the room, swimming pool and the staff.

the weekend it was crowded, lots of kids with loud parents in the pool

breakfast options are limited even if you use the regular menu.

pool is great for the kids

pool is great for the kids

breakfast and secure motorbike parking included. handy location for tienda d1.

the incluided breakfast was delicious, mr

breakfast was okay and they gave you a voucher to use the coffee was half a cup and they did not

the pool was neat and the facilities were clean and organized

breakfast and secure motorbike parking included. handy location for tienda d1.

food is really good, the pool is a perfect size for swimming and it s very close to restaurants, supermarkets

we opted for going downstairs by the pool to take the shower

wifi was down for a day

included breakfast was ok as well as the pool area with jacuzzi and sauna

i wish there was wifi in the rooms.

great pool and rooms are large

had a very nice room near the pool

quiet hotel, the staff, the pool and the weather were just what we needed after 6 weeks of continuous travel

pool a clean, well maintained oasis

the food and the poor wifi connection

the pool was small and tiles were falling off

breakfast was delicious, starting with a plate of fresh fruit and juice, then eggs cooked to order,

the service and the spa were simply perfect.

is only one waiter to host the restaurant and the pool, he is not able to serve all the people, one more waiter

the staff overall is very friendly; however, in the bar area one of the waiters was rude.

the room was clean and the staff of the hotel really nice. breakfast was like expected.

did not like anything about this hotel, i left after spending 3 hours there so i did not have the breakfast

easy access and secure parking on the premises. breakfast food and service was excellent.

easy access and secure parking on the premises. breakfast food and service was excellent.

the included breakfast

simple and clean. nice terrace for breakfast.

easy access to the center of the town, good breakfast, friendly staff, the manager assigned to us quiet rooms

location. value of money cleaning. breakfast.

breakfast was included and close to the center of the town . parking was included

excellent, good attention, nice breakfast

they close the pool too early at 6pm, i missed it for no important reason

the water pressure was good, and the breakfast was decent.

my niece enjoyed the swimming pool

breakfast very good. super friendly staff

parking spot, a few in town.

noisy room, bad breakfast horrible coffee & they charge for a 2 mini shampoo...

breakfast was delicious. great service

breakfast was plain.

breakfast was available, but i did not have breakfast at the hotel

wifi connection not very good. shower not hot, but it's somewhat warm

the restaurant can be booked out for private events which meant that, although i could have got room service,

amazing view from the room good breakfast large room, pretty modern quiet area, obvioulsy....

the breakfast was excellent

the breakfast was very complete

nice people and excellent room service

room was a bit dated. no wifi in the room.

staff in general was excellent, the views from our room, food and swimming pool options are great

the breakfast was very good - arepas, soup, fruit, a tamale

and jacuzzi and ping pong and enclosed eating area, staff, multiple terraces, hammocks, sauna, spa services,

be very careful when entering the pool, specially with elder people. very slippery.

the staff were exceptional. pool perfect

this place has beautiful pool and jacuzzi and ping pong and enclosed eating area, staff, multiple terraces,

the parking lot, the location, value for money. not at all a 5 star hotel

breakfast was every day the same

there was a simple traditional breakfast that hit the spot

liked the breakfast, and it s safe.

breakfast very poor , only chocolate or black coffee, and only one cul at that , you need to pay

breakfast was poor

no pool, work out facilities, no laundry matt.

for parking the fact that you cant use the elevator makes it very inconvenient, especially if you have

24hrs bar quite restuarant walkable

it has a little convenient gym in which i had a short but productive workout

hotel in a safe area with secure parking and a good breakfast and most of the staff are good

the wifi and the staff .

wifi worked well

safe parking is provided close the hotel

close to the airport. breakfast included. wifi. clean.

the convenience of covered/secure parking was good

the hotel has an inner parking

wifi not working at all

to the airport after a late flight, the hotel is convenient, has a secured parking lot and spacious rooms

the upload speed for the wifi was very slow and difficult for video chatting.

shower, wifi, close to the airport, staff very friendly and helpful.

great wifi, great shower, very clean, and exceeded my expectations for the price as well

laundry service strange (no bags to put the clothes, no information form) however we need to trust

expensive laundry service is

the really bad thing was that the wifi was very far from my room

the wifi is very good

close to the airport. good wifi. very friendly and helpful staff.

giving shakes and making sure i got breakfast

very good wifi

comfortable, good wifi, and a shuttle service to and from the airport very early in the morning

good breakfast

however, when the staff changed in the late night, we were woken up with a extreme loud room service telephone

breakfast was simple, fresh and nice claudia was very nice and professional

clean, extremely helpful staff, great home cooked breakfast and great value for the money

staff were very helpful and provided a great breakfast

basic breakfast

staff were highly attentive, very accessible and near by everything, stores, mall, banks and the breakfast was

they have laundry services, which is great (though a bit on the expensive side, however the rooms are very

decent breakfast

also, for the rooms with kitchen - definitely need to pay more attention to the cleanliness of the dishes and

more breakfast

had to leave early for the airport, so we asked if we would be able to get breakfast earlier than the time listed

we could also store our luggage at oporto 83 and used the laundry service which was very helpful

location is great, room was comfy. wifi good. very secure parking.

room had a kitchen but a very dirty one

need intercom / telephone in room. kitchen need to be upgrade in apt

was not included but it had a big kitchen where we were able to cook

my favorite part was the amazing and generous breakfast included with our stay and the cute cat that lives in

the free breakfast is world class, and the additional meals for purchase were so delicious and an excellent

smelled bad, no hot water, wifi only worked in lobby barely, not at all in room

the angels around the room was so cosy with the chimney and the bed so so confortable delicious breakfast also

it should keep it at all times hallways not vacuum broken fix short in the room and bathroom no laundry bags

at 9am someone knocked on our door to ask, if we wanted laundry service

confusing parking exit procedure

we ordered room service and it arrived quickly

clean and excellent location, modern rooms , breakfast bar is great

this time we used laundry services and luggage storage and was excellent

i was there one night, but was charged for laundry, room service, and mini bar items i did not use

my laundry smelt lovely and the room service was delicious

but one of my kids could sleep in the sofa

close to airport. they let us stay with my pet.

service wasn't efficient, had to call at 21h for my laundry delivered early in the day, one day charged me for

when they saw me they asked if i needed laundry service

laundry service was amazing

bathrooms and bed, soundproof rooms (didn't know they exist in colombia), fancy and cosy lobby - bar - restaurant

good room service

comfy bed, plenty of hot water, good water pressure, quality toiletries, adequate gym, self-serve laundry,

beds and pillows, shuttle service to airport, great buffet breakfast, laundry facility on site, and cab service

card elevator access was a little problematic, and access to the laundry room also, the rooms refrigerator was

doing laundry was also very

clean and for someone who is travelling several countries it is a good stop to get a rest and do laundry

there's no knife in the kitchen.

location, far from centrum bathroom, very very basic kitchen almost not useable

there is a kitchen and bathroom right outside

wifi was not great

own floor with bathroom and kitchen