no wifi in rooms

location which was very handy for us visiting the scottish open golf

ample parking

good location, ample parking large room and comfortable bed. very quiet room.

all food was amazing, wedding meal buffet and breakfast

friendly staff with a gorgeous breakfast

let other guest to share room with their pet

excellent food and perfect location for my golf trip to muifield

staff, nice bar with open fire and excellent food

our pet dog was so warmly welcomed too

the comfy beds, lots of seating, caravan-size fridge-freezer, well-equipped kitchen, 5 minute walk and you're

the wifi at this property does not work

the kids games and scooters were a nice touch too

wifi wasn't great, the dvds didn't work and netflix didn't work.

there's a shop on site which is handy and the kids enjoyed the arcade

they also consistently remembered my spouse’s vegan diet at the continental breakfast, ensuring a delightful

staff were so friendly, breakfast was amazing and beds were incredibly comfortable.

the broc bar and the stables restaurant are very comfortable and very friendly with excellent service

breakfast

bar was nice, busy in august with all the golfers i suspect, but friendly staff and very helpful

poor wifi, limited facilities, small bedroom

0%) - comfortable and relaxing

tv worked very well and wifi was good too

dining room was bright and comfortable with lovely views over the golf course to the sea

good atmosphere in bar with other golfers

large room, very good breakfast, parking, friendly & helpful staff.

small, friendly well run hotel. convenient for the town centre, golf course and beach.

noisey dinning to open to bar area passing people goin through,kids,dogs

and pre ordered breakfast which is one of my pet hates how does anyone know what they want to eat the following

close to restaurants, sea, walks, golf courses and

corridors leading up to my room had bags of laundry and the cleaner barged into my room everymorning while i

management stated they didn t have laundry service over the holiday break

alternatively, extra towels and a small laundry hamper for wet ones

possibly a small gym or pool would be nice, but i'm not sure it's logistically possible

restaurant food was delicious but the quantity of it was ridiculous it was like a kids portion and definitely

the nightly surprise of a false alarm. ( perhaps the lack of laundry facilities ).

a laundry and dry cleaning were advertised at this motel but weren t actually offered at all.

doesn t have laundry. doesn t have grocery nearby.

we found someone's dirty laundry, also in the bathroom there was mold on the shower gel jar, there was a lot

kids eat for free which was also a bonus

the wifi was very variable, sometimes accessible, others not

floors is hard to get hot water running (at least in november), however you can always use the spa facilities

breakfast was yummy, the room was great too.

bar was great

my husband was looking forward to the sauna and we were disappointed to find out that the pool/spa area was

room we were given was 208 right above a laundry room i believe we could hear the whirling of a washing machine

my room had a view of half lovely trees and the other half big green laundry bags.

not only dog friendly, but your pet will feel more welcomed than you do

room service stopped at 8pm, when the restaurant closed, is a remote place, we tried to order food,

they offer room service, yet when i wanted to order coffee mid-day, they said room service didn t work at

beautiful rooms, spectacular location, golf course bordering the property, great food & friendly helpful staff

the breakfast and high tea were sublime

on the lawn, handmade cookies and chocolates in rooms, fine whisky and champagne, haggis at breakfast

everybody was lovely to our little dog and we had breakfast in the drawing room with her every morning

breakfast was perfect - full scottish breakfast, porridge, rhubarb compote and the view included

no laundry

the web site indicated onsite laundry which was not the case.

massive bed, it was comfy. allow me to early check in and my car stays after check out.

parking available(free

bar in lounge full with drinks

laundry service available if required

the room was very comfortable and with plenty of options for breakfast in the morning all home prepared by our

i was staying there with my two kids and i always had to tell them not to touch things

wifi available

wifi was poor

bed, clear tv, kitchen amenities, close to transit, friendly staff, safe location, laundry on site, huge bathroom

you can do you laundry and the kitchens are really nice

laundry service bery high and no parking

even laundry detergent was given for free

laundry room very useful although you do need to load money onto an app

location easy 20 minutes walk to royal mile good selection for breakfast laundry facilities handy for travellers

took some of my clothing by mistake to the laundry, but they were able to clean it and return it before my

no laundry service. helpless stuff at reception

have liked to have had a bar in the lounge area to use after dinner but other than that all was very

single beds, which was a tad uncomfortable and that there weren't a lot of options for the hot breakfast, but

i asked for laundry (just wash and dry) and she offerred to do that for only 5 fee, which was very nice

i was there for 4 days with my two kids and it was perfect

able to park at the front of the hotel, quadruple room was large and stylish, free wifi and bottled water

i was there for 4 days with my two kids and it was perfect

wifi was shocking

the room we were assigned had an awful view of the side of the hotel and straight onto where the laundry and

laundry to be picked up by houskeeping for 12 hours yet it was never picked up

an industrial noise like a laundry or something similar

we were offered free round on second occasion and free laundry on first occasion - might have been better to

i looked at the same trash laying on the hall carpeting for 2 days in a row as well as dirty laundry left on

no spa or swimming pool

breakfast, so very disappointing

breakfast was great and the close proximity of the tram is ideal to explore the city.

i highly recommend the brulee porridge with whiskey for breakfast

fingal is a great experience all round and breakfast is worth a mention to

information in room concerning air con,room service,laundry etc

no spa or laundry services on public holidays

i also want to add that the receptionist told us that it takes a day to do laundry, but it took 3 days and we

there was no welcome information in the room for example we didn't know what time the pool facilities were open

wifi in room could be better.

quick and excellent laundry service

fully equipped kitchen, great coffee and tea selection, comfy bed, big bathroom

breakfast was very expensive and kids portions were not available

tons of space in the kitchen and dining/living area

very impressive healthy, high quality breakfast from such a small kitchen, amazing!

comfortable room; supportive helpful staff; close to multiple public transport; great laundry facilities;

there is paid laundry service available at premises and you could get an iron after gbp20 security deposit

they went out of their way to help me with tourist questions, laundry facility operation (for a private laundry

they had a laundry machine on site. people are respectful.

we used the laundry which is easy to use: download the app, put some money on it (we used about 14 pounds for

since housekeeping had been sleeping on the job, they didn't charge us for the laundry and the coffee we had

they do provide laundry service to a company in town, but you pay for each article

laundry wasn't open for the period i was there

they didn't collect the laundry in spite of several calls, they didn't clean the rooms and

is no laundry room, although it may miswrite on booking

laundry and kitchen facilities are good

the kitchen had everything you could need and we also used the laundry facilities a few times

dirty laundry was left in the corridor from fri morning and was still there sat morning.

laundry facility was a bit crowded when i was using it

there are good laundry facilities and clear

laundry service

sudterrain room right in front of laundry packing area. a bit lacking in privacy

staff were fantastic - an excellent laundry service provided despite our very limited turnaround time, and we

staff is extremely helpful, and the hotel offers a welcome laundry service at a modest price

also noticed laundry lying on floor outside our room, which i take was going to be used to make up beds

proximity to attractions, laundry facility

the apartment was very well equipped and the on-site laundry facilities were a wonderful bonus.

we did the laundry on the last night

is perfect , nice staff , self laundry , gym and huge sitting area since you can sit in the restaurant for just

the laundry room was very useful

laundry delivery van was outside the room window before 7am everyday, including sunday and was

was great - within walking distance of major sights - laundry available - east checkin and check out - no issues

noisy outside from a laundry late at night and first thing in morning

just give you the password, but its not that simple as you have to access the u of e network; and laundry machines

one member of staff was on the phone trying to trace a bag of laundry, perhaps important for her but not for

thought it would have dressing gowns for that price though you have to take into the laundry.

don't have laundry service food quality just average you have to ask for the shampoo and soap everyday, as

occasion i was in room 124 on the 1st floor which looked onto the back of the hotel which had a kitchen funnel

the room service was available 24 hours and i was able to order a bottle of prosecco to be chilling in

received early check in, a quiet, spacious room, comfortable bed, exactly what we requested for

the only thing missing was onsite self service laundry facilities

no laundry machines. no ice machines.

noisy droning from fans or laundry in my room

lack of laundry facilities

we also had to ask the reception for amenities such as toothbrush, toothpaste and laundry bag which was a bit

room is way too dark, no true laundry service option. door access card was very problematic.

we found some laundry from previous guests behind the curtains in our bedroom

of an in-house laundry service as i had arrived from ten days on the northern isles (shetland & orkney) with

wifi poor in our room. breakfast good but have experienced better quality food.

really hardly room to move and our kids are young

(2) could not register my card to have laundry and bar bills paid to the room because 'the system

the glass walls in the bathroom as it lacked privacy , also both mornings of my stay was woken by laundry trollies

for stuff like laundry

friendly staff, comfy beds, early check in, very close to tram stop.

location, quiet place, friendly staff, comfortable room, wifi.

more suitcase racks, no laundry facilities.

overlooked yard where dirty laundry stored

it would have been nice to have laundry option at the hotel.

however we were quite disappointed when a member of staff pushing a laundry trolley came along as the lift

noisy and can hear other rooms doors slamming and teolleys careying laundry outside early in

were treated to the surround system until 11 finally got to sleep only to be awakened at 11:15 by kids and

room service was fantastic with delicious food

struggled to find fault with the hotel itself, however i would say the room service menu was a tad limited

breakfast & room service

lovely bar area

the foyer area (with christmas tree when i visited) was friendly and welcoming and the was a bar there for

mini bar or room service so has to drink the bathroom water

room service would have been helpful

lack of room service/restaurant (other than for breakfast).

my favorite was the nightcaps from their well stocked single malt bar in the lobby

laundry service was efficient and reasonably priced

no laundry facility and valet laundry pricing is outrageous

was in the back by an alley with noisy laundry carts; room was half the size of a typical holiday inn express

room backed onto the laundry room (though we didn't know this at the time) until we heard a noise that was just

it very noisey from 6am,laundry getting delivered right under our window

laundry service is an external service

and even though the property listed a laundry room in their post, they do not have one on site

laundry was outside the bill,, only light breakfast was included in the bill

no laundry service. no iron or board. tv remote worked inconsistently. hall rugs dirty.

early check in, efficient process and staff.

had coffee ring marks also didn t like walking the hallways daily past all the rubbish bags, laundry bags,

we had them do some laundry

laundry service way too expensive. however found local laundry within 900 m from hotel

room service is great

out was great so fast within 5 minutes we got our rooms that's amazing specially when you have kids with

apart from a minor issue involving the laundry bill, there was absolutely nothing amiss.

laundry service was not possible because of miscommunication

such helpful staff. bed was so comfortable and room service was outstanding

the swimming pool was quiet and perfect for an afternoon with the kids

late check out offered

dropping any laundry bad experience that they changed some of the item in the checklist without informing me

i placed some items for laundry but next day they return it without doing the request

our room lacked everything no chairs, no slippers, no toothbrush, no laundry bag not to mention how

it says that there is laundry service, but it is very very expensive they make you pay per item

staff were very sympathetic to our mobility issues and were very caring especially at breakfast and very friendly

reception toilets were hard to find and blocked by laundry trollies

our room seemed to be the dumping ground for dirty laundry and equipment which was a bit off putting

no laundry facilities, had to walk down to the adagio

laundry service

would not get laundry done there, as it was very expensive compared to a laundrette down the road

brand new, modern hotel with total room package, laundry and breakfast

was great to have a laundry room to use for free as a guest but oof, that needed a good clean which we did with

everyone great location1 amazing handy east laundry facility coffee nd croissants in the mornud83dudc4cud83cudffd

it also provided a guest laundry, and a light complementary breakfast if you require it

suite was huge with more amenities than we expected, like a full kitchen and on-site laundry

us for being in the lift with our suitcases when he had been waiting for it for a while with the laundry trolley

laundry service was excellent

needed to do laundry but they forgot to provide us a laundry bag in the room, then told us they couldn t find

it was a bit noisy as it was across from the cleaners'/laundry room and also close to the bridge (outside)

when coming out of it to find our room and it smelt bad - it was used to transport rubbish and laundry which

must have been near the laundry because i heard the alarm every time the dryer or washer finished

however, we also used their laundry service and they lost our laundry

room service would be a plus, the phone in the room has a little light that will stay on the whole

breakfast was lovely, and room service was available free of charge

bar wasn't charged for and small bottles of milk instead of stupid little cartons

nothing much to comment here but it would be nice if a laundry bag was provided.

location is great. hotel is very clean and good wifi staff friendly

the room is perfect - big, with more facilities that we`ve expected, fast wifi

wifi, bed linen, towels. lot's of stains on the carpet in the hallways, but clean room.

superfast wifi

we stayed here twice and luggage storage and return of laundry between our two stays was handled flawlessly -

but at the balmoral they had equipped the room with kids dressing gowns, a secure step in the bathroom so the

the gym and spa facilities are second to none and the pool is fantastic

the wifi is too troublesome, needing log in every day

great for kids