it is a 5 min walk from the laundry shop, and within a 5 min walk from many great cafes and restaurants (cahui

don't have laundry service so we had to walk a couple of blocks to the laundry place

the friendly owner did some very good recommendations the laundry service is good

wifi quality sometimes good, sometimes not

the bed was comfortable and it's pet friendly

they also offer a laundry service

wifi was rationed

wifi didn t reach our room.

and they definitely need to approve the wifi

very nice stsff and free purified water station, and secure parking

very loud with kids playing in the pool until late at night. wifi did not work in my room.

very loud with kids playing in the pool until late at night. wifi did not work in my room.

central el remate so everything i needed was nearby and he had laundry service

our room was simple but comfortable and the wifi worked well

no wifi, no hot water, dirty

wifi didn t work in my room. the kitchen needs some cleaning ud83dude05

wifi, easy access

charged 100q to do my laundry but folded nothing

smoking is allowed inside the restaurant which for us was a bit of an inconvenience and we could

just that the wifi doesn't reach some of the rooms.

no kitchen so wouldn't be a place where i'd stay longer but they do have food options.

the only point for some guests may be that in this particular room you can't get wifi as you aren t so close

secure parking for our rental car was a plus

the parking situation could be better.

the backlot parking has you crossing across the graves

bathroom detached. parking not close to room. lots of stairs to get to the property

wifi a bit shaky in the rooms but that's for from the only place in guatemala

the food is great, the laundry service is cheap, and the showers have good water pressure and plenty of heat

complementary tea and coffee on demand, and a well stocked bar for drinks

breakfast was delicious and plentiful--fresh juice, fruit, eggs, beans, tortillas

there is a small gym on site, right by the water, and kayaks to use

such beautiful grounds, the hotel cat and dogs are such a bonus, lovely docks for swimming, easy parking

not particularly attractive decor rooms are a long walk from the parking

the breakfast and dinner buffer were excelelent although a bit privy and you have to pay immediately

the food they serve for breakfast and dinner are tasty and organic

if you are leaving early to go to tikal, they pack small breakfast boxes to go

breakfast not included and sadly, bad coffee

especially considering they were 100% occupied, no general manager, pool dirty, huge issue with menu, as they

100% occupied, no general manager, pool dirty, huge issue with menu, as they only had one two breakfast choices

only thing i did not like were the prices of services at the spa and laundry

noise of kitchen fan heard at the pool. included breakfast should be richer

only thing i did not like were the prices of services at the spa and laundry

we enjoyed breakfast and dinner at the hotel which was all delicious with beautiful views

we particularly enjoyed the large jacuzzi in the room and the beautiful infinity pool

i personally didn t like that there was no self service laundry

expensive laundry service.

delicious food and courteous restaurant staff guacamaya crocodile iguanas laundry service

the shower water to be lukewarm, make sure that you do the laundry somewhere else as the prices are high, and

the room first of all, the staff at the reception and at the restaurant, the pool surrounded by the jungle (do

are very slippery (they provide a mat), and it'd be nice to have a coffee machine in room, and a laundry service

in a room right next to laundry - very loud from very early in the morning communication awful - emailed the

laundry is priced by item not by load, so be aware of that

you need a tuk tuk to get there, not very walkable to get there from the point airport shuttle drops you off

very clean. very central. great views. desk for working!!! fast wifi. best hot showers.

the showers are good and the guys did our laundry in under 24hours

unfortunately the staff lost a bag handed over with the laundry

staff, laundry facilities, great view and it was nice being out of flores itself but still 5 minutes away

q per loads vs 15q in antigua) and they used the dryer

othet guests had troubles with the laundry

this happened twice, and we were not able to do laundry at the hotel as well as ac and shower going out due to

from boat pickup to restaurant staff laundry service at reasonable

laundry done for us there easy

all our tours were arranged and they even did our laundry (very necessary in the 90 degree heat and humidity

they have laundry and restaurant (we had a delicious traditional breakfast)

location, water refill, laundry, friendliness of the staff though no english....

the staff was helpful - they received our laundry for us when it was delivered and held onto it until we returned

told us aircon is not included, we have to pay extra, after that she overcharged double for laundry service

the staff was very helpful and sympathetic when we had an issue and offered laundry

to help someone else as she did not want to deal with my issue (socks went missing during laundry and she did

the staff were friendly & helpful, they have a laundry service which was same day & good value

nice staff good location and bar on rooftop

also our room had a bar next door but it got quiet before midnight

the food was less than desirable but the bar tenders were amazing and fun and always making wonderful drinks

wifi connection was not great on the roof top

- they also accommodated me to move to a more quiet room - they also helped me facilitate a laundry service -

we were able to get laundry done and arrange our trip to tikal through the helpful guy in reception

great location, helpful staff, laundry service

good laundry service for a reasonable price

price, air conditioned room, good wifi and excellent location

location was good, nice pool and view of lake

pool and lake view

they do have a small gym which isn t by the restaurant but by the rooms

staff went above and beyond and allowed early check in which was very helpful and amazing

wifi was either not working or very slow rooms are outdated and need some work

they had some issues with laundry and we had to wait quite a while past 4pm for checkin

we appreciated being able to get laundry done for a small fee

flores island is rather small and the hotel is convenient to everything- shops, laundry, pharmacy, and restaurants

they helped us with the laundry and changed our room from second to first flour

laundry was done off site and very expensive

to several factors - our room (#206) was right next to the cleaning crew's room so we had towels, laundry and

laundry service wasn t working while i was there (but plenty of others nearby) and there were a

laundry service across the street which was very fast

they also did our laundry for a reasonable price

lots of places round about to eat, do laundry and book onward travel

air conditioning, wifi and location

the hotel did not have a kitchenette as advertised (desk guy said,

very weak, intermittent wifi, no hot shower

great location. bars and restaurants around but still quiet. rooms are clean. wifi works great.

good wifi in the room

also how immaculate the linen was, gorgeous fresh laundry smells and clean towels everyday

the location was great and they offered a free shuttle to the airport

roof top terrace, sunsets from the bar spectacular

they offered a free airport shuttle when we arrived

close to bar and restaurants but not so close to keep you awake just perfect

the laundry service next door delivered our laundry to the hotel reception

hotel with pool for family with small kids

the wifi didn t work in my room. but i ve had problems in other places here as well.

wifi was very bad and there was a lot of noise from outside

wifi was very bad and the location is not in flores but it s only 10 minutes by foot so not too

too expensive to di laundry

we did a load of laundry and our clothes came back clean and folded

wifi is bad

helpful staff good wifi

bar & restaurant within the hotel with daily happy hour

meanwhile they're running full time commercial, very busy laundry on the ground foorud83eudd26 ud83eudd

conveniently, they also run laundry

it is part of a laundry

it s very handy as the place has a laundry

that's because you have to go through the laundry service business part of the building to get to the hotel

a lot of services are offered (like visits to tikal, different tours, taxi, laundry

relaxed and well located, super clean - our room was cleaned daily, we did laundry and could book a golf cart

across from lake. next to bars and cafes. near laundry facility.

laundry very expensive in a country that everyone charges per lb they charge per item

requested a shuttle from the flores airport, but then they did not show up when our flight was delayed, so we

the terrace, great location (close to getaway travels who we used to book the tikal tour with, do laundry and

it was extremely noisy at night and first thing in the morning when the cleaners were doing laundry

to go to an adjacent hotel for bfast, my room was right next to reception area and the laundry area, thus noisy

was a cockroach in my room and the prices for laundry were outrageous

wifi good hygiene swimming pool is available for 2 locations

very noisy, wifi signal null

gym no drinking water refills extremely run down very loud air conditioning two staff members

to covid-19 there was no room service or food of any kind

was not a problem for us but you have to keep in mind that you can hear the music from the bar next door until

they're were two pools that the kids enjoyed, but the pool facilities were a bit run down

com says you offer laundry which isn t true, i had to get that done down the street

this is it the reasonable price, the balcony with lakeview and the free breakfast

noisy due to bar next door

wifi in the room is advertised

could hear bar music throughout the hotel, this was fairly okay for us as our room was on the far side, but if

the hotel is centrally located and had a great view of isla flores from their restaurant and pool area

with view on the pool, very clean and good furniture, - including a fridge in the room

are awkward and small, floor was dirty, everything smelled humid, parking lot not taken care off, check in staff

the pool was great. location was good. the room was pretty tight but comfortable beds

parking is a hassle, requiring special logistics and interaction with the staff

they also have a pool

the decor and pool

of the staff was amazingly kind (including the cleaners and the guy that cleaned the pool) the swimming pool

perfect location, nice pool and restaurant

the location was great, near to flores. there was a pool on the hotel.

complementary wifi and shuttle to the airport at the end of our stay was excellent

wifi did not function

loud; expensive; wifi did not work in the room

but if it had a temperature controlled swimming pool and heated jacuzzi, i would have rated everything excellent

the shower nob was broken, i had no parking, no tub, only shower, there was no laundry they had to wash the

booking site said laundry but this was not available

pool was a little dirty, wifi was very slow

good location, private parking

the wifi was really bad and we could barely load anythihng

service a bit sloppy- laundry not done on time, slow service

there are good laundry services

the pool and the view is beautiful

better wifi i was trying to complete some work but i couldn t due internet was too slow and

the pool is clean, the view from the bar is just so nice, there is a nice lounge area in the second floor that

the only good thing was the air conditioning and wifi

no wifi

the wifi worked well

hot water wifi didn t reach the bedroom lizard in the bathroom bright lights outside room in hallway on all

wifi only available in the main lobby and even then pretty spotty

better wifi conection and warm watter in the bath room

staff especially brayam wonderful breakfast, evening meals delicious amazing grounds secluded location but flores

the included breakfast was absolutely delicious and gave us the perfect start to our day

breakfast

have been more helpful, all were great but yaneli was particularly friendly with our questions at breakfast

the spa was nice but the massage was not professional rmt just a relaxing massage

extortionate laundry prices - and clothes came back late and not very clean

location inside tikal where you can see from the pool toucans and spider monkeys (as in tikal national park)

wifi only works in the lobby

the swimming pool was awesome, with a full service bar and restaurant

the lodge (where you find the open restaurant, a bar and several sofa/armchairs where you can get wifi and work

smelled so strongly of laundry soap it made our eyes burn; blood stain on pillow case; room had not much character

we used the laundry service, took longer than the 24h announced (we had to chase the night before we left), it

the wifi doesn t reach the bedrooms, but it s a good way to make you enjoy the nature.

the amenities to play pool, foosball and bar were very nice

for a family as after walking around all day in the heat, the kids were able to jump in the pool

they did our laundry too, and that worked great

they said they would wash by laundry by the next day, but the returned the dirty laundry

the pool. the tour booking for us to yachats.

location in the jungle close to tikal, big room and bathroom, very nice garden and swimming pool, very good

-poor wifi