goose chase

misleading information in booking and on email about being able to get laundry done there

no laundry facilities

had been on a long trip and needed to do laundry

the spa, restaurant, and laundry is outrageously overpriced unusable

did not appreciate the fact that there was no laundry facilities with a luxury hotel you state

willie, the concierge was also very good with solving a laundry issue and helping

wifi for a hotel was excellent

the pool, and the breakfast.

coffee bar help was not friendly

the menger is a sister hotel across the street and has wonderful heated pool crockett guests can use

coin laundry (not complementary as seemed advertised) was disappointing, no easy way to get quarters for

coffee available 24 hrs. laundry facilities as well as small gym and pool. staff was great.

comfortable bed;good laundry facilities;walking distance from rivetwalk

fitness center laundry facilities

nice laundry room too

think we were above the laundry room and it was very noisy

isn't any washing services so will have to find a laundry mat or dry clean

spouse loved it and staging for future stays with kids

room service, cozy rooms and atmosphere, historical venue, surrounding area and shops, in walking

think their customer service could improve, and the wifi was not really working in my room (but i didn't mention

the laundry room was very clean

we even got to do laundry and there was no wait time

location was great . close to riverwalk . laundry facilities. super clean

staff, room, accommodations, breakfast everything

breakfast was great, staff was pleasant, rooms are comfortable very happy w my stay

free slow wifi if u want fasts treamable wifi u have to pay 7

everything was excellent, staff, valet parking, locetion of facitkty, pool area, and bar

wasn t able to use wifi

location, clean and comfortable, has a gym and breakfast was good

swimming pool

spa was by the pool so you could hear the pool guest while receiving your services

no 24hr room service

patio bar on the river was a fun place to sit and watch the tours and

due to covid there were restrictions on pool and gym use (which is understandable) however guests did not adhere

great room and bed! spa treatment was amazing!

laundry doesn t work ud83dude41

they didn t have quarters for the laundry

pool was clean, room was clean

a bit more different options for breakfast other than that it was great

there's enough parking as well

guest laundry

included hot breakfast. on site coin operated laundry.

laundry had to be sent out at a cost

the hotel laundry room was next to that and the noises from the staff and workers woke us up every morning in

hotel no free wifi

room was nice with kitchenette

the location and free parking.

feels more like a proper apartment parking on premises just 20 minutes away from river

the suite was spacious and clean, and there was free parking.

two or three staff ladies at the breakfast room, they looked so mean

was excellent, all the staff were lovely & polite, laundry on 3rd floor, excellent free breakfast, huge

laundry room available

comfortable bed great breakfast choice, friendly staff,cool water available,easy comfort.

it was nice that there was an on-site bar and that the pool/hot tub was open until 11pm

everything clean clean clean friendly best breakfast ever. people great. nice best for price.

it was very spacious and equipped with everything you need, including iron, ironing table and a laundry basket

laundry room which is awesome

good location. great breakfast. room was comfortable. guest laundry was very convenient.

laundry facilities were paid via an app that didn't work

laundry facilities, it's just weird

the guest laundry was usefel

and the laundry app which told you when machines were free/wash was completed was handy

for adults rooms are spacious and seperate lounge area, biggest we stayed in on trip has a laundry and gym on

is small and in hot area on rooftop, couple of families with kids and it full

pool could use more decorative lighting

no laundry facilities no fan in my ceiling in the room.

the kids pulled them too far and they almost slipped too far off the track

my kids are homeschooled, they allowed us to use one of the meeting rooms to do classes

the 3 kids running through the hallways banging on peoples door at 10pm

swimming pool very small

hotel was really family friendly and the kids love the pool, the location was fine 5 min from

wifi was not good. tv reception poor.

pool was refreshing

sliding glass doors on the outside, first-floor room seemed odd, but was secured by a bar so seemed safe

the swimming pool and jacuzzi area

lower parking prices, and keep guest away from laundry or house keeping rooms, vert noisy...

also, sink was clogged, no microwave in room and no laundry facilities

room we got was next to the house keeping supplies room / laundry room and the housing workers were loud in the

should have the laundry room in the hotel

good wifi, and easy parking

laundry facilities poor, room not clean, valet can get really backed up during rush

if you stay on the 21st floor expect to hear the events of floor above you where the pool and laundry are until

services like guest laundry, breakfast and kickback time (1

also if you are traveling and need it, there is a self laundry

the hotel also had 2 guest laundry rooms

is no laundry service at this place and cleaning service consist only of changing towels and

wonderful rooftop pool

room service was amazing and everyone was so respectful and nice

pool was small with not enough chairs

bath with jacuzzi tub, room service and amenities, attentive staff, spa facilities

bar was closing early but it was a monday so no big deal

we arrived for an anniversary weekend and they provided a bottle of champagne, flower petals on floor/bed (in

great location, restaurant and gym

room design, amenities, cleanliness. gym equipments, location.

great location, excellent restaurant and gym on site

great location and staff very helpful plus having laundry facilities was great

the hotel is the most dog friendly hotel in the city and the pet fees were surprisingly low compared to other

we love the location, the bar and the breakfast. and it s pet friendly.

that was disappointing plus no room service

gym facilities pretty good

checked in next to laundrys seafood dumpster alley

otherwise, the kitchen was just right and clean

riverwalk was why i booked it, and because the kitchen

the vending machines were down so that kind of put a damper on things for the kids

we noticed that there was no hot water piped to the kitchen sink, two handles but on water in the hot side

however the new tech created additional barriers (like needing an app to use the laundry)

clean, free laundry room and detergent, gym is new, staff is really nice!

staff were very friendly and the gym and laundry were handy

laundry facilities

of the laundry requires an app and pay by phone