wifi very poor, totally disappeared at times

, just steps from the centre of ambleside town centre but with plenty of free parking and ev charge points

plenty of parking

parking was poor

fruit salad at breakfast was below par

dirty laundry was left outside rooms for a whole day

bar staff were very friendly and our room was cleaned regularly

a little unfair to say this, but i didn't like the following : the wifi in our room was not strong enough to

i think the hotel should allocate a no pet room for people without animals

very good bar and restaurant

really excellent place for a family of four to stay - the kids loved the room and their own tv

ev charger in the parking

just on the edge of the town, so no noise and across from the recreational grounds so the kids loved it

great for kids

excellent location, room and amazing continental breakfast

no reception, no room service/laundry refresh, noisy, small double bed

wifi didn't work , front door key slightly difficult to use, free car parking is good but some

wifi could have been faster tv screen feels a bit small for the size of the room

no reception, no room service/laundry refresh, noisy, small double bed

i was on a study trip and was able to work in my room when needed. wifi was good for meetings.

would 've scored a ten but our room seemed to be next to some laundry room or something and i could hear a low

ample car parking on

staff , room, spa, gym & restaurant amazing, would highly recommend

parking was limited

all employees are super friendly and very helpful, especially during breakfast service

woke up at 7am to the laundry collection and delivery van which went on pushing trolleys for bout 40-50 minutes

can t wait to return for a 3rd visit especially to enjoy one of the fabulous cocktails in the bar area

sure but i liked it so much i thought it would be great to come back with the kids but it keeps saying no kids

exceptional food both in the evening and at breakfast

good amount of parking but a bit tight.

laundry that was kept on the floor outside our room

very unprofessional - don t hang out your dirty laundry in front of the guests

kids running riot whilst trying to enjoy a quite drink within the louge area

spa is small but this is not a criticism - it helped to make it feel cosy and more intimate than a

wifi was poor in our room.

better wifi please

friendly, helpful staff and a very nice bar and restaurant

for somewhere so close to ambleside it is very remote, and there is little parking in the valley so feels very

the bar was rather quiet and had to close quite early

the restaurant has a great selection to choose from and the quality of food top notch, the bar area cosy and

we had a lovely room the bar and restaurant was very good

plenty of parking, with spaces easy to get in and out unlike some hotels in the lakes

breakfast was very good and the evening meals well presented

plenty of good sized parking spaces 3

the bar and restaurant was immaculate

somehow they missed it and we traced it to the laundry facility

adding chips to the bar menu would be a really easy win

both breakfast, the snacks in our room as a welcome present plus the bar snacks (and cocktails) were delicious

drinks in the bar are overpriced - 17 for a cocktail which is a shame because the bar area is a nice place

both breakfast, the snacks in our room as a welcome present plus the bar snacks (and cocktails) were

we stayed for no longer than half an hour when approx another 10 towels were stacked high and the laundry basket

access was through reception including food sauna laundry only 4 course menu available in evening at 40 per

breakfast was really good both mornings and the location was excellent

the small spa was excellent and was perfectly positioned with great views from the hydrotherapy pool to the

it s so peaceful and the spa and restaurant are both excellent

spacious and comfortable and the hotel is nicely located on the edge of grasmere with plenty of parking

location, clean room, comfortable bed, very tasty food, free parking

old building, modern facilities, good bar and food, very comfy bed, dog friendly, superb location for local

wifi quality deteriorated in the evening, probably as it was getting more use

good location and free parking, great wiifi connection

unfortunately the 'drying room' was a small shed outdoors filled with other wet gear plus hotel laundry and

breakfast was delicious. evening meals great. staff were helpful and friendly

sighs are breath takeing, the staff were so pleasant and there when needed, food was lovely, and bar prices was

wifi could of been better and no phone signal however not surprising given the location

wifi was spotty in some parts which wasn't the best when trying to download a driving route home

no real ale beer on site and bar person ignored me as other staff were really friendly.

breakfast was good shaun the host was brilliant at his job couldn t do enough for you

breakfast excellent. delightful dining room. bedrooms comfortable and warm.

location ok parking good. the staff were helpful.

great views, good parking, super breakfast, comfortable bed.

constantly something was moving around like rubbish or dirty laundry or cleaning laundry and you feeling like

our view was of laundry area and really bad area

beautiful cozy comfortable lounge with open flame fire, great value for money, kids loved the swimming pool

they also had a bar meal in the evening which was very enjoyable

the room, beds, shower was massive, pool and jacuzzi nice

i didn't try the bar but it looked

information in room regarding food and what number to dial for room service

location, view, accommodation, facilities, friendly owner, great breakfast

convenient, onsite, nearby free parking

this hotel faces the lake and has an impeccable most beautiful view, highly recommend their breakfast is very

would have been nice to have tv in room and better wifi. however made it more relaxing without.

comfortable , nice atmosphere with lovely log fires in bar and lounges, great food both breakfast and dinner,

bad wifi signal and our room was right next to the office where it was located so it should have been

wifi could be improved, fan in the bathroom was a bit noisy (i'm be picky)

time for everybody - there was a great atmosphere in the dining room which continued into the bar

couldn t get through to laundry or reception to request them

also the price of drinks in the bar was good, i thought especially for hotel prices

place have one problem, room servicehouse keeping

wifi didn't work. temporary power-cut, but this was resolved straight away.

i understand it was half term but kids were causing havoc it was like butlins

hallways were really dirty constantly full of laundry

lift on 2nd floor always had door open with staff regaling tales of annoying guests and bins of laundry parked

quite noisy through the night, our room was next to the laundry room

com that it could do laundry, but didn t

that foam is made up of a mixture of body oil, skin, sweat, fake tan, laundry detergent, perfume, soap amongst

room next to where cleaning and laundry etc kept

room was dull and didn't enjoy the view of the bins and laundry trollies

no laundry service. far from shops.

mess on entry to property (dirty laundry etc) stayed there whole of stay

right next to the laundry room

poor breakfast buffet and service, a de luxe room whose outlook was the bin store, laundry room and

their room view looked the laundry, and a big black flat roof

our room was at the back of the hotel with views of the laundry area so i

location and safe parking for my motorcycle

we only stayed in the bar and ate in the conservatory

night, could hear a washing machine, alarms and walking around, our room must have been under the laundry room

was excellent with a comfy bed and large bathroom, excellent wifi

breakfast and dinner were excellent, the staff delightful and the trouble taken over my dietary

car parking was very good

however, the dessert wasn t very exciting and the breakfast didn t offer gluten free real sausages, just

large and comfortable and the staff had left towels in the shape of swans on the bed with rose petals and a

room service meals were okay but ordering more than 1 course the food did go cold

the dinner menu was good except for kids one

free parking and

fantastic location, river view. excellent breakfast, staff great ud83dudc4d

our room shook (unsure why we thought our room may have been near a laundry room which caused our room to shake

thing i could think of is that we could have done with laundry bags to put used bedding/towels in as they need

of the room being right next to the laundry room meant we got woken up quite early

our golfers liked everything about their stay

extra help with our pet dog and the dining experience was fantastic

was comfy parking is accessibly down the block at the cricket ground for 2/day laundry is accessible somewhat

slept really well, our room was nice and quiet, couldn't hear guests in the bar lounge

- no shampoo and insufficient shelving wifi - connected to hotel system but not to

wifi

wifi in bedroom

laundry left in corridors .and spa trip hazard .

but was directly across from the room service team

room above us had a very creaky floor and bed, kids swimming lessons in pool wasn t ideal

lady who we ordered room service from was very short with us every time we spoke to her

of breakfast, cold pool, rude staff, zero customer service, incompetent staff, unserviced room service, plenty

was a bit further out than expected and online says there are laundry facilities at an extra charge, however

the gym and spa facilities were good and relaxing

huge room. great facilities on site (pool & gym)

the comfort of the room. the surroundings. the food and pool. friendliness of the staff.

it was room service. all good ud83dudc4d

friendly - the food was all good - would definately return - if you have children there is a mini golf and

was well appointed and provisioned; shower worked perfectly - and so did the soap dispensers (a pet hate of mine

it s also very pet friendly and accommodated my two yappy miniature dachshunds with great magnanimity

wifi was a little slow at times

pet friendly - we took our dog and cat

there were a large number of laundry bags left in the hallway for around 2-3 days which obstructed the route

laundry and very difficult to manoeuvre ourselves and our bags around them

my room was accessed through a laundry room and a lounge that felt like a set for the young ones

laundry bags dumped on chairs in public areas making in

t efficient enough to heat the room so there was an oil-filled electrical heater perched on the fireplace;

laundry facility is a bonus

all staff very friendly & attentive, lovely lounge for cocktails on an evening, great bar staff

modern hotel with great facilities. good bar and restaurant. executive rooms

brought our pet dog and the room was really small and on the 2nd floor

large, comfortable room. perfect location. friendly and helpful staff. lovely bar area.

also, most expensive pet fee i have ever seen at 15 per night

the choice of breakfast was superb and very well presented and tasty

bar area is comfortable and attracts friendly visitors

the room was comfortable and i really appreciated the dog bed and feed bowls left for my pet dog

all good and very helpful - room was very nice with big bed breakfast choice was remarkable and all food was

great quality food for evening meal and breakfast

good breakfast and nice beers

whole experience was amazing, from checking in, dining, bedroom, b/fast, bar service and departure all went like

the breakfast was lovely too

very friendly staff, always willing to help. great value for money. lovely room and breakfast

as pet friendly but nowhere safe to let them out or walk them as no garden and the pub backs on to an

no wifi signal in our room

the log burners in both the restaurant and bar added to the warmth of the welcome that awaited us as we came

ample parking and opportunities to walk the dog

room / bar / eating area

breakfast excellent and staff extremely helpful

the breakfast was incredible

open fires in the main bar and great selection of beers, wines and spirits

wifi wasn t in the rooms in the perfect english accommodation which was disappointing

great breakfast better than normal fair at pub stays. charlie very helpful and friendly.

decor tired, outside area could have been tidied and dirty laundry bags left outside room opposite for over a

tasty fried breakfast, fruit, yoghurt, toast etc mints and extra tea/coffee near reception

easy parking and spacious grounds made staying a pleasure

- wifi- very very poorly - problem with parking spaces

is in a good location and our room overlooked the golf course and morecambe bay

and location ( also the improvement like the bedrooms are looking great and hopefully the spa area will follow

the food served at breakfast was varied and fresh and dinner was delicious

spa was very nice

i said the spa needs to be made more comfortable

breakfast was fab and the staff were so lovely

no ceiling nightshade, no wifi, tv (which is stated)

in wasn t clear how you enter the property didn t know you checked in at the bar so everyone was waiting

the bar and food are excellent also

location for touring this part of the country, the bar food was lovely, and the quaint shops all around walking

no wifi so had to pay cash . no shade on overhead light . parking area in poor condition.