could not use the terrace and wifi not great

good location. pet friendly

buses or tram to and from airport to link to plane but taxi ok restaurant and bar not open except for

were extremely helpful, they were able to accommodate early check in, printing of boarding passes and they spoke

restaurant or bar services, uncomfortable beds, age showing furnishings, no real temperature control, the

really a criticism, but there is no laundry service available, although there is a laundromat around the corner

staff were friendly and gave good advice about where i could do my laundry (as the hotel does not offer a

i booked 2 rooms for two adults and 2 kids

the wifi connection was unstable occasionally.

wifi was flaky, and dropped off all the time (which could have been as we were on the top floor)

laundry service which was both prompt and cheap

a super market about 50m from the hotel door) but remember there is no dinner in the hotel and no room service

the bar was not available in the early evening

wifi was good ,tv has only spanish television

decent sized comfortable and clean room, air con and wifi was good.

it lacked a desk or writing table in the room and the wifi was unstable one day.

the staff is very friendly and there's a very nice breakfast

the buffet breakfast was basic but adequate

breakfast was convenient

would have been nice to see the bar open

were promised wifi in the room, but it did not work, only in reception area

location, decent breakfast for the budget price of the room

nothing really, if anything the breakfast could have some more cerals but that is a minor thing.

we had a room equipped with mini bar fridge but very old tv and old decor

price enabled two of us to book single room for privacy and quiet, plus excellent typical western breakfast

access to bath/shower because of large fixed glass shower screen, laundry sub contracted and very expensive (1

terrible hard bed, dark room, no complimentary water, no laundry service

shower not great and horrible wifi.

hacked off the spa facilities were not included in our price

costs for pet is very bad, nothing provided for them.

wifi was poor in the bedroom

also i couldn t connect to the wifi

good wifi and breakfast included in the price. near to all that is interesting in jerez.

ensuite in both rooms the other a single bedroom , for this price you do not expect 5 star, the breakfast was

sufficient breakfast included in the price

room is too simple. no bags for laundry, no coffee or tea in room.

snacks in the bar were good. should be advertised better

staff, buffet breakfast, jar of sweets for kids and selection of sherries

no bar in the hotel

wifi good

nothing really outside maybe adding pool towels either a the pool or in the room.

pool a little small

the garden bar is relaxed and the roof top pool was welcome if the heatwave of june

it was a perfect location to explore jerez old town with all sights, great restaurants and bars very nearby

the rooftop pool and gym - better not have them at all, they were small and just disappointing.

traffic noise on front side of hotel: wifi did not work one night i was there.

room was nice and spacious with a closet, tv, air condition and working wifi

the bedside light was broken, the wifi didn't work, and the rooms are not very insulated for noise

difficult to connect to wifi

previous comments we had no problem with wifi in room, the air conditioning was very effective, it was 44 the

location in the center of the town; good restaurants and cafes nearby; nice little pool, mini gym and spa on

swimming pool and roof terrace were not up to the same standard as the rest of the facilities

everything apart from the wifi coverage.

wifi was inconsistent

nice gym and sauna on rooftop by the pool

wifi was offered but you had to pay extra if you wanted the quality of wifi that was good enough

the hotel bar was excellent with great food and service

the noise from the cars on the street and music from the bar nearby were loud at night.

drinks in bar very reasonable

pet friendly

desk, very kindly offered to take wash the jeans, for us, at her home as there wasn't any laundry service

good sized room with balcony and a drying rack (to catch up on laundry)

laundry was not available

excellent wifi connections

hotel with great pool connecting rooms as requested (teenage kids) buffet breakfast was varied and quality

there was a coffee machine available all day and night. the wifi in the room worked very well.

very good internet wifi conection.

wifi connection was highly unreliable, making video calls or file uploads impossible

pure wifi on 4th floor

pleasant stay in a comfortable accommodation. nice staff. good breakfast. wifi worked well.

picky but the hotel was slightly quirky eg pool bar not opening before 5:30 and same breakfast served on both

breakfast was really good

the rooftop pool is small but exclusive and has the most amazing view over the cathedral and alcazar, and

loved eating breakfast outside under the lime trees

good breakfast. amazing location .very central i the city.

don t be misled by the suggestion that the hotel has a swimming pool (or even pools), spa and a gym

and tio pepe bodega was ideal small spa room great for couples smart toilet was a nice addition pool area with

close to cathedral and tio pepe bodega was ideal small spa room great for couples smart toilet was a nice addition

don t be misled by the suggestion that the hotel has a swimming pool (or even pools), spa and a gym

lovely roof terrace overlooking cathedral with tiny pool and handful of loungers/tables/chairs

the location was very good, not far from the city centre, where we could find parking

breakfast and bar service both excellent

no tea/coffee facilities in room wifi patchy outside of reception soundproofing between rooms could be better

lovely pool and calm ambiance.

not much we didn t like but wifi dropped out a lot which wasn t a problem for us

facilities look a bit dated. the wifi was awfully slow!

comfortable room, nice big bathroom, the pool, and the poolbar, buffet dinner and breakfast

massive space and swimming pool

excellent breakfast buffet

was pretty good, but service at the pool bar was pretty non-existent and the room didn't get cleaned until mid

when i did so, she was very off hand, pointed and told me to go put it in the laundry basket at the other end

onsite bar and restaurant really well run, good food, and value for money

excellent bar and pool facilities with nice size room and balcony

parking is free

barman was completely disinterested in serving us, even though we were a group of 10 + 8 kids

no possibility to wash the laundry.

the balcony was handy for hanging some laundry items

the staff were very nice, and they also gave us parking which was very cool

the restaurant & bar were closed down and i just had a really tough cycle ride to get there, so i could have

1 of the pillows was very hard and the wifi didn't work in the room

free car parking

clean, comfortable and pet friendly with good secure parking

nice bar and breakfast area with small patio and swimming pool to eat or drink by

good facilities, parking, pool, breakfast and general appearance all good

poor wifi connection

expensive laundry service and restaurant does not open till 8pm.

moreover, we have chosen this hotel for the splash a swimming pool for the kids but what a bad surprise

waiting time at the terrace/bar

ve booked the hotel because of the kids pool and playing area

arrival we up-graded, at no cost, to a huge room overlooking the gardens and golf course

beautiful terrace bar overlooking the golf course with great food

there are 3 pools (kids - shallow with lots of slides, adults only - relatively small; large - c

location and view over golf course

staff, food, facilities and golf course conditions

location, golf course & team

beautiful hotel with big parking and comfortable room

it has a lot of parking space

was a surprise that we had to pay 1 euro per day for wifi and the same for parking

and ambience of rooms and common areas, friendliness of staff, smooth check-in, & available parking

reception, bar and restaurant open till midnight with great prices

wifi was weak

in the room swimming pool unsupervised with kids messing around with no parental control expensive

parking, good wifi connexion, there's always one person ready to assist you

wifi in the room didn t work well

excellent location. friendly staff. loved the outside pool. resturant good but quite expensive.

very large, calm, private, well-tended gardens with good sized, very clean swimming pool (if a little chilly

private secure parking was also a bonus

wish the pool and sun loungers had been clean

romantic hotel that includes very easy to negotiate parking (rare in spain)

breakfast was wonderful

good service, friendly. great building. good bar and restaurant on site parking

no wifi in the room .. desk and chair blocking door to the balcony

wifi was only in first floor common area. it is supposedly being expanded to rest of the hotel.

good wifi

the day and sit and enjoy it in the courtyard but it seemed very quiet - maybe they have longer bar opening

finally, when i asked about laundry (what i had do to provide a shirt to be ironed), two different members of

wifi didn't work well, perhaps due my room was at the end of the corridor

a beautiful hotel with a swimming pool.

wifi was poor, the restaurants were not open only the bar.

poor choice of beer in bar which is strange in spain

wifi was not reliable in our room.

wifi.

wifi went off very often. not very strong. lamps could be a bit stronger, to read by.

find the free wifi available, but we weren't there long enough to bother asking about it

the only issue we had was the wifi that dod not work well from our room. the rest was fine!

the wifi was slow.

location, 2 minutes from the waterfront, and within easy walking distance of many bars and restaurants

wifi worked perfectly

wifi was not very consistent

nice local bar downstairs. very central, good facilities

good wifi

our room 112 had a juliet balcony looking down onto the little square below us with a few bars

had a long stay at the hotel and the staff have been accommodating to any and all requests- from laundry service

wifi was great

there were ceiling tiles missing in the hallways throughout our stay, exposing the cabling and wifi repeaters

lack of staff in the bar area

no bar in pool area but understand that this would not be cost effective.

beach resort in walking distance , 20 minute drive to cadiz over a beautiful suspended bridge, pet very friendly

breakfast was good - buffet with toast, and meats or cheese

relaxing atmosphere, nice pool,good bar.

breakfast was also good for spanish standard, and their tapas are good

the bar didn't open untill 20:00 and there were no shops or bars nearby

was a problem with the wifi, so we had no wifi during our stay which was not ideal

staff is very friendly and helpful. pool , although additional charge and closed on mondays .

extra to use pool or park car

very clean, comfortable and spa was great

the wifi was adequate

smell of the bedwear - the laundry product had a strong smell that bothered me a bit

super breakfast

could use the indoor pool, was clean but needed tidying up

breakfast with great gluten free options for celiacs

breakfast was plentiful and very tasty

hotel was amazing and the pool area was also very good, the breakfast was perfect with wide selections even with

the out door pool was nice but too much chlorine and too many kids activities with loud bad edm pop so relaxing

excellent pool - plenty of sunbeds

the out door pool was nice but too much chlorine and too many kids activities with loud bad edm pop so relaxing

disappointed regarding the spa, and also the unhelpful staff on duty that day

was super clean ,nice bungalows, beautiful garden and pool comfortable, vey good place to go with

not very friendly staff, no lobby bar (closed), no tea or coffe at afternoon very

run down room, thin walls, tiny parking where you cant fit you car even though its included in the price, rude

room was ok and the pool was wonderful as were the local surroundings

staff are excellent, the location was good, the pool was great, there is nothing i can say to run down the place

our room was great, it had a sitting area with well equipped kitchenette and double door leading out onto the

separate kitchen with tv

wifi is so poor

very friendly and helpful staff, nice pool and nice old style building.

a nice bar overlooking the beach a short walk through the pines

breakfast is amazing

we had a junior suit which was excellent with a partial private pool

quite a walk down to the beach. no pool side drinks service cocktails not brilliant

i would like more fruits and more varieties of cheese at breakfast menu

coffee at breakfast was not good

laundry service was a bit slow (>2 days)

and, wifi didn t work at all

the wifi code which was given didn t work

staff, location, great breakfast, excellent value

the hotel had ample parking

free car parking place

the bed was comfortable. parking was good.

free wifi was excellent, could watch the motogp on the computer

room, large bathroom, free parking and a little restaurant next door and very close to the autoroute to go to

no wifi, remote location far from any social life in puerto real

swimming pool area is lovely

nuce personell. big room. near to the highway-with the car. fast wifi.

10 euro charge for in room safe, charge for pool towels, no option for english tv, a fridge but no drinks

staff were very helpful with choosing restaurants ordering taxis etc. bar staff excellent.

bit of an issue when we checked in, but was sorted out, so there no real problems great swimming pool, and the

very basic but comfortable place. good breakfast in the bar with locals.

restaurant and bar very good quality and

there is a bar right next to the hotel, but with the closed windows the noise didn t disturb us

there was a communion party around the corner so there were kids smoking pot and breaking glass bottles in the

the leather material on the headboard was flaking off and the wifi didn t work.

there is a small bar in the hotel, and one on the corner opposite which has outside seating

the wifi is strong

on site laundry and great restaurant for breakfast or coffee

wonderful staff there and the roof top terrace with bar service was beautiful

spa facility not included in our rock-bottom price

wifi is a bit patchy

wifi was good and the personnel was very friendly and happy to help

32 for an armful of laundry

spa music in lobby very irritating and lift a tad slow.

the free wifi never worked

bar prices not expensive and brilliant showers in the bathrooms

fast/decent wifi speed

the laundry service didn t really exist, but if you were lucky one of the room maids would do some

wifi was weak.

the wifi was good

there is is no onsite restaurant, and the cafe/ bar was closed our first evening

some of the staff in the bar were not very friendly

rooftop with bar and great drinks, atmosphere and service

wifi coverage in the room was unreliable.

large rooftop patio and bar was fantastic, with church cupolas surrounding on all sides

free wifi signal is bad.

comfortable bed and quiet at night. very good wifi. excellent location

laundry costs are extortionate, i stayed an extra night and this was no problem - but 33% more

machine and caused congestion in that area, no hotel information folder in room breakfast times, laundry service

cost of laundry service very high

i used the room laundry system but i had to ask the front desk where my laundry was, it was there at the desk

great room service, very attentive staff.

from helping us navigate the local self-service laundry (the machines add the soap automatically unlike the

while the room itself was petite, there was a proper desk, a strong wifi connection and it was very comfortable

no bar which is a bit of a shame as they have a nice roof terrace.

it was a pity that they did not have a restaurant or bar but we understand that this is being rectified

call after checkout time and there wasn't really a good place to take it (there's a quiet bar area downstairs,

the gym was a good extra, small and not often used

place has a small gym but i could not find a tv remote controller

early check in offered

very atmospheric but comfortable. good breakfast buffet. gym equipment was working when i used.

our room and the bar area were tastefully

the courtyard and bar area were delightful

spacious room with modern facilities, excellent wifi

we stayed there with our two teenage kids and would definitely stay there again

wonderful rooms, courtyard and bar area

kitchen supplies are basic .

poor wifi connection

wifi in the bedroom is very slow

breakfast buffet was a bit expensive considering what they had (compared to what you d pay at a bar for a

wifi didn't work

wifi needs improvement

only problem this trip was the wifi was not working for large parts of the evening

plenty of sunbeds and umberellas on the roof top patio and a small pool was a bonus

nice little swimming pool and big roof terrace

wifi a bit weak.

room was one for disabled which i didn t like and we looked out onto a hut which was used for laundry purposes

the old town), rooms are very nice and spacious, good value for money, very helpful staff, small pool (although

the small pool with loungers and parasols was a nice feature

was great to be able to sit by the pool after a day out and chill

wifi was not that good inside the room (better in the corridor)

however a problem with the laundry meant the room was not ready and we had to try and sleep under towels

location - the roof top bar looked over the cathedral - must be best view in cadiz

cocktail bar was very good too

location, the facilities, the staff were excellent, how pet friendly the hotel was

staff are amazing, the rooms are superb, the food is excellent and the roof bar and terrace is an added bonus

wifi was weak and dropped off very often

liked its location. tv coverage acceptable. wifi coverage adequate.

gym had 3 machines, two of which were unusable and the other one was creaking

the rooftop bar is great

we asked on the morning after going down stairs was breakfast as we were directed into the irish bar - when

laundry men very noisy at 6

patio is beautiful room was very big and nice they helped with late check

good food and free parking right outside the hotel which is a bonus in andalusian towns

whether it was receptionist, bar staff or cleaners

old dated, no room service,

staff were wonderful - reception, dining area and room service

great wifi

in the gym, additional dumbbells, machines, heavier weights, more benches would be a major improvement

clean comfortable rooms and public areas excellent wifi everywhere close to beaches and on main bus route with

safe, bar fridge, hot shower every time, great aircon, comfy bed &

staff very helpful, laundry service great and standard of food good, with amazing buffet breakfast

laundry service was excellent

several pools and gym are a plus

air conditioning was good, wifi,

the only place with a water machine we found was the gym, so would be nice to have one of these in other places

the pool and pool area were fabulous. bathtubs were amazing. bar and restaurant very good.

friendly staff, lovely room (had to pay extra for a balcony) nice breakfast and a 5 minute walk to the beach

location, room, pool, as well as the stuff and personal in charge was excellent.

helpful reception staff bar staff very good quality food in bar and at breakfast very clean hotel

great breakfast(pricey for spain though)

there is a gym, a laundry and a roof terrace - all excellent

located in the city center, comfortable beds, free laundry and dryer, nice roof top terrace, seamless app-based

free laundry facilities was also a plus

facilities were fabulous- pool, terrace and guest laundry were all wonderful

beds were comfortable and the shower was fab, you had everything that you could need, including a laundry in

) we stayed for 3 nights and for 2 of those 3 nights we couldn't connect to the wifi

the parking was a bit tight. the laundry trolleys only made it more difficult.

good bar downstairs and good outdoor seating area

didn't use the restaurant, only time we tried to go in the bar it was closed for a group.

the wifi registration is unnecessarily complicated

was two rooms that shared a lockable hallway and found this perfect for traveling with older kids/teens

to beach and 5 mins into quaint old town with loads of bars and restaurants - even a small plunge pool on

no water in the pool was disappointing and no compensation for no pool

very friendly team the bed was so comfortable the room was quiet and cosy terrace to sunbathe and pool during

the pool isn t a pool - no bigger than jacuzzi.

it was nice to have the small pool and roof top to relax on at the end of the day

i found the laundry prices a little bit expensive.

wifi connection in room very bad. no english channels on tv

i also had a mini fridge in my room and air-conditioning, the wifi was included too

the wifi on the 4th floor was very weak.

wifi was very patchy, also would have been nice to have tea/coffee facilities in room

very good wifi connection

room service was until 1600

no room service until lunch time

was average, and there was no bar in the hotel but not an issue as irish bar just

had to pay extra for sea view. gym neededore mats. no pool.

is weird in 2025), there s no soap dispenser in the separate bathroom area for the bidet, the laundry service

laundry service quite expensive

awesome funky lovely pool

pool closing at 19:00, could be a bit longer to see amazing sunset from the pool.

the breakfast had plenty of choice with continental, cereals ,lovely fresh bread , danish pastries ,

laundry service was not available even though it was advertised as available

no 24hr room service

are extra spacious in this hotel and it s possible to enjoy cadiz just from this balcony, hotel pool and the

almost nonexistent wifi on 5th floor (seems it s only a problem on this floor.j

there was a bar in the lobby, close to the pool

didn't have laundry service over the weekend

were charged 73 for a small bag of laundry

great location, nice spa and massage facilities.

we had a buffet breakfast with a wonderful selection to choose from, including fried eggs, sausages, mushrooms

the staff were lovely. cuban lady behind the bar and lady in reception both wonderful

room service knocked on our door at 11:00 to clean, not sure if there s communication with

facilities especially the large pool & spa

truly professional,clean, and great for kids

the spa, the cleanliness, the van that takes us to the beach, the possibility to enjoy playing golf nearby

had a view to the golf course, which was great, but just under our balcony we had the children's pool and it

location, food and kids entertainment

no breakfast room service

close to beach, great adult pool and beach club.

it’s a good choice for families as the hotel has a swimming pool for kids, mini-club and small playground

there were no kettles or coffee/tea making facilities in the rooms and no room service

had parked in the shopping center parking the first night instead of along the second layer road by the hotel

the parking was also very convenient and easy to find

plenty of parking lots and the train station is nearby, so you can reach surroundings easily for a low price

friendly staff and good parking. located above a mall with plenty of shops below.

to parking lot

bed with hard matress. wifi was like dead to very slow .

wifi being cut quite often

no mini bar and no english tv channels

every day room service

good location and wifi, nice bathroom

the aquafun area for kids.

plenty of amenities on site with swimming pool, water park, bike hire, and kids club

as there is no sound deadening material and the bar rocked a kid party every night

nice park at the back of the hotel, good for taking kids for a walk

nice park at the back of the hotel, good for taking kids for a walk

we had breakfast and dinner at the hotel for 2 days and was not impressed with any of them

daughter and i loved the hotel, excellent breakfast and lunches

very nice location and beach, garden, kids playground, friendly staff

room, breakfast, easy parking, seaside location, although far from any town

spa could've been bigger, in my opinion

the house bar / restaurant has a good choice of menu and is fairly lively

the restaurant in the hotel is a bar / restaurant with very reasonable prices and good quality food

have to enter the hotel via the bar which is not a problem

the hotel cafe bar downstairs is very popular with locals, and it s 5 minutes walk from the bars and

loud noise from the downstairs bar in the late evening and then the noise of people returning to their rooms