near new facilities. pool opens on 5/30/2022.

the room was large and clean. the breakfast was good as well.

no breakfast. location was great.

great complimentary breakfast. staff was very friendly and accommodating.

i think some kids were playing

i also loved that they had a laundry area because we went for a festival in it rained so much that we were

was clean not only the room, the facilities in general, the breakfast area super clean and very nice people

nice clean room, friendly attentive staff, great area free breakfast good price.

very bad parking lot. the breakfast was very basic.

slow internet /wifi breakfast was not worth going.

there was no laundry bag available in the room for carrying out our dirty clothes

no laundry on site:(

breakfast could be improved.

i went out for breakfast near by

in the pool with just myself and my daughter

clean, friendly staff, pool

beds were comfortable and breakfast was great

breakfast was good, pool was clean, staff was great

pool was closed, it did not state this during the tine i booked it. kids were bummed out.

breakfast was great.

check in was delayed due to housekeeping and laundry.

outdoor lights in the back of the parking lot

everything including location. breakfast was good. parking safe and excellent in front pf hotel.

the pool area was nice

although we did not use the pool

in the pictures , they show a pool and a hot spa so my plan was to put my laundry on and relax in the hot spa

staff was very nice and they had laundry in the hotel

coin laundry was

comfortable. quiet. convenient. clean. good breakfast.

friendly & helpful staff , nice breakfast, bed was very comfortable

laundry room had dead bed bugs on floor and on top of washers

hotel near alot of food and shopping centers and the pool area was good

wasn t told about the $75 pet fee u til i got there and i was too tired to find another hotel because i had

the breakfast.

i slept in , missed breakfast

they need a guest laundry

no laundry available

no laundry room there are no places to do laudry in that town

like smoke and beds weren't comfortable and sheets were still wet from laundry which made it feel

details said it had laundry facilities and this was a major reason for booking this hotel

the location, shower, fitness and laundry rooms, the staff, and the rates.

when i get to the room and open the door the room is full of dirty laundry

room did not work properly and the manager had the maids dry in their dryer and they brought my laundry to my

free shuttle service from the airport laundry facility

everything even the bar and restaurant

she volunteered to get me ice and an extra set of laundry for our third

the front desk where the guest laundry room was located

(i wanted to hand wash some laundry)

also, laundry facility was amazing, but did not have detergent available even for sale so that was hard

i like the shuttle to the airport also

there was a laundry cart with dirty linens and it remained outside our room the whole time we were there

kids get hungry at odd times and it would be nice to be able to heat up some macaroni and cheese

staff member was working hard to clean the filthy pool area but not enough staff to guests ratio

3pm late check out was amazing! i got a chance to sleep in after a long night.

liked the room service waiter he was extremely nice and accommodating (his name was cam and i was in room

there was a free laundry

breakfast was really expensive then when we got to the breakfast bar everything was very cold

the room service was good

bar staff were the best

valet , the bar staff were excellent also

there was a guest laundry which was a great

but the beds were clean and comfortable , they have guests laundry , a pool , breakfast, all the guest facilities

unclean. outdated old dirty furniture. dirty laundry.

i only have a problem with the diry laundry on the bed

unit in my room cover was half way off, there were a lot of homeless people on the property smoking weed, loud

the gentleman at the desk, the facilities were nice but no laundry.

no laundry

we had a gymnastics event at the bjcc and it was so close to the center and nice new restaurants at

the complimentary breakfast buffet was excellent, bar/lounge/dining area staff were very nice

they didn't have room service and snacks are a little expensive

gym a little

the roof top bar was very nice

wifi seemed to require you to re-login about 10 times a day

the rooftop bar is fantastic!

also, the rooftop bar was exceptional

rooftop bar only open later

the room service was

historic, convenient, extremely helpful staff, nice bar and food selection upstairs

also i ordered room service from the restaurant tree times in two days and not only did they not bring it, no

night time manager went over and above to help me with my wifi issues

breakfast bar was great

best breakfast ever!

the breakfast was wonderful as well

really good breakfast options. loved all the fruit choices!

breakfast - but i like that there were fruits available

huge place, right in the center, spacious parking lot.

drug deals in the parking lot roaches homeless people everywhere and would not refund my money when i told them

wifi is very patchy, constantly cutting in and out

the water pressure in the shower was good, parking was great.

i checked in with my mom and two kids

oh and let's not forget the laundry attendant that brought items to my room with a big beautiful smile on her

but it was a lot better for me and my kids and best friend who has a hard time driving at night and needed to

friendly staff with smiling faces, great comfortable clean rooms and a nice breakfast

gentleman running the front desk was amazing greeted my kids right away and got down to their level to have a

no room service on the weekend

air conditioning that made it impossible to sleep, view of trash, the shower knob was rickety, no laundry bags

he even brought fresh bedding for the pullout couch for our kids to our room

nice little hotel gym

$20 dollar parking, $5 drinks snacks, $75 dollar pet fee

the pool was closed

i also love the fact that they had a laundry room and a indoor gym

i love the mini kitchen and the spacious rooms

spacious rooms. good breakfast. kids had fun with the games in the lobby

eat breakfast

faucet in kitchen is very loose. room almost perfect for us.

the bathroom was very clean as well and there is a laundry room on the 2nd floor next to the gym

i arrived late, it would've been nice if the bar was open later than 10 pm.

also, the bar stunk, literally like burnt plastic and cookies

very convenient to uab hospital... snack bar and starbucks was handy ...clean

the bathroom was very clean as well and there is a laundry room on the 2nd floor next to the gym

super clean and comfy. nice dinner bar area

and parking was excellent

lobby area & safe parking

there was a bar and breakfast for purchase. the rooms are a good size and pretty nice.

wasn t worth the price and pool wasn t open no parking and door is locked at 11 and no staff to get in have

clean room, both bar and liquid shower supplies, quiet stay, clean

also wish the pool had more privacy

clean, close to the medical buildings. room service was good.

from the staff at the desk to the shuttle driver who all seemed to compliment the other, they were all very

they are offering a shuttle, but this was not driving and the desk didn't reply on my messages

even the young man bringing up the laundry from the basement wished my husband, who d just had surgery, a

breakfast was great, loved the size of the room and the little kitchen, and the desk was really

due to the coronavirus the breakfast was in the line according with safety guidelines.

the location and the fireplace.

spacious room with a kitchen that is conveniently located near uab.

mold around the tub and when i opened up the closet it smelled like a dirty laundry bag and the carpet looked

there was ample parking, and we were near dozens of shopping and eating establishments

new hotel, clean, good location, plenty of restaurants and retail nearby. plenty of parking.

wifi password was not readily available, had to ask front desk for it

it was people hanging around the parking lot and pool did not feel comfortable

would like to be able to do my laundry

no breakfast was served

was able to get an early check in time which worked out great for me

breakfast was super great

there was good breakfast served

this trip we really needed the laundry room. super asset during a long trip.

keycards didn t work for the pool or the laundry, so we spent about an hour of walking in circles up and down

great gym and laundry

the bar wasn't well stocked nor was there a bartender available at 7:30 p

everything but the indoor pool could have been warmer.

having a bar tender would be awesome

the gym could be updated.

didn't eat breakfast

the bar was adorable in design

the staff was amazing. the bar was wonderful and the breakfast was delicious

this inn provided everything i needed - except quarters for the laundry

was laundry and a rolling bin of garbage in the breezeway constantly

laundry broke and swimming pool is a pond. many bring their pets.

only wish the laundry facilities were not out of order.

chose this property because it advertised laundry facilities- it was a last minute reservation

laundry room was only one machine and one dryer

guy working the breakfast bar was totally overwhelmed

wish the bar was open on saturday evening.

pool was closed

my oldest granddaughter refused to swim because the pool was to small for the handful of guests that were there

parking limited with no provisions for handicap parking.

laundry room was out of order!

the hotel itself (parking lot included) seemed overall safe, although i think it would be to their advantage

continental breakfast was better than other hotels i stayed at

nothing everything was nice even breakfast

we stay at a lot of ihg this is definitely the worst breakfast and pool was full of green slime

no clean rags or towels upon request and told the laundry crew gone home and no key to area or locked area

customer service was amazing.. love that you except pets.. thank you thank you

free breakfast with waffle maker and coffee/juices. it has plenty of parking and was very quiet.

cleanliness just ok hotel on a steep hill back parking lot is a hazard without a guard

wanted a smoking room

identifying 'laundry/valet' on website misleading- very disappointed the

the staff could have been a little friendlier. also there was no laundry facility onsite.

wasn't cleaned good urine was on the bathroom floor the laundry wasn't clean it smelled had to go buy my own

when i went down to the desk with them she had me follow her to the laundry room and asked me what i needed

plenty of parking and we'll lit parking lot

breakfast, clean safe rooms close to resturants

didn't like the tickets for breakfast

the cleanliness and hotel staff and hot breakfast is a plus

felt very safe leaving our loaded uhaul truck in the parking lot overnight

like the fact that it had free parking and free breakfast

pool was not open may 2-3.

it is like our home away from home and yes the beds and pillows are like clouds and the breakfast is great too

pool was closed!

it was affordable, clean, friendly staff and great breakfast.

the pool was green so we couldn t use it

people check out, wash the curtains, steam clean the carpets once in a while, use better quality laundry detergent

no laundry room and the bed had me itching

and the parking lot was really tight

my non-smoking room smelled like smoke

the wifi was terrible after a minute it would kick you off .

great staff, full breakfast, and nice laundry

the pool nor the exercise room was not opened, the quality inn was opened but booked.

change the curtains - the light from the parking lot blinded all of us through the night - we had to take safety

left before they served breakfast.

breakfast was not back up completely

laundry good and easily accessible and not expensive

laundry

the young men who checked us in and worked at the bar were wonderful and so friendly

happy hour bar service, large rooms.

staff was awesome and very quick to respond breakfast choices was crazy

real dining options for kids

poolside menu was rather basic (but the fish tacos were delicious)

the staff were extremely friendly, accommodating, welcoming to our family (we have 4 kids)

the staff were extremely friendly, accommodating, welcoming to our family (we have 4 kids)

the restaurant and bar were very nice.

beds were comfortable. also pet friendly!

we loved that they have a free pool table by the bar and the area was super nice and laid

the common areas as there were several large corrugated pipes in various areas of the lobby and bar

they made such an impression on our kids they remember them

with light on in shower u can see through it but if u have no kids with u it’s a nice comfy place to stay

no guest laundry available to wash sweaty clothes from the fitness center

hotel was picked primarily because it was pet friendly but the website did not mention a pet fee

the room was very nice, outdoor pool seemed nice (didn't use it)

the gym was not available

no breakfast served here. outstanding staff! excellent customer service!

breakfast was good

breakfast confort location security

wifi isn t working

were the size of a couch pillow, the smell of stagnant marijuana in the building, kids running up and down the

loved the lobby and the outdoor gazebo and well lit parking lot

kinda dirty people above is let there kids run laps until 2am

quiet location and well lit, clean parking lot

staff accommodated special requests. laundry facility on-site. comfortable bed.

convienent to uab, my children loved the swimming pool

early check in easy

bar choices were too limited

pool wasn t clean

they should make sure they use a better lint and hair catcher with the laundry to catch up the guests hair

was good breakfast provided, weight room,swimming pool and i was able to do my laundry else well

the guest laundry needs to be fixed dryer does not dry took 3 runs to dry my clothes

pet cost too high. most places free or $25

still try to serve breakfast in difficult time despite of pandemic

pool and spa was nice

the pool was very cloudy..

the staff was really friendly especially those who worked the bar for breakfast they were very informational

the location was fine. the entrance was amazing. the parking was great.

amount of parking spaces were not sufficient with two large moving trucks taking up multiple spaces each

the hotel parking lot is barely lighted and in a remote area, i was afraid to walk to my car at night

staff and the added security of the county police in the parking lot

cars in and out of the parking lot all night

old needs update, not the cleanest, sketchy guests and loiterers in the parking lot

laundry room facilities took only quarters-- $3 per wash load (that's 12 quarters

he stated that he didn't know because there were no one on the property until the next day to do laundry

spacious room with good amenities. good laundry facilities

needed to do laundry and was advised i needed $3

downstairs with my laundry to get switch out sheets and towel that wasn't enough for the room stay

in the bathroom, tall toilet bowl, soap/shampoo dispensers instead of little plastic tubes, guest laundry, fresh

i had a problem with a group of kids running up and down my hallway and called

one of the ev charging stations were not working and the side door was not operational.

with this being a trip without kids, we were both looking forward to some sleeping in and a good nap which was

dirty!! bathtub dirty, pool dirty!!

really the only inconvenience it that our building s guest laundry room was out of service, but it seemed to

i didn't like that the laundry room on my floor was down.

i wasn t sure if laundry or a pool was near

sonesta offered a variety of food for breakfast

my kids even loved it

bed wasn't made and had dirty laundry when we came in.

don't have coins available for people to use the laundry services

comfy bed, big room, good breakfast and even had a laundry room

the air conditioning barely blew cool air and the only washer and dryer in the laundry room were out of

shabby hallways loud and littered with used laundry and trash long term stay tenants very

the coin laundry was very accommodating

there was a horrible musty smell through the whole hotel, like old mildew covered laundry

liked use of laundry on property

only one laundry room with one washer and one dryer at $2 per run per machine, so at times long wait to get

staff was great. i like that it has laundry room and pool.

for a laundry room and fitness room

convenient laundry room

a dollar bill changer would have been helpful in the laundry room.

on-site parking. laundry facilities. food in the morning and evening.

kids enjoyed the pool

every area was clean including the laundry area.

laundry room on site and very clean

parking

the only thing i didn't like was the parking . that's all

size of the room and i loved having the use of a kitchen and office

change machine in laundry room and no change available at front desk

there were piles of dirty baseball uniforms (laundry stacked in the hallway right outside our door

was beautiful, rooms were clean, pool wasn t too cold, beds were comfortable, rooms were spacious

need more parking

i really enjoyed everything especially the indoor pool and exercise room

not only did i have to request trash to be emptied in room, noticed overflowing trash in laundry room and other

we could here it from the parking lot

checking in the front desk gave away our reserved room, the wifi wasn t the best, not many places to choose

the indoor pool!

it s a pandemic i do understand i wish the indoor pool was opened

breakfast was very good, biscuits, sausage and eggs

good breakfast

it's always clean, comfy & nice and the breakfast is much better than most places

nicely decorated, good room and bathroom size, keurig, green mountain coffee, breakfast included eggs, sausage

the beds were very comfortable and breakfast was good

comfortable bed. guest laundry available.

the breakfast options were plentiful

it was an okay breakfast. location was good!

no breakfast

was ridiculous to charge a pet owner $75 for a pet fee for 1 night, i will be advising booking

there was a gym and pool

staff was great and breakfast met our needs for being on the road with kids

breakfast was great! good selection of menu items.

we also spent time at the pool which was clean and well maintained as well

it had an ev charger as advertised and it worked

no laundry bags

found dirty laundry and garbage in the closet

the laundry is coin laundry.

was by the pool and people were out there at 10:45 loud and made it hard to sleep

breakfast was good. staff were nice & available to answer questions if needed.

the breakfast and coffee was very good

it was clean and neat and the breakfast food was good.

pillows to soft noise from interstate would like a better breakfast option

breakfast was adequate but could have included some type of fruit

no microwave in room and no disney channel for kids

t have any detergent for laundry to purchase and only left decaf coffee in the room with no cups

staff were very helpful, supplying utensils for our room microwave, change for laundry

no plastic laundry bag

breakfast was good on the healthy side i went in to the gym that was cool i was able to check in really

m guessing it was for parking, thata

there is a laundry available

laundry lady, doesn't know how to speak to the front desk clerk

kids had a blast at the

the free popcorn for kids, the drink cards

slow wifi

it was items in the hallway the whole weekend, a clipboard, bag of trash, and a laundry bag

were there for an appointment for my 9 year old son and we choose a hotel with a swimming pool

food, had burgers in the bar and breakfast was very good

the pool

almost everything . did not have time to visit bar resturant. will stay again

parking spaces was very limited and i have a disabled child and it was probably 6 handicap parking

it was too rainy and cold to visit the pool, but it looked nice

the cleanliness, location, and the breakfast options.

they were able to get us an early check in

and up to date just like the photos, price was great, and my daughters were so excited that the pool was open

as a 35+ yr marriott rewards member i go no internet a worse than lousy bed and kids next door sounding as if

as a 35+ yr marriott rewards member i go no internet a worse than lousy bed and kids next door sounding as if

no breakfast no anything but no more lousy bed and noise

no breakfast no anything but no more lousy bed and noise

only one washer and dryer did not provide change for the laundry services

pool was close we check in at 6:00 that was are main concerned for going there especially this time

rooms, pool , bar jus everything and i will be taken my team there to stay on next month for next

was great setting was beautiful just wish the pool was open and the twinkle fountain we could not find or was

no coffee in lounge long waits for every meal order children in bar area

was closed, outside laundry only 1 set, small weight room inside an hotel room to scares to go in, the garbage

we tried to use the laundry facilities which

laundry room is a washer dryer

not enough guest laundry and room didnt have a fridge.

i got there the police had someone pulled over in the parking lot and searching their vehicle

housekeeping didn t have towels we had to go to laundry on the second floor for our own towels

doors to laundry rooms were always open and loud

pet friendly , the lobby and check in area well kept

the pool water was green the carpet in hallway needs a good cleaning.

location, pet friendly, & friendly staff.

the laundry room as well equipped with washers and dryer s and they accepted cards in case you don

no elevator and the inconvenient location of the laundry room in relation to the third floor.

i like having a full kitchen available and laundry facilities

the toilet kept getting stopped up and i eventually had the laundry clerk to just leave the plunger he kept

also, i brought my small dog to a pet friendly hotel

laundry was onsite so we got the uniforms washed and ready for the next days game

parking limited

i found hair that wasn t mine in the shower, one of the lamps didnt work , first night the wifi kept going

indoor pool is badly over-chlorinated

the mattress was to firm for me and the breakfast wasn t much to it.

i mostly camp out every night, but occasionally, i enjoy a nice shower and do my laundry

they also had laundry facilities, we didn’t need to use them though

pool, fitness room, free wifi, and laundry room

guests were smoking marijuana on the walkway of second floor

smoking room and brand name shampoo nd conditioner. but still not worth the stay

non smoking

for some reason when we booked our room, the confirmation said smoking room (we just left a facility because