no laundry facilities for guest

wish it had laundry of some sort

parking was inconvenient but not really an issue

if additional amenities such as room service and valet service are available, more info provided at checkin or

service, location, staff , parking, relaxing atmosphere on patio next to river .

no shuttle to the casino anymore

lack of vending. snow storm couldn't get out of parking lot

pet friendly, fit our needs and secured

was close to casino, and was there only to sleep.

parking was much better this trip

laundry towels pilled in the hallways

thought it was a no-smoking, pet-free hotel

shower was hot. wifi was good.

wifi was not secure so i was not able to use my computer as much as needed and i had to shut down

friendly staff, quiet environment, our son loved the pool. no complaints.

breakfast hours 6 to 8 no laundry facilities

no laundry facility

one person was trying to check people in and fold laundry and in the morning had kitchen duty

when we opened the door because cleaning staff didn t have any clean pillow cases waiting for laundry to finish

facilities are clean, beds are comfy, pool well maintained and breakfast was hot

breakfast was good. good location. had a swimming pool and laundry

i called the front desk and found out we were above the laundry and they were running their dryers

also liked the fact that you could do laundry

wifi

young lady who checked us into our room was outstanding she helped my grandkids with the wifi and even gave them

different things to do at the hotel that you didn't have to leave for there was a gym an indoor pool a pool

friendly staff, comfortable room, lovely breakfast, good facilities, great location and free parking

pool late check out late breakfast good can't complain loved everything

having access to a gym was awesome and the location is perfect

were charged a 75 pet fee for our registered support dog (no mention of fee on website) just says pet friendly

it was great to have laundry services available to wash clothes

was a light going out on the pool so it was flashing into the room all night long

breakfast was okay, i know it would have been better if the covid-19 wasn t going on.

clean , excellent decor, breakfast was well set up.

the breakfast was really nice

room layout room sizes breakfast dinner pool

staff was wonderful from the women at the front desk , the people in the kitchen, maintenence to housekeeping

really enjoyed the complimentary tea/coffee, breakfast, hot tub and pool, the architecture, and design of the

told me breakfast finished at 11 but it was 9 she told me i had to give 3 hours notice to get a shuttle the room

room size was super, the kitchen was helpful, and the breakfast good, i was wanting more options at breakfast

couldn't get laundry done

breakfast was good . could ve had some meats

breakfast was really good

pool, fitness center

clean. easy free parking

being able to do our laundry since we were there four nights was very helpful

the access to a laundry room and clean rooms.

free breakfast was awesome--egg white omelet

was goid and the fitness room was very nice

exceptionally nice hotel and clean! pool was open for us to use!

laundry, breakfast was wonderful, room was super nice with everything we needed

clean, great lobby, great room, good breakfast and something you never see is free laundry facilities

thankful for the indoor pool and complimentary laundry

guest laundry area and fitness center

loved that this location offers free laundry to guests, and that a key card is required to access the laundry

bed smell from laundry in fitness room, seems ventilation system not working properly

enjoyed the room, amenities of the hotel, the breakfast, fitness center, pool, and laundry center

the laundry facilities were cheap which was a plus

lots of storage in the room, lots of outlets in the room, lots of room, workout facility/laundry room is very

staff, on site laundry, kids loved the pool and were happy that it was open despite covid

breakfast, tv and seating in the lobby, laundry services, vending machines, tv channels in the room, setup of

the room we were given was next to the laundry room and the staff was doing laundry all night

need more laundry facility and out outlet for the phone or the wall was broken inconvenience

the breakfast is great

kids playing in the hallway, too many people allowed in one room

lack of laundry facilities and breakfast

i couldn't do my laundry.

i requested non smoking but the rooms stunk of cigarette smell

was put in a smoking room or a room that smelled like a smoking room

a smoking room

pet hair and fleas in bed and room

i had a reese hitch stolen off my truck in the parking lot

at the door parking and the attendant (pattie) made us feel very welcomed and helped out with our pet alot

front clerk was rude, the room was clearly smoking when it was designated a non-smoking room, it reeked of

at the door parking and the attendant (pattie) made us feel very welcomed and helped out with our pet alot

gym was closed and there s no guest laundry.

the front desk for towels and washcloths and coffee had to use trash bags of our own no guest laundry

the outdoor pool was perfect, clean and temperature

good breakfast

comfortable beds. easy to get to. pool.

the parking, laundry and staff

hairdryer broken and couldn't get wifi to work

it's a 10.00 pet deposit it's close to restaurants and the mall.

it was pet friendly.

wanted to charge an extra fee for having a pet

was very filthy no toilet paper old trash and dirty laundry present and not fixed during the stay

came into the office behind the desk and we're arguing about who was going to open the laundry room for a customer

breakfast which was printed on my receipt and the check-in clerk (who also was doing the laundry) just said

i threw all my clothes in the laundry as soon as i got home

was going to do a load of laundry before we headed out the next day

being fresh, spacious, modern, clean, amenities. excellent gym, very nice bathrooms.

the main reason we booked this specific hotel was because they had an outdoor pool

pool was closed, even though it was outdoor and the weather was perfect

an airport shuttle was available for a very early flight

night desk clerk lied about the unavailability of 24/7 airport shuttle when i arrived at airport at 1am

room service/cleaning schedule is horrible

pool was small but kids will always have fun with water.

breakfast was different. considering our current situation, it worked. pretty creative thinking.

we also love the shuttle service and ability to park our car at the

, love the different layout , great ac , beds nice and comfy , no pets, extra snacks if kids get hungry, love

laundry dryer was thumping against the wall

also, there was to be laundry facilities but that was not so, i had to find a laundromat

entrance stairs hallway need a facelift. no bag for laundry.

of new paint but it doesn't cover bugs, bad carpentry laundry facilities out of order and the breakfast was cold

laundry machines not working

was placed in a room next to the laundry and kitchen

clean rooms, courteous staff, very good breakfast area with scrumptious choices, and great location

the breakfast was very fresh, area neat and well kept

no weights in the gym only treadmill

shuttle service to the airport and back

laundry was handy

easy to check in. rooms clean. pool was clean.

saltwater pool, clean and well equipped gym, cleanliness, location & staff were great

and the staff could not have been more accommodating and friendly - checkin, checkout and the shuttle driver,

the room was terrific and included a kitchenette

parking was a bit crowded due to some construction in the rear parking lot

the staff very friendly. lady who does breakfast is very good.

huge parking lot spot light shown right in our window all night with no way to shut a curtain to block

morning hot buffet breakfast was very nice to start the day with

breakfast was very nice and staff was very friendly and helpful

the pool, exercise room, and laundry facilities were nice bonuses and great value for the price paid for the

the pillows and towels smell bad i think it's the laundry detergent they use

nice and fairly priced laundry facilities

laundry for guests, 24/7 airport shuttle. amenities- fitness center, indoor pool. location.

pool /spa that is open late , fitness center and even a laundry room

i had to catch the front desk help at the laundry area and ask for toilet paper and cleaning spray so that i

due coronavirus 19 staff had to attend to everything just one person hallway cluttered dirty laundry and garbaage

although signs say quarters are available for laundry facilities,there were none at office

laundry facilities worked well and were good addition

the halls smelled like cigarette smoke, parking was tight

be careful of the garbage, the housekeeper made a snide comment about the bag being full of clean laundry and

first floor room across from the laundry

microwave or laundry bag, draft near window

no laundry

clean, beds were very comfortable, staff was very friendly, continental breakfast was

room i was in was above the laundry room and evertime the hotel did laundry my room was shaking plus they put

friendly and helpful employees, on the highway, kitchen with room service.

one staff member was tending the front desk, the bar and helping in the kitchen

desk staff was cordial but cold. parking could have been better.

the bar wasn't open for a nite cap

first room we were given had dirty laundry in a pile in the floor

laundry room in hotel, vents in the room super dirty

the hotel offers extended parking and 24-hour airport shuttle - a must for this most recent trip

1st shift was really rude and noway i am paying 20 per person to eat breakfast my kids was wanting

the gym was spacious and nice

staff members were very kind. very reasonable price to do laundry.

i didn t like the fact that online it states that they have a pool

many hotels have a coffee bar in the lobby all the time. this one did not.

our shuttle driver was a great ambassador for your brand as well

was advertised as providing 24/7 shuttle service to the airport which was one main reason i booked there

kitchen, refrigerator, stove, room size, tv, laundry faciities,

we found dirty laundry sticking out from behind the dresser that should have easily been found it the room was

there seemed to be random people roaming in and out of the laundry area and going back outside (not sure they

didn't think much of the breakfast, but i am not a breakfast person anyway i found it to be very quiet considering

wife and i, breakfast ( coffee, muffins and oatmeal) was a plus since we have a stove and small kitchen in room

it was cheap and the laundry was cheap.

small gym and guest laundry

went to the laundry area to ask a question about why the television was not working, she told me that she did

the laundry fee is quite reasonable

they have a washer and dryer so anyone staying can do their laundry

the laundry facility was very convenient and appreciated as we were half way through our trip and

laundry facility on site

cleaning people were a little bit loud first thing in the morning, and we were right next to the laundry room

they have thought of everything you might need from laundry baskets to paper towels

the free breakfast is great and love the convenient things like laundry and vending machines they are always

i was looking for a laundry bag on top of the coat rack where they usually are, and found a small ziploc bag

the dryer in the laundry facility could be upgraded.

location perfect. missed breakfast.

parking right outside the door

the door was right by my room from the parking lot

the breakfast is heaping and the french toast was delicious

gourmet breakfast was exceptional

the breakfast room overlooking the back yard

the breakfast and chocolate covered strawberries were delicious

the breakfast was yummy and we are trying one of their recipes today

beds were comfy laundry was convenient to use.

awesome staff super clean and nice rooms. amazing breakfast spread

great breakfast and price.

the parking lot view and how early the patio and pool closes

the room was spacious and the kitchen was more than adequate for an overnight stay.

not sure if that was where we were located (in front hall across from laundry) or if our door just wasn't air

room was located near front desk and staff/laundry room

was expecting more for breakfast

couldn't get the wifi to work

the breakfast was minimal and the coffee wasn't great.

well kept vintage building right in there center of town with ample parking close

historic photos public rooms decor guest room decor free parking

super.clean., quite and.comfortable room, easy parking

are pretty thin-the couple next to us were very loud-parking was an issue due to the

should be bell to notify the staff instead of using phone and parking instead stopping at the main rd

only picked this hotel because it advertised a pool for our kids

great location. nice pool. friendly staff.

the pool looked really nice, although we did not use that area

i could also here (very clearly) voices from the hall and outside from the parking lot

huge dogs across the hall woke us up early, even though it's a no pet hotel

breakfast was yummy with lots of selection and real food

room faced entrance parking lot, so had to keep the shade down to not scare the other customers

there were no pool towels left in the pool area

we also ate the breakfast before checkout and it was also great

the lady who prepared breakfast was also super

laundry was a bonus for us, however it was quite a walk as located in the other hotel but was still

no laundry bags either

had to use the eisenhower hotel for laundry and pool

there was no a laundry facility in the hotel where we stayed

hard to find the guest laundry, not marked well

i really appreciated the guest laundry

facility is old and shows it. guest laundry did not work. bathroom fan did not work.

there was an issue with the laundry services and the staff

and laundry

always clean, beds are cozy, plenty of parking

room, swimming pool, laundry room, friendly and helpful staff

repeated difficulty getting into the laundry room

laundry is available

breakfast area was too small and cramped. everyone was frustrated trying to move around.

very friendly people, clean room and heated pool was awesome so warm

i also feel there should be 2 laundry facilities at each end of the hotel

tried to use laundry facility but no soap and couldn t get machine to work

there's 2 pools, laundry, ice and vending

laundry wasn t working so we had to walk across street behind mcdonald s to a very scary little

the convenience, walked everywhere. the laundry was helpful and clean.

coffee machine was always available in lobby and laundry facilities were clean and adequate for self service

bed was nice. laundry was nice.

109 is a joke, very loud room until 1:00am, elevator and laundry one wall over, no one can sleep without sleeping

clean large room. great breakfast. excellent location.

hotel is in a perfect location easy to get around to everything and had great parking

right next to laundry which was started at 7 am

my wife got a stain on her shirt and the laundry crew got it out

need chair in laundry room

room was great and very clean with the exeption that our room happened to be under the laundry room and they

our room near the laundry room

i would have liked a laundry within the hotel complex.

once we parked our car, we were able to walk to restaurants, laundry mat, cafes, and shops

i liked most about the property was the bar and restaurant

time so i wanted to take a family picture using my phone timer and suddenly a young man of the room service

second, there is no room service and no housekeeping

the kitchen was useful and we really enjoyed it

that was the only thing that was a little dirty and the kitchen table cloth was a little dirty but it wasn't

and little kitchen

it was well-equipped, with full kitchen, fireplace, etc

the third room was smaller, but still good for a couple or kids

had a first floor room across from laundry

the smell of chlorine bleach from the laundry was sickening

laundry facility, we went for bike week got caught in bad storm on our way there

was shocked that there wasn't a guest laundry

need laundry facility

coin operated laundry facility on site is a nice amenity too

it was convenient having onsite laundry services as well

no card payment option for laundry.

easy parking, comfortable beds. laundry was helpful for us and staff were friendly and helpful.

staff was really nice, nice breakfast clean rooms. onsite laundry was nice

the washer was leaking bad in laundry room but we were happy to have a working washer

no laundry soap

seemed clean on surface but sheet rock was peeling, had a funky smell in room, laundry machines smelled horrible

the acs worked in the other rooms, but the beds were still stained and dirty (one probably having pet hair on

staffing and parking

room, clean, laundry facilities

first floor we was on smelled like weed seemingly from a staff member coming from laundry room area

would avoid room 108, next to the laundry

free laundry was definitely a plus

appreciated the free laundry as we were there for a soccer tournament and needed to wash the kids uniforms

laundry facilities codes did not work at all so we had to go to the desk more than once for change

i like laundry room for guests, pool is too small.

very clean and bright; helpful staff, on site laundry, morning coffee available.

we couldn't check in because the bed linens were still in the laundry

the tv was cutting out while the kids were watching a channel.

clean and comfortable good value for money friendly helpful staff was able to use laundry

clean staff and friendly. laundry room adequate and clean.

breakfast is better than other hotels

very clean new and modern plenty of parking great views of nature just fantastic all around

wonderful pool. great layout of amenities. spacious rooms and comfortable living spaces.

of bugs especially in laundry area

the room smelled like dirty laundry musty smell bed not comfortable

laundry machines were difficult to access. coin machines are a lot easier

clean, spacious, good breakfast and laundry facilities

laundry room had cigarettes on floor an cigarettes all in the machines

room itself was magnificent, cleanliness, bed was awesome, fireplace and overall size was great

was able to avoid a crowded lobby with the back entrance easily accessible from the parking

full breakfast,pool hot tub 4 pillows,can't ask for more

breakfast was good, staff very friendly

large room with fireplace

the restaurant food was delicious (although overpriced for breakfast), bed was comfortable, laundry facilities

only thing was they were out of quarters so i could not do laundry

laundry room on my floor was out of order

they didn't even supply a plastic laundry bag in the room

heated pool, laundry service, friendly and helpful staff

the laundry was free

free laundry was great

the staff told me it was from the laundry machines gave me a long explanation about how the building was built

great location and ample parking

has no parking fire zone signs, even though usually you park at entrances like that to check in and bring

our room was located on the first floor opposite the laundry facility, and there was a very pungent, off-putting

were in the middle of painting the front lobby, so it was a little messed up and we didn't eat breakfast

good breakfast

wifi was very slow and intermittent

wish there was breakfast