advertises for laundry services but was broken

people laying in the parking lot owners family i believe going thru bends of stuff in there car yelling screaming

alot of people going in and out of their rooms and cars just driving in and sitting in the parking lot

wifi was free, but so bad it was useless

the only thing i did like is that there was parking available.

i also liked that they had a laundry room for the residents use

i loved the fact that there was a laundry room to do my personal laundry

also very nice clean pool and laundry facility

dealing drugs in the parking lot all night long

too much drama in the parking lot . beds not that comfortable. no wifi

room was next to the laundry room

i believe there is a laundry as well, but i can't verify that, personally

after a long day i had to wait to have the battery replaced before i could get in, meanwhile the laundry room

there was drug dealing up the street, and didn’t what my wife and kids walking by there self

kids running all through the hallways and knocking on doors

out of use long term, laundry facilities out of order, bath in a terrible state (poorly patched holes), toenail

their laundry room was locked so they had no linens for the couch bed

the room was very big with a kitchen a seating area, a desk and the bed area

very friendly people from the front desk to the hostess at breakfast

it had a small full kitchen,desk, couch it was perfect

no onsite laundry facilities

roaches in the bathroom bathroom towels have stains on them couldn't get new towels because the laundry facility

no wifi and no guest laundry services.

no breakfast included with ur stay

breakfast facility pool was not in operation tv was not working properly had to get maintenance to

wish the rooms had microwaves, they offered more food in the snack area and more laundry machines and a coin

laundry and trash was outside 2 rooms in hall during our stay

previous guests dirty laundry in draws carpet between beds filthy and mold in shower

not everything was open.like the pool hottub or dining room because of the virus

looking out @ the water ,pool, gym and walking around outside & the bar

beautiful hotel. very clean. pool was awesome.

the seafood bar made great food and built quality classic cocktails

lounges, bars,pool, food, air conditioning and beautiful views

no minibar in the room, instead very slow room service run by people who don't know their own menus

room service wasn t time efficient and/or none existent, which was very disappointing because had

i called for our laundry on our second night and the lady answered it told us we are

room service and breakfast was delicious

kids (ages 11 & 13) were not too happy with it

haven to scan the bar code from the television. couldn't get it to work.

the bar wasn't as good as i was led to believe. the website (booking.com) advertised

did not get dry cleaning and small laundry back on time, nor next day

nice pool, lobby, location for my needs, clean

hotel exceeded star rating. there was a gym and pool and validated parking. waterfront as well.

bad view, hidden fees, uncomfortable cover, poor wifi

in was not knowledgeable of the process or just did not give me adequate information on parking, wifi, and how

no complaints. i wished the restaurant downstairs/ bar stayed open longer.

convenient location, lovely bar and restaurant

was grimy and water pressure was terrible, telephone in room was disconnected, no menu in room, room service

at restaurant/in-room dining; hotel is walking distance to lots of waterfront city space; modern gym facilities

at front desk and everywhere else we encountered (at elevator, delivering room service), were incredibly friendly

parking laundry was easy we were gone like the second half of day and still came back to clean

the internet tv option, how friendly the staff was, the fact y all had laundry stations

that i was to busy to enjoy the pool and hot tub!! also a little about having to pay to park ...

everything they pool was not working and that was what i wanted

pool was very relaxing

broken elevator. laundry service

comfortable, good location, decent price, pool & hot tub

room was a king room and was absolutely beautiful with a kitchen, full refrigerator, kitchen, sofa, swivel tv,

breakfast had a variety of hot and cold items to choose from; scramble eggs, bacon, toast, waffles,

i paid full price and the pool and spa was closed

laundry

had dirty laundry on floor in bathroom

no change for laundry facility on property

i also felt bad for the kitchen staff

also enjoyed the pool

we were still able to use the pool by reservation

i wish there was a outdoor pool that's it.

i requested room service and the first day of cleaning they did not refresh any of the towels, the coffee, the

it was close to my college kids. but it s over priced. very much so.

the kids in the pool took it over during the evening

laundry/ ice units were missing and trash accumulated in hallway

laundry facilities were very inefficient

charge for laundry i didn't use

hot breakfast as advertised, no coffee pot in the room, no working phone in the room, no working laundry facility

and my buddy noticed that there was some rust on the lamps by the beds and we did find some pet hair fibers on

the single elevator and the quality of the laundry facilities were the problems at this hotel!

during our stay, 2 of the 3 washing machines were broken, so there was a constant line of laundry baskets

hospitality, free laundry, gym

laundry facilities were awesome

bed really comfortable..bath clean and fresh... laundry free

staff was disappointing and no laundry room paid for stove wasn't one available and seen a bug

no stove no laundry room and had roaches

was very dirty,no ceiling in bathroom was moldy nothing in kitchen just stove &

the covers had cigarette burns even though it was a non smoking room

i asked for a room on the first floor, they gave me a smoking room, when i needed a non-smoking

carpet was dirty with big pieces of mulch and the bedding smelled like someone's sweaty laundry

that they were already in the room when i didn t have any in the room he told me he was doing laundry and it

not book smoking rooms

impolite staff, wifi kept crashing, only one door to enter

of the smoking rooms booked smelled like someone had been smoking cigars in it

the sheets should be white and like they came from the laundry

i also like the fact that it had a working on site laundry facility

laundry machines only take quarters but they had no quarters at the desk

the pool was clean

the spa tub and comfy bed

we didn t like this older style hotel due the rooms opening to the parking lot instead of having interior

not enough parking for handicapped people

no smoking room , full of smoking smell . ac was poorly functioning.

wifi no pool as they said no coffee one cup to room to drink out off a nasty scab n one bed ruddest

the wifi was touch and go

bed linens felt like the laundry detergent wasn t completely washed out of the sheets

nice parking

breakfast was great. bed was soft. sheets were clean. the staff was nice and helpful.

didn t like the how the gym only had cardio equipment and no weights the pool was closed

the breakfast area was way to full, and it would've been better if we had a schedule time for breakfast

laundry facility

laundry room

loved the location and the fact that it has a kitchen (kitchenette) the staff was really really nice the room

the room is stripped to bare necessities, no small shampoo bottles, utensils or pans for the kitchenette they

the kitchenette has nothing in it (cups, forks, knives, spoons, etc

the laundry room was out of service. the room looked like it was halfway cleaned.

they've put us in a room next to the elevator and ice machine/laundry room so

was an empty room (looked like what used to be an old laundry room or vending machine room possibly) next to

they advertise a laundry facility, but it's one washer and one dryer, and there are grounds workers and

we had to go to the front desk to ask them to get trash remove and for clean laundry

wifi barely worked

how close the parking was.

lack of parking

small gym, a couple of parties on my floor from loud kids during beach weekend, room could use a

my mother thoroughly enjoyed her stay, especially the breakfast

having access to free laundry was very helpful

they have an indoor pool and spa, free laundry services for guests, grills and fire pits

fountain machine at meals 3 days out the week is an evening social with free food and wine free laundry although

personally enjoyed all of the free amenities such as: laundry, breakfast & cokes

room was big and spacious very clean great sleep and great breakfast inside pool and spa laundry

had to rig up a laundry room in the hotel room to dry our swimsuits and beach towels

i was locked inside the laundry room

the pool area was cold had on the ac

sounded like 10 kids having a free-for-all

pillows and screaming kids!

i wish there would have been an inside pool.

breakfast excellent. early check in was possible and accommodating

breakfast was good

the deposit and late check out. the room was also extra clean!

grab and go breakfast. gym sign up availabilty

i had to wash clothes and their laundry facility for guest was absolutely

the laundry room is filthy

the woman at the front desk was wonderful when i needed laundry soap

the staff was friendly. the breakfast was excellent

the breakfast

breakfast was ok, laundry area ok, front desk area good, dining area ok

everything the desk clerk, the hotel location, breakfast room bed price

the kids loved the indoor pool

breakfast was good

checked out on a sunday and the pool isnt open til noon

the laundry room, wifi connection and dish tv .

location, laundry facilities. well kept. very comfortable bed and pillows.

t was 2am didn t want to bother the front desk lady bc she explained to us she does laundry and really didn

check people in, do laundry and clean the halls when people made a mess

hot showers and laundry facilities

staff were extremely nice, we were doing laundry before leaving and ran out of quarters, they provided change

clue as to what the problem is or like you are bothering them for asking for fresh sheets out the laundry

front desk felt hesitant/resistant to making my room non-smoking -

front desk representative was not clear when communicating and the wifi did not work

everything. the hotel was by the woods. the wifi was spotty and he wouldn't refund our money

i just wish there was a laundry area as i had to prolong my stay

free water, laundry on site, bar

the free breakfast sucked for how much we were paying. and wifi wasn't that great.

breakfast was quick and good

wifi wasn't good, there were no usb charging hubs

the on-site laundry mat is a great assistance as well

everyone was nice, breakfast was very good

vending machines helped (traveling with kids)

pool/ hot tub clean

terrible wifi could not control thermostat

everything clean free breakfast with waffle maker laundry snack and incidentals love it

manager said staff was friendly, polite and helpful especially the lady who is the head of the laundry and

resolved while doing so i heard my door open and heard two people enter into a employee only laundry mean while

should improve breakfast because what they offer is very limited, i stay there for 3 nights per week and i will

very small parking lot

there s laundry facilities that are clean and open for you to use at pretty decent hours

laundry dryers were mostly broken

laundry room

) right off of the interstate con) laundry room is located in the back of the building

rooms were decent size, loved that they had decent machines in laundry room ,

the laundry upstairs has no ventilation and steamed up so bad you had to fight to breathe once the

the room smell wasn't that bad, but the hallways smell like dirty laundry

i had 5 people in my room and was only given 2 towels at one point because they said laundry lady had an

laundry machines were nice

friendly, accommodating staff clean, well maintained room convenient and affordable laundry facilities good

great price and really good quality breakfast buffet

did not have breakfast, because of early meeting

close/easy entrance from the back parking lot and front to the lobby

no indoor pool or jacuzzi

breakfast was ok, could have been better

no change machine for the laundry and the front desk had no coins available.

pool was very nice and big and did not use but liked the guest laundry

hotel that is pet-friendly

need more breakfast foood !!

swimming pool and whirlpool are working, it made our stay more fun

location, laundry services and price

facility amenities such as pool or guest laundry were not used

out to look for cereal and milk in which the market should had had to buy since no food pool and fitness center

also the wifi didn'

the indoor pool was being renovated!

the location it was in. free parking, and easy access to the building

there are no cameras or parking lot security

i was not told before booking my reservation that the inside pool wouldn't be available or the gym

the wifi didn t work neither did the phone and the toilet got stopped up

they didn t have a lot of things we needed at the bar or at breakfast

and some of my dirty laundry was thrown out

spaces for breakfast we put some stuff to the laundry, but the service forgot it and the dirty clothes send back

when i asked for a laundry bag nobody can take it to our room we need to get it

the shaking from above occurred throughout the day, the heating unit was loud, and the laundry room noise

laundry available

laundry service was down

pool access but they did make up for it by having us use next doors pool

room king size bed w eat in kitchen n enough space for my granddaughter to practice her gymnastics

pool was closed so we had to walk to neighbor hotel and use the indoor pool and our kitchen had pots, pans, an

no breakfast, gym closed, pool closed

laundry room door

laundry machines not operable

- later, tried to do laundry

large room with two comfortable beds, microwave and fridge, a decent bathroom and laundry on site

the wifi didn t work the entire time

i found 2 cockroaches, the pathway is kinda dirty and the laundry area is far

need quarters to use laundry machine. wish it were updated to using credit or debit card

laundry room was extremely hot

very good laundry facities and walkable to a convienence store

it was old, rooms were not clean, laundry did not smell clean, cleaning staff unfriendly.

love the fact that they had a laundry room and they offer room service

right near mall and restaurants. also liked the free laundry they offer

had an issue getting clean towels and there was no laundry bag

laundry room is free to use for guests of hotel which is rare and great to find

i.couldnt use the key for the laundry room

no laundry on site

also no laundry as advertised

no laundry facility for the guests, no breakfast in the morning

early check in after driving 10 hours

we payed to for early check in and whe we got to our room to our surprise there were a couple doing adult acts

the laundry facilities was down for a while

laundry services was great

my room was clean and there's laundry facilities available.

wood floors, thin covers on bed, no laundry bags

the whole rims ur there and when you ask for clean towels ur told to go get it urself from the laundryroom

nice laundry facilities on site

laundry room didn't take cash

the free breakfast was hot w healthy options. the pool was clean and well maintained.

wifi, breakfast, parking, cable tv were good

breakfast was excellent

liked the fact that it offered a pool, gym and laundry

the laundry facilities were a plus as well

laundry prices were a little high

excellent staff and convenient guest laundry facility

the washers didn't work properly and the laundry room smelled

plus detergent on the laundry service at the hotel

bed was very comfortable. really enjoyed the pool and hot tub.

the friendly and informative front desk breakfast

were a lot of people up late, drinking alcohol in the parking lot and back patio

great breakfast. nice a neat hotel

small pool

i had known ahead if time that restaurant and pool were closed i probably would have booked someplace else

restaurant and bar are closed

parking was really the only issue and for the price of te stay i thought it would have been a

location was great, room was big and parking close to the door.

clean, newly remodeled, good breakfast bar. friendly, courteous staff. laundry room, gym, pool.

the laundry machine

housekeeping worked most of the day, the rooms were clean and everything smelled fresh like laundry detergent

24hr self-service laundry (made too much noises at night) thin wall.

the laundry room was

the pool water & pool atea was was too cold

paying for breakfast and not having enough choices.

breakfast choice- french toast was not pleasing.

room was very modern and clean. my kids loved it!

staff is friendly, helpful, parking is amazing

loved having a kitchen. staff was helpful and friendly. nice breakfast and laundry area.

the breakfast was not really that great. my only complaint.

was miss features advertised, no spa, indoor pool, or gym

kitchen was a little dirty and had roaches

not a deal breaker at all, however, the breakfast sandwich items are not that good and twice were labeled

the laundry app for tge washers and dryers were xonfusing and nit very user friendly!

self parking and breakfast .

i've only stayed in a couple of other facilities that offered a kitchen and room to spread out

i would rather that they have an out door pool.

didn t work such as the bathroom door to kitchen area didn t lock or close all the way

laundry was easily accessible and all worked

in room, vending machine didn't work properly ate money, not machine to give quartes for guest laundry

kings room need new curtains and better laundry for beds

good location. pool was clean laundry facility was clean and adequate for me

a nonsmoker, i had a room next to people standing outside smoking

unhelpful staff, wifi didn?t work, room had roaches. tv didn?t work.

one more thing at the time of booking breakfast was in cluded, but they say due covid we didn't provide breakfast

they have no breakfast and also we did not get the room we pa i d for

laundry facilities were not available on site

no turn down service unless staying 7 nights, no laundry room on premises, no extra cot available if needed,

they didn t have a laundry room

that it didn t have a laundry mat

quicker way to sign into the wifi

charging $10 / night parking wifi - no current instructions on how to connect, and what is on the website is

the hotel lobby offered extras, exceptional food, staff was very friendly n so helpful gym n pool looked great

shuttle service was great as well

it was nice and clean! very renovated! it has a bar, starbucks, and a pool.

the pool was closed,the breakfast bar was closed, no gym

there is also a laundry facility on the 3rd floor, $2 for the machines(pay by card), if you don't like traveling

very pet friendly

warm up that pool

experience with breakfast, gym, tennis and basketball courts, swimming pool, full bathroom, full kitchen and

too early and opened too late, no information about local restaurants in rooms, charged extra for wifi, office

shortage of wash clothes. we had to wait until clean ones came out of laundry room

they have coin operated laundry on site which, help us since we were there for a week

excellent staff, amazing hot breakfast and comfort great gym laundry services

heather was helpful because she called the shuttle for me

wifi was

no on-site laundry! the rooms at night felt a little damp.

my kids (4 & 5 years) loved the outdoor pool and the little pirate ship playground right outside our

our kids loved both the indoor and outdoor pool with the slide

comfortable room, great pool, ample parking, super classy overall environment.

comfortable beds, tv, wifi, great

appreciated the laundry facility, especially when traveling with little ones

need laundry facilities and not variety for breakfast.

everything. also free laundry facilities for guests was a bonus.

i ate too much at the free breakfast lol

had rap music playing loud and kids were screaming and parents screaming at kids

was great staff was to love the breakfast also the staff told us about thing we could do in area before we went

wifi in our room kept disconnecting

did not like the selections for breakfast. not what i expected.

i enjoyed everthing, the pool, bed, surroundings was great.

closed down restaurant was next door, and an old parking lot behind the hotel was not kept up, which made the

gym out of order whole time, laundry hit or miss. otherwise nice enough. breakfast is awesome.

it's great that they had a pool, a gym, and a laundry room onsite

laundry room needs a severe scrub and wipe, as does the

someone was walking around the laundry room looking suspicious

they found the laundry room and was able the get clean sheets and towels to try to make pillows

breakfast was a+. also i love the laundry facility on the property.

no detergent for laundry room

the pool area was okay i love the fact that it had a laundry room

that u have to pay for laundry

gym out of order whole time, laundry hit or miss. otherwise nice enough. breakfast is awesome.

it was clean with a lot of room, including a kitchen!!

parking

breakfast needs better variety.

i liked the rooms and kitchen.

i didn't have the breakfast! i missed out!

no clean linens on my 2nd to last day of my stay. we were told that the laundry didn't get done.

very helpful front desk and laundry washer and drier load at $2 each

they can improve the breakfast, more variety! it will be fantastic.

great breakfast, staff work hard to keep everything stocked - a quality

gym could have offered a little more.

larges piles of dirty laundry and trash left in the hallway outside of our room for over 12 hours

location. access to gym. lobby.

trash was everywhere in the parking lot

room service was great

the rooms could use a little more cleaning. the parking needs more lighting.

he came with towels and laundry spray to clean our floor

quiet and ease in getting to the beach and restaurants. parking easy.

just all the construction going on. need more parking

i didn't inquire about the wifi

kids running around the hallway and banging on doors after midnight...

guest leaving their laundry when others what to use it.

has laundry on site and mini golf for other entertainment

it smells fresh lemony and clean laundry smell, which i love

convenient location, laundry facilities was great! pool/hot tub nice! king size bed comfortable!

requested early check in prior to coming and they were accommodating and then got there even earlier and they

wish the laundry was in every building

there should be two laundry facilities, one for each floor, at least

having laundry facilities on site was a plus

comfortable work area, good sized room, kitchen, secure indoor access, great rates for the area, laundry

breakfast was adequate with good options (oatmeal, coffee, tea, granola bars and muffins)

price was inexpensive & we could do our own laundry if we wished

the laundry room was okay

laundry services were not complimentary

yes water was poring out of the light fixture right at the end of my bed, and out of the kitchen light fixture

kitchen area had roaches

laundry facility has some issues with dryer

good laundry facilities and snack shop

value, clean, home like feel, has pool, laundry mat, 20 mins to the beach and peaceful quiet

wifi connection is really slow

parking was weird

they also had an on-sight laundry area to wash/dry clothes

room was nice. staff was friendly and remembered your name. laundry cost not bad.

such as snacks, guest laundry, indoor pool, fitness center, business computer, and hot breakfast

laundry room was out of service for our whole stay of 12 days

free breakfast, free wifi

i put my laundry in at 8am one day and at 11:45pm i still had not received it back; i had to chase them down

the laundry room was flooded and didn t get to wash clothes

if i was a long-term occupant, there is an on-site laundry. otherwise...not much.

didn't like that the place had a small of smoke and mildew, i didn't like the laundry room as it was filthy and

of the guest laundry washing machines or out of order i brought it to housekeeping/ maintenance attention i was

and have no organization our room was a complete wreck and they sent a staff member from the laundry room to

laundry machines were out of order

no pool,no laundry

all the parking spaces were taking when i return to my room.

bath tubs and the wifi should be better than what it is for the money you are charged

carts of dirty laundry smelling up the hallway, and sitting not touched for my entire stay

carts of dirty laundry smelling up the hallway, and sitting not touched for my entire stay

the tv/wifi didn t work

the staff the hot breakfast variety the bed was very comfortable

places to eat 20 minute drive to virginia beach boardwalk , nice clean and comfortable beds ,breakfast was

there wasn t a map of where anything was, i had to ask where the ice machine was, and the laundry room, i

us a dirty room at first, then there wasn't any towels in our room and had to wait on the laundry

nice pool table and a laundry room

mind you we drove past where they do laundry and they had tons of towels washed they told us they didn t have

desk people are so rude i know we re dealing with the various will they have a game room in the laundry room

laundry basket in the room large tile area around doorway in room paper towels in the room good

western has many amenities like breakfast, laundry, kitchen, pool, and grilling

laundry had 2 machines, 1 of which remained permanently broken

the laundry setup was inefficient.

was on the beach, it was pet friendly, it had guest laundry facilities and complimentary breakfast

basic cable tv, free wifi as well and a small laundry room nearby

we also appreciated the on-site laundry facilities and the spacious accommodations, which offered great value

was bugs in the laundry room where i went to get ice it was also a roaches crawling in my

the laundry room needs to have a push bar on door

there s a lady who works in the laundry room and she makes a lot of customers uncomfortable because her nasty

there was a broken laundry or garbage

i was told the manager was doing the laundry and would bring them

also luggage/laundry carts would of been helpful

had to wait for the room to be ready and laundry to be delivered as it was running late

we got much more than we paid for, and as always pet friendly

i slept this my clothes because the lines looked like they were not fresh without doing laundry

good location. friendly, responsive staff. coin laundry on property. on the beach.

i saw trash that stayed in the walkway to the laundry room sit in the hallway all day

only issue was breakfast

no wifi access

had laundry room on site.

the laundry room was out of order so because i could not get housekeeping to exchange my sheets i ended

the laundry facility was a good addition

laundry

wish the laundry facilities were in order part of the reason i chose this hotel

the laundry room is up to date and although there were a few machines out of order there were plenty to

laundry room soap machines were empty but no sign saying theyre empty so people keep putting coins

it had a laundry room

no house keeping unless you demand it sheets are not clean pillows are dirty and not good quality laundry machines

we first got there a smoking room was not available, but halfway through our stay a room did come available