the pool was great and we loved the outdoor space on our room

we loved the gardens and the pool area

kitchen because it was too warm but the drinks and ice creams were great refreshments at the pool

fabulous pool, good wifi

swimming pool is also great to cool down or do exercises in the morning

the wifi connection was very fast and accessible in

nothing it was just what we wanted relaxing, well maintained and small with a great clean pool.

very clean, nice rooms and great pool. the staff was super friendly and breakfast great!

there were not many restaurants to choose from --but we enjoyed the tapas bar and the piri piri

clean, lovely breakfast great pool, lovely staff

good location, great facilities and very clean. pool and parking a massive plus.

located, convenient to faro airport, spacious on site, flat parking lot, nice private terrace with table and

very clean the staff are really nice and the breakfast is outstanding

comfortable free parking

was no menu for room service

pool that was closed none of this info was not shared to us at all prior or during stay, sent for laundry and

more pool space more activities for kids and adults - maybe a pool table can be added?

beautiful views out to the golf course. wonderful massage treatment in the spa. valet parking.

my kids didn’t use the pool during our stay

very attentive and nice staff all around from restaurants to kids club

perfect hotel for a golf trip, very tidy and close to marina.

grass needs maintaining and a bit of background music needed by the pool

much central location to all vilamoura golf, and convenient for a brisk walk, or cheap taxi to the marina

service, staff location for golf courses

no breakfast included paid wifi no table and chair inside room

mixer, coffee filter, filter for spaghetti macaroni and tin and bottle openers in kitchen equipment and long

very comfortable beds + roomy apartments, sufficiently clean and nice garden surronding + free parking lots

which was a base for us for the week whilst over for a family wedding and somewhere where the kids (all different

the comfortable beds; - outdoor space: pool, kids area; - gym and all sports facilities; - calmness of grounds

were fantastic, pool, indoor and outdoor, gym was great, tennis courts, basketball and soccer astroturf, we did

peaceful, beautiful swimming pool , excellent breakfast

there concept is mostly consistent, for example they have no breakfast buffet and this makes it so much better

staff was super friendly, location amazing and breakfast was definitely for champions

we loved breakfast overlooking the amazing herb garden, coming home to a wonderful dinner most nights, and

we enjoyed a walk into the town but returning to relax around the hotel pool

hotel with stunning pool area, comfortable sun loungers and attentive pool staff

breakfast poor bar experience room service dont do it

room service wouldn t answer phone. unable to order from reception. room had funny smell.

very nice hotel next to golf range

excellent adults pool away from the kids.

would be good to have some background music at the pool and a bench outside for waiting on taxis /

of golfers stay here as it is mainly a golf resort

lovely hotel and sitting outside with breakfast was the perfect start to the day.

customer service is horrible - room service is advertised but they don t pick up the phone - noise at 3am,

great reception and bar area with terrace too for eating and drinking outside

golf bookings from hotel.courtesy bus to marina and beach area.

the pools are very good, the gym was very well equipped, and overall the hotel was very good

kids loved play area also and used indoor pool at hilton once we sampled the outdoor ones

hotel has been going under some refurbishment since our last stay and the gym and main pool area facilities

the reception staff were so helpful. use of hilton facilities and spa was fantastic.

no dish soap and laundry detergent in the room on arrival.

); good food, good location, free car parking

ordered room service and had to go to the bar to pick it up !!

good parking

was very good, in particular, so convenient to go playing golf next door

we got spa treatments that were very reasonable in price and we enjoyed them

all the staff were super friendly; the bar staff, cleaners, guest and front of house

size rooms, breakfast included, nice quiet spot, adults only, nice pools, friendly helpful staff, good value

be aware that it's adults only, so you must like quietness

car parking space

the laundry dryer also did not function, though we discovered this late and did not have the

great kitchen

we had a great apartment overlooking the pool

- not enough stuff in the kitchen to cook etc

and she said that we need to complain to management - so,guys, we are complaining sort of :) - kids club we

mirador cliff side bar was stunning

in the 2 pirate ships as in the hotel info you sort of think these are on the children's pool but they aren't

excellent rooms. very comfortable. loved having the golf course on site.

sunbeds in the beach really poor, room service cleaned the room quite late in the evening, we have meet them

the resort is beautiful and if u have kids under 12 this is a children's paradise

as well as the laundry service and the spa (

the food at breakfast and dinner at the buffet was fabulous

great kids club too

the bar and evening entertainment was so enjoyable

food options at lunch time - as far as i know it was only available by the pool bar and room service so limited

there was no iron in the room and the cost for laundry/iron service was ridiculous

no laundry self service - no options to wash clothes

pool was fab. the staff were amazing. very helpful and friendly. very hard working.

sometimes short of staff in the bar so queues built up.

in the dining area (missing cutlery, glasses, dishes); wasn t clearly informed that the mini golf and some

location above the beach, with pretty gardens round the pool too

should be adult only pool

euro 45 to play 9 holes in the golfcourse, what is simply far too much

variois activities for kids are

it was perfect for the kids, the swimming pool, and the beach was excellent, and i loved it

since it was cold, (went in january) kids really liked being in their indoor pool that had huge skylights

many areas where you can relax and do sports like golf, tennis, panel, bicycle (you can rent the at the property

resort is huge family friendly and very beautiful,i would advice for families with small kids as there everything

plenty for kids to do

the champagne bar is perfect for pre dinner drinks

laundry service available but was very costly- only used it as spilt red wine

then the golf course was so stunning the best i ve ever played

the bar around the pool was great and never too crowed

golf courses were fabulous

even if just 1 person smokes it disturbs a lot of people who need to sit in the smell and the kids around having

wifi excellent - no faffing with passwords - excellent connection wherever you were on the property

a fabulous kids club too which is very well run

the location is fantastic, the views amazing and the spa was super

pool bar provided good quality food

hotel, spacious rooms, excellent service, very good kids club, great facilities and delicious meals with a huge

the indoor pool and gym were great

pool, clean and quiet

area, staff, breakfast, outdoor area, dinner.

the gym is brand new with state of the art equipment

the wifi is pretty poor speed wise and the rooms could be updated.

guest do not observe the policies at the facilities, such as use towels is sauna or parents bring kids<12 years

the staff were friendly and the cleaning room service was great

& dinner were exceptional, really good always & lunch from pool bar fabulous too

the room, lobby, bar, buffet, gym, public spaces and any other facilities are very clean

guest do not observe the policies at the facilities, such as use towels is sauna or parents bring kids<12 years

was no iron available, only a laundry service which was not applicable to us and we had a wedding to attend

laundry service

iron available in your room have to pay for laundry service

therefore have to incur the extra cost of laundry facilities

there was not an iron in the property anywhere to use and you had to pay a laundry service which took 48

parking garage was unavailable the night we stayed, disappointing since parking was a key factor in

however, friends bar is 1 min walk away they do lovely breakfast, friendly and good service

would great if the bar was open and they did snacks especially in the months

great location near the beach. good parking options.

breakfast was fine with limited dishes but enough for a breakfast

the staff was excellent and so was the room. loved the little chocolates left by room service.

the hotel has wonderful spa facilities too

lovely breakfast included

breakfast was amazing with so much to chose from - the gym was very well equipped- the bar staff were very

only minor improvement would be the opening hours of the indoor bar on level 0

an early check in and a late check out

friendly staff, very clean room and lovely pool.

the room and all the facilities were ample and didn t feel crowded wifi was easy to connect to and worked

pool area gym all very good

fantastic shuttle service to and from golf courses excellent breakfast especially the coffee

at the beach, few minutes walk to the marina, room was so quiet with good air con, also had small kitchenette

room service was excellent and prompt and staff were very polite and helpful, especially in the

pool and kids pool and playground are excellent

next to the beach, few minutes walk into marina, nice rooms, great selection at breakfast, nice pool and friendly

fault is the pool bar

we liked the green initiative to minimise laundry etc

to house cleaners, at reception complementary cookies and flavoured water, to free breakfast and wifi

the staff was really friendly, the breakfast was great and the whole place was spotless

good breakfast buffet

the breakfast was very good

power cuts fire alarms going off when they shouldn t have and i put clothes in for laundry one was

, just in front of the beach with easy access, which is very handy, especially for kids

attentive staff and free transport to golf courses around

the gym this time

hotel restaurant, pool, beach bar, parking all at very high level

breakfast had a vast variety and all was delicious

there is a possibility to play mini golf, bilard and few other games after spending all day in the waterpark

the food and drinks at the bar were a bit pricey

and even we didn´t go with kids, it is a great familyfriend

the hotels pools, spa and gym are excellent

breakfast great

helpful smiling staff, great breakfast, close to many restaurants, two pools, reception allowed access to their

staff at reception and by the pool were incredibly friendly & helpful

one large swimming pool

breakfast was good. reception was very friendly and helpful. always happy to help.

charges for laundry were extortionate

room was a good size. ample parking

pool area and bar areas were lovely, better than the pictures looked

zealous staff constantly stop the kids having fun in the pool

breakfast and the pool was phenomenal

everything. lovely pools and bar , clean and fresh

free parking and possible to put our bikes inside the hotel

no indoor pool, not great dining in options

having kitchen was really nice as we cooked breakfast and had it on the huuuge balcony =) kitchen had all

we manage to go to 10 diferente swimming pool

drinking late night parties waking children up my wife was sexually harressed on her way to the laundry room

laundry service available, only laundry room with two not very clean machines kids club was eur 10

the laundry service was a little disappointing

everything on site including food shop, laundry facilities

parking space

in the hotel were knocking on my door , ringing the phone , plus they charged me 57euro for my laundry

lots of choices for breakfast

sometimes(i had once to wait 15 minutes for the reception staff and another time, for the bar staff

wifi is available in every room

breakfast was sometimes cold

, staff claims, the hotel couldn't offer laundry service

the breakfast was excellent and i was very impressed with the gym equipment

pool was a bit smaller than expected but did what it says on the tin lovely walks and great pubs

information should be posted around the hotel regarding hours of snacks and bar and beach chair/towel

noise every night ,noisy kids running through corridors late at night doors banging, uncomfortable bed

would of liked laundry facilities and my bath tub was peeling off inside.

lovely atmosphere, mostly couples & adults

friendly staff, clean, great buffet breakfast, nice pool, lots of parking

swimming pool, good continental and british breakfast, staff very helpful, elegant building, good wifi connection

wifi is absolutely terrible - and also is the phone network from parts of the hotel - when i asked

friend staying with us, who was checking out earlier, was incorrectly told she had an outstanding laundry charge

fantastic kids club

the staff especially renato from the bar who is so professional and good at his job were so friendly and well

choice of restaurants and facilities and that we had the use of the spa on our final day as we had a late

loved the room with a beautiful sea view and balcony, the beach and the pool, the spa and the delicious breakfast

the breakfast coffee with powder milk and the watery orange juice.

a crying shame as the area is surrounded by as many orange trees as golf courses

the wifi is really really slow !

pool was still closed and no wifi in the room (but good connection in spacious lobby - so not too

no wifi in the room, many ants in the room

borrow me an iron, offered laundry service which was ridiculous as i just spent the night there

extra pillows in our room 1 particular man on reception (evening shift) moaned he had to go to laundry to get

i had a wedding the next day and i was able to drop my clothes to iron in the laundry service at an inexpensive

was a good surprise have all the services that i needed available: laundry, parking, restaurant and very delicious

no iron available from reception (there is a laundry service which is pay per item)

we need to use the iron in the self service laundry room and can t take it to our rooms, the iron wasn t

terrace could have had somewhere for laundry to dry out and a little table to go with the chairs

better days very worn and tatty facilities in room; no iron in room but available in basement laundry room along

there is one located downstairs in the laundry room but it is locked at 6pm, so if like me you want to iron a

clean, self catering facilities, nice bar area, value for money, small library and snack machine, laundry

hotel bar other than pool bar which shuts early evening, is in a loud location which attracts english

free wifi was also available

loud music from bar across the road in evening time

wifi was probably the worst wifi i ve ever experienced at a hotel

we booked a last minute honeymoon and the hotel was amazing , adults only too which was perfection

there are enough parking places in front of the hotel

the wifi signal was hit and miss and needs booster/stronger signal

we had an issue with the wifi, but the staff addressed this straight away and solved the issue for us

room service not great

room service food could have tasted better

staff at the pool bar were not the happiest and the selection of food and drinks was a bare minimum and some

breakfast was nice as you would buy of the high street, hotel was clean pool side was clean staff

brilliant service and breakfast,reception also brilliant

staff were sooooooo lovey and accommodating, we availed of the activities of tennis and mini golf which was fun

the bar was very expensive

clean laundry every day

the reception was helpful when asking about the laundry (5 )

someone brought me towels but claimed her shift had ended so she s not collected the dirty laundry someone

self service laundry on each floor

strong smelling laundry cleaners - please stop using such strong smelling soaps

onsite laundry and dryer were not functional (or easy to operate)

we also made use of the laundry facilities throughout and it was easy to use

laundry facilities were easy to use, and the staff were

i also used the self service laundry, very important when you are traveling with kids

didn t like that there seemed to be consistent issues with the laundry facilities

lots of kids though - if kids aren't your thing you may reconsider

the gym and spa area is very old and not taken care of

rooms were decent size. pool area quite spacious. aircon an wifi worked well.

the spa area was a great touch, especially the sauna and steamroom, we were probably fortunate as one 1

facilities, gym, breakfast, entertainment possibilities throughout the week

i used the laundry once but had to pay double the price shown on the laundry list because the computer said so

free, big breakfast with buffet, very nice and large room with confortable bed, large bathroom, very

good selection of foods at the restaurant, kids enjoyed the kids club and all the kids activities

wifi only worked at the reception

hotel with nice breakfast

it's a 5-minute drive to almancil, with lidl, aldi, and a self-laundry all handy in town

good price nice breakfast great location near to quinta do lago and friendly staff

bright rooms, good wifi, nice pool area near restaurants!

room clean ,,,,very secure and parking and pool good

the breakfast is a massive hit with my kids 7 & 10 they love making themselves pancakes, cereal, yoghurt, fruit

laundry facilities would have made the place better.

no kleenex boxes no face cloths no dish cloths no laundry service

only recommendation would be to add a laundry in the building for guests who stay for longer times otherwise

the indoor pool and spa is just a fantastic addition and again spotlessly clean

kids pool is appropriate for toddler fun

laundry machine as well for an extra fee

it s on a steep hill but you can get assistance by golf style buggy

everything, nice room, walking-distance beach, nice breakfast.

range of food for kids wasn t great snack bar opened late and closed early

good location, clean,helpful,1 minutes to beach, nice swimming pool,

you have to use their laundry service, which of course is not cheap

provide body lotion, hair conditioner, an iron to borrow (vila gale makes you use their paid for laundry facilities

didn't like the price of laundry through the hotel; however, we just went down the street and did it ourselves

iron, though they did have a laundry service

no irons available, hotel only offers a laundry service.

great value, including so much - big room, pool, breakfast and nice location.

buffet breakfast with a good choice .

wifi code has to be given from reception - no big deal - just a little unusual

the kindness of the staff of the hotel, the room was very nice, clean and comfortable, the breakfast was very

the breakfast far exceeded my expectations and was fresh and there was a good choice of hot and cold

it also would have been nice to have some laundry detergent

so clean & grateful for essentials let in kitchen

the shuttle service was great.. l have older kids and it was great to have it

would have preferred gym to have slightly longer opening hours

the shuttle service was great.. l have older kids and it was great to have it

laundry service

the only thing this hotel is missing, is a swimming pool

only thing that is missing from this property is a pool, if they could make the end of the roof terrace into a

missed the roof top bar and jacuzzi, closed a day before we arrived but its stunning

roof top bar and friendly helpful staff

parking should be done by the valets and guests must always have parking. rooms need updating.

hotel good for kids and teenagers

old school charm, very clean, wonderful breakfast.

room, breakfast room, parking staff attitude

good breakfast and lovely pool area

wifi only worked in one corner of the room, but it did work

staff are very kindly wifi in the room is very

good bathroom, hot water, cleaning, perfect wifi signal - all was value for money

pool and when booking we requested a balcony and got a door that opened to a small space you could

it is basic and has no pool

the hotel has a laundry facility that is included in the stay for free

there s only one iron, in the laundry room, for the whole hotel

great addition of a laundry room on our floor - quick access to an iron and washing machine which was perfect

i was even able to do my washing before i went home in the free laundry facilities

the wasnt an iron in the room bit there was a laundry room with all the facilities for guests to use

they were kind to get my much needed laundry back to me the next day

i had laundry done which k was told would be 48 hours and it took 5 days - very disappointing

if you decide to use the laundry service, make sure you fill the form or they will not take your clothes

bar staff

not adults only

the bathtub was dirty and the laundry of the bed had some holes

location, just a step away from everything, restaurants, beach, travel agencies, shops, bar street, but far

thought the young lady was looking after the food at breakfast time was very rude most mornings when asking for

the pool on the roof was also nice

breakfast was everything you needed

free parking, friendly lady at the reception, helpfull staff

relaxed chilled atmosphere, staff were discreet yet present, the pool area was attractive and not overcrowded

pool was clean and secluded

and friendly boutique hotel, nice pool nd garden area

lush surroundings located in a prestigious upscale area with villas and golf courses

staff is very friendly and helpful, the private parking just outside and the restaurant a plus

dinner was lovely and we had breakfast included with plenty of options

the swimming pool and gardens were beautiful

it anyways so it's fine as well, the pool is not big but it's enough to be enjoyable, plenty of parking for cars

parking on site

nice and quiet, great access and parking and not far from an amazing beach

a very comfortable hotel, lovely staff. breakfast was good.

the pool is a lovely place to sit and enjoy the sun

and lunch were superb, bar in pool area superb, service was excellent, check in was quick and easy even got our

the wifi seemed to only work at reception not the rooms

the floors were filthy. very tired looking. decor needs update . very 1980s. no laundry

the gym facilities are really not existing. the hotel should not even say there is one.

room when we asked for a double room - not good for a couple who have not been away without their kids for 7

i do not think they are very suitable for adults

to the chef also, the foods were delicious and beautifully presented at each sitting, whether breakfast, lunch

free parking outside

nice pool

room was brilliant for my family we were so near to the pool

the hallways could be a little musty, and parking was a small pain, but it was a nice stay.

wifi in rooms would be nice.

not many facilities for children - kids club was aimed at much younger children (pre-schoolers) and that was

hotel with plenty of room around the pool

had basically a private pool, a warm welcome and it was pet friendly

easy check in, the consistent and filling breakfast, views from the room, unique and convenient pool and poolside

easy parking. pet friendly. clean and bright. good breakfast. good value overall.

is a little bit old and the swimming pool is not warmed we need to input the wifi identification all the time

of the swimming pool needs renovation - kids scratches their feet

gym and room were superb

golf was outstanding. property is luxurious

great resort for golf and leisure, safe, calm anf relaxed.

ombria kitchen dinner was very good and the cocktails from the bar were amazing

good kids club bit expensive free in other hotels in area

service very various breakfast very good spa actually everything is on very high

found ourselves walking to the bar by the pool as there wasn't enough pool staff to help

wifi didn t work initially, (we used guest), tv in bath had to be reset, took 10 mins for shower

room and pool ist rate

liked everything, reception area, the room, the view, the facilities, room service, pool bar, lounge bar

10min cab to praca great outdoor pool

good for kids with a nice playroom to keep them entertained

kids club down is down the street on a different property

room service had to be constantly prompted about drinking water and milk in the room

the spa facilities was

and a large comfortable bed and a great, well stocked bathroom, staff at poolside and the pool bar were very

breakfast room service could be a consideration , although the restaurant for breakfast is

kids club was only for very small children but seemed great in terms of their facilities, it was

breakfast room service could be a consideration , although the restaurant for breakfast is beautiful and the

wifi, the furniture is a bit outdated, the bar is a little expensive compared to other places

very relaxing & peaceful to sit at the pool ( adults only)

breakfast is leisurely with an excellent and extensive choice

breakfast was plentiful

ample secure parking

the swimming pools outside are not heated, and there is no serving bar poolside

free shuttle in to old town but only 4/5euro if wanting to go in on own

paying 15€ /person/day for a small interior pool is insane, having three kids this would have been quite

there is no gym, calistenia outside doesn't cover for a gym

only reason i would not give the full 10/10 was that i wanted an omelette with my breakfast and had to pay

an item of my belongings was taken by a cleaner and sent to laundry without asking

wifi without protection

the wifi internet is very slow, sometimes unusable

but the quality of the choice wasn t necessarily up to a 5* hotel, same for the food on the room service menu

bar of sushi was also very good, for sushi lovers

of the room, fully equipped kitchen, laundry machine :), very friendly helpful personnel at

wifi could have been free

location, the greenery, the staff were fabulous, swimming pool - just a great location

only problem i had was finding a parking place for he car after returning from a meal out at night

extra charges for use of gym and indoor pool are unneccessary