pool was spot on, since temperatures were over 35c

the price was great and breakfast was included, check in took 1 minute, and there are plenty of parking spots

* and the nice garden near to it * nice location in the mountains * standard was really great * wifi that

wifi is not very stable

aircon in the room and free parking

the terrace did not receive much sun, however to sit in the sun we just went to the south facing pool area

best breakfast, pool and room

was fabulous to just relax on the terrace looking out over the golf course/valley

room service breakfast on our terrace was great

pool bar could have stayed open later than 6

not many facilities for children - kids club was aimed at much younger children (pre-schoolers) and that was

a really lovely peaceful spot, we enjoyed just lazing in the garden by the pool

the pool is a good size and there is plenty of room on the lawn for sunbathing and relaxing

was clean, staff was top class, pool was nice it was in a lovely quiet area to relax for a few

big rooms, parking spaces, friendly welcome

loved the pool for a dip after exploring the region

there a pool and sun loungers which is very good and a beautiful garden area

basic but good breakfast

swimming pool, pool table & games room, a fully stocked bar that also sells bar snacks and a lovely

wifi very poor

was difficult to carry the luggage from the parking to the room

the hotels pools, spa and gym are excellent

the hotels pools, spa and gym are excellent

the breakfast, the staff, on site facilities, and the parking too.

breakfast choices we limited! no smoked salmon, avocado, bananas, fresh smoothies or yogurts…

and kids friendly, good breakfast, great hospitality, very nice staff, 5 star to monica and juri and

located, convenient to faro airport, spacious on site, flat parking lot, nice private terrace with table and

nice decor, friendly staff, good location if travelling by car, great breakfast

only negative thing was the wifi

hotel public space: the hotel lobby, bar and lounge area is pleasingly decorated in a colonial style and creates

very personal and small. quiet. lovely garden and pool area.

great outdoor space, with pool, terraces and gardens, and open

the rooms are cozy and clean, it has a beautifully decorated terrace, a great pool and cute garden

we went for a babymoon so spent a lot of time relaxing around the pool and in the garden which was beautiful

fabulous pool, good wifi

kitchen because it was too warm but the drinks and ice creams were great refreshments at the pool

comfy beds and the pool with all sports facilities and equipment provided was great for the kids

the use of the spa facilities/ indoor pool and the breakfast included in the price was a plus

very comfortable beds + roomy apartments, sufficiently clean and nice garden surronding + free parking lots

food was fine in bar and reasonably priced our kids had chips and pizza

great sports facilities. wifi good. staff helpful and friendly. nice and quiet in the evenings.

it's a 5-minute drive to almancil, with lidl, aldi, and a self-laundry all handy in town

the free on-site parking was also a lovely detail

there's a great pool area

bright rooms, good wifi, nice pool area near restaurants!

the complex provided secure garage parking for our motorcycles

laundry service available but was very costly- only used it as spilt red wine

great facilities eg pool area, nice gym live music at night piano & other; lots of places to relax: eg prime

- especially the porters ismail and abdulsalem proximity to golf kids club really easy to use and informal

my two kids (11 years old) couldn't get enough of the pool or the buggy

was very friendly especially the lady who worked in the kids club, my daughter had a great time

charges for laundry were extortionate

wifi didn't working in new wing

my kids didn't like their range of cereals, so i

pool area is beautiful and clean, staff are all nice and helpful (including the cleaning staff)

liked everything including the swimming pool and breakfast

the garden and swimming pool area was fantastic lovely comfortable beds to lie on and catch the

some facilities in room need better maintenance, clogged bathtub, kitchen doors falling apart

maybe big crowds of golfers need to keep the noise down when near the pool area

was only one socket in the kitchen area, and my laptop kept tripping the fuse

bar service was a little slow at times another member of staff would help

very friendly, pool was clean and a good size

the waiter coming outside to tell us that we have to smoke quick coz they going to close the kitchen

there is no bar where you can casually sit and chat with fellow travellers

the gym area in the basement needs a refresh..

at the pool is weak, but they’re getting it fixed soon

kids excited that there is a tv in the bath, but its so old sound didn't work etc

great location rooms and pool

the gym had the best up to date machines and the baths even had tvs

i used the gym every day and i found it very well equipped

perfectly clean, fabulous service wether in the bar , restaurant, spa or around the pool

really great property for travelling with kids. pools were fabulous, staff were very helpful!

really great gym for a hotel

used the rubi bar twice for drinks

resort itself is lovely, with great facilities, free beach towels, 2 different pools, gym etc

the pool facilities were close to the room and parking was excellent

the property's fault but beware travelling during school holidays - way too many spoiled kids running around

we also enjoyed the real fireplace at the lobby, which was almost always on those days and that created a

gym,outside cinema, rooms the private island with picnic made by the restaurant heaven

breakfast, gym,outside cinema, rooms the private island with picnic made by the restaurant heaven

onsite activities are limited for kids over

lovely pool and free parking which we requested

the pool was lovely and the food at breakfast, bar snacks and dinner was delicious

ease of parking and location.

s was all round good, rooms comfortable, facilities good and excellent wifi

the wifi seemed to only work at reception not the rooms

parking was available

parking not great when its busy

breakfast was adequate ,would have liked a full breakfast .

large room with massive double bed good breakfast and a nice pool area

very clean, nice rooms and great pool. the staff was super friendly and breakfast great!

are 3 swimming pools but they were full of kids, and the one for adults was quite small

everything was perfect. the breakfast buffet selection was the best we had ever had.

the spa is also worth a visit- we had the zen massage and it was exceptional we travelled as two young

great breakfast and large bed. staff were very friendly and helpful. good gym.

being right across from the golf course was a nice bonus, and short drive away from the marina and all of its

no dish soap and laundry detergent in the room on arrival.

the kitchen was very well equipped. satellite tv was fantastic when you have small kids.

i couldn't get the spa bath to work, no issue but would have been nice.

we had a 2 bed apartment for 2 adults and 2 kids and it’s massive and very well equipped

the spa staff were exceptionally nice & very professional

from the reception and restaurant (breakfast) staff to the cleaning staff, nothing was too much trouble and

staff was super helpful, spoke great english and loved kids

the gym was great

great reception and bar area with terrace too for eating and drinking outside

pool was perfect, gym excellent

area was attractive and not overcrowded, the room was spacious, the bed so comfortable and the breakfast delicious

and friendly boutique hotel, nice pool nd garden area

location, spotless & wonderful staff - i was able to have a late check out for my evening flight which made all

good parking and comfortable stay

friendly and family environment. pet friendliness.

pool that was closed none of this info was not shared to us at all prior or during stay, sent for laundry and

staff, shuttle bus into vilamoura , great facilities ( pools , bars, restaurants, shops, gym)

was amazing, service excellent, room service fabulous

great customer service..food gym pools all vg

into the parking needs a special pass, so when you arrive it takes some time to get in

the breakfast is great and everyone really goes the extra mile to make you feel at ease and comfortable

lovely pool area, with gardens also a chill-out area which is fabulous especially in the evenings

there is a bar and supposed to be towels provided for the pool but as no one was around we couldn't make use

comfortable clean and quiet room. great breakfast.

bed was the most comfortable, pool was perfect

borrow me an iron, offered laundry service which was ridiculous as i just spent the night there

extra pillows in our room 1 particular man on reception (evening shift) moaned he had to go to laundry to get

i had a wedding the next day and i was able to drop my clothes to iron in the laundry service at an inexpensive

no iron available from reception (there is a laundry service which is pay per item)

was a good surprise have all the services that i needed available: laundry, parking, restaurant and very delicious

of the room, fully equipped kitchen, laundry machine :), very friendly helpful personnel at

free wifi very. kwan and comfy

10/10 experience great for families and kids

did not like that we had to pay for wifi and for the use of covered pool/gym

too many cards etc for towels plus gym should be included in price.

it also would have been nice to have some laundry detergent

food excellent bar one restaurant

outdoor kitchen was very run down

were extremely polite, friendly and helpful and helped us store luggage and call the resort shuttle which also

gym needs significant

needs a laundry facility, families need to clean clothes when staying for an extended period

guest relations openly admit they are having laundry problems, and a shortage of housekeeping staff

the pool men were super helpful and kind

room service was raw and had to be reordered - food at the oasis bar was ok but not great

excellent breakfast. very comfortable room/suite.

the kitchen area had everything you might need during your stay, and with a built-in bbq and pizza oven

outdoor heated pool

wifi

was quiet and great for the kids getting to sleep at night

in particular, indoor pool and gym small and poorly designed when considered against size and quality of resort

breakfast, although good, could have had more selection, ie i like bacon and my wife likes mixed

a short drive to the lovely old town of faro and within walking distance to local bars and restaurants

also, because it is in a newer part of faro it had plenty of free parking

we had breakfast at 7 am and were pleasantly surprised by the variety of food available

very clean, brilliant location ,excellent room service and good breakfast.

pool was still closed and no wifi in the room (but good connection in spacious lobby - so not too crowded either

what can i say location ,breakfast ,staff,a good all round hassle free stay.thanks

location is excellent staff really friendly. pool very clean and gets lots of sunshine.

in my room; then could not turn tv off (remote); b'fast food was mostly gone; would not let me late check out

last but not least, ricardo, the bar man, with such a wonderful charismatic charm that just made you really

in the hotel were knocking on my door , ringing the phone , plus they charged me 57euro for my laundry

great location....friendly staff, spotless rooms...good wifi....comfy beds

next to the beach is the location perfect. nice wine bar just round the corner.

clean rooms. room service - great job. thank you. swimming pool. filters could work better.

very nice hotel, friendly staff, good breakfast. but coffee should be ground, no instant(((

booking was changed to ria park hotel and spa which is a 5 star

again lounge bar staff could be a little more friendly and helpful.

kids club closed - wasn’t made aware of this beforehand out dated interior but very clean

the pool facilities were excellent

the kids club is very poorly managed

breakfast was lovely

swimming pools and spa was very nice.

spa facilities

kids club was excellent and paula who entertain the children was outstanding

the gym was not spacious enough. it would be nice to invest in it.

therefore have to incur the extra cost of laundry facilities

there was no iron in the room , i arrived late so was not possible to use the laundry service

laundry service

was no iron available, only a laundry service which was not applicable to us and we had a wedding to attend

no ironing board or iron in the room and only option a minimum 24 hours laundry service

good place, close to the airport, has parking and good wifi. the room as are big and clean.

the small pool at the courtyard is a nice place to relax and chill out

clean, nice little pool, rooms are huge and have a bath there's a restaurant inside and airport is only 5 mins

even has a small pool outside and a restaurant on site

liked the hotel, close enough to the bus stops, there is parking and a small pool

gym was good too

kids club down is down the street on a different property

very very nice clientel family orientated lots of kids but very well behaved due to nice respectful parents

the pool bar and room service menu was a bit limited. the spa was a bit small.

kids club was perfect

, staff claims, the hotel couldn't offer laundry service

very strong wifi

gym closed at 9pm

the weather was not good and there was plenty of space in the bar area to chill out

breakfast was very good and plenty of choice

power cuts fire alarms going off when they shouldn t have and i put clothes in for laundry one was

i also really loved the gym and spa

pool spa gym bar and restaurant all so lovey

uneven with the rest, room service was surprisingly awful - called at around 10pm to ask for a drink and the

the breakfast was phenomenal. the indoor pool was fab.

free parking to rear, valet parking on arrival

the kids club staff and support. overall friendly staff.

room service food the same

the hotel used to offer a round of golf at san lorenzo but no longer does this.

great kids club

the food, whether it was breakfast, room service, snacks by the pool or dinner was of excellent quality

parking is free and staff were very helpful and

the gym, sauna

elderly parents visited us for lunch and sat by the pool briefly - would be good for older people to have sun

they serve a delicious breakfast and have a great pool bar for lunch

everything. the spa is also amazing. best massage abs facial i ve ever had.

perfect, staff are very friendly, the food was just as you would expect in a 5 star hotel, the pool is a great

location, i was alone and the staff treated me well and always made sure i felt safe in the bar in the evening

(wifi is free, only mentioned cos later question asks about paid wifi

the staff was excellent and so was the room. loved the little chocolates left by room service.

room service was not good

breakfast amazing

parking on-site, great breakfast, bar and restaurant in the building and two nice pools

the hotel had a small gym and very old equipment but it was enough to do a workout on our holiday

aircon was bit hit and miss gym could do with some improvements

beautiful setting and wonderful breakfast to

room as requested had 2 single beds, and the pool was amazing

we enjoyed a walk into the town but returning to relax around the hotel pool

kitchenette in our room was very basic; not possible to cook for family with only one pan; small

breakfast was perfect

no laundry

having the swimming pool, a little outside bar and a small food selection, was more than i had expected and we

wifi was great, and there was plenty of car parking spaces

excellent value for money: for 100 included a bar and a pool and a very comfortable room: much better than

mins walk from the airport super receptionist with good english open 24 hrs and has a bar and outdoor pool

there was no iron in the room and the cost for laundry/iron service was ridiculous

no laundry self service - no options to wash clothes

gym was very dirty and lacked attention

outstanding animation for kids (specially ines)

reception was always busy with minimal staff which was frustrating when just wanting a key to the gym

it has two pools: one for adults and another one for the kids

the gym is equipment is dated in comparison to other 5 star hotels.

the staff were amazing, the daily treats in the room for the adults & kids were a delight , the pool area, the

beachside location, large well appointed rooms, excellent breakfast offering, excellent access to the boardwalk

it felt tired and the offering from room service food was dire

bedroom was clean with towels sealed in a laundry bag - a nice touch

helpful and very friendly all ways cleaning all areas of the hotel 24/7 some one on front desk breakfast was

didn't stop for breakfast having a early pick up

ways cleaning all areas of the hotel 24/7 some one on front desk breakfast was good and a small bar good location

breakfast was good enjoyed the sun roof nice bar good air condition

hotel is excellent, the rooms are large and spacious with fully equipped kitchen:)there is also a pool if you

the gym was not maintained and the spa (jacuzzi and sauna) were not functional.

location is very quite with gym, small spa and swimming pool accessable for free

big rooms and fully equipped kitchen, even including a dish washer

however, the room has a very well equipped kitchenette and there is a supermarket very close by

window view was the hotels laundry piles

clean laundry, and my room had a balcony

wifi good, breakfast ok, and lots of it

the bar did not open !

we were also told that kids eat for free and so we will only pay for adults but it turned out there is age

wifi was below average

possibility of parking on site

parking area is minimal.

not so pet friendly

the bar was great

) wellness facilities welcome drink delicious breakfast comfortable

welcome on check in, rooms, breakfast, staff everything about the place is perfect.

the deluxe suite with spa bath was comfortable and beautifully decorated

place, great location, friendly people, beautiful room with a jacuzzi, nice pooltable, perfect breakfast

the breakfast was amazing and service excellent thank you again

as well as the laundry service and the spa (

the gym is next to the heated pool and doesn't have proper airco

the deck bar and bar at the hotel are also grate with delicious cocktails and food

kids club

restaurant, pool and bar staff were incredible

there was a sound of hotel laundry at night and it was disturbing

very good laundry service

laundry service very good value for money

the laundry service was a real bonus

the room was large enough for a family, the wifi was good. breakfast was great.

clean apt superb location near all the best restaurants fully equipped kitchen excellent communications with

late check out was no problem

aside from the usual kitchen utensils there were containers in case you wanted a picnic, there were umbrellas

spacious with top quality facilities, large master bedroom,large open plan sitting area and kitchen,a large

weak wifi

nice garden good breakfast pool area quiet,adults only

i have not noticed any missing facilities, but a gym would be nice.

adults only in this context means mostly retirees, but you won't ever hear me complain about the

no gym

the laundry dryer also did not function, though we discovered this late and did not have the

great pool amazing vibe

in the spa the hot tub was broken (no bubbles) and one of the two showers near sauna wasn t working

the gym is stuffy and a dated the way it s all cramped into one room, i d expect something more

- not enough stuff in the kitchen to cook etc

a stunning location on one of portugal's best beaches, huge grounds, golf fields, huge scattered pine trees

ideal for families with kids (there were a few families with pre-school age kids) and great for lunch but not

is more suited to a family with young kids, not a couple

the garden, went swimming in the indoors pool, went for a run on the beach, and exercised in the gym

breakfast food quality is good, not amazing

most hotels just provide a towel at entrance to sauna which is then deposited in a laundry basket at the end

asked for an iron 4 times, just to be fobbed off and one man rudely suggested we could use the laundry service

and when we asked reception if we could use the iron, we were told we couldn't because it was laundry day, and

when i called to have laundry done i was told they were too busy and to call back later

no iron in room have to pay for laundry service areas of the hotel dated

facilities a great deal of thought went into the layout of the rooms ,restaurants,spa and gym

fantastic 5 star hotel the restaurants were all good particularly lunch by the pool

breakfast was great and room was comfortable and well appointed

the breakfast was superb

really clean, great gym fitting, lovely pool setting and rooftop

rubbish and dirty laundry left all day in stairwell

we asked about laundry machine (with extra fee), as it states on their page

if you need to laundry there is a small self serve laundromat down road, really good and you can go have

when we mentioned this at the reception (there had been a problem with the laundry, which can always happen,

facilities in bar room service 7 euro to order a drink from the bar

the toillets near the principal swimming pool of the hotel

in the winter, this was an amazing place to stay with kids

parking can sometimes be difficult, no pavement for people to walk in and out of the property.

should be adult only pool

was dated, kitchen and bathrooms both slightly shabby

no dinner options for kids at the restaurant

bathrobe and slippers in the room and no (room service) menu of the ria formosa restaurant

ideal for party animals, but if your (or your kids) want to get an early sleep be prepared to bring some

comfy beds and great choice and selection for breakfast

only stayed one night while in transit so did not take full advantage of the rooftop lounge and pool

nice laundry

wifi could have been better

wifi didn t work for us, also there was just like one or two sockets, so hard to charge multiple

the time we were there, there was a problem with getting any wifi other than in the reception area and restaurant

wifi was good and stable

is good (near 2 supermarkets ,local markets ,self-service laundry,nice restaurants) ☆very good cocktail on

unfortunately the roof top bar was closed. but the view from there was still nice.

rooftop bar was an added bonus and the restaurant next door was beautiful

omg the roof top bar ... love those two ... just amazing

we really enjoyed the stay at the rooftop bar too

nothing i can think of maybe something to leave your laundry to dry

i liked the spacious shared areas, modern look, good wifi, aircon & big rooftop terrace.

also, the rooftop bar is closed and although the area can be used it is not kept clean or maintained a couple

beautiful courtyard and rooftop modern allowed early check in: as soon as the room was ready place to store

the champagne bar is perfect for pre dinner drinks

wifi works great, anywhere on the resort.

), 5 eur per room service (your spoon felt down, need new

since it was cold, (went in january) kids really liked being in their indoor pool that had huge skylights

it s a pity to don t profit from the potential of this space

no facility for hanging up washing in the bathroom (a holiday weekend meant no hotel laundry

have allergies to the perfumed laundry soap and had a hard time breathing while there, otherwise, it was great

breakfast poor average room cleanliness and comfort hotel lacked character and appeared soul less room service

wifi worked in the main areas but little to no signal strength in the room.

the beautiful decor, roof terrace , breakfast.

excellent breakfast, we were spoiled for choice

hotel could be more kids or youth friendly, it was more for older couples, with quiet jazz music in the evening

property with excellent amenities like the outdoor pool, spa, gym, and daily activities planned

no possibility to order snacks at the pool bar after 18.30 and to order in advance for a table

very clam respite feel, great breakfast buffet, reasonable pool side drinks and snacks