the kids loved the pool

the bar tender was fabulous

the kids loved the pool

it's a pet-friendly hotel, which may be an inconvenience for those who don't like this.

poor pool and gym

clean rooms and laundry rooms,garbage cans around so no litter

only thing i don't like is the laundry room i wish they would fix the card debit readers for the washer and

i liked that it had a clean laundry facility, and that my room had a cute kitchenette which was perfect for my

clean, laundry room, bathtub, great services

they finally brought back a bit of a breakfast (hot water / chocolate/ coffee & granola bars or oatmeal) & that

loved the 2 bedroom for privacy and laundry facility.

breakfast was great, grab and go!

loved the kitchen with the bar stool area

spa and pool were not available any of the three nights we were there

very friendly & accommodating staff & the kitchen

location, great staff, clean, laundry facilities

location, clean, great staff, laundry facilities

no laundry room

proximity to the purpose for our stay and free parking guest laundry

for breakfast such as from what time to what time and more information should be provided on laundry room,

there are laundry facilities available

location convenience spacious access to coin use laundry facilities

laundry room was nice, clean and they had 2 washers/6 dryers

i really appreciated the laundry room near the end of our trip

spacious room. good breakfast. friendly staff. convenient location. not too much noise.

clean rooms,cheap laundry,good prices

affordable,clean,laundry room,pool,large tv

the coin operated laundry facilities were clean and accessible, (the front desk had quarters)

is great & cloose to restaurants, staffs are friendly & accomodating, laundry room & vending machine is a plus

also laundry was convenient and the bus stop is just outside so i could easily take the bus to

no laundry service any

pool was nice but faced the parking lot

breakfast was great too

they also provide free breakfast

property is a bit old - but the beds were comfy, very clean bathrooms, pool area was small but fine since we

good place to stay for the price.cheap laundry room only on 2nd floor. restaurant nearby.

everything that i said before plus not laundry and the smell of the hotel in general

nice indoor pool and spa and free parking is always a plus

of walking the hotel is laid out across a large footprint and parking near an entrance close to your room was

very clem rooms, nice indoor pool and hot tub. great staff

amazing!!! i would want the bar a kitchen to open a bit earlier.

everything was great from parking to check-in

double bed, comfortable bed but not pillow, nice and helpful room service men

rooms should never be next to gym rooms

i met a lady who was the bar tender and a maintenance guy but that was it

laundry facilities were also available for hotel guests

hotel staff member assured us we could leave the laundry room unattended as it was a safe facility and that we

it doesn t have laundry room and most of the stores i need are far from the hotel

the walls seemed a bit thin. i could hear the family with two kids hold a conversation.

website said pet freindly,but when i turned up for the room with my small dog, there was a $100 pet fee

front desk staff informed me no laundry facility available. i needed to do some laundry.

wish there had been a microwave in the room and onsite laundry facilities

very friendly staff. pool patio area very nice. free gym next door. a really really nice gym.

room was clean and had a great view of the pool and waterfall

the evening events take most of the parking and we have to hike into the hotel to get to our rooms

they have a guest laundry room as well

laundry room closed early

that let their kids in the hot tub with food and over crowded the hot tub

there was the usual continental fair, but it was a good breakfast

sanitize the general manager is totally insensitive to any problems you may have regarding your kids in the

hotel has coin laundry

the laundry machine was out of order and also was not so clean

the breakfast was amazing! i loved that there was a laundry facilities onsite.

know some basic stuff like how long is the wash and dry cycle on the laundry machines

parking available front desk 24/7 breakfast very good house keeping service every day guest laundry

no laundry on site.

washing machines on site to do laundry

i wish they have onsite coin laundry (washer/dryer) service

my room key didn t work to use the gym or the pool which was a huge inconvenience

clean room, comfy beds, great location, pet friendly.

friendly staff and free laundry service, although booking a time to do it can be challenging.

with great breakfast, free laundry, wonderful suites, helpful staff, and a nice location, this hotel is perfect

laundry facility, cooked breakfast, comfortable environment

the laundry room was too warm, no ac

breakfast, laundry on site, pet access, close to everything.

the rooms were spacious. free breakfast. late check out.

i loved the mini-kitchen that was stocked with dishes and other essentials items

no in door pool

it was very clean, very modern, and came with a kitchen and kitchen appliances

clean. good breakfast. friendly staff.

we were by the laundry room and heard the washer and dryer all night.

bed was super comfortable, rooms were big and had extra beds for the kids

staff are very friendly (lola at the front desk is awesome), rooms are well-appointed, and the pool and spa

my kids enjoyed big pool and very nice/ clean jacuzzi a lot

weren t told about pool for use, little too far from downtown.

the laundry permanently closed and the hot tub was out of service a few times.

updated room with great access to beautiful ground around the pool

and love the lake and the pool area was nice

the staff was very accommodating to us to get the kids in the

i loved the scenery and the pool was nice and heated for my kids.

especially gym is too small and no dumbell and no machines, also no house laundry

no laundry facilities

no laundry

room & design user friendly & breakfast excellent

expected a better pool area.

we used the pool several times which was also clean and well maintained

balcony pool located

wonderful pool area

confortable rooms, well equipped and beautiful swimming pool.

and the locks were working well, they even had a security bar to put up for the sliding door

my room, 120, was next to the hotel laundry which ran all night

then they checked us into the room right next to the lobby/laundry that had cockroaches in the bathroom and no

the kitchen, laundry and internet!

they also have a laundry room and 2 vending machines

to kill,coffee maker was broken so no coffee in the am, and was a large heap of bags with clean laundry at the

they go into the laundry room and stay there until they quit

and when i was trying to check out, i was doing laundry and she had pulled mine in as well

didn't work treadmill not working properly laundry area very dirty when i checked in they gave me a room already

the next day i was asked to leave the hotel because i knocked on the laundry area to ask for a key and couldn

laundry room filthy

location. breakfast included. laundry facilities.

laundry room is fine but there is only one front-loading washing machine and it's broken

size of the beds, beds were so comfortable, amazing bkft, pool was lovely laundry was clean and easy to use

buffet, the clean, warm pool, the fully-stocked kitchen and full-sized appliances, the clean laundry facilities

laundry room has 1 wach machine out of service since few days

the pillows felt like a sack of unfolded laundry...

easy parking, check-in and out

wifi was bad ud83dudc4e

pet friendly, clean and comfortable, friendly staff

with a very comfortable bed and the blackout curtains were a great touch as our room did face the parking area

she went out of her way to help me find quarters for the laundry machine which wasn t part of her duties

hotel was quiet, nice and clean.. staff was friendly and great breakfast options. great location

pool a little small

one of the highlights was definitely the breakfast

i liked the cleanliness of the property and room. felt like home with kitchen and refrigerator

wifi is free, but if you want high speed you have to pay extra

very nice touch very clean and modern room kitchen very well thought

location is perfect for family and kids

love the free breakfast with foods for everyone

location is perfect for family and kids

and having to go through the basement when parked underneath the building through part of the laundry room and

no milk for the kids

the pool was not heated

ever stayed which was affordable , clean, safe, with excellent customer service and a really good breakfast bar

no tesla charger. no ev charger. they said yes ,but no, they haven't

breakfast was a little basic but everything was good i enjoyed ny

parking lot was pretty small, and because it is an older building, the bathroom was fairly small;

parking was ample

no pool.

breakfast, pancakes oats, fresh eggs sausage cereal toast bagels and cream cheese, peanut butter

the morning buffet breakfast in the sunny lobby bar is lovely

covered parking

some warm options for breakfast would have been nice :)

the boulders in front of the parking spaces in the parking lot yellow or red so they are more easily visible

the breakfast was nice

parking

good breakfast

parking and staff were great

i liked everything about it especially the breakfast

just be aware that the parking has sort of a steep incline

we traveled with 2 kids, one being special needs, and we all enjoyed our stay thoroughly

the kitchen and fireplace! the customer service

great breakfast but wish they could figure out a way to make it less wasteful...:)

the pool area was clean and fun for the grand kids

having a full kitchen and fridge is a plus

also the first room was next to the 24 hour laundry room

great breakfast, coin operated laundry facilities, big clean rooms

nice room..,and the hotel got self laundry service

but upon arrival n after washing our laundry, we found out the dryer was broken

were very accommodating in allowing an early check in

out i had to wait forever to get a cart and then when i finally did there was a full service/laundry cart on

of the noisest: next to technical room for the swimming pool (and outside the ac systems) and the laundry

laundry services, the staff, the mattress and sheets, hot breakfast,

bonus having laundry facilities on site

doors locked.with key parking food area clean

more interesting breakfast area.

amenities were top notch! breakfast was delicious!

extremely clean, full gym safety guidelines in place

was clean and there was a small grassy area outside the lobby for the kids to get energy out without disturbing

didn't use it but there is an awesome gym

that hilton honors got me better parking

the wifi service was good

the bar is closed on the weekend

room layout, exercise facilities, easy parking, location

they didn't see the notice) and expected it to be open, since it mentions a restaurant and room service in the

loved having the laundry facilities as we are a large family and we were staying for multiple days

the laundry dryer i spend too much coin before my clothes dry

laundry facilities were only available on the second floor even though the website said there were

there are laundry and dryer machines, which are very convenient for long-term travel

comfy beds, hot hot shower, very clean and tidy (includes a laundry room and fitness centre)

patio area with fire place was very nice, gym, laundry mat and studio suites perfect

having the laundry room in there made it odd but nonetheless the room had its own section to wash/dry and fold

laundry onsite, staff were warm , responsive, spoke to you every time you passed, price was

were well appointed, the grill area at the pool was excellent, and the laundry center in the gym was amazing

the parking, laundry and gym are all great

enjoyed the extra amenities such as kitchen, laundry, and parking.

good water pressure . the shower. comfortable beds. convenient laundry room.

the laundry facility

at 5:30 am there was a person coughing so hard that it appeared was throwing up - i noticed the laundry room is

location was close to many amenities. elevator worked; the laundry room was nice.

i asked to move to a different room due to it being right next to the guest laundry

other hotel guests had their laundry hanging on the rails of the top floor from end to end

laundry unavailable , machine not working.

good parking and friendly staff

the parking spot

parking fee and laundry was not 24hrs

very nice new hotel. room decent size, great lg large screen tv. breakfast had good selection

extremely friendly staff, the pool and gym

the pool and gum was not working

pretty clean and comfortable bed and the breakfast bar has a good variety

i which they had laundry. at least there was a laundromat close by that you could walk to

sometimes parking can be a busy

we loved the spa tub. large nice room

tight almost contested parking spaces for entrance and exit

no designated area for smoking and not pet friendly.

enjoy indoor pool and spa facilities.

it was clean and the staff so kind. wifi is free :)

included hot breakfast!

no breakfast,no pool, no good quality magneto key. noisi room next to door.

love the service in the breakfast room

need more of continental breakfast for the price..

very clean, newly remodeled, free parking, reasonable prices!

the room i booked was king smoking

it is a little inconvenient to get out of the parking lot

bed, tv, wifi, bathroom, shower, fridge, and microwave oven were excellent

i couldn't get back my money that was left on my laundry card

laundry room was not easy use

great like my kids always wanna be there

my fav thing in here is the pool services

staff was excellent room was great aand i had my child with me so you swam in the heated pool i would definetly

excellent facilities with plenty of free parking spaces, a swimming pool, a fitness center, and a laundry room

laundry room was not available

we were glad the laundry staff were right across the hall to give us extra towels to clean up the water

attentive, love that we can sit outside our sliding glass door, large room, love the hot tub and laundry option

did not choose the room location- 1st floor across from the laundry room

location plus nice size units and laundry facilities on site.

breakfast no gym no pool because covid 19 but they don t give you a discount and didn t lower their prices

the rooms are spacious, clean, and have a kitchen with a few dishes and utensils

there was plenty of breakfast when we got there at 830

breakfast; friendly, accommodating staff

would have been nice to have a coin changing machine in the laundry room, or to equip the front desk staff to

the hotel also has a coin-operated laundry room - also useful for our family's long holiday

we also like that they have a laundry area

there was also very little parking

the pool was closed for the season, front desk staff stated.

staff messed up my laundry

no laundry facilities, parking was confusing!

room is modern and wifi works very well

the gym

it's a bedroom not a kitchen

the bar staff person was rude.

location and historical features of the property. the pool and gym area was very nice as well.

the hotel is actually a resort, we hung out at the pool, very large rooms

room service is efficient and the staff is very accommodating

room service was good

it's the least expensive hotel in the area. the wifi worked.

the hotel is small also so there aren't too many people to deal with and there isnt limited parking

was comfortable wifi was great especially if you have multiple phones breakfast was better than nothing but

good options for breakfast nearby

was comfortable wifi was great especially if you have multiple phones breakfast was better than nothing but

my son loved the basketball court, pool and everything really

the spa and gym are the main attractions.

pool staff was rude

the staff at the front, deli, and bar are all outstanding

wanted to use the hot tub and a group of loud young kids were just sitting in there the whole noght that should

shook, across from the hotels laundry room, pretty bad room across from hotel s laundry room, room shook

we were given a room at the end of a long hall right beside the laundry

we were in room # 231 and we had the whole room vibrating all morning due to the near buy pump or laundry room

placed in a bad location near laundry room

second room vibrated strongly (we thought there was an earthquake) throughout the day due to laundry

breakfast was awsome. on site guest laundry was very helpful

following are the laundry list of few items that might be helpful for you: 1

laundry also available

the laundry room one of the washers were broken

during our stay they were out of towels, toothbrushes, syrup, and laundry bags

great breakfast, tasty, workout room, (tv issues w/rain) spa area jacuzzi ok, sauna, good

no spa tubs anymore

pool and spa was the highlight of the stay

the room was clean and spacious. the exercise equipment in the gym worked well.

bonus: ample free parking & lemon water in lobby

use laundry room not enough washers and dryers

should have microwave in the lobby and another washer and dryer.24hr laundry available.

also couldn't find any laundry room and we also didnt manage to call reception anyway

the laundry facilities were reasonably priced and clean

that it was close to stores i need to go to and my doctor's office. they are also pet friendly

over a thousand dollars + they had there audacity to accuse me of stealing there nasty towels and kitchenette

after all that, she gave me keys but didn't tell me where to go and gave me no info except the wifi code

no tv. no wifi

the pet area

wifi doesn t work barely enough towels burnt holes in the blankets

breakfast is alright. good waffles. staff member mercedes is very good!

there was room service/house keeping everyday

i didn t trust ordering room service with what was given at breakfast

they also have a good selection of breakfast that starts at 6am

breakfast was fantastic and i didn t expect having fresh cooked waffles with eggs and bacon

my room 1st floor across of the laundry room ??

laundry room facilities was a great time saver, the hotel provides everything you need in the

laundry room was out of order the whole time we were here and there's no breakfast offered although

will not go back never any clean linen, dirty rooms halls and laundry rooms and it seems as if the staff

on site laundry

no swimming pool and spa was not working.

parking is a lil rough

that the spa (hot tube) was not open.

didn t have a pool like advertised

the spa hot tub outdated

thought wish gym equipments were functioning and laundry were free

no laundry even tho it s listed

very small parking space on the front

requested for early check in and the front desk agent was very courteous to help me

the property was a bit noisy at night the food from room service was very forgettable

the laundry facility to and vending machines are way over priced

pretty accessible to restaurants, walmart, petclub. clean and convenient.

are great location is perfect close to movies and and outlets and shopping love that they hv kitchens

front of property parking no long walks

unusuable wifi speed (0

would prefer a changemaker in the laundry room

operated laundry machines, microwave in the room, more attachments for the gym equipment currently in place

workout room, great staff, good location for where i needed to go, decent self service laundry room

noisy kids in the rooms around me. it felt like they stuck me on an all kids floor.

charges for parking and wifi

the pool was not open picked because they have a pool.

the gym was a little too cramped for space so that there was not enough space to stretch and warm up

the breakfast serves eggs, sausage gravy and biscuits, pancakes, and a meat every morning along with

loved the location, a lot of food places was around and parking, close to freeway and quiet actually

great breakfast and selection

the laundry facility uses an electronic payment system that ripped me off twice

not enough parking.

swimming pool is warm, the gym is always clean, the rooms are so clean and fully stocked, one of the staff was

honestly nothing when it comes to service quality staff breakfast was great

no enough parking

there was not onsite facilities for laundry

the wifi connection was strong and fast - better than some name brand hotels

room was ok. wifi good.

trash under the bed like the room service didna

there is no room service, no coffee of any sort; not even in the neighborhood

shuttle service during the stay and the availability of laundry service on the premise.

wifi fast

the room was modern and clean. the kids loved the size of the television in the room.

he seemed homeless but he kinda scared my kids

clean not only do they have a 24/7 shuttle, but it also includes to/from rental car lots; & breakfast items were

not breakfast. grab and go. no!

pool was available and gym also very clean

great stay! it felt safe at the location as welll! good exercise room! fun pool! nice breakfast!

i had a bed that was small but i think it was for kids

forgot swimsuits and couldn t use the pool but it looked very clean we had dinner at the hotel bar and restaurant

i didn t like that there was no laundry room.

had to stand offset; didnt have a balcony or view as booked; had to go to unsafe laundromat to do laundry since

only wish they had a laundry room and they didn't start charging $15 parking

shuttle to oakland airport

nice close to the park and dock go for a walk, play golf. like the area

maybe that is because the laundry is also located on the first floor

nice laundry room as well as fitness center

the coin operated laundry was also very useful and we enjoyed the pool area and happy hours at the bar

the ice machines were all the way across the hotel inside of the laundry room so that was also a pain

guests would need for their use in a king studio i also liked the option of having to do my own laundry by

above, also do you ever consider providing plastic bags for guests dirty laundry?

it s just a shame that we didn t have time to check out their pool

pool was under construction but too cold to swim anyway but hopefully the next time we stay it will

up, bed felt amazing and had a lot great convenient amenities (snack bar, full bar & restaurant, gym etc) was

pool and hot tub not working...

a comfortable stay with nice pool. the indian restaurant next door serves delicious food.

there was an outside balcony to sit and relax overlooking the pool

wifi for communications purpoese

value for the money, room clean and comfy, big room space, and very nice balcony overseeing the pool

wifi

there was dirty laundry/underwear left in the closet, the tv had to technologically serviced and the audio didn

room accessories/beds were inadequate/missing, ie; extra bedding for pull out, extra towels, laundry bags, and

free laundry and free breakfast would have made it

there is also a huge fitness center which was well equipped, resembling a gym i might find at home

boxed breakfast