easy access and secure parking on the premises. breakfast food and service was excellent.

the staff overall is very friendly; however, in the bar area one of the waiters was rude.

easy access and secure parking on the premises. breakfast food and service was excellent.

the room was clean and the staff of the hotel really nice. breakfast was like expected.

did not like anything about this hotel, i left after spending 3 hours there so i did not have the breakfast

the water pressure was good, and the breakfast was decent.

breakfast is good

breakfast very good. super friendly staff

excellent, good attention, nice breakfast

we played a lot of pool and ping pong

this place has beautiful pool and jacuzzi and ping pong and enclosed eating area, staff, multiple terraces,

and jacuzzi and ping pong and enclosed eating area, staff, multiple terraces, hammocks, sauna, spa services,

the staff were exceptional. pool perfect

be very careful when entering the pool, specially with elder people. very slippery.

wifi connection not very good. shower not hot, but it's somewhat warm

breakfast was plain.

breakfast was available, but i did not have breakfast at the hotel

parking spot, a few in town.

noisy room, bad breakfast horrible coffee & they charge for a 2 mini shampoo...

breakfast was delicious. great service

breakfast was included and close to the center of the town . parking was included

location. value of money cleaning. breakfast.

location is excellent, the breakfast was very good (although the bread was kinda sweet), free coffee and infusion

breakfast was fantastic

simple and clean. nice terrace for breakfast.

the pool is very nice and well maintained

wifi also worked super well

the pool was cold frozen and we decided to leave one day earlier

the pool is great! it's very quiet. the staff is very attentive. the family had a lot of fun!

the pool is nice, so is the table tennis and the area

it also has a good pool and other amenities

huge pool

swimming pool

staff in general was excellent, the views from our room, food and swimming pool options are great

nice people and excellent room service

room was a bit dated. no wifi in the room.

the breakfast was very good - arepas, soup, fruit, a tamale

the breakfast was very complete

incredible views from the rooms and infinity pool and the entire property is well cared for, and we were made

pool a clean, well maintained oasis

wifi was down for a day

the only downside was two things, the first was we didn t have wifi for an entire day which is difficult

jacuzzi, sauna and turkish bath were amazing, and the four cascade streams at the pool where the icing on the

i wish there was wifi in the rooms.

parking was not inside the hotel, but in front of it and was safe

breakfast and secure motorbike parking included. handy location for tienda d1.

breakfast was okay and they gave you a voucher to use the coffee was half a cup and they did not

the pool was neat and the facilities were clean and organized

the incluided breakfast was delicious, mr

breakfast and secure motorbike parking included. handy location for tienda d1.

secure, locked parking, which is always a must for us

is a good place to stay, the pool is amazing and the bar is always open.

the bar stated that it s open every day but we went up at 8pm and there was no one there

the swimming pool and the breakfast ud83cudf73.

good pool facilities, rooms could use a bit of touch up,

comfortable rooms friendly staff swimming pool

the pool and the jacussi are good, and they clean the rooms every day.

pool. the palm trees

swimming pool was clean, the breakfast was great, and the hotel was close to shops and restaurants

breakfast was very good

towels inconveniently located behind an unattended bar - find staff and ask

good pool, food and cleanliness.

get breakfast i have to from my room to the other building to get breakfast other than this is good

the guy at the bar was very kind.

nice hotel and nice facilities. parking facilities in the hotel.

pool was a bit small for the amount of people on the hotel.

the breakfast was really good, the room was clean, comfortable

pool and the location

the food wasn't expensive and parking was convenient.

food , pool area

without mini bar , the tolilet was dirty inside, no shampoo only soap, the room s floor is very old basically

old and looked like a prison cell; the front desk was left alone; and the music the music at the pool was

the pool was divided in two and the steam room was on for one hour on december 27 and 28!

everything, the rooms have a little garden but the garden is in front of a mini soccer field the kids start

lovely breakfast. very friendly staff.

the breakfast was good, with local alternatives as well as other options

of the guests were inconsiderate by playing loud music in the pool area

the only pool is for adults and kids and it’s small

breakfast was poor

has ample parking space, the rooms were clean and orderly

there was a simple traditional breakfast that hit the spot

the hotel has free private parking which is huge benefit

breakfast very poor , only chocolate or black coffee, and only one cul at that , you need to pay

excellent wifi signal (each floor has its own

there is no smart tv, so even though there is good wifi, you are stuck with local channels

there's no knife in the kitchen.

location, far from centrum bathroom, very very basic kitchen almost not useable

there is a kitchen and bathroom right outside

wifi was not great

own floor with bathroom and kitchen

to carry luggage reception staff not knowing how a payment terminal works no window in room noisy bar

rooms are in bad shape and not as on the pictures at all. laundry service is really bad.

at times calling for room service no one spoke english. the hot tub was not very hot in the spa.

we asked if they had room service; we got a begrudged off course even after this they didn t offer

wifi was poor

great location great staff excellent breakfast

we were also extremely impressed by the laundry service they washed and returned our clothes in just two

in advance of our arrival all arrangements were made, airport pick up, tour guides, laundry etc in a very

the staff was very,very friendly and helpful, the breakfast was plentiful and was selected from a menu - i

breakfast was a la carte and unlimited which was amazing, most larger chains do buffet and it s

well located, awesome staff, great breakfast

wifi doesnt work on the bedroom, only outside it

breakfast is delicious and the restaurant is not to be missed

the staff including esperanza, the lady who made us breakfast each day, and the young man at the front desk;

wifi was weak and kept dropping out

the wifi does not work and i was told this is common so if you want to work from there or need internet

no laundry service

the breakfast was also devious, best eggs we had in the whole of colombia

wifi was good and beds were comfortable

the breakfast was outstanding with a great outdoor terrace

you can take breakfast on the rooftop patio as well

very clean and offers laundry service

that the breakfast be extended until 10 since 9 could be a little early for some people

it was clean, the staff was very friendly and welcoming and the breakfast was really tasty, including a fresh

great breakfast also

wifi wasn t working properly, especially in the upper floor

location and friendly & helpful staff, big shower, free coffee, good laundry service, quiet, comfortable

friendly staff. breakfast. wifi. location.

water in shower irregular... wifi irregular... no elevator

good wifi, location, and pleasant helpful staff

good beds ad wifi in an old original

noisy, my room was close to the laundry center and staff ran the washer/dryers during the night making it

towel bar were broken

breakfast was simple but enough

the wifi worked great and was the fastest i had had for months

great service, very helpful host. good breakfast close to the center

laundry service was quick

wifi really needs to be boosted. at times the room was quite cold.

the breakfast service was very nice -- eggs, special juices, fruit, croissants.

breakfast is excellent and the lady, who serves it, is a gem

fantastic location, very comfortable, super-clean, delicious breakfast

didn't like the access to the rooftop as you had to walk by laundry room and encounter bins of bedsheets and

the front desk staff were friendly and the breakfast was great

our room was equipped with a small kitchen which is very convenient for us since we like preparring our own

amazing rooftop to have me-time and a superb free breakfast at their cafe and restau

renovations underway in lobby area. wifi unreliable. small rooms.