extra to use pool or park car

spa was great

the spa was great. restaurant very good home cooking. very pleasant hotel.

staff were all extremely friendly and helpful and the spa was on a special offer which was a bonus

helpful staff, a good continental breakfast, use of spa, but additional cost for a pool cap and for flipflops

had a long stay at the hotel and the staff have been accommodating to any and all requests- from laundry service

well soundproofed room (walls and windows) proper drinking glasses roof top pool with lots of deck chairs

there were ceiling tiles missing in the hallways throughout our stay, exposing the cabling and wifi repeaters

lack of staff in the bar area

no bar in pool area but understand that this would not be cost effective.

wifi was not very consistent

good wifi

nice local bar downstairs. very central, good facilities

wifi worked perfectly

our room 112 had a juliet balcony looking down onto the little square below us with a few bars

the wifi was slow.

location, 2 minutes from the waterfront, and within easy walking distance of many bars and restaurants

good basic hostal. but i paid 100 (double room 203) which is far too much. lousy wifi

the wifi could have been better.

the only issue we had was the wifi that dod not work well from our room. the rest was fine!

wifi was not reliable in our room.

central, friendly & available staff. excellent room & wifi.

finally, when i asked about laundry (what i had do to provide a shirt to be ironed), two different members of

wifi didn't work well, perhaps due my room was at the end of the corridor

sometimes wifi intermittent

no wifi in the rooms

the location was good with a ten to fifteen minute walk to the main bar and cafe area and a fifteen to twenty

i assume, when you arriving by car, it might be difficult to find a close parking slot

pet friendly hotel with private parking

pet friendly hotel with private parking

great staff, everyone polite, and the best thing is a swimming pool

run down room, thin walls, tiny parking where you cant fit you car even though its included in the price, rude

the new wifi works very well

wifi was only in first floor common area. it is supposedly being expanded to rest of the hotel.

was a problem with wifi in the room but you could get it in the reception area

wifi only in common

wifi signal was weak

the pool and garden are superb for relaxing after a day full of walking and visiting

all the staff were very friendly and helpful, breakfast was good, restaurant food was good and value for money

wish the pool and sun loungers had been clean

we used the secure parking of the hotel at no extra charge

very spacious rooms and communal spaces, great service, very good breakfast

was big with everything you need in it, including music in the shower ;) the patio and swimming pool were also

perfectly located for beach and the pool was fabulous excellent for the kids

a nice bar overlooking the beach a short walk through the pines

room size with a kitchen, and a generous breakfast buffet

bar and restaurant facilities were discontinued in mid september so there was nowhere to get a

smell of the bedwear - the laundry product had a strong smell that bothered me a bit

wifi was good quality

local bank holiday meant not catering and drinks were available at the pool

wifi was awful - didn't work for either of us

delicious breakfast, nice setting, friendly staff.

we really enjoyed the breakfast and the hotel grounds were peaceful

didn't work and room was very hot breakfast was a good price but would be nice to see fresh pastries and non

lovely pool area, entrance lobby and bar/restaurant good shower and comfortable bed very clean great value

wifi on room was not working (signal too low).

breakfast was more than enough for us

the pool area was lovely with a huge pool and a nice pool bar which unfortunately did not do snacks

disappointed regarding the spa, and also the unhelpful staff on duty that day

large reception area with lobby bar and buffet restaurant

breakfast and gym and sea view

the gym is quite old and doesn't have water

laundry service was a bit slow (>2 days)

breakfast, could get snacks for lunch at the bar area, bed was large and very comfortable,

terrace was large the superior room was big view was great on side parking

good view of the harbour, free parking and a very helpful receptionist

i loved the outdoor swimming pool

brand new hotel, lovely towels, beautiful shower the beautiful beach is a short walk the breakfast buffet was

immediately obvious room service, or pool side service, but we used the pool bar to get drinks and snacks which

swimming pool and the swim up room

booed a room with private pool on balcony, loved the idea of the privacy of having your own swimming pool , down

everything. good room, great staff and the morning breakfast.

it has a lot of parking space

beautiful hotel with big parking and comfortable room

the bar staff were helpful and friendly

the staff are very nice and parking on the property is very handy

quite far from the city centre, but if you have a car it's perfect with a lot of parking spaces.

25 minutes wall from the beach bar and restaurant attached brilliant air

wifi didn't work at all in the room and nobody really bothered about it

wifi sometimes dropped out but worked mostly well (not sure if weather also had an impact on this)

wifi

private parking and free internet

on site laundry and great restaurant for breakfast or coffee

spa facility not included in our rock-bottom price

wonderful staff there and the roof top terrace with bar service was beautiful

wifi was not always working very well, it was a little difficult to work, as the connection broke

property is beautiful - old andalusian house with great bar on the rooftop (excellent views)

32 for an armful of laundry

there was a small bar at the hotel where you could get a drink at any time

spa music in lobby very irritating and lift a tad slow.

the decor is lovely, there s a nice bar and there is even a roof terrace

the free wifi never worked

the laundry service didn t really exist, but if you were lucky one of the room maids would do some

wifi reception was weak, dropping off freqently

there was no bar in the hotel, but there were plenty nearby.

the wifi was good

excellent location, good wifi, and friendly staff. great value.

quite noisy room (next to the elevator, could hear others showering...), very poor wifi

- wifi was good

roof bar too cold at this evening time

they even provided a small bed, and treats for the dog, which i think made the hotel very pet friendly

excellent location very friendly staff and really pet friendly

i used the room laundry system but i had to ask the front desk where my laundry was, it was there at the desk

machine and caused congestion in that area, no hotel information folder in room breakfast times, laundry service

laundry costs are extortionate, i stayed an extra night and this was no problem - but 33% more

cost of laundry service very high

lastly, the wifi has a home page where you need to log in

from helping us navigate the local self-service laundry (the machines add the soap automatically unlike the

the wifi was a bit of a struggle, otherwise nothing to complain about

sitting room downstairs seemed underused and would have worked well as a small bar area

no bar which is a bit of a shame as they have a nice roof terrace.

while the room itself was petite, there was a proper desk, a strong wifi connection and it was very comfortable

the gym was a good extra, small and not often used

place has a small gym but i could not find a tv remote controller

early check in offered

very atmospheric but comfortable. good breakfast buffet. gym equipment was working when i used.

no lobby and no bar to rest/relax, but this is congruent with the rather moderate price.

it would have been nice to have a few basics like salt, pepper and oil in the kitchen

heaters worked quite well.beds were spacious and comfy.large rooms.good wifi and tv.clean.

wifi connection during the whole stay and although the lady working on reception tried to help, the

kitchen contained basic equipment but not enough if you had wanted to cook meals

very comfortable, free parking

nuce personell. big room. near to the highway-with the car. fast wifi.

breakfast was not the typical continental breakfast, it was a vast selection of spanish treats,

spacious clean room; good parking space; kind staff.

location, breakfast and rooms very clean.

room was one for disabled which i didn t like and we looked out onto a hut which was used for laundry purposes

there is a little pool at top floor to cool off, perfect

sound proofing was not great, you could hear people in the room next door, shower, toilet and the wifi was not

the roof top pool although small was nice for a dip

wifi was not that good inside the room (better in the corridor)

however a problem with the laundry meant the room was not ready and we had to try and sleep under towels

staff are amazing, the rooms are superb, the food is excellent and the roof bar and terrace is an added bonus

while in the city, but we had the chance to see the charming rooftop terrasse with the little pool

central location, adults only, good design, friendly staff.

there was a stunning small pool too on the next level

staff very helpful, laundry service great and standard of food good, with amazing buffet breakfast

laundry service was excellent

i wish we had come during the main season when the outdoor pool is open as it looked spectacular

the parking is

everything, sea view, breakfast, room, service

it feels like an storage room converted in a gym

wifi went down and was then very slow

polite and welcoming staff, very clean and comfortable beds. great bathrooms. good gym.

bed, spacious room, very good room service (dinner - excellent club sandwich), very helpful staff

very clean, helpful staff, nice little gym

beds were comfortable and the shower was fab, you had everything that you could need, including a laundry in

facilities were fabulous- pool, terrace and guest laundry were all wonderful

free laundry facilities was also a plus

located in the city center, comfortable beds, free laundry and dryer, nice roof top terrace, seamless app-based

there is a gym, a laundry and a roof terrace - all excellent

bigger towels and a bar would have been good

the roof-sun beds swimming pool views

issues: - wifi keeps disconnecting - limited breakfast options: 1 kind of cheese, 2 kinds of ham, fresh bread

pool not open

was a shame the small pool in the solarium area closes from the beginning of october

) we stayed for 3 nights and for 2 of those 3 nights we couldn't connect to the wifi

the parking was a bit tight. the laundry trolleys only made it more difficult.

didn't use the restaurant, only time we tried to go in the bar it was closed for a group.

was two rooms that shared a lockable hallway and found this perfect for traveling with older kids/teens

hotel bar service could be very slow at times as there are many large golf groups staying here

for beach,and lovely walk to the old part of the city breakfast was good and restaurant and bar staff were

i found the laundry prices a little bit expensive.

hotel was very clean, breakfast and wifi was ok

the wifi didnt work good in the room

wifi connection is weak

the wifi on the 4th floor was very weak.

parking is 20e a day room service menu and restaurant on site had no bar food or snack menu.

the view from the room,the bar and the fact that it served food and had outdoor seating

no room service until lunch time

had to pay extra for sea view. gym neededore mats. no pool.

various bus lines for cadiz city centre at walking distance, as well as bar and restaurants and supermarkets

laundry service quite expensive

is weird in 2025), there s no soap dispenser in the separate bathroom area for the bidet, the laundry service

enough, i never called any room service anymore

breakfast was excellent, you can sit on the terrace of the restaurant, admiring the ocean, it was

it s not nice to have the toilet stinking and the kitchen next to it

laundry service was not available even though it was advertised as available

there was a bar in the lobby, close to the pool

tried to call room service but the phone in the room didn t connect

definitely need more lounge chairs at the pool, would have been great to get some bar service

a/c needs to be more cold. wifi more stable in the room in the corner .

were charged 73 for a small bag of laundry

didn't have laundry service over the weekend

a pool would have been nice

staff, even helped secure mini bar items forgotten after check out

location perfect. room nice size and clean. spa treatment excellent

staff very good, nice breakfast. room clean and comfortable. swimming pool a bonus

clean, comfy rooms. lovely bar/restaurant and friendly hotel staff. safe on-site parking.

the wifi rules point out that your phone is monitored & records kept for a year

good facilities, parking, pool, breakfast and general appearance all good

perfect location to see jerez and cadiz . very nice swimming pool. staff were fantastic.

no possibility to wash the laundry.

the balcony was handy for hanging some laundry items

super wifi connection

the bar downstairs makes very nice breakfasts

the convenient location, affordable price and free parking

organised us a babysitter who was great with the kids

classy place,part of tio pepe estate with most insane rooftop pool and bar

breakfast was really good

the rooftop pool is small but exclusive and has the most amazing view over the cathedral and alcazar, and

bar not open during the day and some work being done at the front so we couldn t sit out for

the gym is a super small room, not enough equipment and really room for 1 person at the time

don t be misled by the suggestion that the hotel has a swimming pool (or even pools), spa and a gym

pool is also non existent

don t be misled by the suggestion that the hotel has a swimming pool (or even pools), spa and a gym

lovely roof terrace overlooking cathedral with tiny pool and handful of loungers/tables/chairs

nice gym and sauna on rooftop by the pool

and the hotel is wheelchair friendly except for the pool area on the 4th floor of the building

wifi signal not good pool very small

location and the pool were excellent as well as the spa that's included in the price

pool closed, sauna & steam room not on (had to pre book), no proper exercise bike in small gym

previous comments we had no problem with wifi in room, the air conditioning was very effective, it was 44 the

traffic noise on front side of hotel: wifi did not work one night i was there.

weak wifi

a lift, free wifi and air-con/heating means that this is better than some 3/4 star rated spanish hotels

room was nice and spacious with a closet, tv, air condition and working wifi

breakfast is simple but perfectly adequate and served by very friendly and helpful staff

wifi was poor in the bedroom

breakfast is basic: coffee and a piece of bread with butter, marmalade or olive oil with tomatoes,

ensuite in both rooms the other a single bedroom , for this price you do not expect 5 star, the breakfast was

we had one of the best rooms overlooking the street, which was at the furthest reach of the hotel wifi

wifi was not good as was only available in reception not in the room as stated

wifi not working

clean room, comfortable bed, hot water, decent air conditioning, wifi worked well, friendly and helpful staff,

shabby. in year 2019 there is no excuse for not providing a working wifi.

very clean and comfortable rooms. breakfast was excellent. staff helpful

breakfast room would be better with normal table thank lower table

allowing dogs in the breakfast room especially on the chairs

the staff is very friendly and there's a very nice breakfast

breakfast was fine but no hot food. served in the bar on low tables.

would have been nice to see the bar open

really a criticism, but there is no laundry service available, although there is a laundromat around the corner

staff were friendly and gave good advice about where i could do my laundry (as the hotel does not offer a

good wifi

wifi was atrocious, otherwise, everything was perfect.

) wifi didnt work inside our room, had to always sit outside the room to use the wifi (luckily a

laundry service which was both prompt and cheap

the wifi didnt work

a bar to relax in.

so, it is possible to stroll through the streets, enjoy a nice meal, do some sightseeing, visit a bar in the

nice breakfast room but the hotel has its own superb public bar and cafe for breakfast for a really good local

it was fun with all the school kids because they were high energy

bar terrace although not functioning could at least have some furniture for sitting

buses or tram to and from airport to link to plane but taxi ok restaurant and bar not open except for

no bar or outside area

could not use the terrace and wifi not great

the garden bar is relaxed and the roof top pool was welcome if the heatwave of june

pool a little small

i can t imagine a more beautiful setting for a drink than the courtyard bar area under the old jacaranda tree

pool area too small and no facility for refreshments or ordering refreshments from pool area.

we used all the food services as well from room service to the restaurant

room is too simple. no bags for laundry, no coffee or tea in room.

paco and ester are the best we felt like family and they were so kind to my kids, one who is special needs

staff, buffet breakfast, jar of sweets for kids and selection of sherries

clean, good wifi, well located, plenty of options at the breakfast, very comfortable bed and wide room, and the

with well stocked small bar with generous quality drinks and very accommodating opening hours

terrible hard bed, dark room, no complimentary water, no laundry service

access to bath/shower because of large fixed glass shower screen, laundry sub contracted and very expensive (1

pool is free for

small but pleasant outdoor pool and sun bathing area

an added bonus of on-site parking and spa facilities, should you choose to use them

wifi was offered but you had to pay extra if you wanted the quality of wifi that was good enough

the breakfast was good and wifi worked ok

i even got a late check out and the best possible rate when i extended my stay

drinks in bar very reasonable

could be useful have a menu with the prices for the room service and clear istructions to watch tv

desk, very kindly offered to take wash the jeans, for us, at her home as there wasn't any laundry service

good sized room with balcony and a drying rack (to catch up on laundry)

laundry was not available

gardens are fabulous the kids played in the extensive grounds

beach (which is the highlight of it), but even with covid i couldn’t get any work done with kids shouting o

needs a bar area and does not have a gym as advertised.

the hotel is located in an old home, with a traditional spanish decor, free parking, beautiful swimming pool

pool and garden area was great and secure parking

our room was very comfortable and clean, with a well equipped bathroom with spa bath, heating lights &

not much we didn t like but wifi dropped out a lot which wasn t a problem for us

to parking lot

parking, close to the shops

plenty of parking lots and the train station is nearby, so you can reach surroundings easily for a low price

wifi did not work in our room

had parked in the shopping center parking the first night instead of along the second layer road by the hotel

the blurb there was a reference to a cafeteria - but this was in fact a bar by the pool which only sold drinks

the view from the room looking out onto the pool

wifi was not working properly in the rooms.

00 the bar was did not have a full time bar-person

ditto for the breakfast the following day

no room service, restaurant only serves breakfast, breakfast choice is so limited, furniture is old,

but we managed to get more from the room service cart

then i pay for 4 star hotel but i have to walk down to get room service food and drinks

pure wifi on 4th floor

pleasant stay in a comfortable accommodation. nice staff. good breakfast. wifi worked well.

when i did so, she was very off hand, pointed and told me to go put it in the laundry basket at the other end

we don't like using wifi that isn't protected

free parking

pool, bar and restaurant were excellent

with sliding door to the pool restaurants on site and within walking distance short ride to

bed with hard matress. wifi was like dead to very slow .

no mini bar and no english tv channels

wifi not working, i needed to hit the wc to make it load the water, coffee machine not working, no

every day room service

good location and wifi, nice bathroom

not possible to golf realistically

it’s a good choice for families as the hotel has a swimming pool for kids, mini-club and small playground

selection of food with great fresh fruit and full fresh salad bar in addition to prep stoves and many other meat

selection, although we didn't use the restaurant for evening meal, we did use the pool side snack bar which was

no breakfast room service

breakfast was very nice- more than enough options for a week long stay

breakfast, with many extras on-site that make for a great value

example given: breakfast buffet is great, but the coffee available is terrible

very relaxing by the pool and in the spa

no indoor pool

loved the kids pool when the water park got busier

pet lovers - why shall we listen your barking dog at 6-7 am

the aquafun area for kids.

the aqua park is great for kids

great facilities. kids loved the waterpark and the variety of food was great.

paid for wifi.

that in the swimming pool should be obliged to use the cap.

would have appreciated more kids options of food in pool restaurant

very nice location and beach, garden, kids playground, friendly staff

beach, the weather and spa facilities were really good

no laundry service

sangrias at the bar and restaurant were so good

spa doesn t open till 12 would have liked to have gone earlier and be in the sun after 12

the towels you rent from the spa to take to the beach could be a little bit bigger

ie where you need to pass through on your way to and from the restaurant and stage area and bar for entertainment

expensive laundry service and restaurant does not open till 8pm.

waiting time at the terrace/bar

was good size for three adults, the spa was great, the food was delicious and nice variety overall a great long

been better, they were rushed off their feet due the large amount of communion parties, the large pool didn't

good facilities, although the spa was closed during our visit

not enough bed chairs round little pool

is fantastic here, ambience, food, golf, pools, gym

facilities are great. excellent kids club (barcy)!

room needed more drinking facilities, coffee tea and milk poor mini bar exceptionally expensive

the food was excellent as was the bar great

bar fine and not expensive

the courtyard bar was not open

the coat hangers bar was too high in the wardrobe, difficult to reach.

in the room swimming pool unsupervised with kids messing around with no parental control expensive

hotel excellent facilities nice pool area near to race circuit

really friendly with excellent bar and restaurant .

bed, nice pool, great location 30 mins from cadiz, 50 mins from vejer de la frontera - everything was perfect

charged for drinks at the mini bar i didn t consume.

stunning decor, courtyards, terraces, lovely pieces of art, full of plants, roof top swimming pool, lots of

was nothing at los helechos that we didn t like other than the wifi only worked in certain areas

wifi a bit weak.

be aware that there is not a restaurant here but a charming bar packed with locals at breakfast time

breakfast was an item by item choice you made in the cafe/bar

laundry men very noisy at 6

room was very big, oveooking the pool on one side & a beautiful restored moorish patio on the other, now a lounge

the bar was closed and the lounge area was devoid of furniture

pool only open in summer months, which was disappointing for me but not a fault of the

old dated, no room service,

wonderful rooms, courtyard and bar area

we stayed there with our two teenage kids and would definitely stay there again

close to the beach and also local bar and restaurants

the courtyard and bar area were delightful

spacious room with modern facilities, excellent wifi

location excellent, nice rooftop bar with panoramic views. helpful staff

ground floor tapas bar and the rooftop bar were

bar has wonderful views

the rooftop bar is great

the rooftop bar is beautiful

staff quite helpful, good parking available, clean rooms and reasonably good wifi

very accessible if you are not driving, no fridge or kettle available, bar and restaurant closed during siesta

the pool and the cafeteria

rooms are confortable, the pool is big and has a wide area around with grass, tables and chairs where you can

bar closed at peculiar times seemingly to accommodate the need for the staff to be used elsewhere