ice an laundry need a lil tlc since my last trip!!

when i requested additional towels, i was told that i needed to bring my dirty towels to the laundry room and

when i went to the front desk, they said all the towels were in the laundry and it would be another 1-2 hours

the pool was unusable. it was filthy.

decent breakfast

the area was not parking lot was messed up getting into the place itself was not easy

was no top sheet on the bed, the tv didn't work, there was no light in the parking lot, i could see light coming

doesn t care about tenants bed bugs no remote for the tv and microwave horrible wifi

gave us a smoking room and only full beds instead of queen beds for 1 room

the convenience to the meadow event park

didn t have a coin machine in the laundry room

my room was ground floor beside the elevators directly across from their main laundry , ice machine& vending

laundry room

breakfast was really good

location was great for going to king s dominion and the shuttle was good for saving money on parking fees

there was self-laundry service available

convenience of time to kings dominion. laundry facilities available as well as pool.

and free wifi

pet friendly room that was close to highway. carpet looked new.

out of ceiling, cigarette burns in our sheets found the next morning in our supposably non-smoking room

they even have a guest laundry room which really does almost make you feel right at home while on the go

i always travel with cleaning supplies, so i scrubbed down the bathroom and prepared for my kids and i to have

the pool was also very enjoyable

everyone is a pet lover, owners continue to act as if everyone should love pets

liked having the small pool available

pool water was really cold, for an indoor pool

filthy chared us extra for our pet after we were given a set price saying we had a pet in the

plenty of free parking

the breakfast could have been a little better. the food was cold.

indoor heated pool, dogs were welcome and comfy, waffle house in walking distance, fresh breakfast, friendly

true to pics, wifi, breakfast, pool, laundry, great staff!!

a hot tub would go a long way.. laundry room was a bit pricy

hotel was dirty no hot breakfast, just a bag to grab laundry room too dirty cleaning stuff with very low

gym wasn't clean

the room, the cleanliness, breakfast. the pool. beautiful rooms. very very comfortable

wifi faded in and out a few times

no wifi, when it says they have it

to turn on/off water was broken off (staff fixed it), no covering for the vent in the bathroom, wifi barely

clean and quiet with free parking

smelled like mold and cigarettes, even though it was a non smoking room

pictures show laundry room outside my door

people laundry baskets were left in hallway and half of rooms door were open

with kids and book a place with a pool and laundry facilities, which i was told they did not have but they would

breakfast wast grate

i liked that the facility was pet friendly.

the guest laundry washing machine was out of order. the room door was difficult to latch.

clean in lobby, smelt like a pool but it was the laundry facilities near front desk.

the room was clean, the beds very comfortable and the breakfast was good

they accommodated early check in but rooms were below standard

free parking, location is perfect, new building so very clean and inviting

oh and no bag for dirty laundry in the

coffee and breakfast was great

loved the in-room spa was great

i enjoyed the spa tub, the bed, and the breakfast

were very comfortable, breakfast was hot and variety was great

we could hear the next door when they flushed their toilet throughout the night as well as the laundry room

nice size, quiet, laundry was great.

i was there for 5 days with no elevator the laundry room was out of service and they serve pork every day for

laundry was very reasonable and all my clothes were dry

there was no laundry bag or extra blanket in the closet

not reasonable to have no new clean laundry for a five day stay

i asked if they had self laundry amenities, staff acted like i had two heads

the breakfast was included and was closer to fine dining; than a run of the mill scrambled eggs and

the pool was a great place for our kids to get their energy out after riding in the car for 7 hours then sitting

no room service

you still have regular amenities such as access to a clean pool, laundry facilities, gym, and breakfast as well

we enjoyed breakfast, the activities they had (basketball/ pool / even fire pit

to get to, large room including kitchen, great value, super nice and professional staff, dog

the breakfast had bacon instead of sausage and it was longer till at least 10:00 a

disappointed that pool was out of service.

property is a 10 but the laundry facilities didn t match that

restaurant connected to the hotel, kitchenette with full size refrigerator, eating area, laundry room upstairs

laundry in hall, badly maintained bathroom facilities, ice maker only on 2 floors, slow elevator

kitchenette in the room was a nice feature, spacious rooms

convenient location, ease of check-in, parking availability.

candlewood bistro and free laundry were a pleasant surprise

laundry room and fitness center are sort of one in the same so it was pretty warm and moist in

laundry was free

laundry facility and fitness center were great

the room was clean,internet wifi connected with ease,the laundry facilities were appreciated and complimentary

my female family member to calm down that things do happen and that they were backed up in the kitchen

the heated pool was a highlight and perfect for relaxing

parking lot needs better lighting

location, proximity to richmond and short pump town center. gym is updated.

hotel was very crowded hard to find parking

no laundry, the ice maker was broken

nothing works, the laundry room machines don't work, most times the key card will not work

has plenty of parking, two buildings, seating in front of main building and a table with bench seating under

nice full kitchen

many people walking and loitering around the parking lot, the grab and go breakfast was gone by 8am pretty sure

mext to laundry room

in a great location and everyone was very friendly also the were pet friendly.

friendly and accommodating staff, free and convenient parking, very scenic area with shopping and several

gym was quite adequate as was the pool

boutique breakfast bar is outstanding

did lots of laundry and was easy with facilities and front desk provided detergent

the breakfast

the indoor pool is a bit small but it was so warm so i loved it!!

close to 95. clean, breakfast, staff was pleasant and parking was close.

the kids love it and we're always happy

the breakfast could be better.

icy parking lot

breakfast was good just needed some meat on the menu

there were plenty of parking spots

convenient onsite free parking

3 fast elevators laundry was good

ice and laundry convenient

i also appreciated that the linens smelled like fresh laundry

kids also loved the free popcorn

the hot tube closes at 10 and there's not cut of time for the kids in the hot or pool area so the adults can at

laundry room, water fountains were out of order, hallway rug was stained in numerous spots

piles of dirty laundry in halls

the guest laundry facilities were out of order

great room service

was respectful especially the kitchen staff

everything from check in, which was a breeze to breakfast was great

tv didn't work and the pool was closed

later, kids repeatedly banged on our door and ran away, which we reported

breakfast was fresh, gym and room were clean.

went down for breakfast around 0830 and the breakfast bar looked like it had been raided

floor elevator buttons broken unable to use, laundry room excessively hot due to no ventilation and mold visible

hotel was great aside from that oh and the laundry room wasnt cleaned out the entire time of stay

laundry wasn't working on this visit

laundry was supposed to allow debit cards but wasn t working

the pool was pretty yellow and cloudy so unfortunately we didn t get to swim.

spots small laundry facilities were not working

kitchen was clean and they provided everything you needed to use in the kitchen and bathroom if you

asked for pool towels and no one never brought them.

mini kitchen that came stocked with pots, pans, plates, etc which allowed us to cook instead of having

bathroom in our room had hair in the tub and the pool was not in use

no laundry area

no laundry facilities

if you had a laundry room

clean and pet friendly

the parking was plentiful, but dimly lite

things i like best about this property were it's location, the size of the room, it's features, laundry facilities

i had to do laundry and had to walk around building at night in cold to get it

the laundry was open and usable

laundry room had 1/2 of the machines working and only out of order signs on 2

breakfast and in-room kitchen was nice

the laundryroom

very clean facility with on-site laundry facilities.

there are also laundry facilities and plenty of convenient parking spaces close to the entrance

parking

the parking was close to the building

they also have a small pool (although it is not heated)

room, pool and facilities!

food good, bar pleasant. staff helpful.

took us ten minutes to figure out how to enter (through kitchen side door)

the indoor pool, cleanliness, amazing staff, friendly, affordable rates

i appreciated that the hotel has a laundry room.

oh, let me not forget about seme (spelled wrong) the breakfast attendant that paid attention to detail and

kitchen area was nice and the standard size fridge is always appreciated over the mini

staff there was friendly people and the breakfast was great the room there was nice and clean i loved it ud8

they also had the best breakfast i've seen anywhere

clean, pet friendly and nice staff.

pool wasn't open

the hotel also has a nice swimming pool and free parking

the soap and breakfast

friendly staff, good breakfast, nice pool

he provided service with a smile, along with detergent and dryer sheets so that we could do laundry for the

the breakfast was typical but it was good friendly staff clean and comfortable hotel

the room was clean and comfortable plenty of room if families are traveling with kids

breakfast was great and staff was very nice and accommodating. check in was quick.

it didn t come with kitchen or sink at all.

they set up buffett early because baseball team had early game and wanted the kids to get their breakfast

the pool and gym were tiny but nice enough

not much of a choice for breakfast but was nice enough small gym and pool

the little kitchen area in the room was a nice addition however it looked like things were not setup and just

loved the pool and the location- right off 64- was great

room appeared clean but i m not sure if it was the laundry detergent used or something else but my family was

we went during covid timing and the pool wasna ? ? t opened.

bar was convenient and snacks were good

the pool need better monitoring better selection of drinks

breakfast service was very slow with only one associate taking orders, cooking and serving

wished there were laundry facilities room could have been vacuumed daily

s no laundry service to wash clothes

wish they could have had a laundry facility

the property didn t have a laundry accommodation.

wifi connection was terrible making me unable to complete my tasks, the tv channels where

laundry room has multiple machines out of order

hallway carpets are dirty, outside has trash everywhere, laundry room was not clean

the fitness center actually had dumbbells up to 50s and the laundry was free to use

acknowledge it until i had to get up and shower the next morning so i just washed up in the kitchen sink which

appreciated the pet policy as our dog was traveling with us

were brilliant, lads on night shift were so helpful knowing we had laundry to do and yet laundry was not working

we checked out at 3:30 am because we could not sleep due to someone in house keeping washing laundry right

confortable & delicious breakfast as my kids said

breakfast was excellent

the gym was small, but perfect for our needs

it was a mess, plastic hanging, drywall dust, and had to walk through the admin offic and hotel laundry room

they have a nice gym, jacuzzi and pool, and a laundry room

laundry facilities were not adequate

the use of the laundry was a little steep.

had a guest laundry

the pool and the bed was comfortable

beautiful rooms, friendly staff, very clean, very private pool

everything especially the pool

the floor around the pool was very spiky and hurt our feet

there was plenty of free parking

guest laundry facility was great

used the laundry facilities and for the cost of washing and drying i expected my clothes to get dry in an

the laundry machine didn't work.

for example laundry is on the second floor but it says it's on the first floor

hot tub was not hot...guest laundry was broken and bathtub looked dirty.

nice and clean and had a laundry room on site.

having the kitchen

the kitchen sink had no water pressure and the bathroom sink was stopped up

the big refrigerator in the kitchen and the big room

a great little room with a fridge, stovetop and kitchen sink.

i absolutely love that there's a laundry facility on the property

the non-smoking room i requested was surrounded by rooms where people were actively smoking

forgot to request a kitchenette room

other thing, it's an appart-hotel, so you get a kitchen, but no supplies or anything, not even coffee or tea

non smoking room but room smelled of smoke

there 4 nights (with no laundry service as we requested) but needed extra towels and coffee for the last night

eventually walked through the laundry area to find someone to assist

entrance floor at the back of the lodging building was the basement which was next to the laundry room so was

check in was super easy and they granted me an early check in

the elevator was broken (we were on the 4th floor), the spa was broken, and the buildings were falling apart

clean, nice staff close to parks golfing shopping. guest laundry.

big rooms with couch, clean room and linens. guest laundry and offers weekly rates.

wifi worked

the spa bath

car was hit in the parking lot while i stayed there when i asked the front desk they did not have a camera to

continental breakfast available in nearby econo lodge, no laundry, etc

close to restaurants,had laundry facility

is pet friendly but there s not a lot of places to walk your dog

the wifi was awesome and the room was quiet.

breakfast was all carbs and sweets, not anything for a diabetic

left with a headache and needing to hit the laundry mat

early breakfast

good location. clean room. friendly. good breakfast tea.

i didn't eat breakfast. the location is perfect for visiting family.

and they really had a breakfast

they promote laundry and the facilities but nothing works

poor breakfast

breakfast was crap

there was to be breakfast provided but there was nothing except cereal, a sweet roll and coffee but no sweetener

the limited breakfast you receive

smoking through out microwave and refrigerator in room breakfast was good guest laundry free wifi free parking

the dryer was out of order. therefore i had to wash the clothes outside at the laundry mat.

could not wash clothes at their property due to no soap available in their laundry room

the laundry facilities were unavailable as the machine was broken, and i was forced to find a

there was noise at night. sounded like someone doing laundry.

great attendants which help me with change for laundry and all

was disappointing to find that the hotel has started charging for parking

,, for as sweet as everything was, i would think that your breakfast would be like the comfort inn on west broad

parking tight because redoing parking lot

parking was easy and they had ev charging stations--although you had to download a special app to use them

the newcomer who told us that the hotel did not have laundry facilities - only washing machines that the guests

the wifi only worked in the couch part of the room. not in the bedroom

room size, gym, and location

no information in the rooms about what things were available to guest, room service menu, happy hours or what

the breakfast and the happy hour and rooms

checking got make up on white laundry to determine a deposit it crazy

chose this place because they had laundry, i was planning to stay for 1-2 weeks, though the laundry machines

i used the laundry room to wash clothes super convenient but the stairwell smells horrible they need to fix

coin laundry avilable on property, only one machine though. breakfest was pretty good.

they had no laundry soap and there was no sign in the laundry room indicating it.

i also enjoyed using the excercise room and the laundry service

the dining in the lobby and breakfast was amazing

breakfast was decent, was sad to see no bacon and pancakes

a quick overnight stay, we didn't get a chance to use the kitchenette, nor did we get to the free breakfast

room had a small kitchen, including full size fridge/freezer

i went downstairs to get quarters for laundry detergent and desk clerk gave me a box

need to pay more attention to laundry. stains on towels.

we utilized the on-site exercise room and the laundry room

i was first given room 108, upon entering the room had a odor, which was not pleasing and the laundry room was

laundry that worked

the machine ran out of laundry detergent and i couldn t get my money back without having to call a number on

wifi was ok i couldn t complain bout that.....

wifi spotty. banging noises, bitten by one of many dogs.

the rooms have a kitchenette but no utensils

location and smoking rooms.

one guest waiting behind me in the lobby kept going to the door to watch the laundry area because, his words

on site laundry is reliable and accessible

laundry facilities dirty with several out of order machines

i liked the extended stay facilities, laundry and refrigerator.

was not clean cigarettes burns in ca;pet on counter tops, no silver ware no hair dryer no coffee

laundry room dirty

staff is now careful with the laundry, i had two towels that hair embedded in them and a pillow case that was

easy check in, no deposit. laundry room and snack machines.

having a kitchenette and laundry room on premises was also a plus as i had planned to stay a few weeks but

early check in. very clean hotel

cleanliness and professionalism and laundry and breakfast.

people hanging out in parking lot all night

breakfast could be better but overall good experience

toilet was clogged, it seemed it was from room service when they were cleaning cause it was just stuffed with

the breakfast voucher for a free breakfast next door at the restaurant was very good

the gym was very nice and clean

pet friendly hotel. lovely staff. room service available. easy on/off access to the highway.

parking is included, which is excellent

way they charge for drinks at the bar

parking

very friendly staff, great breakfast and good location

i was referred to wifi set up

breakfast was great.....room did have ants crawling but staff did spray for them.

wifi password set up

price and pet cleaning fee! also it was under construction and still expensive.

it was close to my work place and had free laundry

although we didn t make use of the gym or laundry room, we did pass them and they looked clean

laundry area has missing and inoperable machines, the pantry was bare-nothing really good to grab

free laundry

have pet availability.

too noisy by our room close to the housekeepers room/ laundry , shower had low water pressure

liquid soap containers in bathtub empty. only one bar of soap at bathroom sink only

needs a bigger gym

easy access to parking

gym was tiny

i arrived at the property at 2:25pm to an empty, worn, abandoned parking lot

there was no wifi, no cable

the room was basically as expected but access to viable wifi was unacceptable.

i really like parking at my room door

old musty rooms. bar next door took all the parking. loud music, fights outside all night.

the location, rooms, pool area & breakfast!

wifi

staff was super friendly and the amenities were well maintained, except the swimming pool area

breakfast was served every morning but they had grab and go options so i was able to grab a drink

great location for the purpose of our stay, the gym was well equipped, and the breakfast was good

location and indoor pool.

she assisted with a much needed early check in and provided great customer service

we just left because i was tired and so were my kids

i loved the terrace with fireplace just wished it worked

the gym is nice, but could stand for a few more pieces.

the guest laundry room not working

i’m paying there’s no gym no restaurant no guest laundry the elevator doesn’t work lost power on half

gym, no room service, no daily paper, no guest laundry room, elevator works only 20% of the time ac/heat doesn

door to shut properly, keys kept not working, no laundry said the machine was broken

at one point i was locked out of the room doing laundry in my slippers, after calling the front desk 5 times

they didn t bring clean laundry every day.

wifi didn't work at all

easy parking

quite far from city center and weird people in the parking lot lingering outside their rooms

room wasn't clean and smelled strongly like smoke despite being advertised as a non-smoking room

they didn t have enough rags to give us and i had to wait until their laundry stopped

might be because we were close to the laundry, but it smelled strongly of cleaner

the laundry room was dirty

i was in was next to the laundry, so a little noisy

breakfast was good due to the covid-19.

the carpet in the stairs looked very old, dirty in areas, and ripped up in areas

pet friendly for our little dog

bathroom (my biggest pet peeve) was spotless

friendly staff, comfortable bed, great breakfast

wish the pool was open, the children were pretty bored.

wish they had laundry machine

the indoor pool

people in room next to us had kids who were loud and ran in halla

nice bar that i didn't go to but patrons were having a great time

pool/ cleanness

was good but a limited room service menu during thanksgiving night was disappointing

hotel was really nice - swanky and modern amidst the old stature of the building - having a pet allowed was why

love the coffee bar downstairs

love that they are so pet friendly

love the decore, nice little bar area with fun drinks

updated and clean throughout. comfy bed. great breakfast!

breakfast was also more than what we expected and very good

breakfast was included and had something for everyone

i stayed there 3 days, and no one came in to perform room service over that time period.

use the indoor pool and no breakfast was served

noisy between rooms and wifi poor

checkout i guess i did right? restaurant showed no signs of being open. wifi was meh

love the wardrobes, fireplace, just the beauty of the furnishings etc

wifi was sufficient for us to work remotely for the morning

your planning to come with kids this is not the place

the hotel does not offer any room service or laundry service and no one uses hotel phones anymore

my family loves the pool, and i love the laundry facility

loved many things including the nice staff, specialty coffee machine, and nice little gym.

breakfast was great and we're going back this

were several holes in the parking lot with cones that made it a little difficult to get our truck through

no guess laundry

no laundry

( no one to do the laundry per staff at the desk) the air conditioner in the room was leaking all over the

on premise laundry would have been nice.

wifi was horrible especially on upper floors