no hot breakfast as advertised. vending machines didn t work. laundry facility was just ok

and i did not like that the pool was not accessible

good breakfast and very attentive employee at the kitchen

wifi connection did not work well at all and the person working counter was not very helpful at all

had dinner at don pepes located in the parking lot, was good

no laundry bag

very quiet. bed was comfortable and liked bed comforter. good selection of breakfast items.

breakfast was good! had a good night sleep as well!

everything.the staff. the room. the breakfast. people were very friendly.

breakfast was excellent, staff was friendly and helpful and rooms were cozy& very

pool area was extremely hot

like idea of indoor pool if we had time

pool

we did not eat breakfast at the hotel.

a room on the backside as the sports and grill bar plays music loud and late saturday

it was within driving distance of several civil war sites and richmond. i liked the wifi.

breakfast selection was very poor

enough handicap parking

pool and gym closed, without notice

they gave me a room with no steps and close to the parking place

party laundry services were good except for the overcharged fees and not able to contact laundry company

great staff, clean and excellent breakfast

comfy and relaxing had a free breakfast

was no breakfast served

good location off i95. room clean and comfortable. good breakfast. staff friendly.

the breakfast was great, different items everyday

continental breakfast and the pool was closed due to covid, but that s not the hotels fault

we had full kitchen. if i had known that i would brought something to cook.

the kitchen area

beds were comfy, full size kitchen

had to pay to do laundry

wish the indoor pool was bigger, and they had an outdoor pool

the lady working the bar area was extremely friendly and very welcoming

breakfast was really good. the staff was excellent as well.

hot and cold bar was really well kept and maintained really well

my kids especially loved the breakfast, i thought it was a good variety

comfortable room, quiet, great staff, great breakfast!

in the nook part parking lot was out and the door didn t close without me forcing it closed.

if i had booked more than one night with the intention of using the pool to entertain my kids, i would have

the wifi was very easy to use, the room was outstanding and that includes the microwave, refrigerator,

the laundry room was not available

the laundry was really helpful

while i appreciated the laundry was disappointed that dryer would not take my electronic payment and when i

the bedding and towels were clean, and there was laundry and breakfast available.

laundry was broke, whirlpool literally had pond scum spots in it.raggedy!!

laundry facilities were unavailable

credit card needed for laundry machine

laundry facility wasn t working

fact the owner made me checkout, due to a mixup with laundry, where on 1 occasion the maintenance man allowed

location, comfy bed, quick check-in, small kitchen, clean we will be back!!!

needed extra blankets and were told no because the laundry was closed

they also has laundry and that was so helpful

i was told they were pet friendly and that was the extent of the conversation

the breakfast was horrible.....

wifi wasn't working most of my stay

the laundry room dryer needed to be replaced

t hang up my clothes , no hot water , no ice , no laundry , no breakfast , key kept stopped working , a lot

laundry room was broken

i liked the free wifi and free parking

it was nothing to like. the kids did like the free wifi though.

everything. no blankets, no breakfast, no pool, filthy.

i loved the pool and the rooms are great for the price

just a basic room. wifi isn't the best. the tv on had 5 chanels

some men smoking in the hallways went back and forth with big dogs

wifi

the laundry room was filthy, dirty face masks, trash that stinks, and just dirty like it hadn t been

there was trash around the mulch beds; the southwest corner of the parking lot adjacent to wawa was littered

the pet fee of $75 was ridiculous. i almost turned around and left.

the price was a bit high for the room & the non refundable $100 pet deposit.

swiming pool was unclean

to help or meet our needs when we needed something, only thing i like to see differently is the pet fee is crazy

and asking for easy access to parking lot room so we could rest quickly

the breakfast was pretty good.

wifi wasn t connecting to my devices and there wasn t a excerise facility for me to workout in

only the breakfast

microwave and fridge. also liked the laundry room.

good location, modern, nice breakfast bar, bed was very comfortable, it was quiet

the overall cleanliness, awesome breakfast and excellent wi-fi for internet connection.

the gas station right next-door has a beautiful parking lot and you could tell they scraped it right away and

room and breakfast where very good.

laundry room was just okay

also had a laundry room which was handy

indoor pool, and overall cleaning service was very good

not to mention they're a pet friendly hotel

pool didn't have bathrooms close to it, so you had to walk through the cold lobby getting the floor

what's the point of having a laundry room if detergent isn't sold on premises?

distance to the needed amenities such as food laundry and stores

crappy amenities, nasty breakfast, sketchy neighborhood, uncomfortable bed inside the room, dirty laundry room

we had 2 rooms one smelled different. not bad just different. parking lot is small.

breakfast was good and the staff were friendly and helpful.

the wifi choice to see an add

close parking is limited.

breakfast was great. server did a great job in both suppling food & cleaning up the facility.

very clean; convenient to the highway; breakfast was a bonus; reasonable price for the area.

wifi was a snap

doing laundry was free.

plus the staff were very friendly and professional, the whole property spotless, and the laundry was my kind

laundry

it was a bit stuffy in the laundry room.

also there is a gym and laundry room

nice laundry machines for $2

of free snacks for breakfast, hot chocolate, tea and coffee

not much for breakfast

loved having a kitchen in the room

items for kitchen were not in the room. they had to be requested.

laundry room and cameras and locks everywhere

laundry room still has broken washers

was winter when we went there and they don t really know how to clean parking spaces and the property very

surprised it had a full kitchen

price. location. parking

elevator was a bit slow and the laundry room had a washer and dryer that were broken

called front desk we were told there is a laundry on site nothing they could do again house keeping gone for

she had been doing laundry and switched the sheets for me

location lovely but breakfast no breakfast meat could step it up a little and eggs cold

wifi , i could not connect unless i went outside my room to the front desk area

the second room was clean but no laundry bag, no shower cap, no body wash or body

pay for breakfast

first no room service menu in room

associate lady at the breakfast bar was a little rude when we asked about how breakfast went she ha a attitude

location, staff was friendly polite and knowledgeable, gym was open and ok.

and comfortable rooms, large and very clean bathroom, gym, laundry, extremely friendly staff

24 hr fitness center, guest laundry, enjoyed the breakfast

room service until we asked reception

had to wait half an hour for the manager to check us in ( with 2 tired from a road trip kids)

the attendant of breakfast bar was always available and very helpful, kept everything clean and tidy

the breakfast was much better then any other free breakfast and it was

the gym was closed and it is in an area where running alone posed a safety issue.

the breakfast was great too

wish breakfast was until 10am

breakfast was yummy

pool was out of service

pool area felt like a sauna all day. there is no air circulating

pool heater went out the day before we arrived

pool is very small and looks like it s only for kids under 13

the breakfast were extremely pleasant and professional

laundry on third floor needed repairs in room. beds to high

the lack of room service was annoying and the room smelt of dirty laundry

on my room key holder the room number didn t exist lol a wonderful staff member in the laundry room and

breakfast delicious and attendant was nice

that made the kids upset

free laundry was definitely a plus

laundry

bonus was the free laundry with soap

free laundry room was a life savers

these rooms are located directly across from the laundry room/gym, which for some reason is open 24/7

pool's floor, my bathroom didnt have a lock, the pond had a bit of trash visible from my bedroom,

big issue when trying to entertain 2 young kids in a small space

amenities description made it seem like there was an indoor pool, which was why i had chosen the location

the hotel was pet friendly, which was a blessing, as we always travel with our pug

fresh and plentiful breakfast in the morning

staff could not get it together. dryers (2) in the laundry room and don't work

laundry facility was on the 2nd floor

room has a small kitchen area with stove top for cooking

and i small smoke even thou i have a non smoking room

everything was fine we can try the pool because it was raining besides that everything was good

free coffee and laundry free also- soap available for a buck

free laundry, lean well appointed kitchenette and amazing staff

pet friendly,location

free laundry, lean well appointed kitchenette and amazing staff

it s a pet friendly hotel but is so clean

laundry mat was out of service, pull out bed was disgusting

don't plan on staying there long and having laundry done; they have the laundry bags and request forms in the

location, clean and comfortable room, good breakfast with lots of choices, and friendly staff

the morning breakfast was great and diverse, a nice and clean pool, if i had one thing to make an excuse about

pool hours were very accommodating if arriving later

breakfast was ok but could do better.

location and pet friendly, spacious rooms - small kitchenette was perfect

room, so stressful after long busy day traveling, then having to wait for room change with pet

also on my saturday night stay, we had to evacuate in the rain because the kitchen staff burnt something at

the kitchen sink and counter was wiped not clean

great breakfast

very good breakfast

grab n go breakfast was good. location was convient to highways

sauna and pool didn't have adequate chlorine

the pool and the whirlpool kept my kids happy!

stopped late at this hotel expecting a restaurant and bar to be open around 9 pm

on and off the highway and was a easy check in with two young kids after a long day traveling

kids couldn't use pool because of the amount of chlorine

daily room service, no free breakfast when the hotel price is still the same

i liked the hotel as a whole, the bar (and heather the bartender) were great.

didn t even attempt to clean room the week i stayed i had to go get clean laundry everyday

rooms were adequate, but laundry was poor. no bathroom amenities, just towels and toilet paper.

laundry was out of service.

the laundry room was not clean, the stairwell was not clean

army university like 7-9 min away got south park mall like 3-5 min away got gym close they got laundry inside

sunday. no restaurant service. did get bar snacks and drinks.

also trying to get to the rooftop bar was so much of a hassle we never made it up there

geri at the front desk and ceecee at the bar were tops

the rooftop bar has an amazing

marble staircase, huge doors, brass elevator and a well curated bar and lobby

the grounds are a mess, with broken fencing, a pothole-filled parking lot, and lots of solid bulk waste, like

we tried calling oyo from the parking lot across the street that evening, and could not get a connection where

people roaming the parking lot, partying

laundry service is poor

the room was none smoking but the room smelled like smoke and urine

there supposed to be designated area for smoking

i stayed 2 days and there was no room service to check if i needed anything

towels or room service

there was a pool and the size of it

staff was friendly. the big guy worked on pool to get it clean.

else one part of the building people live in abanded cars n parking lot people walking around n parking lot all

didnt get room i booked. pool wasnt open for a few days in beginning

people that live at hotel were selling drugs and smoking weed in parking lot.

laundry piled up in hallway for over twelve hours

microwave in individual rooms my room was down two hallways from the front desk, next to the laundry room

pool was down , lights very dim in bathroom , no laundry facility for guests

not clean dirty laundry

the pool was a bit dirty but that didn t stop us from having fun

i should have gotten a non smoking room

i also smelled smoke and weed in my non smoking room

on booking.com i booked a king size bed smoking. did not get either.

it was also quiet, lots of parking

sent 2 people to say we were in violation hotel and needed to vacate early ,,, the rules state 1 pet free a fee

laundry machine didn't work.

and not a lot of parking around

the remodel job wasn't that good! no dishes in the kitchen no ice machine in the hotel

room was not up to par, ran into several issues with my stay. laundry was not quite clean.

,i didn't want to bother the one housekeeper so i thought i was doing good , the shoot was for laundry it had

no laundry bag provided, soap was tiny, a/c unit was noisy

no breakfast

us smoking room for a family with kids, super unclean, all bedding was dirty, bathtub was peeling

was no laundry facility available for the customer to use

wanted early check in they never responded to me and they didn't had laundry area so l had to go sit at a laundry

no laundry

there is no gym

staff was friendly, courteous and helpful! everything was clean. breakfast was great!

everyone (from the cleaning people, front desk people to the laundry people) spoke to us and was pleasant

kids running through the 3rd floor chasing each other with nerf guns being obnoxiously loud

wanted to use the pool, couldn't

they had some kind of an event and there was not enough parking we had to park off property

stay in hotels frequently because i have two kids and travel soccer

was in close proximity to the hotel's laundry room

friendly, clean, laundry options, breakfast variety, price, free airport shuttle.

good breakfast. was able to do laundry before leaving. very friendly staff!!!

was close to ice machine (they shared the same wall) and hotel's cleaning staff laundry room was across the hall

heard someone doing laundry in middle of night and through out night would get whiff of sewer smell which i

shuttle runs later though out the night.

extensive breakfast buffet with many choices

i didn't eat the breakfast i had an appointment. parking was great

big room, clean, breakfast

construction made it difficult to find the entrance to the parking lot.

breakfast was also understaffed for size of crowd and food and coffee ran out so didn t get

the breakfast choices were limited, but sufficient.

they will not let you stay more then 3 days with a pet

easy check-in and room was ok, although a bit worn. my room was convenient to the parking area.

entire property and room was dirty, and dingy- trash, cigarette butts, bags of food all over the parking lot,

there's parking in the back so it was really easy to unpack into my

wifi connection

bar and grill in the hotel

the water was to cold for the kids anyway

pool closed so early

t feel secure parking around the back were more lighting is definitely needed

was a miscue on my airport shuttle pick up time

the housekeepers were walking into the rooms and laundry room smoking

had to go to the laundry room for clean towels and take out the trash

room service

the pool did not look inviting

wifi was not free.

breakfast wast of time

breakfast options were minimal.

people hanging in parking lot though glad it was very well lite.

i didn't eat the breakfast. but the location was near a nice restaurant that we ate at.

a few drunks and addicts hanging around parking lot

the cleaning staff was not allowed in our rooms so we had to put laundry and garbage outside our doors in the

the hallways are bright and have good lighting; they do not have any laundry facility on the premises but there

a clean laundry area

liked the free wifi

the breakfast was a bit lacking but otherwise ok.

there's no breakfast

deal in parking lot on arrival, dirty linens and bedspread had holes all over and was absolutely disgusting

the parking

) room location: right next to the laundry facilities which ran just about non-stop all night and day (may have

i had to put my clothes in a laundry white bag and place them in my truck all the

very clean good wifi easy access to food across the street atm in lobby laundry machine

as there were no services such as a mini bar or laundry, i can t figure out why they charge the $50 unless

the laundry facilty was a blessing

i normally like the red roof inns pet friendly policy is a big plus but for sure wont be staying at this one

room to park a big truck

parking lot slippery

i didn't bring a pet but i like that you can for free 4

they have been very accommodating, making sure that i have non-smoking room on the ground floor to make it easy

they said no access to laundry

no ice on 1st floor, no indoor pool

breakfast was awesome with the young lady that works the kitchen area.

we could not use the pool or use the seating area around the pool.

continental breakfast was very good

also the laundry room was connected to the gym

also, there is a small gym area and free laundry

the laundry room is great

the laundry room also had some issues

the on-site laundry room is a great

it has a full kitchen and offers breakfast

kitchen not equipped with everything needed

breakfast had a good variety and changed a little every day

would have like wine glasses and a few more things in the kitchen

not clean, no proper breakfast, dirty kitchen and dishes. very old property, not worth the price

it is more like a small apartment and feels like home. breakfast was very much appreciated.

breakfast stayed fully stocked

friendly staff, great room layout. quiet and comfortable. great breakfast.

the cleanest of the room was excellent and not to mention the breakfast was so delicious

pool was closed but i understand due to covid

we enjoyed an evening by the fire pit followed by a dip in the pool which was both warm and clean

breakfast had a nice variety

her so low because she was in the laundry room and a housekeeper told her i needed help and she said where is

laundry facility was out of service.

the breakfast was breakfast it was pet friendly and i felt safe which was the biggest thing for me other motels

i would find your local riff-raff hanging out in the lobby, and random people walking in the parking lot, or

that you can smoke in the hotel and the breakfast

close to the laundry room so we saw roaches

i didn't make it in time for the breakfast, but the coffee was fantastic!

loved the indoor pool for children. breakfast was good.

breakfast was good. variety of hot and cold food.

room was very nice and clean. really enjoyed pool area.

the hotel has a laundry room and a small workout room

it was new and fresh clean with laundry facilities.

fitness center was brand new. the room was really big. the kitchenette was perfect

kitchen poorly stocked

liked the cleanliness, room size, nice size frig, kitchen sink, and the location next to the airport

laundry facilities

nice staff. decent breakfast. free airport shuttle was great.

pool was closed

the pool and hot tub was closed

i liked the restaurant and bar. the pool and location was nice

friendly and helpful close to airport fairly clean nice little fitness center very very comfortable bed and

is not being taken care of needs to update staff doesn't seem to want to do anything restaurant bar breakfast

when breakfast didnt arrive the following morning as scheduled i called room service and discovered that they

the pool was not open lol, but i understand due to covid.

airport shuttle bus is free and called for the guest service

super pet friendly hotel that makes the little ones feel right at home

room was huge with a fully equipped kitchen and great modern bathroom

my stay there was a large group having dinner in the hotel restaurant, and they left about 6 kids run free

i love the gym, and everything what's around

the hotel is located next to a large bar and the music is concert-level loud

they did comp us two drinks a piece from the bar and reduced our rate by $60

also, the fact that a shuttle only runs from 7 am-7pm is crazy

richard/drove the courtesy shuttle/ was also great

gym facilities being closed but understandable with covid-19.

- dirty linens and mattress (pictures below) - poor wifi that timed out every 20 minutes of

clean, breakfast

convenient shuttle, close to airport, friendly staff, comfy bed

is a great hotel for anyone traveling--reliable and free of charge airport shuttle each way, clean and comfortable

the breakfast was nice, even with the crowd and being late

unexpected parking fee

was almost attacked by a guest's dog on the pet floor

amazing pool that was clean and bright. great beds too.

the room, lobby, gym, and the pool is warm!

the heated pool was 5*s by itself

the pool and the seating area outside the pool

guest laundry services were supposed to be available

no laundry room bags for the guests

enjoyed the chefs kitchen

alfreda at the front desk and will at the bar were superb - professional, helpful and extremely friendly

wish the hotel restaurant & bar was open, but these are crazy times, so no fault of the hotel's

the laundry/ice area on the second floor smelled like urine.

everything is perfect, only one question was about laundry

laundry should definitely offer the contactless option to pay for the service (now it s coins

water temperature didn t get above lukewarm, the wifi didn t reach all areas of our room, the lobby had a

t have breakfast

dirty laundry sat in the hall way over

its hard to say, there was no wifi in the gym and swimming pool

very convenient to vcuedical center, and the shuttle was a bonus

the gym had many cardio options, which was wonderful

the breakfast bar was great, and we loved that we could watch football at the bar

rooms were big and clean. the staff were very friendly and breakfast was great

a nice breakfast in the morning and a place to purchase a drink on the rooftop was enjoyable

everything is great, service, gym, pool, location, all

unbelievable room size. loved the kitchen.

the space and kitchen facilities