no laundry facilities for guest

wish it had laundry of some sort

parking was inconvenient but not really an issue

if additional amenities such as room service and valet service are available, more info provided at checkin or

service, location, staff , parking, relaxing atmosphere on patio next to river .

no shuttle to the casino anymore

lack of vending. snow storm couldn't get out of parking lot

pet friendly, fit our needs and secured

was close to casino, and was there only to sleep.

parking was much better this trip

laundry towels pilled in the hallways

thought it was a no-smoking, pet-free hotel

shower was hot. wifi was good.

wifi was not secure so i was not able to use my computer as much as needed and i had to shut down

friendly staff, quiet environment, our son loved the pool. no complaints.

breakfast hours 6 to 8 no laundry facilities

no laundry facility

one person was trying to check people in and fold laundry and in the morning had kitchen duty

when we opened the door because cleaning staff didn t have any clean pillow cases waiting for laundry to finish

facilities are clean, beds are comfy, pool well maintained and breakfast was hot

breakfast was good. good location. had a swimming pool and laundry

i called the front desk and found out we were above the laundry and they were running their dryers

also liked the fact that you could do laundry

wifi

young lady who checked us into our room was outstanding she helped my grandkids with the wifi and even gave them

room was located near front desk and staff/laundry room

not sure if that was where we were located (in front hall across from laundry) or if our door just wasn't air

we wished there was a pool or hot tub. website says there was.

was expecting more for breakfast

the breakfast,and the coffee was good

breakfast bountiful and the french toast the best

beautiful, comfortable close to where we wanted to go , friendly staff, great breakfast!

the breakfast was yummy and we are trying one of their recipes today

gourmet breakfast was exceptional

the breakfast room overlooking the back yard

the dryer in the laundry facility could be upgraded.

i was looking for a laundry bag on top of the coat rack where they usually are, and found a small ziploc bag

breakfast was phenomenal

motel was the only one we have stayed in that offered breakfast, so a very good bonus for the price, but it was

the doors to get in from the parking lot say that you need a key card to enter, but that s not the case so

beds were comfy laundry was convenient to use.

the girl that was working the desk was very friendly. room was nice and clean. pool was nice

awesome staff super clean and nice rooms. amazing breakfast spread

the gym was okay

the room service was not great

bedding was damp, saw a mouse in laundry room. beds were not comfortable.

had to use a laundry hamper to get all of our stuff to our room

could use a new dryer in the laundry facility area

pool was cool

beautiful room, nice staff, great breakfast

lamp in the room had a burned out bulb, my room was located across from the laundry and ice machine so there

they had great coffee at the breakfast bar

although i did not bring my dog, the hotel is pet friendly

our pet was welcome for a fee

parking close to our room

now there is no room service

weak wifi

really liked the breakfast. liked the quite time the hotel has. it was so nice and peaceful.

good hot breakfast available, clean heated indoor pool area, fitness area small but useful

the pool claimed to be heated but was cold.

pool is very clean

we stayed in the pool house and enjoyed the pool. the ease of coming and going was great.

the bar and live music was a great perk

breakfast was basic cereal, muffins, yogurt, fruit but plenty of everything and filled us up

the swimming pool has rules posted for no-alcohol, no glass bottles, and no-smoking

the laundry is free

breakfast was very good. we have stayed here before and love this hotel

only thing was our room was next to fitness center so early morning loud sounds of treadmill and weights being

the location was awesome for the madison ribberfest. the bar and bar staff were exceptional!

i would like more gluten-free breakfast options.

guest laundry going at 1 am

the pool was not good, it was slimy. needed to be cleaned.

negative: exterior parking lot light shined into the room at night and no blacking out curtain or ability to

wifi was extremely spotty

was 317 next door to the wifi room 319 which was next to the drink dispenser

the laundry facility was not working and the pool was not heated indoors

distance from inside pool, laundry facilities for gueat and the restaurant

hotel is connected to another hotel where things like breakfast and the laundry were

had to use the eisenhower hotel for laundry and pool

hard to find the guest laundry, not marked well

i really appreciated the guest laundry

and laundry

there was an issue with the laundry services and the staff

facility is old and shows it. guest laundry did not work. bathroom fan did not work.

the staff was amazing, our kids liked the pool and arcade.

room, swimming pool, laundry room, friendly and helpful staff

laundry is available

repeated difficulty getting into the laundry room

there is plenty of parking for your vehicle

breakfast and staff were great.

practice location. great laundry facilities. good value. very nice staff.

laundry wasn t working so we had to walk across street behind mcdonald s to a very scary little

the convenience, walked everywhere. the laundry was helpful and clean.

tried to use laundry facility but no soap and couldn t get machine to work

i also feel there should be 2 laundry facilities at each end of the hotel

109 is a joke, very loud room until 1:00am, elevator and laundry one wall over, no one can sleep without sleeping

coffee machine was always available in lobby and laundry facilities were clean and adequate for self service

bed was nice. laundry was nice.

we have kids

the wifi wasn't the best.

right next to laundry which was started at 7 am

laundry room next to ours was pretty noisy

they even have a guest laundry facility

not enough blankets. no plastic laundry bag.

our room near the laundry room

i would have liked a laundry within the hotel complex.

once we parked our car, we were able to walk to restaurants, laundry mat, cafes, and shops

having a bar and restaurant on site

i liked most about the property was the bar and restaurant

fantastic location, beautiful updated room with a fireplace

the bathroom was perfect but freezing cold. i bathed using the kitchen sink.

everything...but the fireplace and christmas decorations made the room so cozy.

liked the gas stove in the fireplace making room warm and cozy

parking was a bit of a pain

the third room was smaller, but still good for a couple or kids

need laundry facility

laundry facility, we went for bike week got caught in bad storm on our way there

had a first floor room across from laundry

no laundry facility.

was shocked that there wasn't a guest laundry

clean, helpful staff, laundry open 24/7 is a plus.

after spending $11 i still had to stop at a laundry mat to rewash and finish drying our clothes

appreciated having laundry facilities

staff was really nice, nice breakfast clean rooms. onsite laundry was nice

did not have breakfast. nice laundry facility. friendly staff

the washer was leaking bad in laundry room but we were happy to have a working washer

seemed clean on surface but sheet rock was peeling, had a funky smell in room, laundry machines smelled horrible

no laundry soap

curtains didn't keep light from the parking lot out of the room

were in a pet room given we had our lab with us

room, clean, laundry facilities

i liked that the laundry was free

guest laundry is currently out of order so we had to go to the local laundromat to wash some clothes

appreciated the free laundry as we were there for a soccer tournament and needed to wash the kids uniforms

free laundry was definitely a plus

i like laundry room for guests, pool is too small.

laundry facilities codes did not work at all so we had to go to the desk more than once for change

very clean and bright; helpful staff, on site laundry, morning coffee available.

we couldn't check in because the bed linens were still in the laundry

nice get away for a night for my kids to enjoy the clean indoor pool in the middle of winter

clean staff and friendly. laundry room adequate and clean.

clean and comfortable good value for money friendly helpful staff was able to use laundry

clean room, pool available, work out facilities, and a wide selection for continental breakfast.

location is great, but it took us a few tries to get back to the hotel- the parking lot is a little tricky

pet friendly but aren t allowed to leave pets in room unattended, pets can t be in breakfast

laundry room had cigarettes on floor an cigarettes all in the machines

the room smelled like dirty laundry musty smell bed not comfortable

the laundry area was nice/clean

of bugs especially in laundry area

laundry machines were difficult to access. coin machines are a lot easier

i stayed in the king suite with the jacuzzi tub in the bathroom and the fireplace in the living room

it has separate bedroom, king bed, large spa tub, separate livingroom space with fireplace, wet bar w mini

breakfast was great. workers in the breakfast area were very kind.

the breakfast was great.staff very helpful and friendly.

parking during construction was tough.

the restaurant food was delicious (although overpriced for breakfast), bed was comfortable, laundry facilities

they didn't even supply a plastic laundry bag in the room

bed's mattress topper/pad was inconsistent as if it had been damaged in the laundry and was mildly uncomfortable

laundry room on my floor was out of order

heated pool, laundry service, friendly and helpful staff

the laundry was free

the staff told me it was from the laundry machines gave me a long explanation about how the building was built

free laundry was great

clean rooms with plenty of parking and a brewery in walking distance

wifi issues

our room was located on the first floor opposite the laundry facility, and there was a very pungent, off-putting

were in the middle of painting the front lobby, so it was a little messed up and we didn't eat breakfast

they had a bagged breakfast and ready to heat breakfast sandwiches along with juice, coffee, tea ect

wish there was breakfast

clean facilities. nice staff. has little gym. good location.