the tvvv be remote was faulty and i found some other persons dirty laundry behind the tv

bad thing is that it wasn't possible to login into the wifi on my phone

room service was excellent

and helpful very good breakfast which was included in our price good location very nice rooms car parking was

got upgraded when i arrived. i had a large room which was quiet at night. plenty of parking.

i also found my dirty laundry that i had placed to one side had been rummaged through

lovely hotel great staff who served us drinks at the bar very late at night.

paid for breakfast on my package and asked for room service

shout out to the lovely breakfast staff who were brilliant with the kids

wifi poor

service was just ok. no laundry to wash clothes

although no guest laundry, a washing service was available for less than i ve paid at many laundromats

behind hotel and car park with a window and door out directly on the drive way and opposite the laundry and

like the host, had to ask for 2 more towells in room couldnt find victor anywhere so took 2 from laundry

breakfast exceeded our expectations,a hearty and healthy meal to start the day.

comfortable bed, clean, free parking, good breakfast.

free room service and a mini bar in the room

even came up to the room when my son had trouble getting onto wifi

only downside was the 50 charge for room service due to the type of card we paid with.

then i used the gym and again, had everything that i needed to suit my training schedule for that day

laundry service truck parked behind us when we wanted to leave in the morning - bad planning as

my bath towels smelled of food. maybe the laundry area is near the kitchen?

good security so we re dealt with promptly and you can t get access to any of the rooms or gym without a

superb location in the centre. excellent breakfast. helpful staff.

excellent t tgat the bar was opened up fir us thank you

kids outside the hotel were screaming all night last night, woke me up at midnight, again at 2

very clean, wifi good, large room, nice shower

prior to travel to enquire about early check in and was advised that it was 20 extra if we checked in before

early check in and late check out is so expensive,,and waiting area there is no toilet,,it s so

daughter booked me a night here for mother's day to give me a well needed break away from the kids

laundry was collected at 7

good wifi

breakfast was lovely, with plenty of choice

the food and the bar were both excellent. rooms nice and clean and comfy

the coffee at breakfast was cold and very weak!

very friendly staff at reception. whole place very pet friendly.

for dogs around the hotel could be more dog friendly we had to leave our dog at home with a pet sitter would

decent gym, ev charging, comfortable bed

kids ate free

loved the service and the breakfast

also when you didn t trouble them to clean your room they put clean towels by the door the laundry service

are very noisy you here every movement in the corridors, wasn t informed about on services ie room service

room service coffee was awful, the disposal in room cups were awful

tv in the bar area and good selection of beer & food

room service for extra charge and wifi for extra charge. do not like it.

the service area which resulted in almost constant noise from staff access to this area for bins, laundry 'pods

no laundry service saturday and sunday

ev chargers were unreliable

no ev charging on site. there was an ev charger near by but it wasn t available overnight.

bed for the kids was already made and we were absolutely happy about it

enjoyed the spa and gym most definitely thinking about becoming members

the pool was perfect for the kids to let steam off after a long journey and the on-site facilities were spot

nice modest gym and spa. cracking breakfast.

friendly staff, nice relaxing spa experience

the little touches like the vi little p dressing down and slippers for kids booked for the

next to the laundry room which kept me up all night and the lack of power points/connectivity and especially

we had a lovely time with a bottle of wine and someone else to deal with the laundry

i rang to ask if they were pet friendly and the reseptionist told me no

on when ordering room service another lady answered the phone who really just sounded fed up and was quite abrupt

early the next morning, but had our evening meal in the restaurant which was very good and the bar prices are

hotel was nice and quiet and parking access was excellent

i had to be honest the only thing i wasnt a fan of was the attitude of the lady serving at the bar when i got

update on what was available at the hotel, the room was lovely as was the breakfast and phil's bar was a lovely

beautiful grounds with outside bar and big patio area with lots of seating and tables

parking was a problem, at times, but to be expected as open to the public for meals and was very

all went well, the room was very comfortable, the wifi was good and the breakfast was spot on.

the breakfast was fantastic very good food

wifi seemed to run into security issues on my laptop

great breakfast, lovely rooms and view.

location, safe car park on site with additional parking nearby

prefer not to see black mold in bathroom, bit of a stain on sheet but had obviously been thru laundry

the breakfast area was constantly monitored and cleaned so there was no build up of messy tables which

excellent breakfast, good parking

we took our little dog and were put in the best pet room we have ever stayed in

morning and they had run out of cutlery and cups and food was running out was very busy noisey kids about

fantastic building as an elizebethan hall, great gym and pool.

more disabled parking nearer to check in, i had to drop off my husband with our overnight bag and park the car

sauna, swimming pool and my number

was great, pool amazing and breakfast was so great

the spa was really nice with an outside terrace and cafe

location is very good, easy to find and convenient to buy foods and laundry nearby

bedroom cleaning was incomplete with used laundry, crockery, rubbish blocking the doorway

good sized rustic rooms and a very nice bar downstairs in the bar with a great atmosphere

service at bar and restaurant was not that great but the hotel its self was good nice rooms and good value for

the town centre location and easily available parking were very good.

about laundry rooms & dryers on most of the night

not the hotels fault but a johnsons laundry service truck driver ignored the give way to oncoming traffic sign

the charge for room service i didn't

i think the girl in the bar was called laura and she made a cocktail which wasn t on the menu for me

staff were so lovely, amazing breakfast and lovely bar area

- swimming pool facilities

hotel for families and dogs, lovely standard for price with room service, swimming pool and nice bar at reasonable

no info booklet to tell you about the wifi and how to use the tv

the kids loved the pool and the food was great

parking is free too

bedroom had a pile of dirty laundry behind the door which had not been removed

chose this hotel as our daughter had a gymnastics competition which was about 2 miles down the road so it was

bath and a larger gym please

wifi 1hr limit free

and friendly helpful staff, setting in bar was lovely, room was excellent, bed very comfortable def

plenty of car parking facilities

room, comfy bed, clean bathroom, good wifi

very nice & helpful even a little bar to get soft & alcoholic drinks from & snacks

couldn't find a router to use the free wifi

plenty of parking

on new client and room make up days, all laundry is bundled up outside each room for a good few hours

very clean on arrival, hairs in shower on checkout difficult walking through hallway as lots of laundry and

was very helpful and kind we had clean laundry left for us rooms were lovely and clean beds were comfortable

i found some left over laundry inside one of the chest drawers and the hotel compensated me with next morning

the room had a beautiful view over the golf course and the beds are so comfy

not having a washing machine or laundry options

able to bring friends to the pool or gym facilities who aren't staying there but you can to your apartment and

kitchen only has a microwave, not a hob or oven, so this is only for short stays

staff in the restaurant their pinnacle looks like there were cooking in the kitchen their uniform was not up to

i would also say although the resturant and bar were gorgeous, it was quite pricey

get me wrong but i think the linen is beginning to smell of laundry wear and tear

shower could be better no free parking gym could have more equipment

gym, very clean but the wooden equipment, (which s looks slick) including the running machine and

nothing really much to dislike except the gym was quite small and basic

drinks to be a little cheaper and still offering room service

great staff as always, quiet night, woken by laundry delivery but had slept ok until then..

was a very large with many facilities but nowhere to do laundry especially if you are travelling

easy to park and plenty of parking spaces

dog friendly hotel with good care for our pet

the pool and gym was great, really big hotel, good wifi

guest laundry facilities

breakfast was good always busy could have done with a slightly larger dining room

the wifi kept dropping out in my room which made it really hard to work

the experience of being on the track and getting to see the races going on whilst eating breakfast at the box

food menu for room service was limited and no option for breakfast in the room.

too noisey room was next to the laundry room and buzzing all night could not sleep

since you have laundry coming in/out in bulk many times a

from the laundry room and extractor fans outside hotel

a fire broke out in the hotel laundry which meant we had to exit via the fire escape

needed to do laundry

good disabled parking

no access to wifi and appear to loose phone signal.

parking is easy and free

peaceful location, clean, good wifi, spacious room, good shower.

not enough parking, came a little late, and hard to park in mitchell hall

the room was satisfactory, and one plus point is that laundry facilities are provided

staff were very accommodating and really pleasant had some wonderful laughs with the staff at the bar along with

room service was fast, the bed was comfy and breakfast was lovely

many great facilities - we tried to use them all - great gym and pool, lovely communal areas, smashing dining

the spa and pool are included in the hotel stay so another great perk

perfect for kids not adult

especially lucy who spoke to the kids and laughed and joked with them

wifi was terrible in all areas

things in room the extra bits in fridge and coffee machine also got a late check out of 2pm as booked executive

breakfast, location, cleanliness and staff

the kettle was tiny and difficult to fill, the breakfast was late to open, the coffee machine was broken and

the breakfast was excellent and so were the staff serving,really helpful and accommodating

breakfast was good and plentiful

aside from that, staff lovely and breakfast nice

at the hub, with some options of restaurants within walking distance, helpful staff at the breakfast

not collected for laundry but put back wet for reuse

my laundry was not returned back to me on time.

the bar and restaurant team where efficient and friendly

the swimming pool

the kids enjoyed the swimming pool

we book for 2nights with breakfast 2adults and 2kids

welcoming was amazing, loved how it was valentines day and they spread the bed with petals and even a valentines

friendly staff, lovely clean rooms, nice bar and games for kids, great location for shopping, eateries and

loved the decor, room, late check out options and the facilities. cocktail on arrival.

on a arrival and free always a plus friendly staff love the fact they had board games games in bar area very

also we were right above the kitchen and laundry so a little noisy first

well spread out and spacious bedrooms and cozy breakfast room.

5g on ee was excellent in my room i didn t need the wifi

very good wifi

is large selection of fruit for breakfast but a food salad with exotic fruits would be amazing there is nothing

which meant late evening we could still hear the noise from patrons sat outside, and the laundry delivery around

15 am by the laundry lorry

30am by laundry lorries being loaded

no room service.

wifi: the wifi provided seemed to say it wasn't secure or something and i couldn't check email

comfy bed, excellent location, good breakfast and decent wifi - what more could you want?

the women changing her kids nappy in the communal lounge !!!!

free wifi was a bit hit and miss at the end of our wing

also, wifi reception wasn't too good at night, but fine in the morning

the kids were playing football outside my room in the evening and they keep knocking on each other s