location, the welcome, good shower, spotless laundry and fab view

comfortable good wifi breakfast small but very nice good value for money handy chippy and tesco express also

breakfast set us up for the day

plenty of free parking around the guest house

the location had some lovely sea views and was easy to find, with the rare bonus of free parking in a sea front

an excellent dinner and breakfast

the location and view from room. staff were friendly and breakfast was great!

the hotel is pet friendly

loved having breakfast watching the sun rise over the bay

room service was very good

the decked bar area with views is brilliant

clean, great location, great restaurant, and superb bar with great views

the dining room and bar area was extremely nice with beautiful views over the sea

the reception staff were very welcoming, helpful and professional the bar staff were incredible hard working

struggled getting a wifi signal, probably due to room allocation

excellent breakfast using high quality ingredients

free parking over the road to the hotel

no wifi codes in our room.

with trees/bushes/plants and has large grass area with seating, it also has a a play area for the kids to burn

a good sized garden with some apparatus for kids

room was nice and cosy being above a laundry but may be too hot in the summer as you didn't seem to be able to

the room being above the laundry may be too hot in the summer as no air conditioning

would prefer they have a real laundry facility with a couple washers and dryers for guest to self serve

location, laundry close by

our room was over a laundry so quite warm but only a small gripe.

a small thing, the room above ours we think could be the laundry, cleaning room

we enjoyed drinks at the bar and slept very well in the large comfortable bed

we loved the comfortable interior in both our room and the borough s bar and restaurant

the wifi only worked when the tv was on and was not accessible for the first few hours

room was large, well appointed and clean with a terrific shower and the bar downstairs had an excellent selection

there was no ice bucket or laundry bag

there were piles of laundry in each corridor

friendly staff. dog friendly. comfortable. swimming pool. good food and breakfast. free wifi.

your fault, kids running around until 2:30 in the morning, can't blame them i suspect parents left them

perhaps you could have more staff on room service, etc, so food arrives on time in the morning

laundry service was extremely disappointing - nothing had been properly folded, it was all creased

would have appreciated doing a load of laundry as this was close to the end of our trip, but only had a few

informed me as a guest as to amenities : breakfast times, how to work the tv, room service, laundry services

special food order, turning laundry request around really quickly

the wifi didn t work so no use looking at website which didn t say anything specific for guests

the gentleman who was delivering the laundry stopped to chat and always greeted us with a cheery

very well equipped, beautiful garden and environment, nice swimming pool (when available), laundry room

door opened right next to the bed which wasn't great and the room was right next to the site laundry which was

the caretaker man doing the laundry took the key cards

room provided was spacious and clean with regular laundry and cleaning services

parking

lovely staff, very friendly and helpful. good parking.

space for all three kids in the smaller room

wifi was super quick

easy to find, well located and plenty of parking + could accommodate me arriving late

the first night we arrived we were given only 1 towel due to delay from the laundry, and the next day the room

wifi, breakfast, real ale bar

wifi iffy in some locations.

wifi not great but didn't spoil our stay

wifi didn't work in my room - however fine in rest of hotel so no big issue.

would appreciate a better laundry facility, needs an upgrade

on day two we found dirty laundry under the bed from a previous guest

resort is next to the highway, it was really loud the laundry room was really dirty, one washing machine was

the apartment is very well equipped for cooking-microwave oven, for laundry-manage to do my laudry, they even

laundry for changing the room being dropped on the balcony at 0900 and making us jump.

clean, comfortable, good wifi, good shower, great bar and restaurant

we still couldn't understand the thinking behind this because surely, in a kitchen, this must happen with

everything in the kitchen you need

in the old wing) until closing - not a good choice for those wanting an early night or who have kids

v pet friendly and v excellent breakfast!

the bar meals are lovely , well presented and hot

parking was hit and miss, with only a small parking area near to the hotel then a long private

property rooms very spacious and modern in an ideal location pool, steam room and sauna all lovely

reception staff were friendly and helpful. kids enjoyed the pool. breakfast selection was good.

i would have liked a soup to be included in the evening bar menu.

decor tired, outside area could have been tidied and dirty laundry bags left outside room opposite for over a

free upgrade due to quiet season. friendly staff. good breakfast, good wifi, fantastic views!

from the missing ham and cheese during breakfast, i can't think of anything

breakfast great,bed a little old and hard,staff service 9 out of 10, they have a hard job in a very

lots of parking and set in woodland with one side overlooking the bay

wifi not great in some of the rooms.

were helpful by phone regarding my query for a very early check in as needed to change my clothes after train

wifi was sketchy to say the least

10 for taking our own prosecco as we booked last minute and didn t realise they had a mini bar but hey ho,

open fires in the main bar and great selection of beers, wines and spirits

not that i don't like something but i do feel a hotel of this size with a gym would benefit from having a pool

usable wifi, free parking

easy parking and tram and bus stop very near the hotel

the bar area would be closed at 10pm same for all i know but after 10pm we could if wanted use room service but

45 on a sunday evening, the kitchen is closed and no room service

location, easy parking, lovely room, very comfortable bed, amazing sea view

was excellent for my needs as i was playing golf at fleetwood

a little dated, no wifi that reaches the room, didn t have beans with the breakfast which confused me haha

to locate, free on road parking, room as described including lovely view, varied options for breakfast including

perfect for us with park nearby to walk dog, breakfast superb, room spotless, licensed bar in a adults only

dated and soulless, the room we were in, which we payed over 80 a night for, was next to the laundry which we

weren't the best, we were next door to the laundry room so could hear it going all night, the card reader on

kids running around in the bar restaurant.

the decor and fixtures in my room were very dated, the tv didn't have any smart features and the wifi in room

the room had been set up with a cot and sofa bed which made staying with our kids really easy

no private bathroom or tv/wifi in the room.

no ceiling nightshade, no wifi, tv (which is stated)

in practice, when we woke up the next morning, the bar was all locked up, there was no other reception area,

download the app at the car park it's much cheaper do not use the machine), not overpriced at the bar either

the room also had a bar still there

better wifi signal to the rooms

dinner was excellent breakfast too

everything- early check in - staff amazing friendly polite and very helpful - food in the restaurant was

wifi was poor in my room but as i was on holiday i didn t need it so didn t report it until

swimming pool was also fab with access to spa pool and sauna too

mess on entry to property (dirty laundry etc) stayed there whole of stay

room next to where cleaning and laundry etc kept

no laundry service. far from shops.

right next to the laundry room

room was dull and didn't enjoy the view of the bins and laundry trollies

we got moved to another room and this was situated next to the laundry area with washing machines and the boiler

that foam is made up of a mixture of body oil, skin, sweat, fake tan, laundry detergent, perfume, soap amongst

wet bath robe and slippers had been left in laundry basket in the room

com that it could do laundry, but didn t

lift on 2nd floor always had door open with staff regaling tales of annoying guests and bins of laundry parked

i wouldn't take my wife of kids there for a stay

the place itself is very pretty and perfect for a romantic night away from the kids

rooms were well done the place was funky in a good way very well done good for kids

on a bank holiday and there was a kids fun fair right outside our room

was a half term ice rink event on and it was a bit like staying in a fairground, lots of excited kids etc, but

couldn t get through to laundry or reception to request them

family suite with separate room for the kids

(pool, jacuzzi, steam room and

parking only valid till 10.am

only thing was the parking

dated, misleading photos on website no house keeping no laundry facilities no toiletries no child friendly

there was rubbish and dirty laundry and cleaning supplies left in the hall way over night blocking half the

was a great convenience store, cafe, bakery and laundry out the back of the hotel which was handy

dirty laundry in bags in hallways and bags rubbish

staff very rude room was shocking changed to another that was full of dirty laundry

the fact that our room was next to the laundry room and over the kitchen fans that started at 6am each morning

we then got out next the laundry room and at 20 past 8 in the morning the cleaners was talking as loud as can

spa area hadn't been serviced for too long resulting in laundry bins overflowing with used towels and empty

but the fact that our room was next to the laundry room and over the kitchen fans that started at 6am each

frustrating when we wanted a relaxing night off from the kids etc