laundry on site, worker on site and very helpful

it has a kitchen, not very usable and the fridge and microwave are in the bedroom area, not in kitchen

and quiet, private, comfortable, full kitchen, separate queen bedroom, staff was friendly, professional, and

the sink in the bathroom had no drainage, and the sink in the kitchen was broken.

a very comfortable living area & a kitchen with whatever i needed

front desk person was hospitable and knowledgeable plus they have free laundry.

the complimentary laundry was great too

was great and almost a full kitchen

parking should be improved for busy times.

pool area, the property itself seemed awkward and small hard getting in off the street need new

i asked him for an iron he told me i would have to go to the laundry room and they had one in there i could

you could smell smoking in a non smoking room. seen laundry over the rails.

the room was comfortable and clean. parking was easy and convenient.

really that i did not like it but the smoking room furniture, bedding has a lot to be desired

pet friendly. comfortable bed. good heat/ac.

room was clean, guest laundry unfortunately not

also, laundry facilities at hotel made it nice to not have to bring home dirty laundry

a lot of drug activity in the back . people were out partying.. do deals in the parking lot

breakfast was surprisingly good (we had waffles)

staff location and breakfast

small parking lot

pool area was basically right in the parking lot with no privacy

breakfast was all carbs, which does not suit for diabetics.

breakfast was very good

staff very friendly. staff at front desk. staff in breakfast room exceptional!

easy booking clean room cheap price good breakfast.

the pool closed at 7pm

front desk is very nice and helpful the room excellent bed very comfortable bathroom very clean breakfast was

having pool towels was a plus

the breakfast was good

breakfast wasn't that great

the breakfast

put elevator in! expand variety of breakfast! more parking

steps at the back needs a handrail--steps were uneven and tilted toward the parking

breakfast was great.

parking was a little confusing at first, but worked out fine in the end

great place to stay, the pool was a little small.

new hotel, good pool

since we stayed during christmas, the hotel leaned into the holiday spirit with a kids coloring table set

everything was great, breakfast excellent, environment perfect.

we had to ask for a room card, so we wouldnt get lock outside and we were able to go into the laundry room

i like the fast wifi,the pool and the gym. the room was also well kept.w

the neighbors had kids that screamed all night.

the location and the front desk put us on the top floor so we wouldn t be woke up by kids stomping on floor

they could do to appease me given the unfortunate circumstances of other guest not teaching their kids the

guest laundry did not work at all

sometimes very noisy and laundry was always busy.

did not have time enjoyed easy on/off of interstate easy parking

the facility did not have an indoor pool and kids were disappointed

the gym equipment was dirty and not working properly

woke up to my room flooded from the room next-door three days in a row i woke up to all my clean laundry and

location closed the pool and laundry room most of the rooms are filled by tenants who are staying long term

online it was a quick check in and the staff were helpful with allowing me to deposit my pet deposit in cash so

and being able to bring your pet was free, i don't knowing any other motels that are free for pets

breakfast was pretty pitiful

the laundry room could be a little bit cleaner but i am not complaining

at all the pillows were worn out flat this hotel need to do some major upgrades and besides the laundry room

they need a laundry room for every floor

put me next to equipment room and across from laundry when hotel was not

kids in the pool alone

i ve witnessed employees allow certain people to use laundry facilities which isn t allowed

i wish they had laundry services at the hotel.

no breakfast cause of virus and pool not open due to virus and no laundry facility's here

was abandoned stroller, chairs, laundry hampers and such in back parking lot and side lot a bunch of people

run out of towels, small fridge, no on site laundry, no back up generator if power goes out.

was near lots of noisy areas such as the laundry room

pool was closed.

was above great for money g r eat the problem i had was we use inns and suites for there indoor pools the

parking was a bit of an issue pool was very small

loved the cleanliness, we didn t have to ask for towels or washcloths and the breakfast was

we had to get a laundry person to assist us

for the night but they charged me a non refundable pet fee of $75

breakfast was good, the kids loved making their own waffles

pool not heated and opened

great location. room clean, pet friendly and staff very helpful.

i wished there was a quest laundry

room was right across from the laundry room so, we was not able to sleep in with all the noise and yelling down

room was not far from the laundry room on the first floor, so it was a lot of back and forth noise

parking was packed

we re not liking how they treated me as for pet fees made stay charge me when i booked to stay over another

no breakfast

they had coffee in morning but not have any breakfast

out of mainstream of traffic and easy access from parking places

also, very slow wifi and at check-in the manager looking thru several old saved, paper room-key envelopes

breakfast included in the ad online but they said no breakfast was included only coffee.

only complaint is that i booked 2 non-smoking rooms and one of the rooms we were given was smoking

the lay out and flow of the parking lot. some of this comes from construction close by.

stinks of smoke they told me i had booked a smoking room which i believe i didn't i don't smoke

asked for a non smoking room and got a smoking room

clean. parking.

as for the laundry area, although i did not use it, but i went there for the ice machine, i think that room

the mattress gave me a wonderful experience! parking for my semi!

staff was nice and when i asked for room service for the room to be cleaned it was done i enjoyed my stay

i had to complain about 1 thing it would be the entrance into the parking lot

excellent customer service. room service was provided daily. this is all that i was looking for.

facility did not provide breakfast because the room had an internal kitchen

what a surprise to open the door to the room to find a small one bedroom apartment with full kitchen, bath and

plenty of space and great to have kitchen with full fridge

we are required to clean items used in the kitchen it would have been nice to be supplied with paper towels or

full kitchen

their laundry

breakfast is great and staff is very friendly

they have pet-friendly rooms and non-pet-friendly rooms for folks with allergies

everything else. big beautiful room. nice pool facility.

the rooms were very spacious clean my kids really enjoyed the pool

very good, clean, new, good laundry, good staffs, friendly.

no detergent machine in laundry area ahhaha

limited handicapped parking ice machine and elevator not centrally located in building

we had a pet, but we were still expecting to have a clean room

the room was very clean , soft bed, quiet room pet friendly i would definitely stay there again.

she offered to clean the room but she was doing everything else like the laundry, checking people in, cleaning

clean rooms comfortable beds laundry

breakfast was really good, clean room super nice staff, yes we would stay again!

staff was very nice and would help you with anything you needed room was very clean and nice pool was very clean

the backdoor from the parking lot stop excepting the card key for everyone so i was told, but you could enter

parking

i wish there was a bit more of a business center, but the wifi worked well

i would have loved to use there pool and have better breakfast options, but with restrictions, it is what it

food, pool. bed was comfortable

would have loved a better breakfast menu to choose from.

many people just hanging around outside in the parking lot

people are living, and have abandoned looking cars and cars packed to the brim with items in the parking lot

it is a self serve hotel so no breakfast but you have a kitchenette to cook and sink as well

ran down to dollar tree and bought supplies for kitchen- there is stove, fridge, micro so i needed cups,

no coffee maker there were homeless people hanging out in the parking lot around our cars

it was a nice atmosphere. kids loved it.

getting to order room service was a bit tricky

the breakfast bar was more than i expected! the free cocktails were a very welcomed bonus!

proximity to the river rock golf club

my kids were getting cold and i wasn't able to raise the heat up, but my fiance' and i just cut it off

not enough people in housekeeping to get the laundry cleaned and back on the beds

really well to much chlorine in the pool but it still didn t stop us from getting in overall it was

convenient to venue , easy shuttle to concert and very friendly professional staff

pool room was cold as well as the water

would love a park and fly option with shuttle to concord airport

booked specifically because of the pool and it wasn t available most of the week

breakfast was great and the kitchen staff even better

the hotel was clean, the staff was friendly and the breakfast was decent.

i'm only a bit sad that i didn't get to try the pool

parking lot closed and only one exit to building due to construction.

didn't have laundry powder available to purchase for their laundry machines

on top of that the room, laundry, and even parking was perfect

and the wifi did not work

no pool

parking was limited.

our room was directly across hall from laundry!!!

bed was hard and the room was next to the laundry room, noisy!!

used the laundry

laundry room venting machine had thing in wrong slots still after three day being told

internet works good, but you have to login every time you walk outside and inside of range of the wifi

laundry facilities

paying for laundry

loved the breakfast and it was good that they had laundry facilities

breakfast could have been a little better

us breakfast was u til 930 but when we got there at 850 am 90 percent of the food was already put away

laundry lady s need better eyes as there were old chips left in cabinets, one bedspread was

traveling with two teenage boys, room was spacious and they loved the breakfast

the room was very spacious for the price. and the breakfast was decent.

parking was limited

the breakfast bar was empty food was cold and biscuits was hard ..

my kids favorite part i’m sure was the pool

rough neighborhood lots of activity in the parking lot at night crazy man walking down the street yelling was

the staff was super friendly. great breakfast.

my kids liked the waffles the best

saturday breakfast was not available at 7am. should have been

didn t have any plastic laundry bags

perfect, free parking, free wifi, rooms with balcony, ease of checking in and 12 noon check out

parking

i like the location it was close to everything the pool and outside fire pit was nice

the pool was really small

also love the fact that it had a laundry facility for the guests

pool was closed the entire time

the pictures of the breakfast had bacon but there was only sausage

breakfast was good!

good location, comfortable room, good breakfast, easy parking, quiet. like home away from home.

laundry service, fitness center, snacks and drinks available 24/7

of parking

traveling with kids it's nice to be able to cook

the pool was very nice and we used it several times due to rain or keeping our oldest busy while his

there was parking close to my room window so i could see my car.

laundry roomcost a little to much.

was very late so i decided to spray the room sweep and mop the floor and wash my sheets at their laundry facility

spacious room, laundry area, and good location

staff very nice ...good location ....perfect fit laundry room big plus

we could hear every door shut and the laundry room 4 rooms down the whole time

very clean, quiet and location and breakfast was fantastic!

doug was the best and breakfast was amazing! staff are the best. thanks for a great stay.

great staff, room cleanliness, breakfast

and updated rooms and a great breakfast

nice selection of breakfast food & beverages. fresh!

no parking available

3 nights and booked here exclusively for indoor pool but was broken entire stay

great breakfast. liked the foot stool with arm chair

no close parking

location, late check out

take pets

breakfast is decent

beds are comfortable in nice sized smoking rooms

was close to my final destination for the 2 days i was there and it was pet friendly and offered free breakfast

i asked for non smoking but got smoking anyway

love the gym, the pool the bar the room, everything was excellent

pool area, fitness center, and the restaurant were nice amenities to have access too

love the gym, the pool the bar the room, everything was excellent

paying for parking, breakfast, and wifi

i am also pretty unhappy that i had to pay for wifi when it said it was free when i clicked on it

there was no place to do your laundry

cleaning crew just throw all linens and dirty laundry outside of the rooms and stay there for hours

my kids were so excited when we walked in the lobby

early check in and female office staff had me sit, when i saw someone else check n w male staff i

my kids were so excited when we walked in the lobby

rooms, guest laundry on site indoor pool,spa, and exercise room

variety of breakfast options and gym room open till 10!

kitchen area no paper towels

breakfast times

the breakfast could have been a larger variety with meat all i saw was the turkey ham.

therefore, i am requesting that our laundry services at the hotel be provided free of charge

there is also a laundry room for guests staying long enough to need it

close to concert venue and pet friendly

only thing that i was a little upset about was they're not being any breakfast anymore

i feel like i deserve a free night or discount because i had kids in

breakfast isn't included and neither is the laundry room

it was good to have a buffet style breakfast, laundry facilities appreciated and the gym was well equipped

the laundry app wouldn't work so we couldn't do laundry .

i loved the laundry room on the 7th floor

had to drive our wet clothes to a laundry mat to dry them

spotted just down from our room there was a laundry with washer and dryers large too

there was only 1 guest laundry facility in the whole building of 5 floors

room was close to ice machine, elevator and laundry room

a muffled leaf blower humming sound that we could only determine might have been coming from the laundry area

the pool needed a little more cleaning, but it wasn t overall clean.

staff were somewhat loud in my hallway since my room was next to the laundry room and upper floor customer was

and i feel like there should be a coin machine and small laundry soap/fabric softener/bleaches vending with

the pool was closed

breakfast choices not everyone eats pork

a big shower, microwave, fridge, hair dryer, tv, wifi, coffee pot,etc the hot breakfast was like a 4* hotel

the laundry facilities and

the staff was great clean facilities , laundry room was greatly priced

lot of stuff was out: no shower gel/shampoo in our shower, tried to do laundry but they were out of detergent

laundry facilities were honestly the only weak point of the hotel and that seemed to be a temporary

i love it had a gym. but it was dirty.

like the free parking

the eggs for breakfast were very salty.

convenient location, big parking lot, and overall look of the facility.

there is almost no parking every night

pool was nice, if a bit small

i don't like the way they don't have a laundry room.

clean , quiet, and parking

good location, nice pool

facilities was broken, kids were bummed, rooms are a bit tight, old wallpapers in some areas

my family was well rested and enjoyed the breakfast and pool.

comfy beds, soft thick white towels and free coffee and free laundry

was soooo comfortable and laundry was free which was nice to be able to wash a few things before we went home

- free laundry facilities was the cherry on top

clean , free laundry service , everyone so pleasant and welcoming

my accommodations the ability to do laundry the location and the staff .

there was no where to sit in laundry room while waiting for machines to stop

laundry equipment needs to be updated

laundry not working well, as well the clothes come out smelling really bad

it needs a fan in the laundry room! super hot in there when doing clothes.

the laundry was a huge help and affordable

hotel has a fitness center and laundry available

our room was right next to the laundry room so we heard washers and dryers a good bit

good location and glad to have laundry on site.

fruit at continental breakfast.

early check in

the laundry room to hot

really and i most certainly didn't like the fact that when i went down to do my laundry that was about 10 police

linen smelled like dirty laundry

wifi in room kept going out..had to reconnect up to three times some nights.

that's something i respect when i stay pet friendly

in the parking lot and

gym needs new equipment

liked everything about this motel, the location, the breakfast, the bed was comfortable, the parking was convenient

the spa tub i loved it. the room was really clean. i was really comfortable.

cleanliness, breakfast and location

is a fee to exchange but again if they don t have any to exchange you have to wait for the laundry yo get

it was close to the stores and they where pet friendly.

the kitchen was generally well laid out, but it was missing a few essentials such as dish soap, paper

i like the room with the kitchen area.

wifi was down , didn t get a key

comfortable for us and travel with our pet. very nice employees. quiet.

there was plenty of closet space, and the kitchen layout was both functional and stylish

the laundry room is a bit warm but was very appreciated a little expensive

when i asked the front desk clerk she acted as if i was putting her out bc she had to go to the laundry room to

laundry, spacious, great great breakfast

i would not let my kids take a bath here

we enjoyed the ease of parking, the accommodating staff, and clean, large rooms.

easy to check in and check out. very clean and laundry is very easy...

truck got broken into in the parking lot fully under the security camera, whats the point ofnthe camera

breakfast was excellent, bed and pillows was like a dream came true : )

we had 2 rooms booked and asked for early check in

we loved the pool area! the staff was wonderful! thank you !

laundry and gym also big and super helpful- my 4 kids enjoyed the indoor pool very much

wifi was disconnected at around 8am while we were still in the hotel and we had not checked out

great breakfast room was clean and comfortable

breakfast was the only thing that we feel could have been improved

i have another complaint, the room i was given was so close to the outside parking lot lights, it made the room

smelled like cigarettes and wet carpet, constant noises through wall from staff or laundry room all night, decor

comfy bed, good gym, close to other amenities. friendly and helpful staff.

slack room service they did not bring towels. saw a roach on saturday morning.

hotel was under complete renovation. noisy chaos. no parking.

the size of the pool area / gym could be bigger

s dryer stopped working so i couldn t get fresh towels, but i could wash them in the guest laundry

laundry facilities and bathroom

the laundry and vending machines halfway work

the kitchen was clean and easy to use. bathroom towels were white and soft. comfy bed too.

i liked where its located and that it had an extended kitchen.

came with kitchenette but no plates or silverware or cups

you have a small kitchen but no access to plastic forks or spoons that you have to buy elsewhere

the appearance of the building and the availably of parking.

close to top golf, you can definitely walk there is you wanted to

didn't have amenities except a gym wish is had a pool or recreational area or a deal with top golf for the

a nasty attitude and when i came to the front to get some wash cloth was told their waiting on laundry

pool closed entire 3 day stay, microwave inoperable, carpet in room stained, and hvac would not

nice beds pool and front desk is extremely sweet and got me in my room immediately

oom and bed were excellent. x bar and bistro were good.

i love the facility, the room and the pool

the laundry room was out of order. i really needed that for the amount of time we stayed

my kids and i stayed for about 2 weeks due to us moving and the staff was not inviting at all

i like that they have free breakfast and it was very clean

the smell of marijuana in the hallway,by the pool and in the parking lot.

curtains don't close, and the noises from outside in the parking lot

dirty sheets laundry on pull out couch when we went to bed.

only suggestion i'd have is to upgrade the laundry units to accept cards

if stay more than one day and want to skip laundry service, need more hooks / racks for them to dry

also, not having a change machine in the laundry room was an inconvenience

i met, staff wise; from front desk, laundry, maintenance, cleaning, buffet servers, were extremely professional

the breakfast was lacking they were always out of something and there weren't many options.

breakfast was both efficient and delicious

the pet fee was too high. we only stayed one night but paid the same as if we stayed for four.

narrow parking

only downside was there was only one girl working the breakfast

that she needed to leave the dogs in the car when she was getting breakfast or using the laundry room

laundry facilities and vending machines on site

i was approached in the laundry/vending area by a man asking if i wanted some

pet friendly. great location and the room was nice size & clean.

travelled with 2 pets charged $20 per night per pet

extremely friendly and helpful staff, good breakfast, nice room, laundry just for $ 4.5,

the room and the breakfast

the breakfast was excellent.

service didn't clean the room the 3 days i was there and no wifi and the hallways smelled like

breakfast was ok. no eggs or sausage but it was nice.

was dirty, i requested a non smoking room but the whole room smelled like cigarettes and there were burn holes

ask for a non smoking room the smell of smoke was so bad i had ask for another room it was much better but i

in parking lot, torn bed sheets, broken air conditioning, bathroom not clean

asked for a smoking room and when we got to the room it was horrendous

is no free breakfast which is offered on their site

room was a disaster, the light did not work, the wc was broken, the wifi worked just half of the times

the desk clerk at check-in wasn't very kind & i got charged a $50 pet deposit which really shocked me because

laundry didn t work

not enough parking spaces

how two parking lots combined into one.

empty baggies in parking lot

last, there was a llarge group,8,-10, people hanging in the parking lot with several cases of beer

friendly staff. breakfast included. laundry available. we'll situated.

the laundry person had disappeared on her so i had to go get them which was fine

parking lot was completely lit up at night

the pool was inside and very small!

the breakfast could have been upgraded.the same unsatisfactory two days in a row

laundry roon.please invest in that

coin laundry did not offer any detergent or other laundry care products

easy going. good breakfast. self service laundry.

i could smell dogs, laundry room smelled bad. some noise above and outside at late hours.

that there was no laundry room. lol

great big room with kitchen & seating area. friendly & helpful staff. good breakfast choice.

loved the spaciousness and the equipped kitchen, quietness, respectful helpful staff

the breakfast had a wide variety, the room was more than comfortable, and all the staff were very

had to insert your room key in a slot by the door to get some of the the lights to come on in the kitchen area

i was really shocked at how the kitchen area looked and it was beautiful.

no personal laundry service and no free breakfast

- restaurant breakfast doesn't start until 8am, no tv guide in the room, no fitness access, no laundry, no real

shuttle was not available, had to pay for parking at the hotel and drive to the convention center

the bar, restaurant, and room service were excellent

excellent location. nice intimate bar in lobby. very customer focused staff.

the room service was great

we were not aware and my kids were

the gym on the top floor was fantastic, with beutiful views of uptown charlotte

found out to late about your exercise gym on the roof top so i missed out on my exercise but i will be

the restaurant and bar in the hotel are

comfortable bed, very clean room. laundry!

was offered and recorded 1 laundry detergent when i checked in after mentioning i would utilize

laundry room provides detergent and has coin operated machines

guest laundry should have contactless option to pay for the service (actually, coins are needed )

came in on a friday and the kitchen was close

$150 a night pet fee

they said something was wrong in the kitchen

the tub the bed the balcony the bar room service for breakfast and it was quiet ud83eudd70

they need to let people know that the mini bar isn't free!

tub faucet leaked and room service left a dirty drink mixer on the wet bar

guests on either side of us, plain bedroom, creepy artwork in room of women with no eyes, no room service

paying for wifi and room service was not open as

was really challenging coming and going, room service was just okay, we were placed on the event floor and there

spa was nice, but there was no option to add a customized gratuity--- 20% was automatically added,

room service took forever getting our breakfast to our room