restaurant open no wifi location with the google map was wrong we had to call the hotel and ask directions

the rooftop pool with exterior seating area

gym ok, small but ok. rooms ok.

wifi, food unavailable until 20

breakfast was very good, spanish style

gym is in the very poor condition. pool could have an upgrade too.

beautiful design hotel with a nice swimming pool.

the hotel had a bar but no service , we could only get drinks and disgusting sandwiches from a venting machine

hotel was lovely and had a pool, we were traveling so the location was great for quick stop off the

pool was quite full of chemicals and it was in the middle of industrial estate although that was

the hotel has a garden and swimming pool

bungalow clean and new, with well equipped kitchen and nice terrace area

water slides as it was raining & water was to cold - interesting small farm for kids - nice mini golf for families

my kids loved mini golf and a huge indoor play park, and a small farm with animals

the bar and restaurant were good and the staff friendly and helpful

bungalow; very good restaurant; staff at reception spoke very good english; nice swimming pool

our room was great with a large bathroom and a large private terrace overlooking the pool

lovely pool

contemporary rooms - ours was spotless, well equipped, had a furnished balcony overlooking the pool and garden

lovely pool in courtyard garden

clean, beds are super comfy, lovely pool and the couple running it extremely nice and welcoming people

buffet and pancakes for breakfast was the best

the spa and gym are great and the golf course is fantastic but challenging

breakfast wasn t great

5-star, but dinner and breakfast are not 5-star

amazing hotel with stunning location and facilities, the golf course is stunning.

food at the bar area where we ate was average, a little underwhelming.

the pool was great with a grass surround, sheltered from the wind, and only busy at the weekend

too cold to use the pool when we were there in may, however lovely

we had a great room with view to the golf course. everything was super.

- children acess to the spa is limited in time from 1400-1515 every

we also had breakfast which was cheaper than most places however did not provide any hot food apart from toast

nice to relax with on-site bar and restaurant. good secure parking.

excellent, clean, free parking, very good facilities for a 2-star

place , good location went with 3 kids one 2 year old and two teen-agers and had a lovely time, breakfast is

good breakfast, very nice hotel staff!

kitchen dishes were missing (there was only one pot and one pan)

very basic , fridge didn t work that well. swimming pool very small not what advertised.

like shower / bathroom, kitchen were very basic and the beds were poor quality

didn't like that there were some basics missing like matches (or similar) for the gas cooker, a kitchen towel

the wifi password had not been provided either which made sorting out the connectivity issues i was

snack or bar facilities when we arrived

comfortable bed, gracious staff, close to the city to take a taxi and leave car in complimentary parking

goede bedden, gym was niks, verder prima

swimming pool is small but has good temperature water which is good for kids

cocktail bar needed more relaxed seating

good wifi, good parking, nice restaurant staff

wifi and hot water pressure

we had wifi issues during our stay in which the connection was weak.

stayed for 2 nights and couldn't sleep until 2am in the morning because people sitting in the bar were really

good bar and breakfast

the wifi was good even inside the room

was really nice, i rate it 10/10, wifi was good, room was clean and had conditioning

english, located in an indusrial area so dont take the frontal rooms, only the ones pointing the pool, must have

wifi was very patchy which was frustrating, would be impossible if you were actually working from

the pool and wifi.

lovely team on reception and bar and super convenient.

when it says pet friendly , it is most definitely pet friendly

wifi worked well

the room had a mini bar whoes sole purpose in life was as a table for th

the wifi was fast

there was a kitchen, a guest lounge and a terrace

electric kettle to heat water in the kitchen would be useful, but it was not a big problem as i could heat water

we made use of the kitchen - plenty of utensils & dishes

left earlier and didn t have time for breakfast (that is served in the dining area next to the kitchen) there

owners smoking in the kitchen

their is a laundry on the facility you can use for free

the wifi in my room wasn't working that well, probably because the room located at the last top floor

the other challenge i had, was that if you'r on the top floor, wifi does not reach

no one on reception, the pile of laundry bags hindering access, and the fact that, due to the cel obert, there

we arrived back from lunch only to find a pile of laundry bags hindering our access to our room

for parking place you need to pay extra but just in the corner you can find free parking

easy parking opposite

we were fortunate to get free parking outside this lovely little boutique hotel at the edge of the old town

parking is available but is a lottery depending on other events at the time of arrival

it hit 42c but the secluded pool was perfect and stayed beside it until the evening after our midday checkout

although to have refreshments around the pool would have made the cherry on the top

setting, it felt like being in a tropical paradise due to the very nice garden and setting of the pool area

didn t answer the phone for restaurant or reception at 20:30 for room service

washing machine or laundry service could do with a small washing room

location, easy, and pet friendly

the hotel caters for pets which is great, and at an extra cost has secure underground car parking

room was little tight on space with 2 kids for a family room, but the staff were really

the internet(wifi) is not good

did not have breakfast due to early flight so no comment

pet friendly

room was good size for a small family (im a single mum with 3 young kids) and my group booking had been given

very nice coffee in the morning and good wine in the bar in the evening

location ,free parking for the car ,clean room with very comfy beds

no laundry a bit ............

the laundry delivery service was right outside at 2am and made all the noise possible

- spacious free parking

wifi didn't work the first day. the breakfast is a bit monotonic, not many options.

outstanding front desk very helpful and professional. breakfast great.

dont give you an iron, you have to buy the whole laundry service to get an iron

smell in the corridors poor wifi no phone list in room to connect front office or house keeping

pleasant room, clean, very nice breakfast

the swimming pool is very small, the water wasen't clean

breakfast was excellent and had plenty local produce , freshly squeezed oranges a choice of fruit ,

is well connected to russafa and it was very clean and the stuff are really so nice, only the kids area is just

wifi was slow at times.

kids play room

wifi connection was bad

kids under 6 enjoy a free breakfast

they also offer a convenient and affordable laundry service

really nice new hotel room. everything clean. fast wifi, good shower, good employees

the last day the bar wasn't open in the evening and there weren't many other bars and restaurants very close by

wifi easy to connect

was not offered a wifi

the free wifi was reliable throughout my stay, and i enjoyed relaxing on the terrace in the evenings

i also called to ask if there was a laundry nearby and the lady that answered said she would call back but she

beds too hard.ridiculous laundry prices!!!!!

also we asked for laundry the first day and the say

it is very clean, comfortable , quiet with very good wifi

a pity, for a 4 star hotel at least some fitness/spa amenities should be available

no fridge no laundry service

they had a laundry facility and a gym, that would be nice

one member of staff running reception and bar on the first night

location was great, staff friendly and the complimentary breakfast lovely

pool and breakfast

room service was reasonably priced, quick and tasty

only downside the snack bar area

it is worth noting a kids club uses the pool around 12 every day and is noisy

wifi not working properly at the 8 floor

its shared also with kids school and residents

i was surprised we had to pay more for the pet

wifi didn t work 4 out of 5 nights. very small closet

no mini fridge-----wifi didn't work

clean rooms, friendly staff, good location. fine but not great wifi.

the floors were broken, bathroom was crusty looking, and the wifi just straight up didn t work

kids beds could be a bit bigger.

we travelled with a pet and this hotel really makes it easy

wifi was horrible.

the wifi was quite slow sometimes

we learned of their liberal pet policy in the night, when one dog started barking and then another fellow

wifi was crappy and slow in the room, it was painfully slow to work on vpn

the spa facilities were dreadful

breakfast is super so does the room service

whilst there was covid restrictions booking a 45 min slot for gym and pool this worked really well and was very

the wifi was erratic but funcional most of the time

laundry service helped out in a pinch

the laundry service is convenient, but also means there are no iron/board in the room.

the pool and pool area were very good

ideally placed for the racing circuit,clean and tidy,typical spanish breakfast,friendly staff.

pool - the layout of the rooms - the staffs attention to detail - the price and value for money -

laundry service was good albeit somewhat expensive

if you need laundry, there are many around, just few minutes walk

mini bar was well stocked and room service was fast and delicious

gym facilities present in their neighbouring hotel

the breakfast choice was excellent the 2 hour happy hour in the bar every night from 6 till 8 was a bonus

curved toiletries didn t smell nice restaurant closed service minimal - didn t even drop laundry put in back

bed and gym are inadequate.

gym a little dated.

room service was not as it should be in a 4* hotel: no or only irregular replacement of used goods

pet friendly and local parking

the facilities listed stated there was a laundry service and there wasn t , whilst a minor inconvenience and

very nice apartment with comfy beds, lovely shower, good wifi and lovely views on the streets below

elevator( we were on the 3rd floor and had to carry 3 big suitcases), wifi worked poorly, ridiculous tiny bathroom

put on the same floor than the kitchen therefore noisy in the morning and hearing the man next door snoring at

comfort beds, light living room with fully equipped kitchen

hotel doesnt really have a lobby or bar or anything like that, and they did not have towel slippers for the room

the rooftop is really nice, so is the bar but we couldn t enjoy it for too long because of the opening times

the breakfast and evening bar food was pricey

the 9th floor bar / cafe / restaurant is excellent

unfortunately, the roof top bar wasn t open on the nights we stayed

i'm not sure if our room was next to generators or laundry room or aircon units but horrendous rumbling noises

wifi on and off in our room the bathroom/toilets was only separated by a glass door that wasn't

very poor wifi

breakfast was nice, and the staff was super friendly, especially to kids

room was very comfortable, super clean, ac and wifi worked perfectly

the option you have to avail only the laundry service of hotel and has a

short period for breakfast - laundry service didn't follow my recomendation regarding wash and press my

clothes can be given to the laundry service for a fee per item

room service efficient

next to city of arts and sciences, there are 2 shopping centers nearby (also supermarket) with kids zone (lego

wifi had no password

the lack of size of the gym in the hotel

i only wish they had more liquors at the bar ud83dude02ud83eudd23ud83dude02

very friendly, helpful and speaks good english, room was clean, modern, comfy bed, great shower, wifi was strong

location bar and terrace

smell of laundry

good free wifi

nice personal, great location if travelling by train, close to sights in the city center, kids liked the star

location, ideal for exploring the old town, close to buses and metro, the kids loved the themed

wifi also good

there was a lot of noise at night as they move the laundry containers out of the building

poor room service

we arrived with two kids late at night and personel were rude, slow and not considerate

restaurant and snack bar on a site

little too far to walk to the metro station , ok for adults , a bit far for younger kids especially in hot

no laundry machine

the wifi connection is very fast and works beautifully

very bad wifi.

the wifi works well

staff was also very accommodating and managed to confirm my early check in request

within walking distance to supermarkets and coin laundry facility

missing some spa or pool area (was not in the description) no separating trash - with new trends it should be

for kids it might be ok but for adults indeed no go

room but over cluttered - the room had a large spa bath which looked enticing but closer inspection revealed

our room had a small kitchen (which we did not use, but it was nice to have)

inexpensive laundry service

appreciated the fact that there was a laundry, right next-door where we could wash our clothes and, as a bonus

a guest laundry facility

the staff were friendly and helpful, and the breakfast and wifi were very good

generally our stay went well, breakfast good, solid wifi

sent lots of items to the hotel's laundry and one of my tops returned totally shrunk, it could not fit a 5 years

no proper laundry service , i

bar person was really really great

beds a little bit too soft for my liking. for wifi you need to put in your passport details?!

it would have been nice to be able to get an early check in option, but even if not available, to start least

we gave our clothes to the laundry, but the hotel lost them and refused to acknowledge the mistake

laundry prices were also expensive

easy check in, nice place bar and pool

friendly staff, reception and room service were great

easy check in, nice place bar and pool

fresh towels are provided daily, and the room service is excellent

limited information from. staff about laundry services. please provide a sign

they offered breakfast

breakfast coffee was stunningly good

wifi didn t work, no sockets near to the bed, weak water pressure

the place was clean overall and wifi was good

the hotel is 10 out of 10 - starting with the rooms and ending with the lobby and rooftop pool and rooftop bar

the rooftop pool is exceptional

no service at the swimming pool before 9pm.

rooftop pool and bar are amazing

100% already planning to return - roof terrace pool and bar are very much worth a

the rooftop bar was undergoing repairs

ceiling height is so high (which is great) but i was cold for several hours on my first night the gym is nice

nice vibe in downstairs bar

everything was perfect especially the breakfast

property is really nice, the staff is great, and extremely helpful, room service is fabulous

gym does not have ventilation and strong rubber smell, it has only basic equipment

ever some of the reception staff were a bit unhelpful and rude to other guests on our arrival wifi not

he loved the gym

lack of choice from room service as we arrived late at night

we had to send laundry out to have the clothes ironed

this meant daily changes of wet towels whereas we would normally have saved that laundry if they could have

no iron, or ironing faculties, only paid laundry

room was large but missed basics such as laundry bag or iron

a 4 star hotel i was expecting to have an iron i could borrow but instead they have a separate laundry service

room service took 2 hours to bring a drink

sky bar closed a bit to early.

great wifi and good shower

room service food was below

rooftop bar was amazing with fabulous espresso martinis

there is a laundromat across the street which was great because the cost of guest laundry in the hotel was

no irons available to borrow, only a laundry service

staff very helpful with local information, printing off flight tickets and late check out

great location food was good and bar staff very friendly

no wifi - or at least we weren't advised about it

noisy with pipe work, for the 4th floor, then was woken pre 7am with the laundry

think if they had laundry facilities - it s would be beneficial for travelers especially in the old town

perhaps the breakfast room must be better and the breakfast must be more rich

very kind staff, comfortable room and delicious breakfast

location. room facilities. good wifi