there were not enough towels in the room- when we requested some- we were told they had to do laundry- there

they still have pool closed

very friendly and accommodating staff, comfortable, nice breakfast

couldn't get wifi to work, but no big problem

bed, the size of the room, the parking, the to go breakfast, the quietness and the coffee

no wash cloths they say laundry was

left my keys there and slept in my car in the parking lot

room was decent for the price, nice size. late check out was great.

says it's pet friendly and than we find out there's an extra fee

location & price, allowed a early check in! staff was friendly & helpful.

the laundry facility

in process was a disaster, laundry attendant had to check me in, no night clerk lied about breakfast couldn't

the hotel is pet friendly for a reasonable fee

location was ok. parking was good.

a little upgrading, other wise we enjoyed the stay it was restful and comfy even had efficiency kitchen

parking lot pot holes

kitchen sink faucet on the spa tub or the fact it was a hole patched on the inside of it took me 2

it wasnt very clean. the entire building had an old garage smell. the breakfast was def lacking.

a king bed but when i got there they said there were none available non-smoking room smelled like a bowling

people not staying at the hotel were hanging out and smoking on the front porches all night

laundry

other than that the front desk and laundry attendants were very friendly

other than that the front desk and laundry attendants were very friendly

there an on site laundry, which is a definite bonus

didn t have breakfast like it s advertised or a laundry room for customers that s was in working order

not sure if it the laundry detergent they

had to bring our own towels down to the laundry room to be able to get clean towels

there was no laundry bag, no coffee pot

the parking was adequate

the breakfast area was neat and clean

she came to our aide in the third night with the laundry facilities

staff was pleasant, breakfast was excellent one of the best we every had at a motel

nice staff and room. free breakfast lacked in taste

i was able to do work using the wifi without issue

free breakfast was not good at all

the laundry room was easily accessible,

everything was great....the bed the cleanliness ,pool,laundry facility and the bar ..,

had anytime to use laundry room

the staff and espresso bar and gym !

everything was great....the bed the cleanliness ,pool,laundry facility and the bar ..,

the staff was great we especially enjoyed the breakfast bar and fireplace and warm cookies in the evenings

we had to go to a dufferent hotel to go swimming because the pool wasn t

great stay!!! bed was fabulous, breakfast was super...and very nice and welcoming staff!

i like that it has a pool, close to hospital and many restaurants, stores, gas stations

kitchen features too less equipment for cooking.

great customer service, cleanliness, and breakfast (and staff).

breakfast, amenities,staff, this place is amazing!

my kids had a great time in the pool

the kitchen area was very nice.

was very close to my work area and it was a lot of things for kids did we were close to where the hotel

inadequate laundry facilities

75 which is great because to wash in guest laundry is 3

wish they had more on the breakfast table. but i also know that the rooms with kitchens.

breakfast

no real breakfast

we were stuck with a smoking room

the manager asked me if i wanted a smoking room which made me feel like he judged me either by my skin color

it smelled like smoke already even though it was a smoking room

asked for none smoking double beds and got about 4 rooms that were smoking and they were really

wifi worked well after the clerk realized he had written the password down incorrectly

there were kids running up and down the hall, smoking and being loud

pool was not open. parking and walking to and from hotel was a bit odd.

free wifi

i was given a adjoining room next to a bunch of kids and didn t get sleep.

there was an on site gym, free parking, and free wifi

the pool was clean and the laundry facility was also clean

nice staff, clean, gym, laundry, breakfast excellent

yes, the wifi service was terrible. we got two minutes and died. was very frustrated.

no pool inside or inside spa

bedding, shower was really nice, breakfast was yummy

lie too trucker saying they have truck parking an they don't

fast wifi, quiet rooms, and a smooth check-in process

people hung out in the parking lot blaring their music all night long like a party was going on or something

were very very rude unprofessional nasty and rude to my daughter i paid 130 something dollars no wifi it's like

lie too trucker saying they have truck parking an they don't

offers laundry service (didn t use

i like the hospitality of the staff. i like the tv's i like the laundry facilities .

guest smoking cigarettes directly outside as entering in the hotel.

we’re great with my four kids

no wifi no elevator and i have a disability no breakfast i want my money back

there is a guest laundry

the staff seemed clueless and a child working in the laundry room

i loved the fact that its a laundry room (very clean) and i took advantage of that as well

no iron/iron board, no pots or utensils,plates to use in kitchen!

the location on the corner of a busy highway, and not much parking.

since when do you request a non-smoking room in this country

it was a non smoking room, the smoke smell was intense

i witnessed drugs being sold in the parking lot

didn t like the fact that it didn t have an iron or ironing board, and that it had a kitchen, but no pots

like the booking of the room, it smelled like animals and cigarettes it's supposed to been a non-smoking room

she even gave us laundry soap so my son could watch his military gear at a local laundry room because the one

was very nice they provided towels for the pool, theres a fitness center, business center, and laundry machine

didn t like that the laundry cost $2 for the washer and then $2 for the dryer

heard water running on and off all day and night, i believe we were near the laundry room

the gym and pool were also very nice

dirty tubs, wall paper peeling, dirty curtains, thin walls, you can every thing dirty laundry room, they dont

when you enter you are fooled to believe it is clean because they keep the laundry room open to circulate a

it actually cost us more in dry cleaning and laundry because of the smell of mildew on all clothing we brought

the laundry needs to be a bit more picky with cleaning rooms thoroughly and cleaning/bleaching linens

the laundry room could have better if they were working

the hotel should have a laundry card where customers could get one and add money to it .

good parking quiet rooms helpful staff

we were also traveling with the family pet

breakfast was one of the best !!

restaurant good coffee bar good hot coffee

laundry facilities were broken and unavailable, they advertise a grab and go breakfast but didn t

used the gym which was limited, but was good enough for what i needed for the weekend

wish they had kitchens in the rooms or at least a stove top but they do have mini fridge and

easy to find and free parking

customer service and not sure if breakfast was serve, no comment or communication regarding breakfast, but

non smoking room but the hallways smelled like cigarette smoke, very crowded rooms to much furniture

no wifi

they were smoking in the hallway and when i asked them to please lower their volume and reminded them about

there were no wash clothes, trash can/bag no ash tray in a smoking room no ice bucket

had a smoking room, and just because you have a smoking room, it should not look like it's been smoked in

had a smoking room, room smelled fresh

the parking.

the no smoking rooms felt like i was sleeping into an ash tray

at night there are super bright lights surrounding the parking lot so we also felt safe

i had no choice but to stay there as i was traveling with a pet and couldn't find another hotel

pool was a bit small. laundry was a bit expensive for the size of the machine

the pool was a nice and clean

silly but the coffee bar area needs a light

clean, ample parking, parking lot was easily accessible and clean

the pool area need some attention but really enjoyed it

laundry room wasn't cleaned at all and we were there for almost a week the outside hallways were

didn't drain well, guest laundry room dryer was broken, pool was filthy, and the card scanner on our door was

minor room issues, such as laundry appearance, floor uneven, and closet door handles broken.

no change machine to do laundry.

could not use excersize room or laundry

laundry room was a little expensive

fantastic rooms were exactly what we needed and they have a laundry room which was great

i also liked the laundry room hours as well as the indoor pool hours

she was apparently the staff assigned to handle the breakfast that two days i was there

near the university, plenty of restaurants nearby, gym, hot breakfast

they also offer laundry which was helpful

i had to drive an hour away to take my kid to va beach because your pool was closed the entire time of our stay

couch had pet hair all over it and there was a stain on it possible pet urine

parking is good

bed was saggy. the pet fee was high for a single night.

environmentally conscious with recycling stations on each floor guest laundry facilities and gym were nice

room location was horrible and loud due to it being by the laundry room

it was pet friendly and offered free laundry.

the room layout, perfect bed for sleeping, full size appliances, laundry basket for clothes, fully stocked

we appreciated the extra space & kitchen facilities most of all

breakfast, but promise during booking

00 a day pet fee that was not disclosed room smelled horrible

except i'm not pet friendly

not told at checking in anything about breakfast so i thought it was not an option

none of the breakfast options are gluten/wheat free.

laundry room was spotless

we were also not able to do laundry because someone had multiple loads for the one set of machines

easy check in and parking

location was central to my commute, parking was flexible and it was a nice location.

plenty of parking, close to tons of

the one in the laundry doesn't work

maybe they could offer laundry detergent for a fee since there is a place to do laundry

a guest laundry 24 hours

on site guest laundry $2 wash $2 dry

laundry room is a plus

bed bathroom laundry attention of mrs ornella

breakfast was lacking and the room not up kept with well.

trash in the parking lot

no elevator and old building. breakfast not too good.

breakfast was sparse

love room spa so relaxing

use the laundry room elevators weren't working my husband had some problems he fell in the bathtub and they

morning breakfast it wasn't bad i was able to get ice couldn't couldn't use the laundry room though because the

laundry room was broken, our room had seen some things i m sure pete her be respectful and leave

sheets in the room and floors not vacuumed and dirty laundry no ice buckets had to use a bag one trash can water

had multiple burn holes from a smoking room that must have been mixed up when washed

extras, such as laundry room with free machines, drinks and snacks at the entrance, patio grills

the laundry facilities/gym area were very clean and convenient

free laundry!

the free laundry is an added perk as well

were fantastic and friendly,great location close to town,has free laundry facilities,overall highly

instead i had to walk to laundry with the

breakfast was not what was advertised

free wifi in room

kids enjoyed pool and sauna

removed them myself so we didn't have to wait for a fix as it was nearly our kids' bedtime

location is always a wonderful thanksgiving and being able to do laundry and enjoy the blessings amen hallelujah

bed stocked coffee bar fridge & microwave spacious br hot water/lots of towels access to laundry matching decor

charged $12 for a $3 wash & dry (separate wash & dry)(laundry)

the indoor pool was great for the kids

wanted a hot breakfast one morning but the kitchen was closed

no laundry

the stove top and the ability to cook. the laundry room good and reasonably priced.

had to leave early because it wasn t really pet friendly

no wifi

it was a nice room with a kitchenette.

parking was a bit awkward

the pool closed at 10pm

i have been quarantined with these kids since school let out i paid a babysitter only to have a bad

it was so rough that my kids were complaining how scratchy they were

very spacious rooms, nice kitchen with full fridge

not laundry yet

only sheer curtains (which had stains) at the windows, no block out curtains and there was a parking lot light

staff was friendly. front desk was awesome! pet friendly. always had coffee available.

friendly staff and ability to have my pets w

also, no charge whatsoever for my pet will keep me coming back every time

my room was beside the laundry room and elevator

very comfortable, good breakfast and the pool was warmed!

room and bathroom were spotless! the bed was incredibly comfortable! breakfast was delicious!

enjoyed the indoor pool, the beds were comfortable and the staff was wonderful

the pool , it was too cloudy and smaller than expected

refrigerator kept leaking, there was no laundry detergent in the facility, dishes was dirty when i received them

there was a grab and go breakfast and they had laundry on site

i do recommend they have something in the laundry room to purchase dryer sheets or detergents that would have

the laundry room worked, but was very expensive: $2.00 to wash and $2.00 for 15 mins of drying.

plenty of parking and free parking

quite area, easy check in, good parking, close to food and shops.

clean, we'll lit, close parking

everything was great. friendly staff, clean rooms, delicious breakfast. quiet. easy parking.

i somehow was booked a smoking room (unknowingly)

my room was across from the indoor pool.

breakfast was amazing

my car was side swiped in the parking lot

also they didnt clean the pool area very well

and the breakfast was good

location and free parking

didn t have a chair while waiting for my laundry

the walls were cracked & leaking, no dirty laundry bags, hallways smelled like the ventilation is inoperable

best western also has a fitness center and a beautiful swimming pool and a business center

parking stop

wifi connection was abysmal

room had bed bugs, shady people around 24/7, dead roaches visible in the window of tge 3rd floor laundry room,

of the bathroom door in 205 the housekeeper did not turn it into lost and found put it in the laundry and it

the laundry room was outdated and took 3 times to dry my clothes

ac filter dirty no laundry access

the smell of pot as you walked to the laundry room, which was about 20 degrees warmer than the outside temperature

there are some updates that are needed, i.e. outdated room doors and the guest laundry rooms

daily room service

didn t like that the pool, hot breakfast bar, or gym wasn t open

breakfast is basic

it was brand new , and decorated lovely, plus they had an awesome breakfast bar

didnt see a laundry bag

great place my kids love the pool area

gym was very minimal. wi-fi was just fair.

the pool, fitness center, cantina and restaurant/bar made it easy to stay in

i would love to come back with my two kids

loved having a kitchen. staff was helpful and friendly. nice breakfast and laundry area.

loved having a kitchen. staff was helpful and friendly. nice breakfast and laundry area.

it was clean, pet friendly, great breakfast, friendly staff.

there is no proper kitchen, all food was instant and heated up, artificial

the breakfast selection was good. room was clean and the staff was very nice.

the wifi was great, had refrigerator and microwave.

breakfast staff on 10/19 was not very pleasant, staff on 10/18 was very pleasant and smiling.

paying for breakfast and not having enough choices.

pool area was great too

staff is friendly, helpful, parking is amazing

parking lot

my concerns were confirmed when i pulled into the parking lot and saw several teenagers loitering in front of

parking lot is so tight it's crazy

i asked for a non smoking room, when placed in our room, we found a cigarette bud on the floor

not all of the rooms were occupied, so there were plenty of parking

pool was extremely cold

pool was dirty

nice parking

location was great, room was big and parking close to the door.

dirty, unserviced a/c unit. poor gym

shirtless foreign dudes walking around, hanging outside their rooms, smoking and drinking beer, hotboxing in

the wifi was only available for 2 devices

extra pay for wifi

i accidentally, on my part, got a smoking room

wifi and tv service were great

plus detergent on the laundry service at the hotel

parking

wifi isn't good but cleanliness of the room was perfect

pool closed.....chlorine pool???

we waited and asked around and the staff helping the breakfast area told us to just leave the room bages there

also, there is no laundry facility that guest can use

when we checked in and we were told we had to wait until housekeeping came in the morning that laundry was closed

ease of access to i-64. plenty of parking.

man, whos name i didnt get, that welcomed me at check in and again at breakfast

paid for a smoking room, but i didn't get one my key card didn't work the next day and it was suppose

the sheets should be white and like they came from the laundry

i also like the fact that it had a working on site laundry facility

laundry machines only take quarters but they had no quarters at the desk

room service came beating on my door at 10 am and i could not understand what he was saying

the spa was broken! i was really looking forward to that

that they were already in the room when i didn t have any in the room he told me he was doing laundry and it

carpet was dirty with big pieces of mulch and the bedding smelled like someone's sweaty laundry

you can smell marijuana (cannabis), in the non smoking rooms as well

drug deals in parking lot

non smoking hotel, but i smelled weed

no microwave in the room nor laundry facility onsite

i received a $70.00 bar bll attached to my room, but i didn't use the bar at all.

restaurant or bar at night

advertised ammenities such as pool, bar, breakfast, gym and lounge area was not available

and gym closed

i liked that there was an available laundry room

all ice machines out of order, no stove, laundry out of order

i saw the gentleman (whom i assume was the owner) sweeping up the parking lot area himself the evening i arrived

the hot tub/whirl pool was extremely dirty as well as the tub/shower.

i had to come back down later due to needing the wifi passcode

no stove no laundry room and had roaches

staff was disappointing and no laundry room paid for stove wasn't one available and seen a bug

people drinking in parking lot, place looked like a dump

the wifi

no ashtray in the smoking room

no microwave in the room and laundry machine only one is working

we was placed beside the laundry room and it was loud all night and morning

there were some dangerous situation with the elevator and laundry room and they weren't properly addressed

rooms, poor breakfast, noisy pool, gym too small and missing weights and music

the wifi and breakfast

i was surprised to see a laundry facility and the pool area was clean and inviting

rooms, lobby, and laundry area was clean

no change machine in the laundry room.

laundry machines all worked perfectly fine

wish they had a coin machine in the guest laundry

breakfast needed more options for kids.

pool area and fitness center were excellent

the bar was convenient and a starbucks in the lobby was nice

not enough handicap parking

kids seemed to be swimming and jumping in and out of the whirlpool late into the night

was perfect for our travels breakfast was exceptional except for the coffee wasn t hot and water for tea wasn

location, breakfast and the room super confortable

clean and comfortable; good breakfast; friendly staff; good location.

parking

the pool wasn't open and the elevator sounded very creepy while riding inside

laundry room door

large room with two comfortable beds, microwave and fridge, a decent bathroom and laundry on site

- later, tried to do laundry

laundry machines not operable

easy free parking

the pool was empty, the laundry room was upstairs, and there was no complimentary breakfast

sheets were dirty and they wouldn't change them due to the laundry person had left with the key to the

touch your clothes in the laundry matt and the front desk didn t address anything had roaches and bugs all in

there is a laundry facility on the premises.

microwave or refrigerator in the room i had to ask for them, in the policy it said it was a pet friendly place

to covid there was not a hot breakfast available and there's no discount for that

expected the wifi to have a better signal strength for streaming content which was important for me at the time

it also had a pool and the area was kept clean

i was sleeping too good to go to breakfast. the bed was so comfortable.

great customer service checking in and checking out, room was very clean, and good breakfast.

didn t have dirty laundry bag, had to ask for a hair dryer and there was no iron and the phone was broke

they had a laundry room but just a few quarters at the desk so i had to go to the mall for change

the breakfast and pool were okay. free wifi and onsite laundry were appreciated.

location, staff, room, laundry machine, over all great hotel.

my safe was broken the tv was broken our air conditioner broke and when i ask for change for the laundry they

they've put us in a room next to the elevator and ice machine/laundry room so

the laundry room was out of service. the room looked like it was halfway cleaned.

we had to go to the front desk to ask them to get trash remove and for clean laundry

leaving dirty laundry in hallway

they advertise a laundry facility, but it's one washer and one dryer, and there are grounds workers and

was laundry carts everywhere

location, continental breakfast, parking, laundry room

we were able to use the laundry faciities. there were lots of choices for breakfast.

i needed assistance with laundry during our stay, and staff promptly guided me on how to get it done

the 4th floor hall smelled of mildew, either coming from the damp ac unit or the laundry room.

bed linens felt like the laundry detergent wasn t completely washed out of the sheets

didn t like the how the gym only had cardio equipment and no weights the pool was closed

we got to the room our tv wasn't working, the wifi sucked, & they charged me an extra $30 that i didn't know

well located for our travel needs and a good value. great breakfast.

a little more organization and help in the kitchen for the free breakfast would be nice.

during our stay, 2 of the 3 washing machines were broken, so there was a constant line of laundry baskets

bed really comfortable..bath clean and fresh... laundry free

laundry facilities were awesome

the single elevator and the quality of the laundry facilities were the problems at this hotel!

hospitality, free laundry, gym

we were in the back of the building, bottom floor near the laundry

our room was next to the laundry room, so we were woken up by the cleaning staff who were talking loudly and

no soap dispenser in laundry facility…but not a big deal

it is one great hotel. it has a laundry facility and a great location to everything.

we did have an issue with the laundry services

the hotel has a private tennis court and an 18 hole golf course on site

the swimming pool and fitness centre were clean and tidy, with plenty of towels etc

along the entire path from the pool to this hotel would be terrific

as we had a family with young children in the room next to us and we was woken at 7:00am with the kids running

smell of smoke in fireplace in one if our two rooms, thick dust behind bed, behind microwave, furniture worn