breakfast was very basic and did not change any day

there was a huge birthday party and there were kids yelling, screaming, and running all over the place

laundry, food, room, staff, drinks and taxi service

laundry service s not good one washer broken the other dirty

the drying machine in the laundry was not as clean as expected.

using the elevator to go from the 3rd floor to 1st floor, a man pushing a large laundry cart pushed his way in

didn't get a chance to use the pool or other facilities, but the hotel looked nice

guest laundry worked great, nicely priced to do laundry

t have quarters for laundry

chose this hotel because we had kids, ages 3-15 who love hotel pools

the breakfast was very tasty

the gym had an unpleasant odor so that i could not use it

that it had a laundry facility.

kitchen and laundry

kitchen and laundry room

laundry wasn t the cleanest nor was the shower.

loved kitchen

i don t know if i was under or close to a laundry room but when i wanted to sleep in late i kept hearing

laundry room,,seriously 1 washer & 1 dryer on third floor & no signs telling you where there at

laundry was always busy unless you went after midnight

outside in parking lot

this is a bit inconvenient if you are temporarily living there with kids

there were basic coin laundry machines around that i didn t use but

broken ice machines, broken laundry machines, refrigerator not working properly, broken lamp, no ice bucket

broken: pool, vending machine, ice machine, laundry machine, remote control for tv.

when my niece went to get linens for it he told her that the laundry room was closed and so he did not have

then how can you get your laundry to get properly taken care of if the washer and dryer are sitting in an

left a yellow travel laundry bag in my room, when i called back no one had seen it and was not in the lost and

the ventilation didn't work, and the laundry facilities were closed because of broken machines

booked the hotel because it had a pool and guest laundry

laundry room wasn't working and no hot water someone also slashed my tires and no back camera for

smell of weed, laundry facilities were filthy

i seen a lady cleaning rooms and asked if i could put my dirty towels in the laundry bag she told me wait for

i liked how clean it was and the breakfast in the morning and i was able to do my laundry

in a container and a little milk in the refrigerator, they offer service on their page the laundry machines are

also, unable to connect to the wifi using streaming devices (amazon fire stick, roku,

breakfast.

the also promise laundry facilities, they have all been removed

guest laundry being available is a huge plus

laundry service limited to wash clothes.

and walter told us we can't keep our pet unattended

wifi is horrible and staff were extremely ignorant

glad to be able to do laundry while there.

an earlier start is preferable for travelers, though kitchen staff did begin to put items out earlier than 7:

noticeably small for the hotel in comparison to the breakfast area and room

the hotel was very clean and the gym and pool area was excellent. breakfast was very good!

breakfast hot and nourishing like that they had turkey options

fast check in, very clean, friendly staff, good location, self-service laundry which is awesome

well lit parking lot

tv did not work at first. problems with the door off the back parking lot.

hotel was very clean bed comfortable bathroom clean breakfast was good location was good

was super clean with comfortable beds, a good hot breakfast and a very nice pool

i was traveling with a friend and out 2 small kids

would be a 10..but ....no pool, no hot breakfast or coffee in lobby

kitchen part had plates, pots and pans and silverware

breakfast was superb, the kids loved it

being offered daily as the only breakfast meat was disappointing

the dryer in the laundry room did not dry my clothes

free guest laundry. comfortable bed. stove top, microwave, and full size fridge in room.

the room is big enough and clean. staff were helpful . laundry facilities very good

room had everything you needed (big refrigerator, electric stove, microwave, dishwasher, even laundry basket

breakfast and free laundry service

free parking and room, laundry self service, silent indoors, carpet on halls, hd tv, basic breakfast, located

were trash bags and laundry in the hall when we arrived and it was still there the next morning

clean laundry room that was close by and inexpensive

clean and nice place with nice outdoor pool and stuff is amazing

property was clean , and the little restaurant bar was good

having to pay for laundry

the laundry facilities were only partially working and hard to figure out (unreadable instructions on

there is onsite laundry facilities but of the 3 washers that were in there 2 were out of order so there was

the pool great customer service

the pool was amazing it s outside and it s clean

no room service. no concierge..

kitchen closed early

easy check in and kitchen area.

i was under the impression that the suite would have a separate (private) bedroom and the kitchen would be

kids that were in a sporting event were allowed by their parents to run through the halls

breakfast location was convenient. breakfast was adequate.

the amenities were such a welcome surprise, such as indoor pool, pool and delicious breakfast

location was ideal. there is always plenty of parking

bar closed on mother s day

the room was very spacious - with a table where kids could play play dough, and a couch and a big bed that fit

not fresh at all, the lighting in the room was dim at best, the sheets had holes in them, the laundry was shut

prices and fees were reasonable, the staff was friendly and helpful, it was clean they provided laundry and

beds were very comfortable, plenty of parking, friendly front desk staff.

breakfast could have been better.

parking was easy they did have washers and dryers on the 2nd floor if needed (coin

had a laundry room

was beautiful so clean and comfy like i felt at home and access to the pool , fitness center, & laundry

jacuzzi was on point nice and warm put the pool was freezing cold, the staff was polite and the breakfast was

only thing i didnt like was that i couldnt bring my pet by the pool, although that is understandable

wifi was iffy at times.

wifi slow, burnt cigarette holes on blankets, shower wasnt working

the ice machine was not working and the wifi service is bad

no breakfast

i should have known something wasn't right when there was only 1 car in the parking lot

also the road construction made it very hard to get into the parking lot

very clean, perfect location, comfortable beds. breakfast was also good.

very nice breakfast staff

breakfast was good with large

we had a room above a bar and patio and it was quite loud. our check in was delayed.

breakfast was great. new building. underground parking with ev chargers.

no coffee in lobby, no newspapers,no laundry bags

super comfortable bed, clean room, and friendly and fast room service

the pool is still closed.

the hotel is a bit old and no complementary breakfast.

special too expensive over crowded bar area without social distance nor masks

the first day got a room near the elevator, and was also next to the laundry room so was super noisy and disturbed

our room was right outside the elevator and laundry/ice room

the ice, laundry and vending machines were conveniently located

soo so sweet the older gentleman with glasses white hair awesume very sweet he let me know where laundry room

have liked to know beforehand that there was no breakfast or use of gym due to being short-staffed

laundry facilities friendly and helpful staff

the laundry machine is too old, i put a lot of coins and it s not working

due to covid 19, the breakfast was not available. i understood but was disappointed.

everything was great the pool was cold but my grandson and son jump in anyway lol

the wifi didn't work like that could have been better. and one of the elevators wasn't working.

laundry was close, sorry

there was not laundry detergent for sale

here anytime and the kids really enjoyed there self breakfast & all pool fitness room and on spot laundry

there were baby ants in the kitchen area of my room.

( stayed only because i was tired from the drive) guest allowing there pet to run up & down the hall off there

i ve never been to a hotel with free laundry

was in room #117 across from laundry room and door was open

it did have a clean laundry that was included along with a nice gym

laundry facilities a big plus

facilities great (gym, ability to do laundry, big fridge/freezer in room

needed to do laundry and were told the desk always had change for the machines

the gym was not well equipped. breakfast was not that great.

we got back after our evening out there was no parking available

helpful staff. nice breakfast. comfortable bed. great location for new castle historic district.

the wifi would not connect

washer n dryer was too much money should be cheaper at hotel then outside laundry outside of hotel was cheaper

washer and dryer ( laundry wasn't clean and wasn't drying

it’s alway what i expect. miss the free breakfast.

very cozy and pet friendly

terrible smell in what was supposed to be non-smoking room

supposed to have 24/7 laundry but magically the entire laundry was out of order

no tv, no linens, dirty, mice, roaches, insufficient lighting, no laundry facilities, no ice

did not like anything about this site at all everything was a mess especially the laundry room and the staff

front desk staff was very professional and friendly housekeeping was exceptional very pet

the parking

just the laundry room was out of service

no garbage cans in room hardly no lights there was small light 2 by bed and 1 tall lamp by table kitchen area

there was no parking because of some bar/club attached to the property that we were not aware of and the noise

having a sink and counter space for my kids and room to walk around in

also when you come in with pets the first one is supposed to be free but do try charging me $30 because i have

bathroom had laundry from last guest and smelled of urine.

like that the gym was right there i didn t have to look for it

there were issues with the gym door but the night manager was helpful in letting me in

broken elevator. smelly bathroom. kids running up and down hallways late at night.

location was good the gym looked to be fantastic and the hotel itself was new bright and cheerful

room service also knocked on our door early sunday to see if someone was in there

parking, the size of room was small

i enjoyed the onsite breakfast and bar area

broken glass in the parking lot between cars....in a couple of different spots.

was not open to do room service

size of the room, the kitchen area with a full fridge, the comfy beds, the modern look, the bathroom lighting,

breakfast was great

breakfast was really good and plentiful

having the kitchen helped out alot especially with 3 kids

i know that its a pet friendly establishment but i feel the animals should be placed on a separate floor

location, staff, breakfast, guest laundry (at least on my floor), tons of outlets (& 4 usbs) and decor

the rooms are exceptionally clean as is the whole hotel, there is coin laundry in the hotel (this is a game

nice facility, breakfast, laundry facility, ice available on floors, rooms nice,

the complimentary breakfast was safe, tasty, and healthy and i really appreciated the thought that was put into

very friendly and helpful staff especially the kitchen and food group

they close the laundry (2machines) at 6 because vagrants sleep in the room

didnt have breakfast check in clerk was rude room was dirty wifi was non existent

bathroom is moldy the wallpaper is falling apart the wifi is only good on one side of the hotel if u pay u pay

quality of a room was horrible wifi never worked even after going to the hosts to complain there was people

bad, the toilet paper dispenser was broke, the comforter had multiple holes in it, the free wifi didn't work,

there is also a large laundry room

clean and well-kept. thoughtful ameneties like an empty laundry basket in every room.

i needed a late check out and they complied

didn't like that they do not have wifi in working condition

the room had a funny smell and the wifi was non existent

i d rung up before to ask about getting some laundry done, and was told i was arriving too late in the morning

breakfast buffet was too expensive, so i chose to pass on it

we had 2 interactions with the bar tender. she was rude and dismissive on both occasions

thought that i would have at least gotten some coupons for breakfast because other hotels that i stay at has

didn t eat breakfast

coins unavailable for laundry and no credit card option which is inconvenient

warmth reception from staffs, guest laundry, kitchen and cooking materials, i loved the location, it was closed

washed so i was confused are you getting them or is someone complaining about imaginary pile of laundry and

very clean and the staff was awesome! they allowed my pet to stay for free.

room service or pool

always ready to offer suggestions for places to eat, directions, change for the laundry, greeting us in hallways

kids running around the lobby with no mask or social distancing

the food available in the bar area saved me

the lady at the coffee bar was rude and unwelcoming. great way to wake up in the morning.

the snacks bar there is easy to access

coffee machine in room no plastic bag for laundry breakfast area could have been better staffed

laundry facilities

personal was friendly and helpful wifi sucks breakfast no to

fitted gym with one of each life fitness treadmill, eliptical and bike

the pool was great for the kids on a freezing

had room service both nights, and each was delicious

grate hotel, excellent staff. the only below bar is chef in the kitchen. other wise 5 stars.

skip room service

we booked services at the spa in the hotel and that was really lovely

on bed and bathtub, residue in bathtub, cigarette smell on nonsmoking room area, room service was expensive but

breakfast and gym, free clean laundry

location and free breakfast, plus laundry

breakfast, clean rooms, gym facilities, free laundry

room, breakfast, gym, free laundry - all excellent

big clean rooms. nice gym and free laundry. breakfast choice was very limited.

room was spacious and comfortable and the kitchenette was great.

breakfast could of been better

snack bar prices were very high

hotel, i choose marriotts because of their hot breakfasts and restaurant but this one only had bar food

love the kitchen in the suites

) *there were no modern amenities beyond the wifi, like places to charge your phones or streaming access on the

the new room had a fireplace, a seating area, a kitchenette, and a soaking tub with a separate shower

the spa personnel were definitely not up to par with a spa experience that charges the same prices i

provided a very large studio apartment (henry dupont) comprising a bed-sitting room with a grand fireplace,

confortable and a great space to relax and read the paper (ny times was delivered to our room), parking great

they do nothing else but pretend to do laundry in the back room

continental breakfast was lame

breakfast area is kind of skimpy

pet friendly but charges you a fee.

beds were comfy, clean and had great breakfast! will stay again! thank you!

would be nice to have a sink in the kitchen area. the pillows were pretty hard.

good wifi connection and lots of power points for charging our electronics

common sense tells you not to put a large group of kids on a floor above other people

was very clean very nice staff was wonderful they allowed me a late check out i had a wedding i was in from

the pool was a bit small...

laundry bag missing

hotel is pet friendly, in a very convenient area to stop off the highway and the staff is incredibly kind

breakfast was perfect

amenities including the pool and breakfast spread and the offer of hot soup, hot coffee and hot cocoa

the breakfast was really good, especially the waffles

dryer in thr laundru toom took my mobey but never turned on i had to ho to a laundrymat i would have liked a

room service

location was great. no breakfast

assigned a room with a handicapped parking place in front

no breakfast

they have guest laundry which is nice but no breakfast

they have pet friendly rooms we didn t need t but i thought that was nice most places don t alsk the

breakfast is just a box of mini donuts and coffee but i guess it's something

breakfast

the breakfast was very good and everything overall

room was extremely clean and well furnished, the parking was great with the ability to park right in front of

nice all around accommodations, good value for the money with a decent breakfast in a quiet area

very friendly staff excellent value with breakfast included. clean and well maintained hotel.

a couple of places for breakfast right there if you wanted to be up and on the road quickly

there were several choices to get breakfast in the mornings

breakfast in the sunroom was delicious!

there were no parking spaces - just had to park on the driveway

breakfast was very satisfying and i could tell that alot of great care and attention was put into

large, spacious, jacuzzi tub; robes, close 20 min drive to chesapeake city good wifi connection room was private

great breakfast! wonderful hosts!

rooms have been renovated, beds are very good. laundry facility is excellent.

clean,quiet,breakfast, laundry and pool

is clean and comfortable, breakfast is fine, location is good, staffers are friendly

the pool and hot tub was closed

it was very confortable, they give us a room inside near to the pool, very good for the kids

had water in the vending machine we have a hole in our ceiling we called for help nobody came the laundry does

the ice machine area and laundry room had trash everywhere and leaky water on the floor

understand that during covid you guys can t serve breakfast

front desk staff seamless check-in huge room very clean bathroom excellent breakfast ample parking proximity to

poor wifi and outdated

adding a laundry softener could take care of that

use the pool or eat at the hotel

pool and lobby very clean

the only hotel in the area that has a pool

breakfast bar really wasn't to our liking.

they have laundry facilities but they do not sell detergent

laundry is also available, although it is a little bit expensive

parking was very convenient and free, and there was a mini fridge in the room

all was great. good wifi, parking, location

it was nice to have parking available right in front of the door to our room

it was clean and they made you feel welcome. the breakfast selection was great.

the location was great the hot breakfast

outside, guests are smoking in the parking lot out in the open

not being able to see my car, parking lots on the side

parking is weird, i didn t get the room i paid for .

the bed sheets were dirty didn't smell of fresh laundry at all

needs some upgrades and need a laundry room

staff members were friendly and helpful. breakfast was delicious.location is ideal.

didn t like that the internet says it has free wifi but the wifi wasn t free and it wasn t working,i didn

wish it had garage or underground parking

pool was crowded but staff took care of problem

breakfast bar is closed due to corvid but not hotel s fault

the bar area and food was very expensive for mediocre food

pool was closed

they should put in the website that the pool is close. the gym is open but the pool is closed.

rooms are amazing, the staff were friendly, and the breakfast and dinner socials were delish

great foods, clean room and bright well lite parking lots

indoor pool

the room has a kitchen with a medium size refrigerator, a small living area with an extra tv

only thing i can say is parking in the back in the side needs more lighting

booked because of advertised guest laundry facility

sitting on was rotting from moisture, our floor was missing an ice machine and there were bags of laundry and

the room smelled like dirty laundry. the bathroom caulk and shower curtain needs help.

the wifi didn t connect anywhere in the hotel

gym equipment could be better. the free breakfast just average, not nutritional. not recommended

no laundry facilities (we were there as part of a soccer tournament).

parking lot was big and i could see my car from my room which was nice

difficult to find the entrance to the parking lot.

the staff and the cookies and that it offered wifi which was needed

only downside was the limited kids menu at the hotel restaurant

the absence of wine glasses in the room, no extra pillows, laundry bag, luggage rack in the closet

staff was excellent. breakfast was nice. restaurant was very good.

fully featured - free wifi, keurig, safe, robes, iron, great pillows, cable tv, blow dryer very nice view

great free breakfast

was fine but the bar and restaurant were closed for the entire of our stay - if we didn't have a car that would

there was a gym and laundry room

was an oven and iron box in the room, and laundry facility downstairs

located right next to the high way and laundry room

wifi was not accessible until you sign up for a free account, which is unnecessary and irked me, so

it was centrally located to where we needed to be. parking was good.

smells like pot no guest laundry no hot water some days

is well taken care of very quiet is great that you take pets also easy access to the location as far as stores

pets are allowed so carpet is a bad idea. the last pet will leave a scent.

parking right outside the door is great, free breakfast is nice, and the room was quieter than in

the breakfast was not to my satisfaction :(

parking is close to building

the 24 hour coffee and tea bar in the front lobby was much

could use more lights in parking lot

it was very nice having the hot chocolate bar and the cookies in the lobby

the room accommodations were great. very comfortable. the pool was also great.

clean and very nice breakfast!!

good breakfast

continetental breakfast was the same every day (m-f)

ice machine in the 2nd floor on the listing it say free breakfast and it's not free on the weekends

room service was lacking

amazed at the array of facilities - laundry room, pool etc and the room itself was enormous with full kitchen

good location with a bunch of restaurants close by. very nice pool and the laundry helps a lot.

there were laundry rooms and multi purpose rooms, like laundry, etc

really good breakfast buffet, heated indoor pool, good quality small gym and laundry on site

fitness center was well equipped and there was a guest laundry available on site

no guest laundry facilities

guest laundry washing machine doesn't work sometimes

the laundry room didn t seem clean or well functioning

access from the road to parking lot

pool was nice. facilities were clean. bed was comfortable.

that was truly the only reason we booked your hotel was because it had a laundry facility and a pool

super clean .friendly, attentive staff. lots of options at breakfast. keurig in the room!!!!!!

the gym looked a bit sparse but i didn't have time to use it and evaluate

great breakfast spread too

everything was clean - good parking. great breakfast!

awesome breakfast in the morning as

breakfast was great it was nice and clean and they made sure that everything was refilled when it

breakfast selections were very nice

whipped up my own in the rooms kitchen.

not enough towels in the pool room

also large laundry room free to use

absolutely delighted with the free laundry

laundry room, gym, everything you

the free laundry facilities

room was near the laundry room and i could hear the dryer beeping frequently

only feedback would be to get laundry facilities that take your debit card or have an atm and change machine

i think hotels should offer free laundry.

laundry room, swimming pool and small shop

property includes an arcade, pool, basketball court, a gym, and a laundry room

court laundry, wish the pool was opened, but even with covid they still keep you happy

t working and we were on the second floor, there was a repugnant smell in the hallway near the laundry machines

coin laundry was available

did i mention the cost of the laundry

parking issue

breakfast hours on friday could have gone to 10 if staffing allows

they do not have an actual non-smoking room and i m allergic

did not like the smell of the smoking, it s supposed to be (non- smoking)room

the cable channels and the wifi are spectacular

non smoking room was stinky with cigarette smoke smell

we were given a non-smoking room with a smoke smell in it and the air conditioner did not work, but the staff

the pool was warm and relaxing

room was nice, didn t care for the combination bar door closet/ bathroom door

i didn't realize it was a pet friendly hotel now

the pool water was really cold...instead i used the hot tub.

to virus, breakfast was very limited

i asked for $ to wash my laundry since they were the cause & they refused

couldn t help with matters of convenience (having quarters at front desk to be able to use the laundry machines

room was by laundry room, employees were loud

there was a basket of clothes (laundry

laundry room detergent machine was out of order so had to go out of the way to pickup detergent

and well appointed with everything that you could need - small pool and gym but all great - guest laundry and

i love how there is a self service laundry on site, tea, coffee available in the lobby is a nice touch

gym is merely ok

free wifi is excellent

the staff at the hotel, front desk, housekeeping, bar and breakfast were all very friendly and helpful

close to my worksite. plenty of parking, room was clean, staff was friendly.

getting out and in from parking lot is tough do to highway

felt very safe there and enjoyed having breakfast at rooster restaurant across the parking lot

no wifi lied ! no tv ! mold everywhere!!!no breakfast!! disgusting dirty. i have photos

one of the housekeeping staff indicated the laundry was underneath our room & it may be the fabric softening

she went above and beyond to help everyone enjoy their breakfast

the accommodations were clean, coffee very good, breakfast plentiful and the staff was friendly

security personel on duty, great breakfast, beautiful indoor pool spacious rooms, plenty of parking, and it's

the gym access should be by key, not having to be let in by