no wash cloths they say laundry was

rooms were available last minute. plenty of parking.

i was charged the pet fee twice and when i called to question the extra fee, the lady that answered agreed that

i liked the late check out i also felt like it was decently cleaned

room was decent for the price, nice size. late check out was great.

there were not enough towels in the room- when we requested some- we were told they had to do laundry- there

i liked my stay here from the staff to breakfast

left too early for breakfast

couldn't get wifi to work, but no big problem

the pool was closed, the wifi wasn't working

loved having a kitchen. staff was helpful and friendly. nice breakfast and laundry area.

it was clean, pet friendly, great breakfast, friendly staff.

the kitchen could ve been cleaner other than that everything else was great

the new rules room service is not included on 2 night stay.

it had no place for us to let you know that we were bringing a dog, although it said you were pet friendly

breakfast staff on 10/19 was not very pleasant, staff on 10/18 was very pleasant and smiling.

staff is friendly, helpful, parking is amazing

the wifi was great, had refrigerator and microwave.

them feel right at home and interacted with them many times they want to come back they loved the pool we slept

though we were exploring and found an excellent nearby place for breakfast, it would have been great to have

parking was really the only issue and for the price of te stay i thought it would have been a

the pool and the hot tub. it was nice and quiet, and calm.

restaurant and bar are closed

pool was dirty

pool was extremely cold

plus detergent on the laundry service at the hotel

the pool was closed and ac didn t work in the hall ways of the hotel

enough handicap; i had to walk from across the parking lot and i do have a handy cap sticker

could not operate the alarm clock but wifi was very good

wifi is horrible

there was broken glass in the parking lot on the sidewalk

since when do you request a non-smoking room in this country

was a lot of things wrong, the parking lot is very far away from the rooms

the property being totally refurbished, small kitchen in room.

the location the price it had a kitchen in it it was clean

the staff seemed clueless and a child working in the laundry room

there is a guest laundry

i loved the fact that its a laundry room (very clean) and i took advantage of that as well

no iron/iron board, no pots or utensils,plates to use in kitchen!

be prepared that all kitchen utensils must be taken with you

i like the hospitality of the staff. i like the tv's i like the laundry facilities .

offers laundry service (didn t use

bathroom had hair in the tub ,and the continental breakfast was very limited in selection

bed and how they let people smoke pot or anything in the non smoking rooms letting kids run across the street

so bad area unsafe a lot of activities around the hotel a family would not want their kids to experience

i asked for 2 non-smoking rooms

asked for none smoking double beds and got about 4 rooms that were smoking and they were really

wifi worked well after the clerk realized he had written the password down incorrectly

it smelled like smoke already even though it was a smoking room

the manager asked me if i wanted a smoking room which made me feel like he judged me either by my skin color

laundry machines only take quarters but they had no quarters at the desk

i also like the fact that it had a working on site laundry facility

the sheets should be white and like they came from the laundry

the hot breakfast had make-fresh waffles, bagels to toast, cereal, yogurt, oatmeal, etc as well as

they was clean and had a pool

that they were already in the room when i didn t have any in the room he told me he was doing laundry and it

carpet was dirty with big pieces of mulch and the bedding smelled like someone's sweaty laundry

not book smoking rooms

was filthy, the bed was creaky and lumpy, the room stinked of cigarettes despite requesting a non-smoking room

a prostitute stood in a second story window completely naked yelling at a man in the parking lot

staff was disappointing and no laundry room paid for stove wasn't one available and seen a bug

no stove no laundry room and had roaches

a room with kitchenette and still had to go buy my own pots, pans, silverware and plates

i asked for a room on the first floor, they gave me a smoking room, when i needed a non-smoking

was very dirty,no ceiling in bathroom was moldy nothing in kitchen just stove &

- later, tried to do laundry

laundry room door

large room with two comfortable beds, microwave and fridge, a decent bathroom and laundry on site

laundry machines not operable

there and the one day we did get a bag it was a pathetic muffin that was not packaged, a tiny kids granola bar

the laundry room was out of service. the room looked like it was halfway cleaned.

leaving dirty laundry in hallway

was an empty room (looked like what used to be an old laundry room or vending machine room possibly) next to

we had to go to the front desk to ask them to get trash remove and for clean laundry

they've put us in a room next to the elevator and ice machine/laundry room so

bed linens felt like the laundry detergent wasn t completely washed out of the sheets

didn t like the how the gym only had cardio equipment and no weights the pool was closed

the only thing was the kitchen staff one particular lady was rude but otherwise love the hotel

breakfast was great. bed was soft. sheets were clean. the staff was nice and helpful.

dark parking lot

t work, one of the laundry dryers doesna

hospitality, free laundry, gym

bed really comfortable..bath clean and fresh... laundry free

the single elevator and the quality of the laundry facilities were the problems at this hotel!

during our stay, 2 of the 3 washing machines were broken, so there was a constant line of laundry baskets

love room spa so relaxing

charged $12 for a $3 wash & dry (separate wash & dry)(laundry)

bed stocked coffee bar fridge & microwave spacious br hot water/lots of towels access to laundry matching decor

location is always a wonderful thanksgiving and being able to do laundry and enjoy the blessings amen hallelujah

the pool area

the indoor pool was great for the kids

in process was a disaster, laundry attendant had to check me in, no night clerk lied about breakfast couldn't

the laundry facility

other tenants slamming doors and playing loud music in the parking lot

i did not use the kitchen, but the bathroom and bedroom were clean

wifi did not work - after consultation at the desk we had to call 1-800 number ourselves to get the

morning breakfast it wasn't bad i was able to get ice couldn't couldn't use the laundry room though because the

use the laundry room elevators weren't working my husband had some problems he fell in the bathtub and they

laundry room was broken, our room had seen some things i m sure pete her be respectful and leave

sheets in the room and floors not vacuumed and dirty laundry no ice buckets had to use a bag one trash can water

and go breakfast, very comfortable bed and very clean room and very nice staff

instead i had to walk to laundry with the

breakfast was the best ever. the people were the friendlest.

pet friendly & clean

kids found a condom on floor, stains on lamp , couch and couch bed

the kids slept on a let out bed that was a matt from pre-k school, there was no blankets for the let

potholes in parking lot

parking lot

parking wasn't available by our room the outer blanket was dirty and it could use a little more

parking lot is so tight it's crazy

clean, convenient to downtown, 1-level & close parking.

location, breakfast and the room super confortable

didn't dis like anything except the closure of the pool, but that will not stop me from booking it again when

the price point per night vs whats listed at the location pool was closed entire stay

room was comfortable and there was adequate parking for our car and car trailer.

no gym no

there was a grab and go breakfast and they had laundry on site

the laundry room worked, but was very expensive: $2.00 to wash and $2.00 for 15 mins of drying.

i do recommend they have something in the laundry room to purchase dryer sheets or detergents that would have

refrigerator kept leaking, there was no laundry detergent in the facility, dishes was dirty when i received them

location was near the hampton coliseum, which is good, but there are limited amount of parking spaces due to

my room was beside the laundry room and elevator

breakfast is great

breakfast pool workout room

the amenities were great including the breakfast that was handled excellently by the kitchen staff

i didn't like that your wifi interfered with my phone wifi connection. very disturbing

when i checked in i asked the guy at the front desk is there laundry machines in this hotel and he said no

and snack machines, coin laundry, ice machines, luggage carts

there an on site laundry, which is a definite bonus

laundry

didn t have breakfast like it s advertised or a laundry room for customers that s was in working order

breakfast could be better quality, hot on demand. more options for room service.

wifi and internet was out of service

pool was down

no hot tub , only pool

people that if you have kids under 18 that they can t be on the property or outside without a adult most people

didn't eat breakfast

nice friendly staff...clean, good breakfast... wish the pool was open..

fitness center.

to covid there was not a hot breakfast available and there's no discount for that

pool was very small

there are some updates that are needed, i.e. outdated room doors and the guest laundry rooms

loved the gym amenities

well those folks were loud rude as hell seemed like they used our floor as gym floor running up and down the

take $60 for the bar and said they would put it back if i didn't use it

free wifi did not connect

didnt see a laundry bag

room service.

the pool and gym were very nice

liked the indoor and outdoor views and the living room and kitchen area

room service took my special order for a grilled ham and cheese sandwich with fries and a soda

didn t have a chair while waiting for my laundry

the walls were cracked & leaking, no dirty laundry bags, hallways smelled like the ventilation is inoperable

although we came down late for breakfast, there was plenty left to eat

i had to nip pick anything the complimentary breakfast was okay but to me the hot options were cold to me

the wifi in the hotel is weak on levels above the 2nd floor.

pool area was amazing

hotel stated they had continental breakfast however they didnt

no breakfast was offered.

parking is a walk from the main entrance but no problem.

didn't like free breakfast and could be better

that it was a smoking room

pot holes in the parking lot

for 90$ i thought the spa bath would work or would be small but it was clean and ready for use and big enough

bugs, how the spa look, how loud neighbors are

the spa in room,able to walk instead of driving to local bar,steak house,etc,ect

ac filter dirty no laundry access

the smell of pot as you walked to the laundry room, which was about 20 degrees warmer than the outside temperature

of the bathroom door in 205 the housekeeper did not turn it into lost and found put it in the laundry and it

staff very friendly the laundry lady i call her ms south carolina she's always gets the job done the cleaning

the laundry room was outdated and took 3 times to dry my clothes

the exceptional wifi and view

pool to small and not cared for to be a marriott property

we were hoping that the pool and the bar were open but totally understand why not.

the pool wasn't open due to 'covid' so they say, but every other hotel in the area has theirs open

pool was not open. parking and walking to and from hotel was a bit odd.

touch your clothes in the laundry matt and the front desk didn t address anything had roaches and bugs all in

the pool was empty, the laundry room was upstairs, and there was no complimentary breakfast

there is a laundry facility on the premises.

sheets were dirty and they wouldn't change them due to the laundry person had left with the key to the

i booked non smoking but it was like hookah bar from the smell of the cigarettes smoke

no laundry

the stove top and the ability to cook. the laundry room good and reasonably priced.

the smell of the smoking rooms and hallway

carpets were dirty and my room smelled of smoke and pets

i reserved a smoking room but was given a non-smoking room, and room key didn't work

, fitness center laundry room business center, etc

laundry and kitchen facilities and the prompt and kind assistance from the staff

free laundry!

proximity to the coliseum shopping stores everything wonderful staff wonderful service ie gym laundry room

extras, such as laundry room with free machines, drinks and snacks at the entrance, patio grills

the hotel should have a laundry card where customers could get one and add money to it .

restaurant good coffee bar good hot coffee

didnt have a list of channels, and i was never told where breakfast was served or what times

the breakfast offered a variety of options hot and cold, the service was great, kudos to both the

we were also traveling with the family pet

a smoking room, and then when we got there was told that if we set the fire alarm off that we would

everything was great. friendly staff, clean rooms, delicious breakfast. quiet. easy parking.

gym not being 24 hours

but it would be nice if they would let you know what to expect in the grab and go breakfast just so you know

the bathtub would not hold water, microwave started smoking and had to be replaced, cable was going in and out

staff were extremely nice, we were doing laundry before leaving and ran out of quarters, they provided change

clue as to what the problem is or like you are bothering them for asking for fresh sheets out the laundry

i have booked through bookings where they have not made it very explicit the room rate was for a smoking

room had an odor of smoking and the sheets had burns in them from someone smoking something so it wasn't a smoke

my room was filthy and smelled of cigarette smoke, even though it was supposed to be a non-smoking room

laundry facilities were broken and unavailable, they advertise a grab and go breakfast but didn t

parking wasn't the best. had to park on the side of the building.... yikes.

parking is really dark once the sun sets.

coffee wasnt that great and the indoor pool was very chilly

staff, clean towels, free wifi, and size of room.

very dark hallways, bathroom very dark,also very crowded parking lot

non smoking room but the hallways smelled like cigarette smoke, very crowded rooms to much furniture

had a smoking room, and just because you have a smoking room, it should not look like it's been smoked in

no wifi

the property had plenty of parking and wi-fi.

i found 2 cockroaches, the pathway is kinda dirty and the laundry area is far

very good laundry facities and walkable to a convienence store

need quarters to use laundry machine. wish it were updated to using credit or debit card

laundry room was extremely hot

it was old, rooms were not clean, laundry did not smell clean, cleaning staff unfriendly.

laundry prices were a little high

the laundry facilities were a plus as well

the washers didn't work properly and the laundry room smelled

liked the fact that it offered a pool, gym and laundry

excellent staff and convenient guest laundry facility

also, there is no laundry facility that guest can use

when we checked in and we were told we had to wait until housekeeping came in the morning that laundry was closed

the hotel had enough parking for customers

no ash trays in a smoking room

breakfast coffee was excellent

the laundry area was gross- filled with trash & spit-out sunflower seeds

the guest laundry didn't work

minor room issues, such as laundry appearance, floor uneven, and closet door handles broken.

could not use excersize room or laundry

laundry room wasn't cleaned at all and we were there for almost a week the outside hallways were

parking inconvenience from where your room is located people would double park behind you because

for a non-smoking room

parking

wifi no pool as they said no coffee one cup to room to drink out off a nasty scab n one bed ruddest

no smoking room , full of smoking smell . ac was poorly functioning.

she came to our aide in the third night with the laundry facilities

wifi signal is very weak, the bed is not very comfortable, and the place in general needs a

the kids had fun at the pool, which was well maintained

pet fees are ridiculous, esp if you have multiple pets and are staying for multiple days

breakfast was very good they even had a pancake maker

not sure if it the laundry detergent they

there was no laundry bag, no coffee pot

had to bring our own towels down to the laundry room to be able to get clean towels

everything, has breakfast room small but comfortable good for 1 or 2 people

needs to be more on the breakfast menu .

is out dated and not very cheery and needs more for the customer who has an extended stay, like laundry facilities

the laundry needs to be a bit more picky with cleaning rooms thoroughly and cleaning/bleaching linens

mattress was broke down laundry was out of order and hot tub was closed

the laundry room could have better if they were working

dirty tubs, wall paper peeling, dirty curtains, thin walls, you can every thing dirty laundry room, they dont

had difficulty connecting to wifi.

we had to go to a dufferent hotel to go swimming because the pool wasn t

i like that it has a pool, close to hospital and many restaurants, stores, gas stations

the staff was great we especially enjoyed the breakfast bar and fireplace and warm cookies in the evenings

the outdoor pool was a plus for the kids

no microwave in the room nor laundry facility onsite

staff. great. bar area

and gym closed

great. rooftop bar was beautiful & heart! staff was excellent and friendly.

gym was closed

didn't realize that it was pet-friendly. love animals, but am also allergic :(

the kitchen in the rooms

no wifi information was given at check-in either

breakfast was great. staff was great. i m

the kids loved the pool.

had anytime to use laundry room

everything was great....the bed the cleanliness ,pool,laundry facility and the bar ..,

the laundry room was easily accessible,

well they put us in a noise area with kids playing all night long.

pool was warm and suitable for my kids

75 which is great because to wash in guest laundry is 3

inadequate laundry facilities

television was very limited with channels, also wish the gym had some free weights and a water machine

no breakfast and no ice machine, no carpet hard wood floors

they need to extend their breakfast a little longer at least till 12:00 noon.

nice staff, clean, gym, laundry, breakfast excellent

the pool was clean and the laundry facility was also clean

the bar and grill, pool tables, outdoor pool and the rooms were nice and beds comfortable

clean and pet friendly and

bedding, shower was really nice, breakfast was yummy

pool was a bit small. laundry was a bit expensive for the size of the machine

free airport shuttle but book in my advance

the pool area needs a little attention

also, the parking lot was definitely not full at our arrival time

my room had a musty/mildew smell. also the bar was not open on saturday.

advertises for laundry services but was broken

people laying in the parking lot owners family i believe going thru bends of stuff in there car yelling screaming

wifi was free, but so bad it was useless

the only thing i did like is that there was parking available.

alot of people going in and out of their rooms and cars just driving in and sitting in the parking lot

the room layout, perfect bed for sleeping, full size appliances, laundry basket for clothes, fully stocked

it was pet friendly and offered free laundry.

environmentally conscious with recycling stations on each floor guest laundry facilities and gym were nice

room location was horrible and loud due to it being by the laundry room

gym and pool were unavailable the facility was under construction, which i was not made aware of

they also offer laundry which was helpful

kitchen area was disgusting

couch had pet hair all over it and there was a stain on it possible pet urine

i used the fitness room a few times and was glad that it was there

bed was saggy. the pet fee was high for a single night.

laundry room was a little expensive

fantastic rooms were exactly what we needed and they have a laundry room which was great

i also liked the laundry room hours as well as the indoor pool hours

charged an extra $152 for our pet and booking

wifi

amenities like a terry robe or room safe; but is also lacked some basic amenities like a plastic laundry bag,

and toilet paper i was told they did not have any clean towels and would bring some up as soon as laundry was

no laundry bag (even a plastic one) available for dirty clothes i traveled in

the rooms were comfortable and the room service menu was great

wifi didn t work there was multiple thing i didnt find satisfying i had a no smokin room but it

also demon hosted a kids sleepover so pool area was very noisy and no adults but myself

it was close to my college kids. but it s over priced. very much so.

it was close to my college kids. but it’s over priced. very much so.

i wish there was a outdoor pool that's it.

we really enjoyed the complimentary breakfast, but it was the same items both days

there was breakfast ? liked the room size and layout. the kitchen was great.

we had separate rooms in the living room area in a dining i mean kitchen area

staff was rude maintenance man is rude to kids and the manager is not polite at all

one evening we returned a little later than usual (maybe 900 pm) to find the only available parking space left

saw remnants of pet hair in room from previous guests

we were also not able to do laundry because someone had multiple loads for the one set of machines

laundry room was spotless

parking was good

the pool area needed work

advertised for an airport shuttle they did not have anymore and also for a

heard water running on and off all day and night, i believe we were near the laundry room

didn t like that the laundry cost $2 for the washer and then $2 for the dryer

was very nice they provided towels for the pool, theres a fitness center, business center, and laundry machine

she even gave us laundry soap so my son could watch his military gear at a local laundry room because the one

i had better service with my wifi off then on

i liked that there was an available laundry room

all ice machines out of order, no stove, laundry out of order

ice machine still broke, wifi was in and out of service...

random people in the parking lot at all times during the night

gave wifi password but no wifi during 2 nights and days stay

also very nice clean pool and laundry facility

i loved the fact that there was a laundry room to do my personal laundry

i also liked that they had a laundry room for the residents use

pet waste in the grassy areas

room wasn't cleaned, toilet lid had to be removed to flush, only 1 channel (cnn) on the tv, dirty kitchen, mold

i believe there is a laundry as well, but i can't verify that, personally

room was next to the laundry room

after a long day i had to wait to have the battery replaced before i could get in, meanwhile the laundry room

the room was suppose to be non smoking and smelled like smoke

looking - with dirty parking lot

out of use long term, laundry facilities out of order, bath in a terrible state (poorly patched holes), toenail

their laundry room was locked so they had no linens for the couch bed

excellent breakfast

parking could use some more space.

the hotel wifi had poor service during the whole time while i was a guest at that hotel

no wifi and no guest laundry services.

no onsite laundry facilities

roaches in the bathroom bathroom towels have stains on them couldn't get new towels because the laundry facility

no room service for my 5 night stay

people were shouting in the parking lot at 1am

broken elevator. laundry service

was great this my third time will return in july good communication good service gym and pool

dishes, the tub was broken and the pool had gross floating things in it and i didn't want my kids swimming in

the pool an hot tub were just enough for the kids (ages 3 &

had a hard time charging my phone in room, be it kitchen, bedroom or living room.

i slept this my clothes because the lines looked like they were not fresh without doing laundry

good location. friendly, responsive staff. coin laundry on property. on the beach.

i saw trash that stayed in the walkway to the laundry room sit in the hallway all day

the breakfast bar

the hotel has breakfast and a pool

stayed in a smoking room and it didn t have that lingering smell

people hung out in the parking lot blaring their music all night long like a party was going on or something

supposed to have wifi, but network connection was too slow to be of any use whatsoever.

were very very rude unprofessional nasty and rude to my daughter i paid 130 something dollars no wifi it's like

t that bad, our rooms smell of cigarette smoke like something awful (but was supposed to be a non smoking room

a higher floor while booking but didn t get that - phone was unable to get connected to the wifi and the staff

but the staff was exceptional especially the dining room and bar staff as well as the check in staff and

the location, room, bar and decor

no complaints. i wished the restaurant downstairs/ bar stayed open longer.

was grimy and water pressure was terrible, telephone in room was disconnected, no menu in room, room service

restaurants and rodeo bar located in the hotel were outstanding food and service

room service can be a bit

ordered room service and they food was burnt

we loved the view across the harbour, the gym was excellent and the restaurants very good.

poor interior for fitness center and no shower in swimming pool side

wish the rooms had microwaves, they offered more food in the snack area and more laundry machines and a coin

laundry and trash was outside 2 rooms in hall during our stay

previous guests dirty laundry in draws carpet between beds filthy and mold in shower

early check in was not a problem

wifi was slow, the tv didn't work, the construction was annoying and only offering dinner is a

had dirty laundry on floor in bathroom

laundry

no change for laundry facility on property

breakfast was very good with great fresh food selection

the bar and pool tables were good and the food on the bar menu was good

i called for our laundry on our second night and the lady answered it told us we are

the pool and gym hallway was leaking with rain water not good

good location in downtown norfolk. decent sized gym with good stations & free weights.

pool was dirty didn t get to enjoy it

poor wifi , quite a lot of noise