and having to go through the basement when parked underneath the building through part of the laundry room and

sadly the pool was closed but everything else was great

and tired how breakfast is advertised

hrs aday, friendly efficient maid service, good wifi, large bathroom countertop, quiet, covered parking

the staff were very courteous and nice and parking was awesome as well

parking was ample

parking was a little rough because the hotel was sold out.

the complimentary breakfast and the sauna

they saw us with a baby when we tried dropping luggage as we got there a bit early, and gave us with complementary

easy and plentiful parking

parking wasn't great because it was at a slant

if they offered breakfast

there was no breakfast and they didn't have wifi due to password

parking and staff were great

just be aware that the parking has sort of a steep incline

i couldn't get back my money that was left on my laundry card

laundry room was not easy use

i love the free parking and the room have a really cool curtain where it can shut out the sun!

requested late check out & they were knocking every half hour for room

great customer service.. front desk as well as room service!

tight parking

i wished the pool and hot tub were available

the pool to stay open to midnight.

is convenient, i was able to park my trailer without problems

wanted to stay there because of the pool and spa advertising but never went in the spa it is filthy and the pool

the room was a non smoking room and the room smelled like marijuana like someone had just smoked in the room

it is a little inconvenient to get out of the parking lot

room also missing furniture and bad wifi plus

toilet disrupted sleep all night. ordered smoking room wasn t provided. dirty towels and couch

bed, tv, wifi, bathroom, shower, fridge, and microwave oven were excellent

the laundry dryer i spend too much coin before my clothes dry

comfy beds, hot hot shower, very clean and tidy (includes a laundry room and fitness centre)

laundry facilities were only available on the second floor even though the website said there were

loved having the laundry facilities as we are a large family and we were staying for multiple days

there are laundry and dryer machines, which are very convenient for long-term travel

you can hear everyone, including next door laundry service

we were right across from the laundry, so we were easily given extra towels and a blanket

they have a gym laundry room & a bag

laundry room was not available

we were glad the laundry staff were right across the hall to give us extra towels to clean up the water

i which they had laundry. at least there was a laundromat close by that you could walk to

no designated area for smoking and not pet friendly.

the parking too small

manager very rude the spa tub had little bugs that n the way

parking

other hotel guests had their laundry hanging on the rails of the top floor from end to end

i asked to move to a different room due to it being right next to the guest laundry

laundry unavailable , machine not working.

the hotel charge me $25 dollars more for a early check in. no receipt either

wifi was not working. common area was dirty.

parking fee and laundry was not 24hrs

pretty clean and comfortable bed and the breakfast bar has a good variety

the pool wasn t open and the fire alarm kept going off

cleanliness, fresh crisp newness. breakfast.

very nice new hotel. room decent size, great lg large screen tv. breakfast had good selection

had to stand offset; didnt have a balcony or view as booked; had to go to unsafe laundromat to do laundry since

i didn t like that there was no laundry room.

only wish they had a laundry room and they didn't start charging $15 parking

comfy, it is situated right across the water from san francisco, the staff are wonderful and the breakfast is

the shuttle to the airport was excellent

shuttle service during the stay and the availability of laundry service on the premise.

excellent location very clean great breakfast for the value

i had my kids in the car and was about to go postal but he seemed so not present in the moment i didn’t

to start i was supposed to get a 2 bed bedroom and didn't my kids have to sleep in the bed sofa, very uncomfortable

we were not able to participate in the breakfast due to an early flight.

operated laundry machines, microwave in the room, more attachments for the gym equipment currently in place

would prefer a changemaker in the laundry room

workout room, great staff, good location for where i needed to go, decent self service laundry room

pool was closed

room service or late night food options besides convenience store

there was not onsite facilities for laundry

they have an airport shuttle for hotel guests to the airport

the hotel is very close to oakland airport and has a shuttle that leaves frequently

black woman who delivered room service was the best thing about the stay

and great food great location for travelers love the fact i could leave my car and they have room

wifi for communications purpoese

it had double bolted doors and gated parking lot so i felt safe

there was an outside balcony to sit and relax overlooking the pool

clean room, free wifi and breakfast, close to the airport.

the wifi sucked, i couldn't use it at all

we forgot swimsuits and couldn t use the pool but it looked very clean we had dinner at the hotel bar and

great stay! it felt safe at the location as welll! good exercise room! fun pool! nice breakfast!

great hot breakfast. many selections.

great stay! it felt safe at the location as welll! good exercise room! fun pool! nice breakfast!

hotel had a great breakfast and the airport shuttle was great

above, also do you ever consider providing plastic bags for guests dirty laundry?

great breakfast and comfy bed

wifi not good

were three of us registered to stay but we only got 2 vouchers for breakfast, it would have been nice to get a

food in the bar, restaurant area and happy hour was great and food is a must and the use of a gym was excellent

bonus: ample free parking & lemon water in lobby

breakfast was good

pool and spa was the highlight of the stay

everything was so perfect. i loved the hospitality also breakfast and rooms are so clean

the gym was closed due to covid unfortunately but overall was great

guest laundry was appreciated

bring your own quarters for the laundry

to summon staff to get on property (gated/locked at certain times) & to gain access to on-site laundry room

laundry was closed at 7pm

it was clean enough. on site laundry.

room smelled , no clean hand towels , no thrash baskets , no bags for laundry , bed was uncomfortable, bed or

i asked for the towels as well she kind of gave a huffy noise and grabbed 3 washcloths from the laundry behind

amenities include free grab and go breakfast, free parking, coin operated laundry room and pet friendly

having laundry on site, dog friendly. easy to find. stores are close. our room was very clean.

it came way tuna kitchen also they provided utensils.

wifi and waterview.

was looking for somewhere to escape the july 4th fireworks with my pets

very clean kitchen area is well equiped. beds are comfortable and it is really clean.

very clean & up to date with covid-19 standards which was great. pet friendly!! ud83dude0d

the kitchen, the disposition of the room, excellent design

they told us laundry was available but the machines were broken

dinner service was extremely slow; he probably be more stuff in the kitchen at night

everything in one place including bar, dinner and breakfast

ear phones at the gym were a pleasant surprise

far as the room itself, beds were very comfortable & room has good wifi

should have microwave in the lobby and another washer and dryer.24hr laundry available.

also couldn't find any laundry room and we also didnt manage to call reception anyway

use laundry room not enough washers and dryers

the laundry facilities were reasonably priced and clean

to noisy from the parking lot people playing loud music

no tv. no wifi

the pet area

after all that, she gave me keys but didn't tell me where to go and gave me no info except the wifi code

over a thousand dollars + they had there audacity to accuse me of stealing there nasty towels and kitchenette

bathtub was clogged, toilet didnt flush, i paid for rooms that were non smoking and rooms smelled of smoke, one

clean rooms and laundry rooms,garbage cans around so no litter

only thing i don't like is the laundry room i wish they would fix the card debit readers for the washer and

clean, laundry room, bathtub, great services

i liked that it had a clean laundry facility, and that my room had a cute kitchenette which was perfect for my

they finally brought back a bit of a breakfast (hot water / chocolate/ coffee & granola bars or oatmeal) & that

for breakfast such as from what time to what time and more information should be provided on laundry room,

location, great staff, clean, laundry facilities

proximity to the purpose for our stay and free parking guest laundry

no laundry room

location, clean, great staff, laundry facilities

location convenience spacious access to coin use laundry facilities

there are laundry facilities available

laundry room was nice, clean and they had 2 washers/6 dryers

i really appreciated the laundry room near the end of our trip

also, the amenities in the room and the kitchenette were very well-stocked

reservation say breakfast package for 2 adults and 2 kids

i had the opportunity to use the gym, which, although small, had the necessary equipment

no room service

limited late evening room service

the kids loved the pool

breakfast was good .

the wifi was excellent

they provide breakfast and the beds are comfortable

they also have a good selection of breakfast that starts at 6am

all my devices worked well in other parts of the building and even the breakfast area but beside that

the laundry facility to and vending machines are way over priced

located within a strip mall with restaurants and shopping outlets. free parking.

kitchen stuff for cooking too old,like pots and spatula needs to be replace bcos its been too

needs more parking for handicap

a quiet room available on the 4th floor. clean linens, uncrowded pool. attentive staff

clean rooms,affordable laundry machines,fresh coffee in the morning

the coin operated laundry facilities were clean and accessible, (the front desk had quarters)

is great & cloose to restaurants, staffs are friendly & accomodating, laundry room & vending machine is a plus

clean rooms,cheap laundry,good prices

of basic amenities in room and lobby; late check-in done by the night laundry person who had no authority to

breakfast was awesome

hot breakfast and parking

breakfast and decorations were solid

the pool was not open picked because they have a pool.

like the staff, the food, the swimming pool, best of all i loved the room

price was the best one in the bay area for the period we visited san francisco, they also have a laundry room

stained laundry sheets

the guest laundry was a welcome addition and there were several machines and dryers

quiet, large, small kitchen, close to bay, grocery, laundry, had breakfast to go, staff friendly

onsite guest laundry

the laundry facility uses an electronic payment system that ripped me off twice

nothing wifi should be better

we enjoyed the breakfast each morning and the pool was relaxing

lastly, let s talk about the parking area

breakfast and swimming pool.

loved the 2 bedroom for privacy and laundry facility.

a lazy morning; which didn t happen because all showering had to be done before heading over to breakfast

breakfast was great, grab and go!

the little details thought about in the bathroom and the kitchen area

the pool was closed and the furniture in the room was old and needs updated.

no laundry service any

bed, quiet, microwave, refrigerator, buffet breakfast free parking, location and wifi were all very good

around the corner from the pet friendly rooms meant that the second hand smoke traveled a bit

the room ac was loud can not sleep, the wifi was not working,

pool area was small and in a strange location, no hot tub that we saw

no laundry even tho it s listed

thought wish gym equipments were functioning and laundry were free

bed was comfortable and wifi was fast

parking a little too far from room once. too busy one evening major function therr.

ud83dudc4dps the pool was great too

glad to have a guest laundry

my family sleeped at that day, laundry room noisy sounds waked our family around 2:00am

the laundry was cramped in a small room with the ice machine

laundry was on the opposite end of hotel and small washers

great breakfast, self laundry option

it doesn t have laundry room and most of the stores i need are far from the hotel

laundry facilities were also available for hotel guests

hotel staff member assured us we could leave the laundry room unattended as it was a safe facility and that we

they allowed me early check in.

very clean hotel, excellent parking, location to the highway as well as easy walk to the bart.

they have a guest laundry room as well

laundry room closed early

included breakfast

great for family trips with the little kitchenette and breakfast

garbage bins were not emptied from previous stay and the pull out couch for my kids to sleep on was horrible

desk attendant was terrific with finding needed shopping, then dinner, quarters and soap for laundry, and then

i wasn t sure if it was their laundry soap or if the beds had bed bugs

it was nice that they had laundry facilities

did not like that we had to go over to the sister hotel for both breakfast and pool amenities

room, breakfast was wonderful, view was amazing

everything that i said before plus not laundry and the smell of the hotel in general

good place to stay for the price.cheap laundry room only on 2nd floor. restaurant nearby.

fully stocked, pool and spa were great, comfy pillows, and early check in!

the hotel is updater super clean and very comfortable rooms room service was fast and hot

no room service every day

so many places to relax' around the pool in the cabanas or plush lounge chairs

cleanliness, free parking, breakfast (we only added $10 to get free breakfast for 2

clean very modern easy access and free parking

the hotel is nice but has no room service

called before booking to confirm if the bar was open in the hotel and was told yes

that there's no laundry room at the other buildingud83eudd2bud83dude43

they had a laundry facility that was open 24 hours.

that weren t snug on bed), filthy carpet in stairwells, broken/poorly functioning equipment in laundry

there wasn t a laundry room in my building.

was a kitchen in the room so i was able to cook

my room was above the laundry room way way back

very clean. location. staff were great. free laundry.

op laundry machines with no way to get change on premises didn't make sense

wifi was better in one room than another, they were kind enough to let me change rooms to get a

the hotel is in a safe, quiet area with plenty of free parking

wish there had been a microwave in the room and onsite laundry facilities

front desk staff informed me no laundry facility available. i needed to do some laundry.

there is a great gym attached to this hotel.

free shuttle service is not always prompt to pick you up or to take you someplace

sports club that was connected via the 2nd floor was excellent, better than any gym i've been in and having a

i loved the mini-kitchen that was stocked with dishes and other essentials items

loved the breakfast and helped for my daughter who had dance competition over the weekend and needed quick

clean. good breakfast. friendly staff.

it was very clean, very modern, and came with a kitchen and kitchen appliances

the rooms were spacious. free breakfast. late check out.

we were by the laundry room and heard the washer and dryer all night.

kids and parents both had an incredible time

coffee given after breakfast ends.

the internet was off i didn t have the wifi code tv not operating no music disappeared

the breakfast was wonderful and so convenient

the laundry was a one-minute walk at most, very convenient

sure the arguments for the housekeeping service tips or laundry rooms services cares

first of all the hotel does not have basic things like a microwave, iron, laundry bag etc

standard 1 star hotel. not new. not so clean. they have laundry, but it coast money.

laundry service is professional and excellent

complaint is that from previous stay and this stay the hotel promoted available dry cleaning and laundry as long

the staffs are rude and they will charge you buy they won't give you room services

the breakfast did its job

clean and good location with free parking

great breakfast choices

laundry coin-op was far away, no fault of the hotel, just the location.

nice staff. easy parking. free wifi.

very close to peet's coffee (adjacent parking lot) and just one block away, is the southern comfort kitchen

not smoking room still smelly

room, clean with great staff and very clean, and free parking

the laundry machine was out of order and also was not so clean

the breakfast was amazing! i loved that there was a laundry facilities onsite.

parking available front desk 24/7 breakfast very good house keeping service every day guest laundry

hotel has coin laundry

know some basic stuff like how long is the wash and dry cycle on the laundry machines

finally,- a good laundry facility which we used a couple of times (super convenient but $10/load)

as this is a corprate situation, the laundry room cost twice as much to wash and almost x5 to dry as the local

also used the guest laundry which was great

usually out early and haven't checked out the breakfast

clean, in good repair, nice environment, nice staff, great location, nice kitchen, good price, quiet

place was clean and quiet. use of laundry.

was happy to see a laundry service

in room was great (big fridge, microwave, dish washer, stove); free laundry washing machine and dryer; cookie

breakfast, laundry on site, pet access, close to everything.

with great breakfast, free laundry, wonderful suites, helpful staff, and a nice location, this hotel is perfect

washing machines on site to do laundry

no laundry on site.

i wish they have onsite coin laundry (washer/dryer) service

my room key didn t work to use the gym or the pool which was a huge inconvenience

be nice if company in front of hotel would share a little parking in front of rooms at the end of building,

the laundry permanently closed and the hot tub was out of service a few times.

i guess the bonus was that i had a good reason to have the drug talk with my kids

i loved the scenery and the pool was nice and heated for my kids.

huge property with pool and spa, friendly staff

receiving information about gym, password to internet

laundry services were closed due to machine being broken, was there 3 nights they never got

the breakfast was good, was a variety of food and everything was fresh

it was updated. the hotel room was clean.i appreciate the breakfast also.

very clean, great breakfast and gym

their breakfast!

was a dirty bath tub beside the laundry

machines in laundry room not cleaned

laundry system not working

laundry was mentioned as an amenity but was unavailable

the breakfast was wonderful

no gym, pool or laundry.

train is incredibly loud, the internet pitifully slow, there was no laundry service and the laundromat was quite

mildew smell in bathroom, and i was in the room next to the hotel laundry avoid room 419.

under construction, put us directly next to laundry facility with loud radios going off at all times

liked the wifi

it's very nicely laid out and attractive in the lobby with nice spaces to sit and socialize, the pool was open

balcony pool located

booked 2 rooms as a family (3 adults 2 kids) they didn t have any connecting rooms when we got there

wonderful pool area

breakfast was delicious and the room was so nice

the pool wasn t that exciting and no hotel restaurant or bar

it was quiet, no traffic noise, nice pool and exercise area

i wish there was a restaurant or bar but it was very nice

location good. didn't know they had a heated pool and would

non functional wifi in room constant security alerts

only stayed for one night, it was nice, i liked that they had laundry.

free laundry service

room service was on point as well

a pool.

everything. also, thank you for accommodating the late check out time request.

clean rooms,nice staff,full kitchen,laundry room,good location

that were beyond her control, all the while trying to continue to meet her obligations of getting laundry done

have ample parking, laundry etc

and when i was trying to check out, i was doing laundry and she had pulled mine in as well

didn't work treadmill not working properly laundry area very dirty when i checked in they gave me a room already

laundry room has 1 wach machine out of service since few days

size of the beds, beds were so comfortable, amazing bkft, pool was lovely laundry was clean and easy to use

buffet, the clean, warm pool, the fully-stocked kitchen and full-sized appliances, the clean laundry facilities

laundry room is fine but there is only one front-loading washing machine and it's broken

location. breakfast included. laundry facilities.

i also arrived on a monday and left on a wednesday and the same old room service sat outside a room for three

the gym has two peloton bikes and the rooms are amazing

the gym, loved the valet service, especially considering the area had little to no parking and didn't

the restaurant and bar had good food - nice choices - and lovely staff members served us

very nice having a restaurant and bar onsite

we had a large room with a pull out couch and kitchen

the breakfast on the third day was a little scarce.

spacious room and all kitchen needs

marketplace lacked choice for people with allergies and the bar closes pretty early so would be good if you

not have the breakfast; there was no restaurant in the facility

laundry room for guests - 3$/load

tried to do the laundry but of our detergent

the breakfast was decent and check out is a 12pm

the complimentary breakfast was very nice and had many options

great bar in the hotel

very clean, nice bed. kitchen and bathroom worked well.

nice kitchen w/full size fridge

room was more like a mini-suite, with a full kitchen, including a microwave, coffee maker, and a full-size fridge

fast wifi connection

no laundry

no laundry facilities

especially gym is too small and no dumbell and no machines, also no house laundry

advertise as pet friendly, but then change $75 extra at checkout without telling you that upfront

really liked that there was a bar and restaurant downstairs

there is a coin-operated laundry in the building, which i think is convenient

they they had a laundry room and starbucks for the morning in the lobby

the bar selection could be better.

the pool has beautiful lights and the whirlpool was very relaxing

i ask the room service to change the bed sheets because it has stains but they didn t

staff, cleanness, availability, number of laundry units are best in class

there was no laundry detergent available for purchase

good for family stay laundry room basketball court breakfast no complaints and local stores

breakfast is

would have like the pool hrs to be till midnight so adults could have time without kids in it