didn't have laundry service over the weekend

were charged 73 for a small bag of laundry

is a four star hotel, but no beach vieuw for us, no bar, no swimming pool

staff, even helped secure mini bar items forgotten after check out

rooms of good standard and free wifi

laundry service was not available even though it was advertised as available

we had to buy it at the bar and take it back to the room

wifi signal not very strong in room on fifth floor, needed to stand by room door.

definitely need more lounge chairs at the pool, would have been great to get some bar service

almost nonexistent wifi on 5th floor (seems it s only a problem on this floor.j

laundry service quite expensive

is weird in 2025), there s no soap dispenser in the separate bathroom area for the bidet, the laundry service

and morning kitchen staff excellent fresh ommletes available daily good choices with other foods

the breakfast was delicious and the friendliness of all the employees left me with a smile on my face

which was great, but it rattled so much when we were out, that a bottle of whisky on the kitchen bench was pushed

very good wifi connection

was very spacious and cleaned to a very high standard every day, the staff in dinning room and bar are very

parking is 20e a day room service menu and restaurant on site had no bar food or snack menu.

was average, and there was no bar in the hotel but not an issue as irish bar just

the view from the room,the bar and the fact that it served food and had outdoor seating

i found the laundry prices a little bit expensive.

the wifi on the 4th floor was very weak.

wifi connection in room very bad. no english channels on tv

the wifi didnt work good in the room

i also had a mini fridge in my room and air-conditioning, the wifi was included too

the parking was a bit tight. the laundry trolleys only made it more difficult.

for beach,and lovely walk to the old part of the city breakfast was good and restaurant and bar staff were

was two rooms that shared a lockable hallway and found this perfect for traveling with older kids/teens

didn't use the restaurant, only time we tried to go in the bar it was closed for a group.

hotel bar service could be very slow at times as there are many large golf groups staying here

) we stayed for 3 nights and for 2 of those 3 nights we couldn't connect to the wifi

great wifi

wifi is not super fast, the tiny size of the elevators is a bit of joke for a hotel in that

a nice sunny bar separate from the breakfast area would have been nice.

very clean, helpful staff, nice little gym

a 4 star hotel you would expect to have room service from early morning

early check in offered

place has a small gym but i could not find a tv remote controller

very atmospheric but comfortable. good breakfast buffet. gym equipment was working when i used.

the gym was a good extra, small and not often used

however a problem with the laundry meant the room was not ready and we had to try and sleep under towels

had to scan a qr code and negotiate digital interface to order room service or get a drink by the pool

restricted check in hours, poor wifi connection

cocktail bar was very good too

location - the roof top bar looked over the cathedral - must be best view in cadiz

wifi in the bedroom is very slow

well-equipped kitchen, which also includes the washing machine and the coffee machine

wifi good

while in the room, i was not being able to connect to wifi

kitchen contained basic equipment but not enough if you had wanted to cook meals

laundry costs are extortionate, i stayed an extra night and this was no problem - but 33% more

machine and caused congestion in that area, no hotel information folder in room breakfast times, laundry service

i used the room laundry system but i had to ask the front desk where my laundry was, it was there at the desk

cost of laundry service very high

gym is very poor, the spa is extra in charge 35 euros for 1 usage, and it was closed due to the

room was one for disabled which i didn t like and we looked out onto a hut which was used for laundry purposes

the small pool with loungers and parasols was a nice feature

wifi was not that good inside the room (better in the corridor)

pool water wasn't very inviting

sound proofing was not great, you could hear people in the room next door, shower, toilet and the wifi was not

32 for an armful of laundry

great location - a short stroll to bars and shops plus easy stroll to the fish market, cathedral and numerous

good bar area

there was a lovely spa bath but a separate shower would have been great

pool not open when it was perfectly possible

the breakfast was amazing and the bar was well stocked

the new rooftop terrace was a lovely way to spend a sunny afternoon especially as the terrace bar is now open

location, antique furnishings. pet friendly

wifi connection was so bad, the tv remote was dirty and the tv was out of work

they had also put a rose on the bed along with petals which was a really special touch

located in the city center, comfortable beds, free laundry and dryer, nice roof top terrace, seamless app-based

beds were comfortable and the shower was fab, you had everything that you could need, including a laundry in

facilities were fabulous- pool, terrace and guest laundry were all wonderful

free laundry facilities was also a plus

there is a gym, a laundry and a roof terrace - all excellent

from helping us navigate the local self-service laundry (the machines add the soap automatically unlike the

there was not a bar or service food.

wifi was weak.

call after checkout time and there wasn't really a good place to take it (there's a quiet bar area downstairs,

no bar which is a bit of a shame as they have a nice roof terrace.

the laundry service didn t really exist, but if you were lucky one of the room maids would do some

wifi was very weak

some of the staff in the bar were not very friendly

also, special thanks for early check in without any extra payments

noisy kids running in corridor

bigger towels and a bar would have been good

the pool isn t a pool - no bigger than jacuzzi.

the roof-sun beds swimming pool views

issues: - wifi keeps disconnecting - limited breakfast options: 1 kind of cheese, 2 kinds of ham, fresh bread

it was nice to have the small pool and roof top to relax on at the end of the day

on site laundry and great restaurant for breakfast or coffee

lots of character, friendly staff and wonderful rooftop cocktail bar with great views of cadiz

), hotel has a beautiful rooftop terrace with views and a bar (great cocktails

roof terrace bar was well worth a visit for friendly staff and great views

historic building with a roof top bar and garden which was amazing with great views of the city

spacious room, convenient parking, right in the shopping mall and perfect location to see sunset

there is a sufficiently large free parking area

had parked in the shopping center parking the first night instead of along the second layer road by the hotel

the parking was also very convenient and easy to find

plenty of parking lots and the train station is nearby, so you can reach surroundings easily for a low price

staff very helpful, laundry service great and standard of food good, with amazing buffet breakfast

laundry service was excellent

gym rather small and limited equipment.

pool area was well looked after and was a superb area to relax at

location, room assignments (half the building overlooks a kids/dog park)

bed with hard matress. wifi was like dead to very slow .

no mini bar and no english tv channels

wifi not working, i needed to hit the wc to make it load the water, coffee machine not working, no

every day room service

good location and wifi, nice bathroom

no wifi, remote location far from any social life in puerto real

private parking and free internet

free wifi was excellent, could watch the motogp on the computer

wifi sometimes dropped out but worked mostly well (not sure if weather also had an impact on this)

parking on site

laundry service was a bit slow (>2 days)

didn t get a chance to use the pool

breakfast, could get snacks for lunch at the bar area, bed was large and very comfortable,

fractured my foot pool bar area where there was a low step, dim lighting and no sign to show the step so maybe

the hotel had ample parking

room was spacious and the breakfast was great

30 am, which is after breakfast and close to the check-out time

breakfast was not the typical continental breakfast, it was a vast selection of spanish treats,

it is good enough for parking but far away from the attractions in cadiz

staff were very helpful with choosing restaurants ordering taxis etc. bar staff excellent.

but same off the bar are very rude and slow try to avoid and ignored us

the gym is quite old and doesn't have water

spa is an additional option for a reasonable price depending on your

good location and spa was great

were no tea and coffee making facilities in the room and there was no information as to whether room service

pool was a good size for the occupation of the hotel

breakfast, pool and personnel are great

the wifi was free with good connection

very friendly and helpful staff, nice pool and nice old style building.

the kitchen supplies in the studio are inadequate.

great for families with kids, walking distance from the beach. nice pool.

the swimming pool looked tempting although we didn't have time to use it

well kept gardens and large pool with nice and large lawn

pet friendly hotel with private parking

for us was perfect. decent breakfast, free parking, good internet connection.

relaxing atmosphere, nice pool,good bar.

wifi on room was not working (signal too low).

didn't work and room was very hot breakfast was a good price but would be nice to see fresh pastries and non

wifi

the bar didn't open untill 20:00 and there were no shops or bars nearby

had a long stay at the hotel and the staff have been accommodating to any and all requests- from laundry service

isn't a fault of the hotel, but anyone who comes to the hotel should know that younger college kids who party

the location and the staff wifi working normally .

the wifi was awful it kept coming and going.

wifi was a little slow but adequate

staff is very friendly and helpful. pool , although additional charge and closed on mondays .

spa was great

extra to use pool or park car

the spa area had an indoor swimming pool, jacuzzi, steam room, sauna, shower for aromatic shower and

staff were all extremely friendly and helpful and the spa was on a special offer which was a bonus

smell of the bedwear - the laundry product had a strong smell that bothered me a bit

i would think parking could be in short supply, guy in charge of breakfast a tadge officious

the pool was closed but that s what we get for travelling in early march.

enjoyed sitting outside by the pool

room , service, facilities all excellent, food was good in the cafeteria and at breakfast

our room 112 had a juliet balcony looking down onto the little square below us with a few bars

wifi was not very consistent

good wifi

nice local bar downstairs. very central, good facilities

wifi worked perfectly

the wifi was slow.

location, 2 minutes from the waterfront, and within easy walking distance of many bars and restaurants

the only issue we had was the wifi that dod not work well from our room. the rest was fine!

find the free wifi available, but we weren't there long enough to bother asking about it

shower space is too tight and wifi is not great

wifi went off very often. not very strong. lamps could be a bit stronger, to read by.

the wifi could have been better.

the swimming pool is amazing

the views are great, the rooms really comfortable and the breakfast was very good

booed a room with private pool on balcony, loved the idea of the privacy of having your own swimming pool , down

t grab a to go coffee from brekkie to enjoy on my balcony and had to wait for the pay-for bar to open to get

quite a walk down to the beach. no pool side drinks service cocktails not brilliant

finally, when i asked about laundry (what i had do to provide a shirt to be ironed), two different members of

just a thought: parents watch your kids & yourself carefully

excellent wifi

everything so friendly and helpful! great pool!

poor choice of beer in bar which is strange in spain

good service, friendly. great building. good bar and restaurant on site parking

nice bar area

the wifi was non existent and the place felt a little jaded.

wifi was only in first floor common area. it is supposedly being expanded to rest of the hotel.

wifi was working but no internet

the pool outside maybe a little small for some but as we were there in october it was ideal for an

the pool and garden are superb for relaxing after a day full of walking and visiting

it has a beautiful glass covered patio and lovely gardens with a swimming pool

breakfast was wonderful

romantic hotel that includes very easy to negotiate parking (rare in spain)

bar fine and not expensive

the courtyard bar was not open

the coat hangers bar was too high in the wardrobe, difficult to reach.

excellent pool area (great music). breakfast was fantastic. very clean.

property was conveniently situated for us, comfortable, with parking

the parking directly outside the hotel was good and spaced out well

the pool didn t open till 1100

that said, it's not far there was lots of free parking

spotless accommodation, i don't think there are many 3star hotels with a large clean swimming pool either

great receptionist, great coffee, comfortable room, clean, speed wifi, swimming pool.

we had trouble finding it ,but a lovely spanish couple in a bar drove in front of us to show us the way

wifi could be better - at times

very nice and quiet area, clean, shops and supermarkets nearby, nice pool

rooms are confortable, the pool is big and has a wide area around with grass, tables and chairs where you can

the pool and the cafeteria

it was disappointing that a hotel in spain does not use real orange juice at breakfast

smell of sulphur, we did not realise that the hotel had a spa with strong smelling spa water

staff quite helpful, good parking available, clean rooms and reasonably good wifi

the bar staff were helpful and friendly

the property itself is beautiful, with a great attached bar and restaurant

restaurant was closed but there was bar within 50 m

beautiful hotel with big parking and comfortable room

and ambience of rooms and common areas, friendliness of staff, smooth check-in, & available parking

the location is just besides the (wonderful) beach, it has aircon, swimming pool, gym, the staff are super nice

television and fast wifi

common areas, including swimming pool, are very enjoyable with outdoor sitting and agrassy area

lovely pool to cool off in and secure parking

wifi did not work

very nice room and pool overlooking the beach

their rooftop bar and restaurant have great views too and the food was yummy

pool bit small and very little shade.

pool is a bit on the small side, which is a shame because you could spend the whole day there

had a nice deluxe room with a sea view facing the pool area, with a big beautiful window

beach and nice bars/restaurants, nice pool that my son and i much-utilised (few others did) very friendly staff

the pool bar was closed

pool was lovely

the pool bar was closed

wifi in our room wasn't great but totally fine for one night

firts of all the laundry service is no available,i understand is a covid issue but they dont give you alternatives

hotel app for booking meals and spa/gym etc very useful

staff were excellent nice pool good value for money

are nice quiet rooms with view on the golf, but not available

great gym and tennis courts

hotel, close to the golf course and to the beach

confusion around the spa and leisure booking procedure meant we missed our possibility of using the spa

meals in the buffet restaurant excellent and tapas in the pool bar also great value for money

like but we felt that more supervison is needed in the indoor swimming pool, especially when kids are left on

spa beauty

kids loves it

hotel is situated next to golf course, so it is a quiet and beautiful neighborhood

* winter cold and icy rain but spa pool was cold

spacious rooms: speaking of rooms, they are not only modern but also spacious

rooms and the views are amazing nice service and spa tasty food

breakfast, dinner, pool, beach, room, you name it

free spa facilities is another plus, however, there s only one indoor pool and jacuzzi

food at the bar is great

only adults hotel is the best if you don't have kids and want real comfortable rest

our room overlooked the car park, and a neighbouring hotel kids area so we didn’t really use the balcony as

my room 2058 was a bit far from the pool

the location the pool the restaurant everything great hitel will return b

price of food and drink at the pool snack bar were high

facilities were a little ragged, like the pool/billar tables, and the spa is located in a different building

pool area

extremely clean, great rooms, attentive staff, nice pool & spa facilities, well equipped gym

for money, amazing beach (good beach is a must for me) the pool area was great, buffet breakfast and dinner very

that was also to see few kids during our stay comparing to other hipotels

kids club closed today (sunday)

private swimup room pool

laundry service needs improvement. it took 3 days to come back to the room..

plenty of tables in the bar and at the restaurant as well

wifi was super fast

we went to the spa we were not informed that the hammn was not operative at that moment

my partner played a round of golf at the nearby club

breakfast and the dinner was excelent in quality and the selection of food and details

the beach bar has season closing a day after we arrived, so being on the beach meant, paying, but having to

location. staff. beach. food. golf. evening life music.

we have been to every hotel along the sancti petri coast (incl gran melia and barossa palace - but not royal

didn't like live music every day from 21:30 to 23:30 as i was with my 2 little kids so they were struggling to

restaurant aqua and bar san fernando incredible

the breakfast buffet was spectacular with unlimited selections

bathtub floor was not sparking clean

were all incredibly friendly and pleasant, they made it fun for my kids

beautiful pool area and effortless access to beach

some gym machines were broken. small gym.

only issue was the gym was too small and a few of the exercise machines were broken .

were very lucky with the weather but appreciated the fact that two of the outdoor pools were heated

the gym could be upgraded

would have been nice to have a pool where children weren't allowed, there was one but it was the swim up pool

room were nice and large , comfy beds , nice staff , great gym lovely open beaches.

kids friendly and many activities organised

the food was also exceptional with there being a buffet style breakfast with multiple different options; sweet

there is pool bar service via qr code and bring you the drinks to your lounger

gardens, excellent facilities, good choice of restaurants, great service at the kids club, friendly staff

poor wifi connection

free wifi wifi sufficient speeds for video chats etc

access from motorway, parking, short walk into jerez centre, quiet, comfortable room with lovely views of

parking

the wifi rules point out that your phone is monitored & records kept for a year

no possibility to wash the laundry.

the balcony was handy for hanging some laundry items

outside and is located right at a major 4 lane highway but it was quiet and offered free fenced parking

parking lot is right beside the main road without any barrier

comfortable budget hotel, bit of a walk into town but not difficult. good wifi

limited room service, no view from our room

classy place,part of tio pepe estate with most insane rooftop pool and bar

cocktail bar on the roof has fantastic views of the cathedral

small boutique hotel in a brilliant location,with a fabulous roof top bar and pool-and an equally fabulous garden

nothing (maybe they could open the rooftop bar a little earlier than 5pm?)

very clean and modern with small pool and leisure facilities on the roof which was an added bonus,

great rooms, breakfast and staff

the wifi signal should be improved

nice choice of hot or cold breakfast but don't worry if you don't go for that option, there's a cracking bakery

the sauna and gymnasium were a bonus

don t be misled by the suggestion that the hotel has a swimming pool (or even pools), spa and a gym

don t be misled by the suggestion that the hotel has a swimming pool (or even pools), spa and a gym

room service was great

the gym is a super small room, not enough equipment and really room for 1 person at the time

the smart tv would not connect to the wifi and despite being told it was fixed it would not connect

the bedside light was broken, the wifi didn't work, and the rooms are not very insulated for noise

traffic noise on front side of hotel: wifi did not work one night i was there.

weak wifi

difficult to connect to wifi

previous comments we had no problem with wifi in room, the air conditioning was very effective, it was 44 the

they even give you a nice little breakfast too which is a great little bonus to an already very cheap stay

weak wifi

sufficient breakfast included in the price

the only irritation was somewhat weaker wifi, but the warm-hearted attitude of staff made up for it - very

great wifi

the indoor pool was not available for kids.

even the pizza and toasties at the snack bar were very nice

people should have an adults only session, as sometimes there was young boys 'playing' in the pool which made

please make some corrections for wifi connection- very poor, i could not use that

gym and spa not yet operating due to covid which could have been mentioned in the description; the

location, decent breakfast for the budget price of the room

nice big room and small balcony for fresh air. great price including breakfast. comfortable bed.

lovely hot breakfast- bacon, eggs, sausages, mushroom and tomato, as well as the standard continental

simple hotel for the price with wifi, lift and parking

breakfast was a little disappointing. not much choice.

the buffet breakfast was basic but adequate

breakfast was fine but no hot food. served in the bar on low tables.

breakfast was convenient

we took the breakfast there too and it was such good value for money

breakfast room would be better with normal table thank lower table

staff were friendly and gave good advice about where i could do my laundry (as the hotel does not offer a

really a criticism, but there is no laundry service available, although there is a laundromat around the corner

wifi was horrible ud83dude1e

wifi was atrocious, otherwise, everything was perfect.

the terrace was nice in the evening and you could arrange to take a drink from the bar up there

wifi/internet were good

could not use the terrace and wifi not great

wifi worked well

couldn't connect to wifi

bathroom door didn t close properly. wifi password constantly needed to be entered.