our room shook (unsure why we thought our room may have been near a laundry room which caused our room to shake

thing i could think of is that we could have done with laundry bags to put used bedding/towels in as they need

of the room being right next to the laundry room meant we got woken up quite early

the room service was the fastest i have ever had even though the lift was out of order, very fit staff

location and gym etc.

was comfy parking is accessibly down the block at the cricket ground for 2/day laundry is accessible somewhat

the prices in the bar were a little expensive.

rob behind the bar was fabulous

the young lady behind the lounge bar on friday 23 rd may was a credit to the hotel, she was so smiley and

no wifi in bedroom made it hard to work while away

laundry left in corridors .and spa trip hazard .

excellent location and extras like the pool. food from the restaurant very tasty

room service was in time and friendly, food was good, jacuzzi was perfect.

the swimming pool is delightful and openinmg hours very convenient

the property had ev chargers which was a bonus and we enjoyed the pool and jacuzzi area's

was a bit further out than expected and online says there are laundry facilities at an extra charge, however

a jacuzzi in the spa would be good.

the girls in the spa doing our treatment were amazing

everything was great we had room service came right on time and was excellent

the little bar by the hotel alexander s if very nice serving good quality

mini golf and their pet alpacas

plenty of parking

spacious and comfortable, with great facilities for storage, making hot drinks, a modern tv and wifi

bar was also great, friendly staff and popular with the locals

lots of seating spaces and plenty of parking

our view was of laundry area and really bad area

constantly something was moving around like rubbish or dirty laundry or cleaning laundry and you feeling like

to z staff, facilities, breakfast, bar and evening menu all amazing should be 5* keep up the good work will be

comfy bed, pet friendly ( rarely find a very good pet friendly hotel at an acceptable price ), spa facilities

lovely breakfast and bar in the evening

state of hotel last time any money spent on it properly in 1980s very dated decor spa bath blew dirt out when

the wifi was very poor

location ok parking good. the staff were helpful.

v good breakfast choices.

wifi

couldn t get through to laundry or reception to request them

the spa pool and sauna were excellent

wasn't keen on the breakfast set up, juice and toast orders are taken before you've even sat down, then by the

the breakfast was first class, great choice

the staff is friendly and very helpful, rooms are spacious and comfortable, really nice pool, gym and spa area

we got moved to another room and this was situated next to the laundry area with washing machines and the boiler

hallways were really dirty constantly full of laundry

lift on 2nd floor always had door open with staff regaling tales of annoying guests and bins of laundry parked

wet bath robe and slippers had been left in laundry basket in the room

quite noisy through the night, our room was next to the laundry room

right next to the laundry room

room next to where cleaning and laundry etc kept

no laundry service. far from shops.

room was dull and didn't enjoy the view of the bins and laundry trollies

mess on entry to property (dirty laundry etc) stayed there whole of stay

dirty laundry was left outside rooms for a whole day

misunderstanding with the check out, booked & paid for a late check out but this wasn’t communicated internally

wifi was disappointing

evening meal in the pub and breakfast in the morning was spot on

they remembered our names when greeting us and the service at check-in, in the lounge and bar and restaurant

no reception, no room service/laundry refresh, noisy, small double bed

the wifi password provided did not work

parking is a 5 minute walk away

clean room, didn't realize the parking was quite a walk from the apartment

it was on 3rd floor. there was no room service. the outside view was just another building.

wifi very poor, totally disappeared at times

location. no parking charges good choice of food

no wifi in my suite

we were also able to park at an ev charger parking spot and recharge the car overnight at a very reasonable

it was warm in every part of the building and the lounges plus bar area were very pleasant to sit in

kids loved watching one of the free dvd s that we re available from reception

were really helpful, we arrived early but they allowed early check in and nothing was a bother for them

later than i had planned and pre-advised, to which i said the main delay had been dropping the kids off with

ev charger in the parking

the breakfast was nice, wish they had scrambled eggs though

would 've scored a ten but our room seemed to be next to some laundry room or something and i could hear a low

about this hotel, the staff extremely welcoming and friendly, fabulous spa facilities, delicious breakfast and

good wifi

plentiful parking, well maintained, friendly, professional, welcoming staff and fabulous pool and gym

plentiful parking, well maintained, friendly, professional, welcoming staff and fabulous pool and gym

room service food was pretty poor

resturant food was excellent and we used pool and sauna which were good

pet friendly rooms were on a quieter corridor which was convenient

breakfast was good plenty of choice the facilities were excellent lovely pool ,hot tub sauna and gym

spa and gym facilities were better than some places we've stayed at but massage etc

decor tired, outside area could have been tidied and dirty laundry bags left outside room opposite for over a

easy parking and spacious grounds made staying a pleasure

lovely view of golf course and beach

loved the balcony room and how pet friendly the hotel is.

location pet friendly spacious lounges outside woodland walk

the existence except upstairs kids were very noisy - maybe put all kids in the same part of the hotel and couples

greeting we got at reception and from other staff the general cleanliness of hotel and the pool was

we also had the breakfast which was really nice

wifi reception in the allocated room but the hotel switched rooms for us to resolve this

the room service tray was never cleared away, from the saturday night until we left on the monday

the bar closed to early

great evening meal and breakfast

drink expensive for what they were - wifi was very flackey - some odd glitches with lights and doors - would

allowed early check in and the staff were lovely throughout

free wifi

in the old wing) until closing - not a good choice for those wanting an early night or who have kids

v pet friendly and v excellent breakfast!

breakfast excellent.evening meal excellent.

golfers took over at breakfast and unfortunately were loud until midnight in the bar downstairs

very clean room lovely television and quality of reception very good wifi

very unprofessional - don t hang out your dirty laundry in front of the guests

laundry that was kept on the floor outside our room

were friendly and helpful, especially the concierge, beds very comfortable, excellent breakfast with large choice

the kids couldn t use the swimming pool as they are not

kids running riot whilst trying to enjoy a quite drink within the louge area

friendly, helpful staff and a very nice bar and restaurant

breakfast was delicious. hotel was in beautiful surroundings,

wifi service every apart from the front lounge, single beds were a bit short for people over 6ft

wifi was extremely weak but is to be expected from somewhere so far out in the countryside

the bar area is a little bleak

woke up at 7am to the laundry collection and delivery van which went on pushing trolleys for bout 40-50 minutes

the leisure facilities that were included which were great, but the pool was full of screaming kids which wasn

one of the best spa i've been too and beautiful stay also lovely breakfast.

loved the pool !

food was delicious and staff were so helpful and friendly, the rooms were fabulous and the spa incredible id

somehow they missed it and we traced it to the laundry facility

breakfast was very good, and we had delicious bar snacks when we arrived as the restaurant was closed

hotel, amazing breakfast and food

loved watching the squirrels in the morning while we are breakfast

adding chips to the bar menu would be a really easy win

quiet comfortable studio, perfect for a couple. good facilities on site including laundry.

would appreciate a better laundry facility, needs an upgrade

the apartment is very well equipped for cooking-microwave oven, for laundry-manage to do my laudry, they even

resort is next to the highway, it was really loud the laundry room was really dirty, one washing machine was

laundry for changing the room being dropped on the balcony at 0900 and making us jump.

plenty of parking, with spaces easy to get in and out unlike some hotels in the lakes

) parking adjacent to the lodge was also very convenient, especially after a long day out walking

plenty of good sized parking spaces 3

breakfast and dinner excellent

we had a lovely room the bar and restaurant was very good

we stayed for no longer than half an hour when approx another 10 towels were stacked high and the laundry basket

access was through reception including food sauna laundry only 4 course menu available in evening at 40 per

also dined breakfast and tea in the restaurant and occasionally had a few drinks through the spas bar service

and in particular rob the manager, joanna on reception and hayden who looked after us in the bar and around the

esumably to avoid congestion) and can only assume this was down to staff shortages in the kitchen

we understand and appreciate the inn is pet friendly but it was a bit of a nuisance when some of the dogs barked

free wifi was a bonus

the atmosphere and warmth in the restaurant and bar areas were perfect, each room having its own fire roaring

wifi quality deteriorated in the evening, probably as it was getting more use

lovely location with plenty of parking

the first night we arrived we were given only 1 towel due to delay from the laundry, and the next day the room

wifi not great but didn't spoil our stay

the staff were great, we had a lovely meal and also breakfast in the restaurant and the bar was nice too

i was on the third floor, so the wifi reception wasn't always great

no wifi in room.

main building which i didn t like, there was also no information in the room about facilities, room service,

and separate bathroom (with bath) and kids' twin room, at a reasonable price

wifi signal could have been a little stronger

and separate bathroom (with bath) and kids' twin room, at a reasonable price

had everything we needed wifi was easy to access good selection at breakfast easy to find

unfortunately the 'drying room' was a small shed outdoors filled with other wet gear plus hotel laundry and

covid rules and regulations meant normal room service not offered but that was fine for short stay

the wifi is a bit weak and intermittent. it s a small detail for an otherwise fantastic place

location, food was great, plenty of choice at the bar for drinks

then told that we had to tell them in the morning that we wanted the room serviced and that we should have put

in practice, when we woke up the next morning, the bar was all locked up, there was no other reception area,

no ceiling nightshade, no wifi, tv (which is stated)

the room also had a bar still there

the bar and garden are very beautiful, relaxing and welcoming.

no wifi so had to pay cash . no shade on overhead light . parking area in poor condition.