the swimming pool was great.

from rose petals on the bed for our 25th anniversary to the massage, from the food to the best staff ever

wifi cover was flakey, but reception did say they would investigate.

spa was very nice

parking was hit and miss, with only a small parking area near to the hotel then a long private

decor tired, outside area could have been tidied and dirty laundry bags left outside room opposite for over a

golf club opposite cutting their grass at 6am but this is not the hotels fault its the

from the missing ham and cheese during breakfast, i can't think of anything

the views were lovely and the staff are great nothing is too much. very pet friendly

beautiful hotel. great vies of the golf course and sea. staff were great!

breakfast excellent and staff extremely helpful

allowed early check in and the staff were lovely throughout

we were met with a warm welcome and clean, comfy room. usb chargers, wifi and large bathroom.

wifi was sketchy to say the least

great evening meal and breakfast

unable to access wifi in rooms.

wifi wasn't consistent

parking was spacious

room was lovely, staff very helpful, pool relaxing, breakfast very good

gym and pool are great but a bit small. there are no complaints at all. really good stay!

room was dull and didn't enjoy the view of the bins and laundry trollies

right next to the laundry room

room next to where cleaning and laundry etc kept

no laundry service. far from shops.

mess on entry to property (dirty laundry etc) stayed there whole of stay

we got moved to another room and this was situated next to the laundry area with washing machines and the boiler

quite noisy through the night, our room was next to the laundry room

hallways were really dirty constantly full of laundry

that foam is made up of a mixture of body oil, skin, sweat, fake tan, laundry detergent, perfume, soap amongst

lift on 2nd floor always had door open with staff regaling tales of annoying guests and bins of laundry parked

couldn t get through to laundry or reception to request them

breakfast was very good, we new the location before we booked, was just what we wantedw

fantastic pool and spa. huge family room. kids loved bunk beds and dressing gowns!

the breakfast was first class, great choice

spa - pool lovely and facial super

the first night we arrived we were given only 1 towel due to delay from the laundry, and the next day the room

wifi, breakfast, real ale bar

no wifi in room.

wifi not great but didn't spoil our stay

bar closed at 10pm on the thursday and we were nearly refused drinks at 9

on day two we found dirty laundry under the bed from a previous guest

quiet comfortable studio, perfect for a couple. good facilities on site including laundry.

would appreciate a better laundry facility, needs an upgrade

resort is next to the highway, it was really loud the laundry room was really dirty, one washing machine was

the apartment is very well equipped for cooking-microwave oven, for laundry-manage to do my laudry, they even

the tea tray was excellent with bottled water lots of tea and coffee and a small chocolate bar a lovely touch

to road diversions but the staff were very accomodating and made sure we got a meal before the kitchen had closed

plenty if parking and a lovely little marina to walk around at the rear of the hotel

great location standard double was small and above the kitchen so noisy, also road noise

location, comfortable rooms, good parking access, good wifi, and the room was clean, with plenty of accessories

and separate bathroom (with bath) and kids' twin room, at a reasonable price

easy to find, well located and plenty of parking + could accommodate me arriving late

location and parking

main building which i didn t like, there was also no information in the room about facilities, room service,

parking

the bar and food are excellent also

no ceiling nightshade, no wifi, tv (which is stated)

location for touring this part of the country, the bar food was lovely, and the quaint shops all around walking

in practice, when we woke up the next morning, the bar was all locked up, there was no other reception area,

no private bathroom or tv/wifi in the room.

our view was of laundry area and really bad area

constantly something was moving around like rubbish or dirty laundry or cleaning laundry and you feeling like

beautiful cozy comfortable lounge with open flame fire, great value for money, kids loved the swimming pool

walk into the reception and you re welcomed by the beautiful smell of the burning wood from the fireplace

pool, friendly helpful staff, entrance hall/lounge very inviting

i had a meal and a couple of drinks in the bar which i really enjoyed

at either didn't come out or more likely i missed it) the breakfast was supposed to be

wifi - after giving away all my details to sign in to the free guest wifi the wifi was non existent

excellent coffee available at night as well from the bar

the decked bar area with views is brilliant

great food (dinner and breakfast) at a reasonable price

wifi in room with differing staff responses 1

so polite and great with kids

room was above bar and could hear people talking

could not do enough for us and were really nice with our kids

room service would be nice and tvs in room could be bigger

a little surprised to be charged 12 for parking.

we took up the offer of 2 x 2 free drinks in lieu of minimum room service - which was a good idea - (although

the breakfast was generous and delicious

room service delivered food and had to put it on the floor

location, the welcome, good shower, spotless laundry and fab view

great location, great room, very friendly and helpful owner, great breakfast, parking nearby

great for kids with good playground across the

beautiful cooked breakfast to set us up for the day

parking is free up and down the prom but it does have paid parking 9 a day

there was no ice bucket or laundry bag

there were piles of laundry in each corridor

convenient location just off the m6. great spa facilities. fantastic breakfast.

hotel is very good for families, but also pet friendly

size of room. polite staff. in room services. free wifi

laundry left in corridors .and spa trip hazard .

plenty of free parkin, with ev charging available (although this is expensive)

room above us had a very creaky floor and bed, kids swimming lessons in pool wasn t ideal

the hotel had wifi, it was a bit temperamental but was mostly ok

spa facility, especially the jacuzzi (although the sauna was a little on the cool side)

say there was wifi in the room but when we enquired, there was and we were given the password it was unseasonably

english breakfast and cereals and juice if required and tea or coffee

had a great meal in the bar on the day when we arrived and we were able to take the dog with us at all times

friendly - the food was all good - would definately return - if you have children there is a mini golf and

plenty of car parking space

the laundry that's next to the property is relatively cheaper but is a good addition

would prefer they have a real laundry facility with a couple washers and dryers for guest to self serve

room was nice and cosy being above a laundry but may be too hot in the summer as you didn't seem to be able to

the room being above the laundry may be too hot in the summer as no air conditioning

location, laundry close by

great views, good parking, super breakfast, comfortable bed.

nearby (our favourites were billy s in hawkshead on 5 mins drive away) and the boardwalk bar & grill in

peaceful surroundings, restaurant meals and breakfast were top quality

location away from busy towns, with spectacular views from the west facing rooms, garden terrace, bar and dining

what encouraged us to stay there was the location-however the very intermittent and challenging wifi were a big

a small thing, the room above ours we think could be the laundry, cleaning room

the bar and restaurant are really nice and comfortable

we enjoyed drinks at the bar and slept very well in the large comfortable bed

we loved the comfortable interior in both our room and the borough s bar and restaurant

with being pregnant i couldn t have an alcoholic drink so the lovely bar tender

our room shook (unsure why we thought our room may have been near a laundry room which caused our room to shake

of the room being right next to the laundry room meant we got woken up quite early

thing i could think of is that we could have done with laundry bags to put used bedding/towels in as they need

extra help with our pet dog and the dining experience was fantastic

let down was pool was over took by children would be better to have allocated times for family use

was comfy parking is accessibly down the block at the cricket ground for 2/day laundry is accessible somewhat

rob behind the bar was fabulous

wifi connection wasn't very good.

the bar staff were kind and warming had a brilliant

the young lady behind the lounge bar on friday 23 rd may was a credit to the hotel, she was so smiley and

was a bit further out than expected and online says there are laundry facilities at an extra charge, however

suite was really spacious for us and 2 kids, beds were comfortable including the sofa bed

i had room service and that was also really nice

shocking quality naff portion size for me was fine but for the price i would say was more like kids portions,

huge room. great facilities on site (pool & gym)

special food order, turning laundry request around really quickly

informed me as a guest as to amenities : breakfast times, how to work the tv, room service, laundry services

would have appreciated doing a load of laundry as this was close to the end of our trip, but only had a few

laundry service was extremely disappointing - nothing had been properly folded, it was all creased

lovely comfy room - nice pool / gym area - excellent food - very good wifi

the gentleman who was delivering the laundry stopped to chat and always greeted us with a cheery

room provided was spacious and clean with regular laundry and cleaning services

dirty laundry left outside the room and flies on the ceiling outside the apartment

very well equipped, beautiful garden and environment, nice swimming pool (when available), laundry room

the onsite pool, gym and spa were great, and facilities such as the laundry room made everything about our stay

dirty laundry was left outside rooms for a whole day

in this case dog owners were allowed to dine in areas that were not carpeted but that extended to pretty much

views to the lake at breakfast 15min walk to town live music on the friday lots of car parking spaces food

parking and location-perfect for trip to brockhole adventure park by boat

a fantastic location for boat trips across the lake with a private car park

the tasting menu was delicious art on a plate, the bar menu was filling and excellent value

breakfast was amazing, perfect stay.

wifi very poor, totally disappeared at times

breakfast the next morning was great

however if i stayed longer, i would have love a swimming pool and that would keep me in the hotel 24/7