the breakfast was excellent

the restaurant can be booked out for private events which meant that, although i could have got room service,

amazing view from the room good breakfast large room, pretty modern quiet area, obvioulsy....

colonial family owned facility with great staff and beautiful grounds with lots to do - swimming pool, tennis

nature around, the space, the calm and the ability to relax plus the restaurant, the children's house, the

my favorite part was the amazing and generous breakfast included with our stay and the cute cat that lives in

the free breakfast is world class, and the additional meals for purchase were so delicious and an excellent

smelled bad, no hot water, wifi only worked in lobby barely, not at all in room

the angels around the room was so cosy with the chimney and the bed so so confortable delicious breakfast also

room service

was great, very kind, taking care of details for delivering food and beverages on time for room service or at

when you do the reservation it says it's pet friendly, but then you have to pay extra to get your pet

it has the price of a boutique-spa hotel, but it doesn't have hot water and you have to pay extra to use the

nice environment, a lot of nature, very good staff, delicious breakfast

beaitful view and very nice breakfast included

wonderful breakfast and travel tips

the breakfast was very delicious

room with a beautiful view, a little kitchen and a very good shower

the kitchen is basic but more than adequate for a weekend getaway

breakfast was delicious, starting with a plate of fresh fruit and juice, then eggs cooked to order,

breakfast was absolutely delicious and so fresh

the service and the spa were simply perfect.

the pool was small and tiles were falling off

more extensive wifi would be good otherwise excellent all round.

had a very nice room near the pool

quiet hotel, the staff, the pool and the weather were just what we needed after 6 weeks of continuous travel

great pool and rooms are large

lower laundry prices would be good and also the english speaking ability of the staff was good but not

the breakfast was good and the room was just perfect

staff were super friendly & always ready to help when needed. great buffet breakfast

staff was very kind and helpful, the bed was comfortable, and the 24/7 room service was very convenient

breakfast was pretty good

the quality of the room and the breakfast was very good.

the breakfast buffet was also quite good

good location when you need to go to the airport, good breakfast

and fitness center were ok but nothing unexpectional

location too had a lot of amenities like board games, they were able to gave us a private parking lot at the

pool a clean, well maintained oasis

a lot, they did do a little laundry for me

the breakfast was wonderful

is too tight, people will have too sleep in a sofa if you choose to have 3 or 5 people per room parking is like

hotel room was the smallest i ever stayed in colombia after 7 visits, it had no window and the breakfast was

odor, it was super uncomfortable to brush the teeth or just going to the bathroom ud83eudd74 the breakfast was

there are only one small pool and a jacuzzi

you feel like entering a nice and relaxing place, nice large room, great spa options,the owner is super nice

they should allow people to stay on the rooftop (pool, jacuzzi, bar) later than 10pm, though they were flexible

spa services seemed really overpriced so didn't use it- but it did look lovely

the room was very neat, the king size bed was comfortable and the breakfast delicious

the parking lot, the location, value for money. not at all a 5 star hotel

american type of breakfast. bread was not that fresh.

nice pool

the pool was fantastic, staff friendly, and restaurant good

no pool, work out facilities, no laundry matt.

close to the airport (about 20 minutes), offers room service/ restaurant until 10, has a conviniendo store across

the hotel very nice confortable, pet friendly

liked everything, my only feedback would be that the gym area is very small, just one room so if there are 2-3

the breakfast was really good

pool, decent food, nice sauna and turkish bath, additional games

restrooms in the room had a really bad smell -wifi started working the last day of our stay -the menu promised

the pool is sparkling clean and the service is fantastic.

would prefer a clearer water in the pool

the wifi and the staff .

wifi worked well

safe parking is provided close the hotel

great wifi, great shower, very clean, and exceeded my expectations for the price as well

the upload speed for the wifi was very slow and difficult for video chatting.

shower, wifi, close to the airport, staff very friendly and helpful.

the convenience of covered/secure parking was good

very hard, no longer have a breakfast room nor shuttle service, very noisy at night, smoke from parking lot gets

kitchen on the rooftop and good-working wifi

quite difficult to get the correct wifi password. despite having printed, they didn't match.

wifi not working at all

laundry service strange (no bags to put the clothes, no information form) however we need to trust

expensive laundry service is

the really bad thing was that the wifi was very far from my room

i got everything that was published, good wifi, transportation to the airport and great breakfast

close to the airport. good wifi. very friendly and helpful staff.

laundry service was amazing

when they saw me they asked if i needed laundry service

service wasn't efficient, had to call at 21h for my laundry delivered early in the day, one day charged me for

wifi is not super fast but reliable

the hotel has 24-room service, gym, spacious and modern rooms

it should keep it at all times hallways not vacuum broken fix short in the room and bathroom no laundry bags

at 9am someone knocked on our door to ask, if we wanted laundry service

great place to work too and good wifi

confusing parking exit procedure

wifi in my room, breakfast was not that good, dried eggs, fruit was not that fresh

my laundry smelt lovely and the room service was delicious

i was there one night, but was charged for laundry, room service, and mini bar items i did not use

this time we used laundry services and luggage storage and was excellent

very outdated gym for a property that is 5star on google and there is no way of changing the temperature in the

there is a free shuttle to and from the airport

we really enjoyed the breakfast - fruit, eggs, cheese, ham and croissants

however, when the staff changed in the late night, we were woken up with a extreme loud room service telephone

in the morning i got a personal breakfast, which was delicious

garbage left in thr room, towel bar kept falling off and no shampoo and conditioner

giving shakes and making sure i got breakfast

guest laundry is basically usd$20 - almost cheaper to get everything dry cleaned

beds and pillows, shuttle service to airport, great buffet breakfast, laundry facility on site, and cab service

comfy bed, plenty of hot water, good water pressure, quality toiletries, adequate gym, self-serve laundry,

doing laundry was also very

card elevator access was a little problematic, and access to the laundry room also, the rooms refrigerator was

there is also a room close to the breakfast area in which one can do laundry and ironing

choose this hotel because they had a self service laundry and as i had been travelling, i wanted to launder my

4 hours to spare at the hotel and time to have breakfast, i was delayed due to the self service laundry not

breakfast is too late; i ve call room service and got no answer

facilities, great breakfast, professional and courteous staff and very convenient and efficient shuttle to the

also the cleaning staff knocked on the door at 815 to see if we had laundry

very close to airport, good breakfast included

the wifi is non-existant to

the room was quite confortable and rhe room service was really good

breakfast was delicious with a mix of local and familiar food

i was also disappointed by how long the (expensive) laundry

stop for doing laundry, having a (unfortunately) cold shower and a comfy large bed

comfortable large hotel near the bogota airport, free shuttle service, nice buffet breakfast

thoughtful touch with providing the pet bed and supplies, we weren t expecting that but it was much appreciated

rooms, restaurants and the wifi uff it works great

they have laundry services, which is great (though a bit on the expensive side, however the rooms are very

the hotel didn’t provide breakfast , location was good

had to leave early for the airport, so we asked if we would be able to get breakfast earlier than the time listed

more breakfast

good breakfast, simple but good, a good location, near the airport and places for eat

we could also store our luggage at oporto 83 and used the laundry service which was very helpful

location is great, room was comfy. wifi good. very secure parking.

need intercom / telephone in room. kitchen need to be upgrade in apt

was not included but it had a big kitchen where we were able to cook

room had a kitchen but a very dirty one