bedroom was clean with towels sealed in a laundry bag - a nice touch

frequent disconnection of the wifi. room view some crockery and kettle could be facilitated.

terrace view and they arranged an early breakfast when we had to leave early for our flight back

very clean and the staff were very helpful. breakfast was very good.

breakfast excellent!

clean laundry, and my room had a balcony

window view was the hotels laundry piles

great wifi good breakfast really nice and clean room

great wifi

we were also told that kids eat for free and so we will only pay for adults but it turned out there is age

great location and free parking. comfortable room, very nice staff

car parking

location is good, parking is a bit of a problem but not serious

bar selling drinks and snacks

wifi was not functioning in the room for the second day of our stay

laundry service very good value for money

the laundry service was a real bonus

there was a sound of hotel laundry at night and it was disturbing

very good laundry service

decent choice for breakfast and good strong wifi

fantastic breakfast

welcome on check in, rooms, breakfast, staff everything about the place is perfect.

got an upgraded room with a spa bathtub; which was simply great

wifi in the room we stayed was horrible

we had a problem with the water temperature of the spa bath, but the staff was ready to help.

late check out was no problem

spacious with top quality facilities, large master bedroom,large open plan sitting area and kitchen,a large

aside from the usual kitchen utensils there were containers in case you wanted a picnic, there were umbrellas

clean apt superb location near all the best restaurants fully equipped kitchen excellent communications with

breakfast, although good, could have had more selection, ie i like bacon and my wife likes mixed

i was given a packed breakfast when i left

wifi good pool lovely shuttle service to town at times and airport

breakfast and reception was very good and the staffs were very friendly and what i observed they

there is a pleasant bar area where snacks and light meals are also available

and when we asked reception if we could use the iron, we were told we couldn't because it was laundry day, and

no ironing facility available to do yourself - only an expensive laundry service.

item like an iron and ironing board not available on request ,was told there is only a laundry service

when i called to have laundry done i was told they were too busy and to call back later

most hotels just provide a towel at entrance to sauna which is then deposited in a laundry basket at the end

near the train station and bus stop (from airport) they also allowed us to have early check

rooftop swimming pool is a highlight

ideal for party animals, but if your (or your kids) want to get an early sleep be prepared to bring some

that the have connecting rooms, so we got two double rooms for us and our 2 kids with door in between so that

breakfast was to die for and so much choice ud83dudc4d

excellent facilities a great deal of thought went into the layout of the rooms ,restaurants,spa and

the indoor sauna/swimming pool was warm and had fun equipments the kids loved

no view from balcony - cane barrier protecting us from kids area happily not that busy.

fantastic hotel great roof top pool area great breakfast ud83dudc4c

room service says open 24/7, but was not (1am)

nice laundry

early check in late check out help with our taxi booking etc

early check in late check out help with our taxi booking etc

the time we were there, there was a problem with getting any wifi other than in the reception area and restaurant

welcome first but also spacious room with good, free wifi, comfortable bed, great air conditioning, good bathroom

rubbish and dirty laundry left all day in stairwell

we asked about laundry machine (with extra fee), as it states on their page

if you need to laundry there is a small self serve laundromat down road, really good and you can go have

when we mentioned this at the reception (there had been a problem with the laundry, which can always happen,

although it didn't look like there was a bar, there were good bar facilities on request

is good (near 2 supermarkets ,local markets ,self-service laundry,nice restaurants) ☆very good cocktail on

a bit of a shame that the bar on the rooftop was not available but not a huge deal :)

unfortunately the roof top bar was closed. but the view from there was still nice.

rooftop bar was an added bonus and the restaurant next door was beautiful

omg the roof top bar ... love those two ... just amazing

nothing i can think of maybe something to leave your laundry to dry

also, the rooftop bar is closed and although the area can be used it is not kept clean or maintained a couple

beautiful courtyard and rooftop modern allowed early check in: as soon as the room was ready place to store

i liked the spacious shared areas, modern look, good wifi, aircon & big rooftop terrace.

beautifully clean room and very tasty breakfast

very nice staff, good wifi, close to the airport and bus 16 stop is nearby, room is big.

the small pool at the courtyard is a nice place to relax and chill out

close to the airport to sleep for the night after a very late flight arrival with a two little kids

ample parking available free of charge and without the need for a reservation

have allergies to the perfumed laundry soap and had a hard time breathing while there, otherwise, it was great

no facility for hanging up washing in the bathroom (a holiday weekend meant no hotel laundry

a short walk (5 minutes) to the back door to the old town, harbour or main restaurant and bar areas

breakfast was excellent for such a small hotel. every choice was provided.

the breakfast could have had more choices. terrace bar wasn't open

no laundry

great shower and very nice staff and free wifi

it's got a pool and 5 mins from airport 2 mins from cheap restaurant and 3 mins from supermarket

good wifi and tv

friendly service, nice pool and quiet even by the airport!

free parking and ev charging are available

noisy bed for the kids. made it impossible to sleep for the whole family.

serene location in the country - beautiful pool and lawn

pretty grassy area surrounding the pool

the swimming pool is ok for cooling down and playing with family/kids

free gift from kids club for our

wifi did not cover the whole 2 bed apartment

the pool area was amazing and very family-focused

gym was very small

menu choices at the lunch bar was a little limited but that s being very picky!

guest relations openly admit they are having laundry problems, and a shortage of housekeeping staff

needs a laundry facility, families need to clean clothes when staying for an extended period

the room service menu only added one or two different dishes like spagetti bolognese

they gym also had a great variety of equipment

be well utilised and the grounds are stunning and ideal for sunbathing and relaxing away from the pool and

of the room, fully equipped kitchen, laundry machine :), very friendly helpful personnel at

too many cards etc for towels plus gym should be included in price.

no wifi

well dimensioned for 2 adults and 3 kids

the swimming pool area with the bar on hand for lunch and drinks

breakfast offered more than enough pool area lovely staff lovely

breakfast offered more than enough pool area lovely staff lovely

the reception organised all our golf appointments and dinner reservations in the area

the cocktail bar was great with very entertaining staff that created a lively atmosphere

the service at the pool area is great and health and spa also good

fast wifi

hotel staff were extremely friendly especially joao, patrick, rosario, and other women in the kitchen and who

apartment exceeded our expectations, from the spacious sitting room, the kitchen area, the beautiful bathroom

very friendly, pool was clean and a good size

beautiful grounds with swimming pool, ponds and pitch and put

was not clear if room service was available, as could not find a menu in the bedroom- gave me an extra reason

helpful staff,easy walk to loads of eating places , good little gym and pool ,spacious rooms and balconies

parking on-site

of the tiles in the swimming pools were coming loose, greta for the kids to collect

mattress of the sofa bed for the kids was extremely uncomfortable, please review for future stays

indoor pool it s not closed and gets cold inside and should be hooter

room service breakfast is fabulous

maybe a pool bar would be nice

kids excited that there is a tv in the bath, but its so old sound didn't work etc

service free valet service incl parking big room nice location close to restaurants and

the breakfast was excellent.

the pool facilities were excellent

the hotel staff offered us robes from the spa to have something clean to change into, lent us an adapter to be

kids club was only for very small children but seemed great in terms of their facilities, it was

coffee quality on breakfasts could be better and the variety on the pool food menu as well

gym facilities somethings were not working and the spa treatment only one person on so not been able to fit me

easy parking, easy access to everywhere i wanted to visit

very comfy beds. perfect sized pool area. great wifi.

small room and no bath or room service

clean, comfortable and very few kids, very attentive staff around pool

kids club was perfect

parking is on site and included, which is a bonus

gym too small

we only had breakfast and lunch but it was very nice good choice

liked everything, reception area, the room, the view, the facilities, room service, pool bar, lounge bar

convenient to all golf courses

comfortable room with balcony- nice patio and parking. amazing breakfast. staff are helpful.

tea and coffee facilities plus a fridge the pool area was easily accessible with comfortable loungers breakfast

lovely and helpful staff; clean, comfy and quiet rooms; and great pool area to relax.

hotel, lovely friendly staff, awesome rooms, lovely breakfast, really cosy boutique hotel, absolutely wonderful

it's a 5-minute drive to almancil, with lidl, aldi, and a self-laundry all handy in town

we had breakfast included and couldn’t have been more impressed with what is on offer

room was lovely - nice bed, good kitchen facilities and a decent shower

lovely homemade jams & bread at breakfast

bright rooms, good wifi, nice pool area near restaurants!

it also would have been nice to have some laundry detergent

ead, croissants, milk) as we arrived late into night

shuttle buses of the resort were excellent, appartment perfect with kitchen and all stuff where you

the well was probably the best restaurant/ bar which was also good fun and atmospheric we went several times

lounge bar hidden behind the golf clubhouse

restaurants, mini golf and kids play area

the spa facilities are poor in the hotel.

there are also lots of rich kids with bad manners but you can t really blame the hotel for that

heated pool

class location right next to the praca and mini golf

charges for laundry were extortionate

this doesn't detract from my stay but wifi only available in bar and reception area.

for breakfast a bigger variety of choices could have been great (each day the same kind of food)

breakfast great, pool and bar great

matress was too big for the base,pool was too deep for kids

there is plenty of parking and it was an easy drive from lisbon to the hotel

just one thing that was not working the proper way was the gym, equipment should be maintained please, everything

truly great hotel made so by the access to the water park, the pools but most importantly the staff

clean, modern with parking and aquapark nearby.

the spa therapist lady was an extra- very nice and professional

i had a wedding the next day and i was able to drop my clothes to iron in the laundry service at an inexpensive

extra pillows in our room 1 particular man on reception (evening shift) moaned he had to go to laundry to get

was a good surprise have all the services that i needed available: laundry, parking, restaurant and very delicious

borrow me an iron, offered laundry service which was ridiculous as i just spent the night there

no iron available from reception (there is a laundry service which is pay per item)

at the pool no wifi, but it is complaining at very high level.

free on-site parking

parking was easy and free right at the hotel

there is a bar and supposed to be towels provided for the pool but as no one was around we couldn't make use

lovely pool area, with gardens also a chill-out area which is fabulous especially in the evenings

would like more for the kids! games, special hours, or even small swimming pool

pool was still closed and no wifi in the room (but good connection in spacious lobby - so not too

i felt it could be better utilised if more of the bar space had been utilised

location and ease of parking, friendly staff.

a good pool with plenty of

in the hotel were knocking on my door , ringing the phone , plus they charged me 57euro for my laundry

as we only stayed one night, due to us heading on to another town, we didn't use the spa - hence can't comment

the wifi speeds are not as fast as you can be used to be, but for netflix it will do the work :) you

there were a few things not working and the gym isn't

lots of choices for breakfast

, staff claims, the hotel couldn't offer laundry service

information should be posted around the hotel regarding hours of snacks and bar and beach chair/towel

mostly couples i would not bring kids not enough going on for them

wifi, no taxi available, not much entertainment , i asked to buy some light snack ,as in bowl fruit

- wifi was good - room sea view great - cable tv selection good

extra cost for room service

to make herb teas good breakfast buffet nice restaurant a terra marvellous gardens and swimmingpools ( heated

of kids, which is great for families but wish they would quiet them down a little for those that were

breakfast medium restaurant poor room service great alexandra - guest relations - top

the room: i stayed in the standard room, which had more than enough space and lighting

laundry service available but was very costly- only used it as spilt red wine

room was cozy, clean and nothing was missing facilities are great, from swimming pool, to golf, etc

great service and breakfast

my two kids (11 years old) couldn't get enough of the pool or the buggy

great facilities eg pool area, nice gym live music at night piano & other; lots of places to relax: eg prime

power cuts fire alarms going off when they shouldn t have and i put clothes in for laundry one was

pool spa gym bar and restaurant all so lovey

bed very comfy, clean bright room . excellent daily room service.

food was very good - if you were allowed to enjoy it staff at pool bar were excellent

choice at breakfast

wifi acess

location very convenient, nice outdoor area for eating, pool close by

liked to go out for the evening to the marina and enjoy a nightcap or a coffee/tea at the hotel bar when we

i had was dealt with professionally and without any problems, bar staff were great with the kids

the gym is excellent as are the beds and linen

golf bookings from hotel.courtesy bus to marina and beach area.

apartment, the kids loved the amount of tvs, very nice playground, very comfortable beds, modern air conditions

only complaint is the music at the pool bar

kids loved play area also and used indoor pool at hilton once we sampled the outdoor ones

very accessible,we used uber and the free shuttle bus to the marina/beach which ran frequently through the

no dish soap and laundry detergent in the room on arrival.

enough entertainment in the evenings to keep everyone's kids from playing hide and seek around the pools at

the kitchen was very well equipped. satellite tv was fantastic when you have small kids.

cleanliness, great staff, large comfortable apartments, good food at excellent prices, pool, gym, etc etc

the staff including waiters, bar staff, porters and reception staff were all very helpful and friendly

was full of large groups of golfers, however this was not too bad in the end as they all go out for the day,

was upgrade work going on in the bar area and it was closed ,

wifi connection was poor. no wifi at pool side.

gym sufficient also

to the location you get a lot of golfers which isn't the hotel's fault but when you are trying to move around

iron available in your room have to pay for laundry service

the hotel does offer a laundry service but i was advised this could take over 24 hours

therefore have to incur the extra cost of laundry facilities

there was not an iron in the property anywhere to use and you had to pay a laundry service which took 48

no ironing board or iron in the room and only option a minimum 24 hours laundry service

15 fee per hour to use the gym

the hotel has wonderful spa facilities too

hotel looked incredible and was exactly what we wanted, to be sent to a hotel in the hills on a golf course was

perfect, staff are very friendly, the food was just as you would expect in a 5 star hotel, the pool is a great

nice spa , well equipped gym, always full minibar and a lot of personal attention from everybody

a 5* hotel and prices match but i still rate 'value for money' highly as you get free parking and wifi

are 3 swimming pools but they were full of kids, and the one for adults was quite small

everything was perfect. the breakfast buffet selection was the best we had ever had.

the staff! spacious lobby. free indoor parking. beautiful golf view.

it’s great for families with kids

also, the gym has no windows, which results in a build up of odour

the kids club is at another hotel and the pool is very small

all in all was excellent. the atmosphere, services, pool and breakfast were great!

from the reception and restaurant (breakfast) staff to the cleaning staff, nothing was too much trouble and

the facilities are a bit old and rough on the edges, and the gym was out of service

no washing machine in the room, but there is a laundry close by.

there's a swimming pool guests can use about 100m away

no wifi that was shared with us

reception staff were great and gave us a nice tour of the property including a pool and rooftop terrace

kitchen area was well equipped but tiny worktop. pool area needs a bar or vending machine.

pool and spa facilities were excellent

family friendly hotel with friendly staff, kids friendly facilities, and 10 mins walk to the beach and marina

ordered room service didn t come on several occasions

the sun ed s and gym

breakfast is delicious and has great variety and food at the pool bar is delicious

was no adventure playground as advertised which we wanted for kids - hence booking and was disappointed as not

dated bathroom and kitchen area. near golf not marina but we had car.

it was great for the kids and adults

tv channels and wifi

the rooms were in good condition the restaurant & bar staff was very accommodating too

t do more than a day or two with people sleeping in kitchen has it was too close to

were friendly room was very clean and done every day parking is really easy feels very

room is quite nice and the structure of the hotel is very practical with parking below the apartment

very peaceful perfect for golfers as there is a courtesy bus to golf

didn t have breakfast but think it would have been good as pool bar food for lunch was very good

however, the room has a very well equipped kitchenette and there is a supermarket very close by

also you can get sandwiches/toasties/snacks from the bar at a very reasonable price

pool area was nice and clean but the sun beds were really uncomfortable but most are

the gym was not maintained and the spa (jacuzzi and sauna) were not functional.

few miles away from fuzeta beach and olhao and tavira, the room we stayed was big enough and the kitchen and

awav from the center so we had to take several trips with uber, but for those with cars the parking is free

parking: ample parking, some covered, right outside the front of the hotel

breakfast is quite nice with real local orange juice

nice decor, friendly staff, good location if travelling by car, great breakfast

comfortable free parking

not many facilities for children - kids club was aimed at much younger children (pre-schoolers) and that was

location, spa area, room (with a terras), food, staff.

room service breakfast on our terrace was great

great golf course

ombria's kitchen restaurant in the evening might be a bit pricey.

amazing warmed pool! staff was exceptional ud83dudc4f

no laundry self service - no options to wash clothes

there was no iron in the room and the cost for laundry/iron service was ridiculous

absolutely amazing gym - really good quality equipment

hotel was fantastic the staff cheery on a cake all the staff bar restaurant reception and to make our holidays

out of the complex all together and over the road which is some way from the main reception (no wifi there)

pool that was closed none of this info was not shared to us at all prior or during stay, sent for laundry and

beautiful property but dont order room service mango sticky rice, its horrible

my kids didn’t use the pool during our stay

was just amazing - even let us do late check out was very accommodating

into the parking needs a special pass, so when you arrive it takes some time to get in

the rooms are cozy and clean, it has a beautifully decorated terrace, a great pool and cute garden

we loved the gardens and the pool area

swimming pool is also great to cool down or do exercises in the morning

kitchen because it was too warm but the drinks and ice creams were great refreshments at the pool

the pool was great and we loved the outdoor space on our room

as well as the laundry service and the spa (

quick room service and mostly the staff are all helpful and friendly

from parking the rental car to arranging a few hours late check out due to late evening flight out

gym looked good

two bathrooms, huge bed, kitchen, living room, balcony

wifi could have been a bit better

in gym was far too high for any reasonable cardio exercise as it became stuffy and very difficult to

sure you visit the mirador bar at sunset, it is lovely looking over the cliff and watching the sunset, also the

variois activities for kids are

spacious apartment with lovely fully equipped kitchen.

wifi works well all over the hotel

spacious and clean room

staff were super nice, great breakfast and the pool was amazing as well, all respecting social distancing and

breakfast excellent especially sitting outside

nice easy parking right outside

breakfast was perfect

there concept is mostly consistent, for example they have no breakfast buffet and this makes it so much better

we loved breakfast overlooking the amazing herb garden, coming home to a wonderful dinner most nights, and

we enjoyed a walk into the town but returning to relax around the hotel pool

the kitchen needs an electric kettle - we boiled the water for our tea in a saucepan.

resort is huge family friendly and very beautiful,i would advice for families with small kids as there everything

the thermal spa was wonderful - just what the doctor ordered

the bar serving ice cold sangria was a little piece of liquid rest to the soul

since it was cold, (went in january) kids really liked being in their indoor pool that had huge skylights

special kudos to the magician and his show, he made kids participate which made the experience unforgettable

the laundry dryer also did not function, though we discovered this late and did not have the

indoor swimming pool with good quality

kids club attendants were very nice and professional and good with my kids

none of the outdoor pools were heated which was ok when hot but kids splash pools should have been

the room was dated especially the kitchen

the kids area needs some investment

all the central core facilities, the restaurants, the main outdodor square (terrible looking kids machines in

) and several kids playgrounds

is more suited to a family with young kids, not a couple

a variety of food, a nice water spa (available to ocean suites visitors), sport facilities (golf, tennis, etc

there were not many restaurants to choose from --but we enjoyed the tapas bar and the piri piri

clean, lovely breakfast great pool, lovely staff

quiet. nice village location. good wifi connection

the parking was very good

nothing it was just what we wanted relaxing, well maintained and small with a great clean pool.

of free parking, short walk to the local beach (beach has friendly beach bar as well as rentable amenities

tradicional hotel with amazing views, friendly staff and a wonderful breakfast

staff and room service is great

the hotel, pool area was fab and the views were amazing

beach towels ,it was none left in the room when i stated that to the reception they called the room service to

easy parking and good wifi

the room, pool area, bar area, staff. all excellent

the swimming pools, gym, sauna and steam rooms are amazing

the staff of the hotel were excellent. the time spent at the spa spa with technician

outdoor spa pool would be nice if